We had a great experience with our kitchen remodel - with Pedro, Mario, Lily and Liad all very…read moreprofessional in all of our interactions. Starting with the initial consultation, they were helpful but not pushy and even started providing initial designs before we signed anything..They were even able to accommodate us, to complete half the project while we were out of town, so we didn't have to go without a kitchen for long! Most importantly, the kitchen came out even better than we expected and on budget! As long as you plan ahead with all your selections, this team will deliver!

I really wanted to have a positive experience with this company because things started off well…read more The staff initially seemed helpful and knowledgeable. Unfortunately, things began to fall apart shortly before finalizing my cabinet order. My final renderings were never properly completed. One entire room was missing from the plans, and major updates that were requested - including switching from frameless to framed cabinets (which affects cabinet sizing) - were never reflected in the drawings. It became very difficult to get in touch with anyone to finalize the order or receive updated plans. Eventually I went into the store in person, where Liad offered to "fix and finalize" everything on the spot. He manually drew out the new layout and entered the order on his phone, assuring us he was taking care of everything. However, no formal layout, purchase order, item list, cabinet sizes, or updated renderings were ever provided. I was told we could rely on the existing renderings and that getting formal updates from the designers would take too long. After paying, we heard nothing until my contractor informed me that cabinet boxes were being delivered. The delivery arrived without any paperwork, purchase order, or layout for my contractor and cabinet installer to reference. Once installation began, we discovered multiple issues: missing items, incorrect cabinet sizes, missing panels, and accessories that were the wrong size. Trying to resolve these problems was extremely frustrating. It was again difficult to reach Liad until we went back into the store. He repeatedly asked us to provide a list of what needed to be fixed, but that was difficult because we were never given a purchase order or layout showing what was actually ordered. What stood out most was the change in demeanor. Conversations that were initially helpful became defensive and dismissive. At one point he even questioned whether our installers "knew what they were doing," and suggested modifying cabinets to make incorrectly sized accessories fit instead of addressing the ordering mistakes. At this point I have had to purchase replacement panels, shelves, and accessories out of pocket from another cabinet store just to keep the project moving. Both my contractor and cabinet installer -- as well as staff at the other cabinet supplier -- were shocked by the experience and confirmed that this is not how a cabinet ordering process should work. My advice if you choose to work with this company is to triple-check everything and get all documentation in writing before paying. Make sure you receive final drawings, a purchase order, item numbers, and cabinet dimensions. It's unfortunate to have such a stressful experience during what should be an exciting part of a home remodel. Based on my experience, I would not recommend this business. There are many other cabinet suppliers that provide clearer communication and proper documentation.

I am so pleased with my kitchen cabinets. We moved into our home about a year and a half ago and a…read moreknew that cabinets with glass were my #1 priority. I called Pacific Kitchens in Clairemont Mesa and I spoke with Lynn the office manager. Lynn scheduled my appointment within a few days and Keith arrived on time and measured and explained everything. I said sign me up and have been so happy with my new cabinets. Tom is the main man at Pacific Kitchens and what a jewel! If you have a question or a little fix it up Tom is Johnny on the spot and what an expert Tom is!! All I can say is Pacific Kitchens in Clairemont Mesa are wonderful!!

Upper Management Change Jan 2025, License subject to cancelation after 4/2/25, Poor quality…read moreworkmanship and even worse customer service. The company under this new upper management only cares about collecting their payments, not about quality work and customer service. PLEASE GO SOMEWHERE ELSE IF YOU WANT TO HAVE A GOOD EXPERIENCE AND BE HAPPY WITH YOUR KITCHEN!!! I contracted with them to reface my kitchen, and I have the following issues: * The cabinets do not match the bases. They even agreed with me and asked me for a paint bid, but then decided that they do match. * The laminate on the bases is already delaminating and it hasn't been a year, in some cases hasn't even been a month * Poor quality parts were knowingly used for warranty work, which resulted in them telling me they would need to come back before they ever even finished. At this point, I think the poor quality workmanship and use of broken materials is intentional. Additionally, they make it very difficult to get work done in the afternoon, as they state they only work until noon. See attached: Statement of information that details the change in management that took place January 2025 Screen Shot from CSLB License Board detailing that their license (639021) is subject to cancellation if a new qualifying person is not replaced by 4/2/25. Screen shots of emails for them requesting a paint bid and then stating that everything matches. Text messages with the now CEO and CFO detailing that installers only work 5 am to noon. Picture of the mismatch from the cabinet to the base with THEIR sample that also shows that the laminate doesn't go all the way to the top of the base. Picture of delaminating base.

