Anthony was a fantastic salesman and I felt he was genuine with us, Wendy Parra, from finance was…read moreamazing, and super helpful. When we said no, she didn't pressure except with their RV complete service, but in the end I think it was an excellent decision to get it. We loved Anthony & Wendy. The service department was so amazing and bent over backwards for us, we loved them so much that we are tempted to drive the 5th wheel the 8 hours back to get all our service done in Tampa. The only complaint I have is with the walk through, he was terrible. We were new to 5th wheels but this guy was new to campers, terrible walk through that left us very confused about our camper and caused major issues for us. Overall, I recommend this dealer and definitely recommend asking for Anthony in sales, Christine in service and Wendy for finance.

Great experience! When we first walked in, we were greeted like humans not as potential buyers, and…read morewhat a relief! Ask for Tony. He did a great job and has a wealth of knowledge and will go out of his way to make you feel comfortable without the sales pitch. Wendy with financing also worked above and beyond to make sure financing was in order and documents were ready. We had a unique situation and they both handled it amazingly. Highly recommended!

We would like to recommend Campers World in Dover Florida to everyone who is looking for one of the…read morebest RV Dealers in Central Florida. We have purchased several RV 's in the past 10 years and the people of Camping World Dover has outperformed ALL of the other dealers. Addison and Milton in sales, Bill in finance, and All the people in Service, all returned every phone call we made with various questions. If one person was not available someone else would call back to help. Questions I asked about warranties were followed through and written copies explaining the details were provided. The purchase was the most thorough of any RV we previously purchased. We would definitely purchase from them again. Sincerely Dave & Barbara Chappell

Terrible customer service!!! Told us one price charged us $1400 more! Brought the rig home had to…read moretake it to service bad refrigerator auto level had to be recalibrated! Haven't even camped in it yet and already had to be fixed sales team not interested in helping

We bought a new airstream. It was missing a cover behind the driver's seat. We've made numerous…read morecalls to both the salesman n service. Still no part and it's been over 4 months. VERY surprised at how "bare bones" the inside of the dealership is!!! No vending machines for soda or snacks. Camping chairs to sit on.

I have proof---Airstream of Tampa Misled Me, Left Me Unsafe, and Cost Me Thousands…read more Copy of letter I am sending to Airstream Corporate: I am escalating a serious matter regarding my purchase from Airstream of Tampa -- one involving clear misrepresentation, undisclosed pre-existing damage, a lack of promised training, and significant financial loss. I have both photographic and video proof to substantiate my claims. Owning an Airstream has been a dream of mine since surviving Stage 3 breast cancer. I planned to fulfill that dream later in life, but when my nephew went missing this spring, I expedited the purchase so I could travel to search for him. In April, I purchased what I was told was a new Airstream Bambi from your Tampa location. From demo day, the problems began: Misrepresentation of Condition - The Bambi showed signs of use and was never detailed as promised. During the demo, Lead Service Advisor Christine Coker handled the table setup in a distracting manner. Later, I discovered deep scratches on a panel -- damage I have video proof of from demo day. Despite her being inches from the scratches in the video, she claimed they weren't there. Instead of replacing the panel (a $5K-$10K repair), I was told it would be "covered with strips." Failure to Provide Promised Training - My salesperson, Tyler Colabro, assured me I would receive towing and driving training -- critical given I had never towed before. On demo day, I was paired with a one-week-old employee who could not answer my questions or take notes. When I asked Christine about the promised training on delivery day, she refused, saying there was "no space" and told me I was "thinking too much" -- adding that all I needed to do was drive forward and "the trailer will follow." I took that as fact. Resulting Safety Incident - On my first trip, believing the trailer would follow in reverse as well, I jackknifed the Bambi into my brand new SUV in a truck stop. The damage was significant to both. I was fortunate no other vehicles or people were hit. Undisclosed "Demo" Use - Only after purchase was it disclosed that the black water tank was "almost full from all the demos," confirming the unit was not truly new. This experience has cost me: $5K-$10K for the panel replacement (not completed) Repairs to my SUV (completed and paid for) A week in a Jacksonville hotel while seeking help from Airstream of Jacksonville (completed and paid for) Four months without the Airstream I purchased Significant distress, aggravation, and loss of use What I am requesting is simple: Option 1 (Preferred): Immediate replacement with a truly new Airstream Bambi, equipped with every accessory and add-on I purchased for the original unit, so I can take delivery as soon as possible. Option 2: Replacement of the damaged panel with a new one Payment for the Bambi and SUV repairs related to the jackknife incident Reimbursement for the Jacksonville hotel stay Compensation for the distress, aggravation, and loss of use since April I am hopeful that someone at Airstream will recognize both the ethical obligation and the customer safety implications of this situation, and take swift action to resolve it. I am prepared to provide all supporting documentation, including videos, photographs, and a full timeline of events. Please advise on the next steps so this matter can be closed fairly and promptly.

