Anthony was a fantastic salesman and I felt he was genuine with us, Wendy Parra, from finance was amazing, and super helpful. When we said no, she didn't pressure except with their RV complete service, but in the end I think it was an excellent decision to get it. We loved Anthony & Wendy. The service department was so amazing and bent over backwards for us, we loved them so much that we are tempted to drive the 5th wheel the 8 hours back to get all our service done in Tampa. The only complaint I have is with the walk through, he was terrible. We were new to 5th wheels but this guy was new to campers, terrible walk through that left us very confused about our camper and caused major issues for us. Overall, I recommend this dealer and definitely recommend asking for Anthony in sales, Christine in service and Wendy for finance. read more

Great experience! When we first walked in, we were greeted like humans not as potential buyers, and what a relief! Ask for Tony. He did a great job and has a wealth of knowledge and will go out of his way to make you feel comfortable without the sales pitch. Wendy with financing also worked above and beyond to make sure financing was in order and documents were ready. We had a unique situation and they both handled it amazingly. Highly recommended! read more

The sales team seemed competent, Forget the finance dept. total losers. I was in the market for a fifth wheel, I had a trade and 15k to work with. For what ever reason the finance manager pulled my credit report 12 times. even though I had. 700+ credit score. go figure she tanked my score by 20 points, needless to say, They didn't get my business , she.Melissa. the finance manager was more interested in what she could make on my financing than closing a sale. Lesson learned don't go to Blue Compass unless You go with your own finance company or bank . DONT LET Them Finance Anything For You or they will ruin your credit! read more

Blue Compass RV Tampa - This is the unit I wanted to buy! - RV Dealers Near Me - Dover, Florida

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My family and I purchased a new camper from Blue Compass this month. The salespeople are very friendly and not pushy at all. I was in sales for many years and have had a lot of experience to say they achieved my business satisfaction. They had a great selection of products for us to review prior to purchasing. The added bonus was they don't charge nearly the ridiculous fees other local companies charge. I was flabbergasted how much legally other companies charge. Our salesman Willie was fantastic, ask for him for your next purchase, he's young guy willing to go the extra mile. Tommy the finance manager spent quality time reviewing the paperwork and following up on needs. read more

Blue Compass RV Tampa - New camper - RV Dealers Near Me - Dover, Florida

Blue Compass in Tampa installed our front air conditioner when we bought the camper. When they did, it was evident that they cut the vent fan out and just put the ac on top of bare wood. That has slowly been leaking since October of '22. When I called them to ask for them to make good on their error, I was told that since this is past 90 days, they will not honor their shoddy work. I was told that I have three bad sheets of plywood and probably some truss damage at minimal. I'll never step foot on their dealership again. The GM refused to talk to me and spoke through a representative when she declined to make good on their lazy work. read more

Blue Compass RV Tampa - Improper air conditioner installation before purchase. - RV Dealers Near Me - Dover, Florida

This is the fifth RV we've purchased, and without a doubt, our experience with Blue Compass was outstanding! Our salesperson, Melissa Burchell, was simply amazing--from our very first conversation to the final steps. Working with her was an absolute pleasure; she's upbeat, energetic, and truly dedicated to her customers. We were also highly impressed with Mike for his thorough pre=delivery inspection and our walk through. A fantastic experience all around! read more

Blue Compass RV Tampa - RV Dealers Near Me - Dover, Florida

Let me start with DO NOT DO ANY BUSINESS AT BLUE COMPASS IN DOVER, FL! From the very beginning we've had nothing but problems from sending us the wrong camper, messing up on our loan to now a 2025 Rockwood with a broken refrigerator and awning that's been sitting at their place for 2 months waiting for their warranty department to approve the work and no ETA. I truly believe they play games with the customers looking for ways to screw you! Let me also mention how the thieves removed our blue ox flat tow from our consigned camper and replaced it with a gnarly, rusted, decrepit tow bar right before the new buyer took possession. Supposedly no cameras on their lot and they have no idea who did it! Who's taking a look at this place? If I could give ZERO stars, I would! read more

