I went to the Sunglass Hut in Kenwood Mall to find an anniversary gift and I found the perfect pair…read moreof sunglasses. Katie and James provided exceptional customer service which made my shopping experience more enjoyable than I had anticipated.

The experience started out great looking and trying on different options. My friends birthday is…read morecoming up and we wanted to take advantage of the buy one get one %40 off deal. We both found a pair and decided to purchase. The manager was on lunch and Laura was the one who proceeded to check us out. While packaging up our items she notices an African American man walk in and whispers to her co worker I'm guessing who is really security to keep an eye on him she just doesn't trust him. Mind you he had on bottega tennis shoes was clean cut and was just looking around his wife had even let him know she was running to another store!! This upset me very much!!! She proceeded to throw the glasses all over the place while packaging them up very shaky pretty sure she was on drugs and it was straight up uncalled for!!! Upon asking to type in a credit card number she told us they don't do that because of fraud which is fine but then when I go to use another card she's like yall are besties right can't yall Cash App each other or something and it was just weird vibes. Either way I paid for them with my debit card and tried to get away from her as quick as possible. I know they say customer service is dead but if I'm spending 1,000 on some sunglasses can we at least get the chance to enjoy the experience...

What could be easier? I called in *on a Sunday* and got an appointment within 2 hours. I was seen…read moreimmediately and got an eye exam/prescription within 30 minutes. I ordered glasses through my insurance, was fitted, and they will mail the glasses directly to my door. They have a good selection ranging from economy - designer Italian frames. It's a small store (super crowded) but they work efficiently and attentively. Very pleasant overall experience.

We just bought this glasses online and plan to change a pair of lens with diopters. A lady who is…read morethe store assistant broken the nose pad during the process. And they admit it is their problem and only agree to give us $50 discount on the order. The glasses is brand new and we keep the receipt to prove it worth $230.Which means we not only can't not get the full compensation, but needing to take their services again to receive the discount. It is impenetrable that they admit their problem and can not give any "real " compensation. If anyone comes to some service for your own glasses , please notice that you may get a broken glasses with some discounts you can use in your next orders.

Great service you cannot find anywhere. But in northern Cincinnati. Salvaged a destroyed pair of…read moreglasses for a pittance. Highly recommended.

He is very reasonable and very knowledgeable.and a great person. I highly recommend himread more

Briefly stopped here to grab some last minute Halloween decor that I've been looking for a couple…read moreof years from TJ maxx. Unfortunately, I was unable to find it but I did find other great items like luggage tags. This store was very clean and I can't believe how many of its fall items were on clearance though Halloween is only a couple of weeks away. Lines here weren't too long at all. Staff was very friendly. Overall, I recommend shopping at the store.

Remember to use cash! T J Maxx has had a couple of problems with their credit card database being…read morehacked. I'd had a card changed at least once. T J Maxx feels better than Ross or Marshalls and while it doesn't quite have a dignified air, shopping for scraps (oops, bargains!) can be fruitful. They've become better over the whole chain but I found this one to be inconsistent in its offerings, feeling more like Goodwill than a liquidation store. Maybe, that's just success, and they've sold more. It's just difficult to believe I didn't find anything interesting at all.

Nice large shopping center with a variety of shops and restaurants and plentiful parking in the…read morecenter lot. We stopped in for Whole Foods, at which point we pulled an "If You Give a Mouse a Cookie" adventure by spotting the Crumbl and deciding we need to stop there... so on and so forth as we saw all the options! It's a pleasant and nice space to walk around too.

Where have all the stores gone? I thought the Center was going to be like Rookwood Commons in…read moreNorwood. Now I hear Whole Foods is pulling out and moving to West Chester. This is such an amazing community that's going crazy with construction and improvements. This shopping district, while loaded with restaurants, doesn't really offer much else. The parking lot is oddly designed to promote pedestrian traffic for the retail shops. Sadly, even the store clerks aren't sure what's going on. Nordstrom Rack was the biggest disappointment of all. I wish there was a shared master plan for the future of this shopping center. To date, don't waste your time...

I brought my mom in here to look for glasses with clip-on shades. Arianna (I hope I spelled her…read morename correctly) was so kind and patient with us. While my mom didn't end up getting eyeglasses with clip-on shades she did get 2 pairs of eyeglasses, one regular & one sunglasses! The customer service was above and beyond. A truly wonderful experience. I will be telling all of my four-eyes friends about Warby Parky!!

Stylish glasses at incredibly affordable process? Yes please! I really like that you can bring in…read moreyour prescription from any provider and they can get your glasses made. They have a super simple processes, you walk in and try on a bunch of frames, pick the ones you want, the staff will take a photo of your prescription, tell you how much it is, you pay right there on a tablet and they do you the finished glasses in about a week. Gone are the days of having to be "sold" extra features on things you didn't want to feel pressured. Definitely going to use again!

my visit was pleasant and very professionally conducted. The staff explained everything very…read moreclearly and happily fielded my questions. I felt that my eyes were being well cared for. I worked with a new doctor, Dr Shannon Morgan, who is wonderful, as is Dr. Wright. The office is clean, fresh and well lit. I have absolutely no complaint or unm needs. Kudos to this busines!

My husband has been a patient of Dr. Wright for many years, and we have complete trust in this…read morepractice. Everyone is welcoming, considerate, and professional. It's easy to make an appointment. And it's also easy to get into the building, which is important since my husband has mobility issues.