General RV service center in Dover Florida is super expensive, slow to complete work and uses…read moreinferior replacement parts. Had a new awning installed (said they could not get ordinal brand) and sold me a cheap one that delaminated in less than 3 years. Went to Camping World for next awning, got original brand installed for less. (Not recommending CW either as they are slow to complete repairs and labor is $200 an hour.

Do not give a deposit! We put a five thousand dollar deposit…read moredown until the salesperson could get us the financing & interest that was affordable for our budget as we are retired. Things started getting very confusing with three different sales people involved the numbers kept changing. Our trust is now gone so we asked for our deposit back the reply was it's non refundable! It took us 3 weeks and sleepless nights almost begging different managers for our five thousand back, Finally I got the sympathy from another Manager that refunded us It was a terrible experience for sure!

Vacations are meant to be stress relievers, this is NOT the case with the THOR CHATEAU 31EV RV that…read morewe rented from SUNCOAST RV TAMPA to take our family to a reunion from FLA to West Virginia with a visit to see my ailing brother. SUNCOAST RV TAMPA knew we were traveling with an infant and my 80+ year old Mom. We felt SUNCOAST RV TAMPA's response downplayed and diminished the sheer misery we endured DAILY in the RV we rented from them. DAY ONE: ABSOLUTE nightmare when we stopped after our first 4 hours of driving at 2 am to rest in Kingsland, GA six of us stuck in the 100+ degree trailer that had no AC because THE GENERATOR DID NOT WORK and it was 2 am! No one rested the first night. We called SUNCOAST RV first thing that morning and let them know we were in Kingsland, Georgia dead tired and miserable in the super hot vehicle and wanted to go to a hotel to rest. We were headed to Piedmont, SC first, SUNCOAST RV instructed us to travel to Greensville, SC ignoring my suggestion for a hotel to rest, they made us a reservation at a KOA in Greensville, SC where we had to stay for the next three nights while the generator was fixed. Traveling to the Greensville KOA took SEVEN HOURS of our family driving in blazing heat in the back of the RV because we had no generator. We had to cancel our reservations made months prior at the glorious Sesquicentennial State Park so that our generator could be fixed in Greenville, South Carolina where we were stuck from Tuesday - Friday. We were nice about it. SUNCOAST RV paid a whopping $197.86 for our three night stay there. YES, you read that right. Set them back less than $200 for the six of us to be stuck here for days... DAY TWO and The Rest of the Trip: The refrigerator door whips open ALL the Refrigerator contents flies out onto the floor, including the drawers as we exit from the interstate. This continues to happen REPEATEDLY throughout the entire 1500+ mile journey. Every time we go around a curve, someone has to jump up and hold the refrigerator door shut WHILE DRIVING ON THE ROAD, completely UNSAFE! This made for a very uneasy trip. We purchased a bungee cord to attempt to keep the refrigerator closed. (We told SUNCOAST RV right away). Then, WATER BEGINS POURING INSIDE the entire length of the RV EVERY TIME when drive. This was THE WORST! We got the maintenance man from the Greensville KOA we are staying at to take a look at this craziness and he said he had NEVER seen anything like it and looked quite perplexed. We called SUNCOAST RV TAMPA right away. They told us this is a manufacturer drain line problem. We are forced to use our clean towels to mop up the mess day in and day out, then wash and reuse our towels over and over again. The next thing - Water POURING on the OUTSIDE of our RV anytime we use the water inside the RV and we are alerted to this fact at every campsite by neighbors and the KOA management. Drain problems all around INSIDE and OUTSIDE of the RV. The temperature remains between 80º and 95° in back bedroom ALL DAY LONG - while the AC running. It gets cool enough to enjoy after 10pm only. It was miserable the entire trip, this could not be fixed. A baby monitor in that room told us the temp. so we knew EXACTLY what the temperature was. SUNCOAST RV told us via phone and text that there is an additional thermostat back there, which there wasn't and they verified this when we returned the vehicle and they noted how unusual it is for this size RV to NOT HAVE A SECOND AC UNIT! The electrician they hired in Greensville who came out twice to fix our generator made us a priority, the following day he texted us twice asking if we had heard from SUNCOAST RV because they were not responding to his invoice. Talk about awkward and uncomfortable! SUNCOAST RV told us after he is a scammer, along with everything else, it BECAME our problem! Every step of this trip we braced ourselves for the next issue. We expected to rent a FABULOUS RV from a reputable company, we certainly did the research, but instead it was a point of stress every single day and we had to then deal with SUNCOAST RV on these points of contention AFTER the trip! We felt they blamed us for their inferior RV rental. We felt they should compensate us for the incredible misery these RV problems presented us DAILY. We were charged $3422 and then received a whopping $329 refund and a $71 MILEAGE CREDIT for our trouble. We declined an additional $299 towards a future rental with them for obvious reasons.