Let's just start off with do not waste your time here or your money. This is our third recreational vehicle that we have purchased and by far the worst dealership I've dealt with. I'm still trying to gather whether it's because we just spent 15K and not 250K. Or if it's because they're just terrible. They absolutely gave us nothing because what "we bought was so inexpensive" they literally said this to us twice. We purchased a pop-up tent and they couldn't even include the plug-in fans and lights... They called us the following day to see if we wanted to install an AC unit, and after we said no, they then called back two hours later and then cut the price on the AC unit. Not to mention, they waited, literally until the last minute to prep our title as well as clean the pop up. So much so - it was still WET when we got there, which is a big no-no regarding closing up the tent. The service guy even said it AS we're closing up the wet tent. They also said they only have "three fees" but when I went to sign the paperwork there was five. Not to mention they tried to sell me over $2000 worth of stuff on a pop-up tent that is covered by insurance for $68 for the YEAR. I was borderline harassed to download an app that they wanted us to download so badly and I'm still not clear as to why it warranted four text messages and a single day to do so. My advice would be to completely steer clear of this place for any type of recreational purchase. The only positive thing I can truly say is our salesperson Mary Kate was lovely and offered my kids snacks after we waited for hours for paperwork. She was kind enough to hear out my concerns but her manager apparently didn't think they were important enough to follow up with. Shame. read more

Blue Compass RV Tampa - Pop up tent - RV Dealers Near Me - Dover, Florida

Great Experience. We were treated truly like family. I can actually say we enjoyed spending time with the entire staff that we worked with. The finance was a breeze, and we love our new RV. We will definitely be back and upgrade our RV when we are ready. It is a 3 1/2 hour drive for us but we will do it in a heartbeat. Absolutely a 10 plus star if that was an option read more

Wildly disappointed in Blue Compass as a whole but the Tampa location was about as hard to work with as they come. We still don't have proper documentation to register our RV in the state because they didn't get the paperwork right. Buyers be ware. read more

I think each Blue Compass is independently owned and operated; so I suspect dealer ratings are not necessarily national in scope. Like a restaurant, it's as good as it's local management makes it to be. We bought from the old RV1, which is now Blue Compass, and had no issues. Got a good deal on the unit, never had to take it in for maintenance. read more

We visited the dealership and the customer service was off putting. The sales rep didn't was unfamiliar with the vehicle we wanted to buy. The sales representative never followed up with us concerning our interest to buy a vehicle. The dealership tried to convince us to buy a $150k+ vehicle and perform the upgrades post purchase. The dealership didn't offer any concessions or incentives. We took our money elsewhere. read more

We had a very good experience with Blue Compass. Both Blyss and Ethan followed up on their promises and made sure our purchase and delivery went smoothly. We are very satisfied customers. read more

This dealership owns (or is affiliated with) the Blue Compass dealership in Palm Springs. We put a deposit on a Class A that needed some repairs. Without ANY notice, the dealership sold our unit to another buyer for an extra $10K. Why did we waste our time putting ANY deposit down?? read more

I have a sister that bought from Blue Compass, and they screwed her every way that they could. She had more problems with them because they did not want to fix any of the problems that were wrong with it. They never did fix any of them. All I can say is that anybody that buys from these crooks is a Fricken fool. The worst trailer dealer out there. All I can say is that they are lucky it was not me that bought it, because they would have had someone that would not have put up with that $hit. I would have gone back to the place and beaten the #ell out of somebody. BLUE COMPASS SUCKS. read more