My partner and I wanted to remodel our rental home before putting it on the market. The owner,…read moreWaiss, came to the home to measure and sketch out a preliminary design. We followed up with a visit to the store 2 weeks later where we chose a slab for the countertops as well as the specific cabinets (both material and design) that we wanted. Martha has been our Design Consultant with the occasional assistance of Angel who has also been great. After some delays during the Christmas Holidays, the materials were delivered and installed. The installers, Ricardo, Tom, Girardo and others did a very good job. We opted for outside fabrication which cut down on much of the dust. The price was reasonable. The store also carries flooring and cabinet accessories. We put the home on the market and prospective owners are very pleased with the new updates. Long story short, we highly recommend PreFab Granite Depot for new kitchens and bathrooms.!!

S THIS HOW YOU TREAT A RETURNING CUSTOMER ? We were sold a badly warped granite slab for our…read morekitchen island. We noticed it after their installers left our home a dusty, dirty mess. How could they let a warped slab like this out for install ? The installers told us that Granite Depot knew that it was warped, the installers knew it as well. This slab was stored vertically in a bin separate from all the others like they had been trying to get rid of it. It had several strips of green tape attached that we were told indicated "cracks". We were told that with our measurements they could work around them. After many, many unanswered phone calls we eventually got the owner to come see for himself. He said "Ya, it's really warped" "like a potato chip". They finally offered to replace that slab, but after spending a week vacuuming and dusting our home after the first install we said they should compensate us for the warped slab instead. (The installers cut out the openings for the stove and sink IN OUR KITCHEN and used a little vacuum with no attachments that did very little). Granite Depot said " Well, we already discounted the slab. NO, they discount the slab because it was cracked, not because it was warped. They refuse to budge.

Wonderful experience working with Getano. True professional who loves what he does. I had to…read moredifficult project to repair counter top and Getano did an excellent job - thank you so much! Height recommend if you are looking for quality work.,

In short - Fantasic Customer Service, Terence (owner) is very knowledgeable and will do anything he…read morecan to satisfy your requirements and make you happy!!! They have GREAT selection of very high quality and expensive materials very hard to find in other places. I got recommendation to Terence by our interior designer Peggy Dupuis to review some Italian mosaic for our spa. We never met before, so I asked Terence if it's possible to meet on weekend, because I'm working every day and driving from OC to La Jolla is pretty time consuming. They are not working, but he agreed to meet in person on any day of the weekend to accommodate our request! When we came in he was prepared with all materials we pre-selected (through internet photos), he helped me check them outside (under sun) and inside in low light. Presented different alternative options, but we finally decided on the same brand (Bisazza, Italy) but 2 different colors. He then gave us 2 packages of these small tiles, since my wife was not able to drive to La Jolla. Which made our decision process (especially for my wife, you know women are very picky to all that stuff :) ) much easier. I'm very happy with Terence and can recommend Tuo Sogno to someone who is looking for premium materials along with Great Attention to your needs, details, concerns, ideas, likes, disliked and other stuff you have :) Terence - thank you for meeting me on Saturday, we got your tiles (Bisazza) which is way better in person than on the picture!

We had just bought our house, fixer upper, and it was in need of a kitchen asap. We got three…read morequotes, Adam's came in around the middle, but a big plus was that he was able to provide more custom options with our ideas in mind. His crew finished our kitchen in one week!!! They (especially Jesus) were also very patient with us as we changed our backsplash design up until the last minute. We love our kitchen and receive compliments over and over again. We got new cabinets, granite countertops, travertine backsplash, recessed lighting, and raised a portion of our ceiling, which involved rerunning air ducts and they installed our new appliances. Adam was very responsive even after the job was done to come back and touch up a couple minor spots. I would recommend Adam and his crew.

Adam and his team did an outstanding job on my kitchen i.e. custom granite counter top, subway…read moretile, island install, custom range hood, engineered wood floors, plumbing/fixtures and new paint. It is gorgeous, my friends and family agree. What's even better is the price is right.

Ruslan was an absolute pleasure to work to remodel our main bathroom. Throughout the whole process…read morehe was more than gracious in helping answer our questions on materials and taught us a lot about tile in the process. Despite us having a ton of questions with this being our first major home remodel, he was always quick to get back to us and was very detail oriented in his responses. Throughout the remodel process he made sure that he got our input whenever he had a question about what we'd prefer even down to details that can seem small but make a big difference. The finished bathroom is beautiful and something we look forward to using every day. We'd work with Ruslan again in a heartbeat for future remodeling projects. His expertise, reasonable up-front pricing, and friendly demeanor made him a joy to work with.

Ruslan from Oksana Tile Company is great to work with! He is kind, professional, timely, very neat…read moreand above all he does beautiful tile work! Ruslan put tile in our 2 bathrooms and kitchen. He also added a bathtub bench and put brick on our fireplace! Thank you Ruslan for an amazing job! You are a kind and caring man and it was a blessing to work with you!

