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    Bates Rv Exchange

    1.0 (2 reviews)

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    Airstream Of Tampa - New purchase

    Airstream Of Tampa

    (22 reviews)

    We bought a new airstream. It was missing a cover behind the driver's seat. We've made numerous…read morecalls to both the salesman n service. Still no part and it's been over 4 months. VERY surprised at how "bare bones" the inside of the dealership is!!! No vending machines for soda or snacks. Camping chairs to sit on.

    I have proof---Airstream of Tampa Misled Me, Left Me Unsafe, and Cost Me Thousands…read more Copy of letter I am sending to Airstream Corporate: I am escalating a serious matter regarding my purchase from Airstream of Tampa -- one involving clear misrepresentation, undisclosed pre-existing damage, a lack of promised training, and significant financial loss. I have both photographic and video proof to substantiate my claims. Owning an Airstream has been a dream of mine since surviving Stage 3 breast cancer. I planned to fulfill that dream later in life, but when my nephew went missing this spring, I expedited the purchase so I could travel to search for him. In April, I purchased what I was told was a new Airstream Bambi from your Tampa location. From demo day, the problems began: Misrepresentation of Condition - The Bambi showed signs of use and was never detailed as promised. During the demo, Lead Service Advisor Christine Coker handled the table setup in a distracting manner. Later, I discovered deep scratches on a panel -- damage I have video proof of from demo day. Despite her being inches from the scratches in the video, she claimed they weren't there. Instead of replacing the panel (a $5K-$10K repair), I was told it would be "covered with strips." Failure to Provide Promised Training - My salesperson, Tyler Colabro, assured me I would receive towing and driving training -- critical given I had never towed before. On demo day, I was paired with a one-week-old employee who could not answer my questions or take notes. When I asked Christine about the promised training on delivery day, she refused, saying there was "no space" and told me I was "thinking too much" -- adding that all I needed to do was drive forward and "the trailer will follow." I took that as fact. Resulting Safety Incident - On my first trip, believing the trailer would follow in reverse as well, I jackknifed the Bambi into my brand new SUV in a truck stop. The damage was significant to both. I was fortunate no other vehicles or people were hit. Undisclosed "Demo" Use - Only after purchase was it disclosed that the black water tank was "almost full from all the demos," confirming the unit was not truly new. This experience has cost me: $5K-$10K for the panel replacement (not completed) Repairs to my SUV (completed and paid for) A week in a Jacksonville hotel while seeking help from Airstream of Jacksonville (completed and paid for) Four months without the Airstream I purchased Significant distress, aggravation, and loss of use What I am requesting is simple: Option 1 (Preferred): Immediate replacement with a truly new Airstream Bambi, equipped with every accessory and add-on I purchased for the original unit, so I can take delivery as soon as possible. Option 2: Replacement of the damaged panel with a new one Payment for the Bambi and SUV repairs related to the jackknife incident Reimbursement for the Jacksonville hotel stay Compensation for the distress, aggravation, and loss of use since April I am hopeful that someone at Airstream will recognize both the ethical obligation and the customer safety implications of this situation, and take swift action to resolve it. I am prepared to provide all supporting documentation, including videos, photographs, and a full timeline of events. Please advise on the next steps so this matter can be closed fairly and promptly.

    Camping World - Dover

    Camping World - Dover

    (150 reviews)

    We would like to recommend Campers World in Dover Florida to everyone who is looking for one of the…read morebest RV Dealers in Central Florida. We have purchased several RV 's in the past 10 years and the people of Camping World Dover has outperformed ALL of the other dealers. Addison and Milton in sales, Bill in finance, and All the people in Service, all returned every phone call we made with various questions. If one person was not available someone else would call back to help. Questions I asked about warranties were followed through and written copies explaining the details were provided. The purchase was the most thorough of any RV we previously purchased. We would definitely purchase from them again. Sincerely Dave & Barbara Chappell

    Need the zero star button. I am giving up on consignment and picking my camper up. It was parked…read moreat an angle like a severe angle in their back dirt lot the whole time it was here big surprise it didn't sell. Because of that, I made them open the slide and proved that it worked and saw that there is finish damage from where the closed slide rubbed against the furniture on the other side of the wall The stairs would not come down. one of their employees must've ripped off the little handle that helps you put the stairs down because it was jammed in there from how they parked it. Also, the mechanism that makes the upper bunk come down is not working. The manager on duty is currently calling "upper management" to see if they will make it right.

    Suncoast RV Rental

    Suncoast RV Rental

    (23 reviews)