Airstream of Tampa isn't the same anymore since the Blue Compass acquisition. I had their dopey consignment guy call me from Orlando at 6:20 in the evening Friday telling me he'd give me $50k for an Airtream I paid $85k for a year ago. People buy Airstreams (and pay a LOT more than they would for a conventional RV) under the premise that they hold their value. Then here comes this schmuck telling me that I should sell mine to him severally devalued because it's going to lose a lot more value "in two days" because of the new year. Well, any of you who are looking to purchase a new Airstream, make sure you ask for the "40% rebate" he said they are offering. He told me you can get a new Caravel 20FB for about $60k! (Factory web page has them for $90k when you "build your own.) Sounds like a fantastic deal! Go get your 40% off Airstreams quickly folks. Why can't people just be honest?! You know what? Lazy Days sold me my last RV, a Forest River, for a good price - and they never lied to me. They also had tremendous service. read more

Very enjoyable experience, loved everyone. Professional and well run. Appreciated how Dave answered all of our questions as he showed us around the rv. read more

2800th Review We came here to look at the inventory and really didn't need or want any help or tour of the facility or any explanation of the products on display. We have been looking for a new RV for more than a year and I felt we have done enough due diligence over that period of time that I would feel comfortable selling these things myself lol. We arrived mid afternoon and it was hot even though it was late February, before starting our walk around we briefly met Rich Wilson one of the sales associates, it seems we were both walking towards the Cold Stone Creamery van parked in front of the store dishing out complimentary cups of delicious ice cream. Rich invited us to look at all the inventory and look over each individual coach on display being they were all unlocked and all the prices and discounts were clearly posted on each unit. I thanked him and told him we would meet him briefly before we left the lot after looking around. After spending a considerable amount of time looking we decided it probably wasn't going to happen again today - although we were serious about making a purchase we both had made a list of "must have" items and until that list was filled we had no intention of buying anything. After going inside and meeting up with Rich, he thanked us for stopping in and asked if we knew exactly what we were looking for, after spending a few minute discussing our wants he mentioned he had a few units in the back of the lot that may be of some interest to us and boy was he right - he gave us a walk through of a Thor Miramar 37.1 Coach and allowed us plenty of time to look it over and discuss amongst ourselves without any interference and we decided this was the one. After conducting what I feel was a fair and non-pressured negotiation we settled on a price and reached an agreement, the rest of the purchasing process was just as pleasant. We met with Caesar in F&I and completed all the paperwork, he explained in detail our options clearly and added and subtracted what we requested and we closed the deal and settled on a delivery date which at my request was two weeks away. Understanding the before the sale experience can be quite different from an after the sale experiences I must say this dealership provided clear communication between the purchase and delivery and afterwards. Once we arrived for our demo day we were greeted by Ricky a service technician, he was very detailed and patience through the entire process, we couldn't have been more pleased with the demonstration. Ricky answered all our questions and provided us with all the important information required to operate and enjoy our new purchase. A few days after we picked up our RV I received an email containing all the paperwork documenting the RVs preparation prior to deliver like I had requested including any recall or manufacture notices - in my experience the customer service met my expectations and we are extremely happy we stopped in... read more

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Ordered $123,000 melbourne prestige 3 weeks ago. They were to install leveling before we picked it up. It didn't happen. We had to wait from Saturday to Tuesday for it to be done. Now they say it will take two more days to install it. Plus they can't do the list of little things we need fixed that were wrong when we got the unit. After I talked to two managers I was offered the chance to stay at the dealer in my rig hooked up to water and elect. The other employees didn't mention this was available. I had to press and fuss to get the privilege of staying there. This was only offered after I told them I wanted a hotel room since they were keeping my rig over night. I am from Missouri, not local. 2nd day: After waiting till 2:30 pm, asked a manager where they were with the repairs. She said she would get right back to me. 30 minutes later I had to flag her down to get any info. I could tell she was getting impatient with me. And she obviously forgot I had asked her 30 minutes before for info. Dave the service guy then came and up-dated me. I guess I am just use to new car dealers pampering customers that are paying big bucks for vehicles and bending over backward to make sure everything is correct. After paying over $124,000 for a vehicle, I expected much better service and friendlier people. After checking other rv dealers in Yelp I see all are getting 2 1/2 stars out of 5. None of them are customer centered. read more

