Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and…read morewas overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job! Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and was overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job!

Tami has been so very helpful. I am very inexperienced in home renovations and have a very hard…read moretime visualizing and making decisions. She has been helping me select carpet for a rental property that I have in TAHOE. This, knowing that a retailer/installer in Tahoe will be getting the business. As soon as we are ready to install carpet here in Bend (next project), she will be getting our business!

Big Foot Floors installed new laminate flooring on every square inch of our home and they really…read moredid an amazing job. A family member referred us their way and we were so glad we went with them. The finished product was excellent. Their pricing was reasonable too and it beat a quote we got from a home improvement chain here in town. Lyle is the manager in their office and he is really great to work with.

While driving away from hospital in Redmond after appointment. Vehicle with this companies sign on…read moreside of vehicle yells at me "Take off your mask" no need for that unprofessionalism specially driving your company vehicle.

Never have I had a better service experience, especially over the phone! We ran short on our…read moreflooring, & the manufacturer had discontinued it. Our local store was a "meh" experience in the first place, & kind of lousy when it came to helping us with the shortage. So I looked online & started calling all over the country. Two other companies didn't even call back. But Lori at Green Flooring Supply picked up the phone & made our day! She realized they too were out of stock, but offered to call a couple of other places to find it. Called me back twice with the results (unfortunately no) BUT she did have the trim we needed, she let me put our contractor on speaker & they worked out what we needed. She explained the prices, (which were better than the local place), she found better & less expensive shipping. And she was just SO nice!! I would recommend to anyone nationwide.

Great service and value! Helpful and knowledgeable staff. Fast shipping. Product ordered was…read moreproduct delivered.

Sandra was great. We were trying to match a ten-year-old carpet, so we could temporarily redo a few…read moreparts of the house that were truly trashed... the stairs and a second-story hallway). I knew we'd never be able to get a perfect match for a color that is no longer manufactured, but Sandra found several swatches that were pretty darn close. My husband squawked at the price (like he always does about everything... no reflection on Color Tile's prices), so Sandra showed us several less expensive options, which were not as close in color to the old carpet we are keeping (in the upstairs bedrooms), but were still colors that were close enough that it wouldn't be a jolting color change when walking from room to room. We will probably have to replace all the carpet in about a year, so we'll get something I love later. Anyway, Sandra took about an hour to help me decide which swatch was the closest color in the mid-price range. All the colors start to look the same after a while. She's fabulous. Tina Boomerina ps (Her name is pronounced the European way -- Sondra. I trust her judgement. I'll be going back.)

Very helpful, great selection. Even recommended an excellent floor installer for Coretec, vinyl…read moreplanking that looks like wood

Was going to do my own floors and got quotes from wholesale suppliers, wanted to get a quote from a…read morelocal company as well. Reached out and the quote for the wood was double the price of the wholesaler and the overall quote was quite high. Asked to see what the cost would be if I did all the demo stuff myself and redid the trim myself and got the place ready. Quote barely changed so I decided to just wait. Actually went into the store a month or so later and talked with a nice girl who worked there. At this point I was just committed to hiring out the work as I had some extra money come in. Picked out a few options and was hoping to get quotes for those so that I could pick one and go ahead with the project. Week went by and didn't hear anything. Called and was told they would be sent soon. Another two weeks or more have gone by and no word. IMO the owner seems to be dismissive of anyone who isn't looking to pay top dollar for overcharged work. Will be going elsewhere and hopefully will find someone who won't be charging an arm and a leg and will have some respect for prospective customers.

This place has the best hardwood flooring, they have excellent customer service and go beyond the…read morenorm in accommodating. We got the maple flooring and it doesn't even dent when a hammer fell from the ladder!!! Highly recommend

I'll be honest and say I was quite surprised by Hardwood Industries. Generally, specialty stores -…read moreif they exist at all - in our small town are more limited in selection. I'd expect to travel to Portland or maybe Eugene to get what I need. Think Asian markets. Which is not to say Hardwood Ind has all the wood species a major market hardwood outlet would carry, just that it has quite a few. In perusing the selection for a project, there must have been a couple dozen varieties lined up nicely in the racks, with the warehouse holding the bulk stock. In terms of service, top notch. After we checked in at the front desk, Zack met us at the warehouse door and showed us the species racks, gave us a brief description of what they had and left us to browse, checking on us every couple of minutes to see if we needed anything. After we made our choice, he was right there to take us to the back warehouse to make our board selections from the pallet, which had quite a lot of quality pieces. A couple of minutes doing that, getting a ticket with the particulars, having the boards loaded in our vehicle, paying at the front desk and we were good to go. Efficient, friendly and helpful. Prices are reasonable too.

I was very nervous going here after reading the reviews and was prepared to encounter some rude…read morepeople. Was I wrong or what! They were incredibly friendly, knowledgeable and eager to help. They answered all of the questions I had and guided me to a great option. They cut the wood to the precise width I needed and had it ready that day. He even loaded it into my minivan. I will never go to home depot for wood again. The price was better and the wood was much nicer!

Service-service-service! Wow... absolutely lovely people to work with. Not pushy, they do their…read morebest to answer all of your questions and to offer suggestions that aren't above your skill level. They do have a good in-stock selection of tile in a variety of colors/styles and are more than willing to either order in items you want or find them in other stores. They even called a local 'bone yard' to see if they had enough tile in a certain color for my little shower floor. Plenty of tools and bits to get you on your way with a smile. When you first see the pricing you're going to notice it's higher than HD/Lowes but the quality (and service) is so much better it's almost shocking. I'll come back for my next project (if I ever finish the first)!

This place and the people who run it are amazing. I am a DIY-er and they really know their stuff…read moreand are very patient helping you determine what you need. Also, they have the most mellow and amazing shop dog you will ever meet.

Our experience with Devin and his crew was nothing short of exceptional. From start to finish, I…read morewas continually impressed by Devin's knowledge, thorough communication, his level of detail and craftsmanship, and how incredibly personable he was. It really makes a difference working with folks who you feel like you can trust, particularly when you are investing in larger projects like flooring. They were so tidy, well organized, and efficient which led to them finishing earlier than expected and was an added bonus. And the final product was absolutely beautiful and so well crafted. We are so happy with the final product and can't recommend them enough! They are truly a fantastic team to work with.

Easton Flooring exceeded my expectations. Devin and his team are extremely professional, honest,…read moreprompt and thorough. His estimate was fair and detailed which was helpful for someone who doesn't have a ton of experience with home improvement/construction. Devin put in hardwood floors for a room that formerly had carpet, he went above and beyond to think through the details of this transition (base shoes, quarter rounds, etc.) to make sure that it matched the rest of the house. I couldn't recommend him enough. Thanks, Devin!