I rent from Suncoast all the time all ways clean units all run fine and the people are friendly I…read morecan highly recommend them

My wife and I purchased an Airstream travel trailer from Bates RV this past March. Although the…read moreairstream is a quality piece of equipment and we're completely satisfied with it, the Bates experience was terrible. The "Buggy", our name for the Airstream, is a 2008 Safari and needed to be cleaned and have a couple of maintenance items done before we took possession. Because we hadn't any immediate plans, we gave them 2 weeks, plenty of time to take care of the necessities before pick up. Two weeks later, upon our agreed date for pick up, absolutely nothing had been done. Although the Bates folks were apologetic and offered to take care of the discrepancies within the next few days, we already had our first Buggy trip planned. Disappointed and frustrated, we agreed to return the Buggy a couple of weeks later, after our maiden voyage. We must interject here that our maiden voyage proved that the level of care and attention Bates gave to being sure we were somewhat trained in the use of the Buggy was also terrible. We spent way too much time going to the manuals for the simplest of things that could have been explained by the sales person. In the end, we returned the Buggy as agreed and even after an additional week at the Bates' Service Center, the work was not done. The lame explanation was about a manager leaving and them needing to get the new guy in place. Their incompetence and lack of ability to provide the basic agreed repairs and maintenance is the cause of our poor rating. We can absolutely not recommend Bates to anyone.

I went to the Bates RV Venice location today (Monday) and followed a lady in the door only to have…read moreher turn around and inform me that they were closed today for training and I needed to leave and come back another day. Her tone was not what I expected to hear after walking in on a regular business day. As I exited the building I did notice a hand written note taped to the window beside the door that said they were closed for training today. If this is the attitude towards a potential customer I can clearly understand the earlier review from a customer. This experience reminded me of why my past purchase was in Seffner. I will not be back in this location any time soon.

This is a one man shop (Dave), run out of a junkyard. He has some skills, but a very poor business…read moreman. We went to him because Lazy Days was too busy to help us. We had a voltage problem on our motor home. After he finally met us at the Lazy Days service lot in an old can, he said it was our engine alternator (without any testing), and that he could have a new one installed that day. Instead, he never even looked at the one on the engine to evaluate or order the right part, nor did he try to order one! I did the research and found one at a local alternator shop. We drove to the "junk yard" the next day and Dave installed it. After starting the engine, the voltage problem remained... He said it would take about 20 minutes. Nope. We just wanted to get away from this guy. Fortunately, we made it back home without a problem. Bottom line, STAY AWAY! It's probably better to wait for competent help.

We took our motorhome in for service. Dave asked to be paid up front so he could pay his employees…read more We foolishly paid. Two months later, the work was not done and our tow bar was "borrowed" off the motorhome. We finally drove out there and got our tow bar back. We are still waiting on a refund.