Blue Compass RV Tampa - They don't keep their promises. - RV Dealers Near Me - Dover, Florida

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Terrible quality of labor for maintenance at Blue Compass. I took my camper in for a full maintenance service costing me $2,000 and came back home with more problems in my camper than what I took it in for. Of the many things they did, they supposedly sealed the windows so there are no leaks and to my shock the camper flooded inside on the first rain after I took it home, see video! read more

They had possession of our camper for 4 months to do a two day repair. The service representative, Steve Miller would not answer his phone or return my calls, I mean a hundred calls! We finally got our camper back today and of course the work was good in some areas and shoddy in others. Steve even had the audacity to try to sell us a slide-out awning! Bottom line, love our camper but wish we hadn't bought it at RV One. The last time they'll touch our camper. Buyer Beware!!! read more

Very attentive when making sale. Once they have your money not very helpful. Made original walk thru provided salesman list of problem. Only few of problems addressed. Day of pick up they have pulled to back of lot and let battery die. Now 11 months in and black tank support broke while stationary. Unable to move rv. To get fixed will have to pay mobile guy then wait and hopefully get refunded. Something to really think about when buying my small problem has price tag of 500 dollars to replace two bolts. Imagine price if something major happened and couldn't move. read more

This business gained and lost a customer all at the same time. So originally the sales staff screwed us after we made our purchase. They tacked on $700 for a 7 way that they never told us about. They did make this right but after about 4 months on a warranty part I emailed them about they still have emailed me back. read more

We purchased a 2025 JayCo North Point 382flrb in December 2024. Within a week we had water streaming into the living room during a 10 rainstorm. I called Blue Compass and they said to bring it in. We are full timers so that was not an option. They did send out a Mobil repairman. The silicone did not set on two of the awning wiring pass through. I had to pay the $250 service fee for a factory issue. After several weeks we noticed that the temperature sensors for the front and rear A/C units were switched making one room freezing and the other very hot. Plus the 2nd awning lights stopped working. I submitted a repair request to Blue Compass online. I received an email stating a service member will be in contact shortly. Two weeks later I called the service department and they said they never received the request. They stated I would need an estimate before they can submit a claim with JayCo. The short of it is another $250 out of pocket for the estimate then another $250 for the repair. So the total will be $750 for factory mistakes by JayCo that Blue Compass didn't catch. They refuse to pay the service charges. I would not recommend Blue Compass or JayCo. read more

RV One has an F rating with the BBB so they changed their name to Blue Compass. Do not buy from here they will screw you around and not honor their warranties. Run away! read more

My girlfriend and I have been shopping for 5th wheels for 3 months we went to Lazydays, General RV, Camping world and Airstream, then we decided to stop by RVone as our last stop to make a unified decision. After seeing 100's of RV 5th wheelers we decided on a Redwood. Our sales person Adam was there for our every need and hung on during the tough times of being our salesperson. The General Manager Monica, went the extra mile time after time, she made it her priority that all aspect of buying a RV at RVone a memorable one for the customer, she put in the effort making sure me and my girlfriend's fright of owning an RV for the first time a tranquil and serene one. I'm thankful we had the pleasure and experience of seeing that RVone is truly the Ritz Carlton of the RV world. Monica understands the most important person in the building is the customer. RVONE truly cares Thank you, Monica and Adam! read more

RV 1 is one of worst vehicle buying experiences that I have ever had. sales, service. and finance departments we're all poor in customer service and knowledge. they did not appear to disclose all information about rv that they had. they expected me as out of state buyer to fly to Florida, inspect and pay for RV. fly home and return in about a week to take possession. I refused and told them when I would show up, inspect it, buy it and leave with it in one day Or they could keep it. Begrudgingly they succumbed to my plan. Do not deal with them. read more