Geoff does great work at a reasonable price. He is a very soft spoken and professional person. He…read moregave me a quote and timeline and delivered on both. No up sale or delays after the project started. If you are able to secure his services, you will be very happy with the end result.

James saved us from a previous tile installer that did a bad job for us. He came in and showed us…read moreeverything that needed to be fixed and is very knowledgeable about installing large format tile. He and his crew did all the prep work necessary and started the job on time and finished on time, without going over our budget. Communication was also easy and timely. They come highly recommended from me and we will use him again for future tile jobs.

Geraldo and his team did a wonderful job fabricating and installing the new quartz countertop in my…read moreguest house, in La Mesa near Mount helix. He was conscientious, always on time and delivered what he promised. I was amazed at how his team of six guys carried the probably 500-pound seamless slab into the house and set it in place perfectly. He explained everything he did along the way and why. I could not be more pleased.

Gerardo is friendly, accommodating, efficient, and does high quality work for fair prices. He did…read morean excellent job remodeling my kitchen and bathrooms (cabinets, quartz countertops and more).

Despite some issues, and after some discussion, we got beautiful quartz countertops installed!…read more Some of the downsides: communication could be better. My husband walked through the process with the templator and was never informed of where the seams would be placed. The template showed no seams and a solid piece of quartz. At the installation though, we had two seams. I pushed back and requested a reinstall of one of the larger pieces so that it reduced the number of seams from 2 to 1. After some back and forth, we got it installed. I wish the templator made it clear what we were getting and to provide us an opportunity to change it rather than being surprised the day of. Communication with Rebecca at CCM was really clear. She set expectations about what the reinstall would look like, clarified with us that in order to make it one piece it would have to be curved (& not at 90 degree angles). We approved of that, and it turned out great. So happy to have worked with Rebecca and happy that CCM made it right.

If you're planning on a kitchen countertop installation through Home Depot or Lowe's, you'll almost…read morecertainly be working with California Crafted Marble as their installation partner. Ours was through Home Depot, and this review is based on that experience, which was NOT a good one. For starters, California Crafted Marble was supposed to contact me once everything was ordered through Home Depot. After 4 weeks, they had still not called or emailed, and so I had to initiate the process. This general lack of care on their part continued throughout. I had the unfortunate experience of being forced to work with a representative named Lorenzo. I had a number of specific questions about the job, in regard to scheduling and about the installation itself. Without exception, I found him to be rude, almost always condescending in his tone, and on several occasions, he lied to me outright about a number of important details. Any time I'd ask him any sort of direct question, he would invariably obfuscate and be as unspecific and vague as possible. I was genuinely baffled by this behavior, and yet it lasted throughout the entire experience from beginning to end. There were a number of attempts to bait-and-switch with new charges early on that were never part of the original quote, and that only added to my frustration. My experience with the measure tech was fine as was the final installation, however there were issues with the materials as they were prepped. In the one corner where two pieces are supposed to be cut such that the pattern flows seamlessly, the measurement/cut was/is off by 1/4". Similarly, the hole for the faucet was also off by the same amount - 1/4". Because we kept the original plywood from our previous counter, the location of the hole was important, but because the hole was off, we had to bore out the hole wider than the faucet which then required that I create an additional reinforcement piece underneath before it could be installed. Could we have rejected the materials for being cut incorrectly? Sure, but that would have started the clock all over, we would have had to wait an additional 4 weeks and I would have been forced to continue working with Lorenzo. The thought of that was unacceptable to me. In addition, there would be no guarantee that the pieces would be properly cut a second time. Perhaps other representatives at California Crafted Marble are more pleasant to work with, but if your job is through Home Depot, you might want to think twice.

They do have some beautiful and unique stone. Great customer service too. Bought a quartz corteccia…read moreslab here.

We were referred to Unique Stone Imports by one of my clients who had her bathroom remodeled. Based…read moreon her experience and photos she showed me we were encouraged to go and we knew we would be in good hands. We were remodeling a half bath and converting it to a full bath. She told me to ask for Brittany and I did. Brittany was very friendly, professional and knowledgeable By the way That place has such a unique collection. When you step in you think " ah.. can I afford this ? " they have styles that suites every budget. without sacrificing the quality. She listened to what we wanted, we told her what our budget is and showed her the bathroom layout with measurements. She was able to suggest what tiles would go where and how. We chose from what she offered based on some photos to she showed us as well to have a better idea on how it would look. Final results are AMAZING we love it and we get so many compliments. We highly recommend Unique Stone Imports and Brittany.