    Vacations are meant to be stress relievers, this is NOT the case with the THOR CHATEAU 31EV RV that…read morewe rented from SUNCOAST RV TAMPA to take our family to a reunion from FLA to West Virginia with a visit to see my ailing brother. SUNCOAST RV TAMPA knew we were traveling with an infant and my 80+ year old Mom. We felt SUNCOAST RV TAMPA's response downplayed and diminished the sheer misery we endured DAILY in the RV we rented from them. DAY ONE: ABSOLUTE nightmare when we stopped after our first 4 hours of driving at 2 am to rest in Kingsland, GA six of us stuck in the 100+ degree trailer that had no AC because THE GENERATOR DID NOT WORK and it was 2 am! No one rested the first night. We called SUNCOAST RV first thing that morning and let them know we were in Kingsland, Georgia dead tired and miserable in the super hot vehicle and wanted to go to a hotel to rest. We were headed to Piedmont, SC first, SUNCOAST RV instructed us to travel to Greensville, SC ignoring my suggestion for a hotel to rest, they made us a reservation at a KOA in Greensville, SC where we had to stay for the next three nights while the generator was fixed. Traveling to the Greensville KOA took SEVEN HOURS of our family driving in blazing heat in the back of the RV because we had no generator. We had to cancel our reservations made months prior at the glorious Sesquicentennial State Park so that our generator could be fixed in Greenville, South Carolina where we were stuck from Tuesday - Friday. We were nice about it. SUNCOAST RV paid a whopping $197.86 for our three night stay there. YES, you read that right. Set them back less than $200 for the six of us to be stuck here for days... DAY TWO and The Rest of the Trip: The refrigerator door whips open ALL the Refrigerator contents flies out onto the floor, including the drawers as we exit from the interstate. This continues to happen REPEATEDLY throughout the entire 1500+ mile journey. Every time we go around a curve, someone has to jump up and hold the refrigerator door shut WHILE DRIVING ON THE ROAD, completely UNSAFE! This made for a very uneasy trip. We purchased a bungee cord to attempt to keep the refrigerator closed. (We told SUNCOAST RV right away). Then, WATER BEGINS POURING INSIDE the entire length of the RV EVERY TIME when drive. This was THE WORST! We got the maintenance man from the Greensville KOA we are staying at to take a look at this craziness and he said he had NEVER seen anything like it and looked quite perplexed. We called SUNCOAST RV TAMPA right away. They told us this is a manufacturer drain line problem. We are forced to use our clean towels to mop up the mess day in and day out, then wash and reuse our towels over and over again. The next thing - Water POURING on the OUTSIDE of our RV anytime we use the water inside the RV and we are alerted to this fact at every campsite by neighbors and the KOA management. Drain problems all around INSIDE and OUTSIDE of the RV. The temperature remains between 80º and 95° in back bedroom ALL DAY LONG - while the AC running. It gets cool enough to enjoy after 10pm only. It was miserable the entire trip, this could not be fixed. A baby monitor in that room told us the temp. so we knew EXACTLY what the temperature was. SUNCOAST RV told us via phone and text that there is an additional thermostat back there, which there wasn't and they verified this when we returned the vehicle and they noted how unusual it is for this size RV to NOT HAVE A SECOND AC UNIT! The electrician they hired in Greensville who came out twice to fix our generator made us a priority, the following day he texted us twice asking if we had heard from SUNCOAST RV because they were not responding to his invoice. Talk about awkward and uncomfortable! SUNCOAST RV told us after he is a scammer, along with everything else, it BECAME our problem! Every step of this trip we braced ourselves for the next issue. We expected to rent a FABULOUS RV from a reputable company, we certainly did the research, but instead it was a point of stress every single day and we had to then deal with SUNCOAST RV on these points of contention AFTER the trip! We felt they blamed us for their inferior RV rental. We felt they should compensate us for the incredible misery these RV problems presented us DAILY. We were charged $3422 and then received a whopping $329 refund and a $71 MILEAGE CREDIT for our trouble. We declined an additional $299 towards a future rental with them for obvious reasons.

    I rent from Suncoast all the time all ways clean units all run fine and the people are friendly I…read morecan highly recommend them

    Boondocks Mobile RV Service - Ripped the plug out

    Boondocks Mobile RV Service

    (22 reviews)

    I am a Happy Camper!!! Just before a trip to the beach in our camper we discovered the back AC was…read morenot working. I looked through Yelp and found Boondocks Mobile RV Service and messaged them. They called me a set up an appointment quickly. A little backstory...We've had our new fifth wheel for a year and a half and we are are still new campers. We have always taken our camper back to the dealer to get it fixed and months later finally get it back with something else wrong. No joke! it's happened numerous times. The last time we took it in they had it for 6 MONTHS. I had to cancel so many trips which cost us deposits. I tell this story because I never knew I could had Boondocks come to me!! I am sooooooo happy! Boondocks came out next day and found my AC was done in. We have an extended warranty so it was covered, but unfortunately for our beach trip we had to wait until the AC could be sent to them before they could install it. We did okay with one AC and then Hurricane Dorian ruined the second beach weekend (but not really, as it didn't hit us). As soon as the new AC was in they came out and installed it quickly. I asked them if they could fix a blind that had fallen and a few other things and BAM! it was all done. They really know their stuff and get down to work. I found the technicians knowledgeable, courteous and they cleaned up everything from the repair. For the first time in a year and a half our RV has nothing wrong or broken. I would also like to say that within the first 10 minutes of Nate checking out our RV on the first trip out he taught me things I didn't know about my camper! If you have an RV, you know things break. Call Boondocks and your problems are solved.

    Well the young man showed up Went on the roof to check out…read morethe AC units and was to pull the cover off to check things But he didn't have time to do that because he got to my home at 10:30 and was finished in 20 minutes. The screws are difficult to come off. I was given an estimate and charge of 177$ for 20 minutes. That's a rip off.

    Bates Rv Exchange - rv_dealers - Updated May 2026

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