I bought an American Patriot class b from them. Had several problems within a month that required several visits to sort out. They had the RV for over 6 mos and could not figure out an electrical problem that rendered it unusable. There was also a door problem that I had to take to Mercedes for and they had it for 4 weeks. I requested a trade in which they refused. I was stuck with it. I finally contacted a mobile mechanic who was able to sort out half the problem by upgrading firefly software. Another problem that didn't exist until Blue Compass messed with it turned out to be a simple 20 min fix by another competent tech. Overall I had the 200k dollar RV for a whole 14 mos without being able to use it. read more

More than a month ago I gave my opinion regarding the service of the guarantees of RV One and they had communicated with me that they were going to solve the problem of my RV but still today May 15, 2020. They have not given me any solution They are very irresponsible because I have written to them and no one answers, they are leaving things to see if one forgets and the responsibility of fixing my RV as if it did not exist. A new RV that I bought in January, and after a month the damage to the RV started to come out. read more

Blue Compass RV Tampa - RV Dealers Near Me - Dover, Florida

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One of the Sales guys was very nice, helpful but to get financed was no hope for $25k RV or Travel Trailer but would have to put 5k down to even be approved, I ended up going to OptimumRV worked with me to get something read more

While it won't change my situation, I need to rant/complain. I found a used class c here that I liked, and decided to start the paperwork for the purchase. This was late on a Sunday afternoon... I was made to wait for over an hour while the finance guy worked with another client.. As I was getting ready to leave, he finally came over to me to start what I thought was the preliminary paperwork. I totally own that I did sign everything and picked a delivery/pickup date. After leaving the dealership and upon further reflection of the rv, I decided that the floorplan was not for me. I missed the next day ( Monday)and called on business opening of the following Tuesday. After pleading my case to the salesmen , i.e. changed my mind due to wrong floorplan & too large for me) , he needed to have the manager call me. The manager called a couple hours later and said it was mine, nothing he could do to cancel the sale. I offered to forfeit the $1k deposit, he said it didn't make any difference. Grant you this had technically only been off the lot for 24 hours... Not like they missed much opportunity for a different sale of this to someone else. I appealed for him to do the right thing and let me out...he would not budge, said it was out of his hands. Contacted my attorney to review the paperwork I signed, and was told it was binding... I took delivery , but must say I am not pleased with this dealership and will never buy anything from them ever again. If I could give them 0 stars I would. And by the way, never saw the salesman again- he was supposed top attend the turnover, orientation but I guess he was afraid to show his face.... , read more

Worst Service that I have ever delt with Our unit was there for five months wrong parts ordered twice they blamed every thing on the maker. Do NOT I repeat DO NOT buy a camper from this Dealer unless you like Crappy service. read more

Neil was sooo helpful and listened to our wants, needs and showed us around the massive lot to items that really showcased what we were looking for. He even thought us a few things we hadn't considered. read more

I purchased a new Jayco from Tampa Rv and of course knew it would have a few little issues. They tell you it has a 2 year warranty, but guess what, they delay by months to get it in, then again it takes forever to get the part, meantime your warranty is running out! They charge to diagnose it, and guaranteed you will have to take it back, because they don't fix it! Also you have to wait for authorization from Jayco too fix it! Beware, when you walk in to buy, your treated like royalty, till the paperwork is signed read more

REGRET! I purchased a 2019 RV Jayco from RV One in 2020 and I am living to regret it. It has been nothing but unprofessionalism and rude behavior. 1st problem I had was the awning broke off because the arm had twisted and they would not warranty it and everything has to be " Bring the vehicle in and we will look at it" So in other words you need to hook your RV and drive roughly about 1-2 hours to get to them once you may or may not get an appt. but it more of a hassle with their service dept. 09/20/21- Once again I called because the condenser fan blade broke off and I tried to have it cover under warranty and they said that I need to bring it in. By the time I hook it up and the gas ,tolls and mileage and other factors Im better off going on line and buying it then going through them. My point to this problem is don't buy from RV One and if you do buy an RV do your research on that company and dont choose RV One read more

