Our experience walking into I & J Carpets in Bend Oregon was a pleasant and welcoming experience…read more We were approached by Patti Jo, pleasant helpful and patient. We gathered samples went home and fought with color decision making. We made several visits for more samples and were always greeted by Patti Jo. When we finally decided on our carpet color and style, Patti Jo came to our home to measure and do her magic. She contacted us by email with a proposal. We then confirmed and our carpet was ordered. We scheduled an installation date and confirmed with installer, Tim Tennis and Triple R Moving. One full day and our work was completed without a hitch. We are grateful for the excellent service we experienced working with Patti Jo at I & J Carpet in Bend, Oregon. Great experience! Thank you, Ray and Veronica

Highly recommend I&J Carpets, especially working with Patty Joe! Great service and product!read more

i had always heard of Miller paint and the previous owner left some touch up paint and seems to…read morework fine. I thought i would try them for a shed. I went into the store and nobody out front, no biggie. An older man emerged from the back and just stared at me. No hello, no can i help you, nothing. I said i was interested in some paint but wanted to know the price. He asked how many gallons and I said 2. That was it, he couldn't care less. Didn't ask what kind or quality just quoted a generic price. I asked if that was the budget paint, good quality? He said mid. Ok, how much for the good stuff, and it was over $90 a gallon. Ummm, nope. I thanked him and walked away. No further comment, grunt or anything from him. I'll never go back there. I would like to buy local but not if I get treated that way. I went off to Lowe's and got some great paint at a great price. What a shame!

These guys have made the process of painting my home much less stressful than I thought it would…read morehave been. They are fantastic! Their product suggestions have been very helpful and delivered with complete patience. They will assist with any question I might have with knowledgable responses. They'll take heavy purchases out to your car for you. They even fixed a broken part on my paint sprayer for free when I was right in the middle of painting and needed to get back to work right away. I wish every retail experience could leave you feeling so valued as a customer. Whoever is managing this place is doing something right!

I've been to this store a couple of times in the last two weeks because I'm dealing with picking…read moreout materials to replace all the flooring (about 2900 sq ft) in a home I purchased in Portland. I initially visited and did research for carpeting brands/styles and color. I was up north and visited the Clackamas store for a greater selection of wood products to try and match existing wood floor surfaces. Because of the distance, waiting for samples and other things there just was not good progress made and I needed to move in within 30 days. The other day I was about to lose my mind as over two weeks had gone by without a viable solution. So, I switched strategy to replace all the wood instead of matching. I called the store and Kathy answered. When I explained my plight, she said "come in tomorrow and I will help you". I didn't know that the store here could work with getting materials where I needed them up north. Anyway, I spent 3 or more hours with Kathy. At the end and thru several fits and starts (out of stock items-namely), I walked out with my materials ordered and in progress. YAY! But, wait! I started having panic attacks about the product ordered and wanted to try to order something else. I called her the next morning, early, and asked if it could be done! She said "it looks like it, let me check and I will call you back". Lo and behold, I am now receiving my new, preferred wood option and am a happy camper! Kathy deserves all my gratitude as I tried to navigate a solution which seemed impossible (and stressful). She was extremely patient with a novice at flooring and helped keep me calm. Please give her my thanks!

Just don't go to the man that does pedicure. Have the women do them. Anna is good for nails & fillsread more

They were very professional and very kind. I would recommend them 110 %…read more Everyone associated with Closet concepts from the office to the installers came through for me. The Closet looks wonderful.

I had very high expectations. The man who did the installation was new and absolutely lovely;…read morebecause he was not experienced it took him a great deal longer than they promised in so I missed my appointment to have another renovation done in my home. California Closets decided to give me a discount on my other project because of this. Everything seemed reasonable until a part of the project that was ordered was not installed properly. When I called and asked them to fix it whoever does the installation most frequently was extraordinarily rude to me. Then the young designer that was very nice when she was selling said that as a repercussion for asking them to fix their mistake not only would they not fix it but I would be "banned" from an additional project that I have been waiting many months while the "Designer" had me waiting months and months. On Facebook the company said to call him I'll make it right but every time I call the regional manager I do not get a call back. It's a lifetime warranty and there are things that need to be repaired but the original mistake still have not been rectified. Getting a discount because they got it wrong was not what was agreed to. I'm extremely disappointed and when I see ads I am consumed with disgust how they lied about their business. This seems to happen frequently in Bend where these companies think the Word won't get out ;perhaps I was too nice to them but it's been so long and I'm still aggravated and so here is my review

Attention to detail, amazing workmanship we are so pleased with our experience with Laura, Chris…read moreand the crew. Start to finish great communication and the finished product.... our gorgeous granite kitchen countertop. Highly recommend.

Laura, Chris and Madeline were wonderful to work with. They went out of their way to clean up a…read moretile job that was done by another contractor. I appreciate their effort and the final results. I would highly recommend them. Thank you.

Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and…read morewas overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job! Highly highly recommend!! Tami was key in my floors ever getting done ;). I am very indecisive and was overwhelmed with it all. She was patient and knowledgeable and went out of her way (even bringing extra samples to my house!) to help me find the perfect laminate. When it was time for installation, her crew was professional, friendly, and did an excellent job!

Tami has been so very helpful. I am very inexperienced in home renovations and have a very hard…read moretime visualizing and making decisions. She has been helping me select carpet for a rental property that I have in TAHOE. This, knowing that a retailer/installer in Tahoe will be getting the business. As soon as we are ready to install carpet here in Bend (next project), she will be getting our business!

Big Foot Floors installed new laminate flooring on every square inch of our home and they really…read moredid an amazing job. A family member referred us their way and we were so glad we went with them. The finished product was excellent. Their pricing was reasonable too and it beat a quote we got from a home improvement chain here in town. Lyle is the manager in their office and he is really great to work with.

While driving away from hospital in Redmond after appointment. Vehicle with this companies sign on…read moreside of vehicle yells at me "Take off your mask" no need for that unprofessionalism specially driving your company vehicle.

Tony does a fantastic job from start to finish. He takes his time and truly care and it shows. The…read moreend result is absolutely phenomenal. Thanks JMC for a fantastic job.

JMC Stoneworks did an excellent job on my kitchen - replacing the island and kitchen countertops…read moreand backsplash. They were easy to work with, had great communication skills and did a quality job. I'd highly recommend them!