Blue Compass RV Tampa - Condenser Fan Blade - RV Dealers Near Me - Dover, Florida

They will gladly take your money to buy an RV BUT that is where it ends !! Their service department is the worst one that I have had to deal with-(owned 6 RVs /5 dealers in my RV lifetime). Even with 2 warranties,; we had to wait 4-6 weeks for repairs over our 2 years. They never did fix our squeaking hall floor (one attempt made) -- look them up on BBB mstrbll read more

Not a bad RV dealer but they have a lot of low end units that are poorly manufactured. I was disappointed that we could fund higher end 5th wheels like those made by Grand Design and Vanleigh. Also none of their units were plugged in so it made looking difficult especially in the heat. If you're looking for a budget friendly RV this place does have a decent selection but their discounts off if MSRP are terrible compared to other RV dealers in the area. read more

I already own a RV, but ventured here to help out a friend who is a first time buyer. I was already a bit skeptical about their business practices after a phone call last weekend with their Finance person. RED FLAG 1. The RV we were checking out is a preowned Tiffin product with low mileage. During the first visit the slides didn't work and several other issues were noted. RED FLAG 2. Our friend was unable to test drive the unit that day due to the slide problem, but RV One agreed to get slides working. He went ahead and put down a deposit to place a hold on it. Surprise surprise, they had managed to get the slides in at some point, but when we went to check out the RV, the slides, once again, did not work. RED FLAG 3. A manual override needed to be done in order to store them. There were a number of safety issues that included a completely fogged up passenger window partially filled with water, (driver had no visibility through that window), non working electric mirrors, and a non functioning backup camera. RED FLAG 4. As we headed back into the building, prior to further discussion, he was approached (not sure by who), and asked if he was ready to sign the bank papers! RED FLAG 5. My friend understood this is a 2008 model, and it would have problems, but was willing to handle many of those on his own, including paying for new tires and installation. However, he asked RV One to correct the 3 safety issues. Their response was a resounding 'no', multiple times. RED FLAG 6. This RV should not even be allowed on the road in its current condition, but they would not budge on fixing these issues. RED FLAG 7. My friend decided it was time to walk, and I inwardly agreed. He asked for his deposit to be returned and we left. YEA! On top of all of this, a salesman made a very inappropriate remark to my friends girlfriend. We were first told he was fired, and then no, that's not true, but he will be severely reprimanded, along with the disclaimer there had never been any problems before, and no one here would do that. Well, they've done it now. There is another review here about that. RED FLAG 8 Bottom line, please beware one and all. RV One is not a trustworthy business, and certainly doesn't seem to have a reliable moral compass. read more

Bought a 2021 Jayco 11/28/20 Bough and extended service contract Went camping yesterday ..the lock didn't open bolt was stuck called the service company for help, they referred us back to the dealership they said that the first 2 years would be under Jayco's warranty, call them ask for the Mgr he told us that service Mgr would be calling us..it never happened .. had to secure the door with a belt overnight.. Had to stop out trip Brought it back to dealership The sales Mgr was there and told us that without an appointment we couldn't get it serviced and that it would take months before we could get it serviced? We told him not our problem if you're are backed up! We told him that we would not drive it until the door would get fixed and that we would live it there! He told us that he would keep it there overnight but that we would have to come back following day to pick it up until we could get an appointment.. We told him no! And then he proceeded to give us a card with a regional service department and for us to call him? Paid $100.000.00 for it, felling ripped off! read more

Picked up my brand new rv Friday afternoon, came home checked all systems, found trailer light receptacle no t working, over an and slide lights not working and blinds on entry door messed up. Went to the web service page for service as they said to do, it auto replied saying a service person would contact me very shortly, it is now 3 full business days and no response, I called the service manager and left a message n response, I texted the sales person and after 2 texts got a response from her saying that service is shot handed. What a crock of you know what. A dealership that cannot at least call you immediately when you have a problem is worthless. I spent $100,000 and I feel like I was screwed all the way to not even get a call read more