I'm recovering from major surgery and was able to take the escalator up and wanted to take the…read moreelevator down because I am unable to navigate the down escalator. I approached three separate employees who answered, "I just work here" I finally found a manager who had to request permission for me to use the cargo elevator. What's wrong with the system?

One of the better selections stores for a Nordstrom Rack. Two very well stocked levels. There is…read moredefinitely a larger female selection of clothing than male. The shoe selection here is great. There is ample seasonal and homeware in this store location. Decent sized section for accessories and baby-toddler clothing. Depending on the day lines can be long, especially during the holiday season. Parking is hit or miss depending on the business of the other stores in the center.

This mall has a lot of stores, but the hallways feel inconvenient because if you go down one all…read morethe way, you need to go backwards to go to a different hallway. Because of that, I didn't know there was a Spencers for years (not that I was looking for that store, but it's just interesting that I never knew there was a pretty well known store in a corner for years). The food court is pretty good with a wide selection of items and this one area between the center of the mall and the food court hallway occasionally switched out. Store prices vary and the mall can't really control that, obviously, but there's a good variety of stores with their ranging prices so that you can find your preference. I only know of one bathroom area and while it's pretty big, it also feels hidden and is inconvenient if you need to go from anywhere besides the center of the mall. Also, there's great parking and a bus stop for commuters. There's also other stores located in the same area but not in the mall which is convenient for a variety of reasons.

This is a good mall with the real anchor store here being the Macy's. I usually do most of my…read moreChristmas shopping here. They have just about everything on a shopping list so it fits your needs. The Bath and Body stores are good as is Hot Topic and Tates Menswear. The JCPennys is good too. Across the way is Dicks Sporting Goods. There are a couple movie theatres and plenty of food options. CAVA just opened near the Dicks as well. Parking is plentiful but like anyone else I'm jockeying for spots close. It's usually pretty safe and there are plenty of security guards but just be careful going to your car at night. A good mall.

Needed help finding "Women's Belts" in this large store two states away that I was not familiar…read morewith. After roaming around a while "lost" I saw "Marie" in the women's' section and asked her. With a great welcoming smile, she stopped what she was doing and took us right to the display around a corner and then asked if we needed anything else. What an excellent employee! Hard to find these days in large stores. My compliments to JC Penney and Marie!

The kids Lego event was very lame. The craft kits ran out after 10 minutes. The staff who was…read morehanding out the candy and buttons were mean. She saw us but she passed us twice. It was a mess I don't recommend the event to anyone.

A large store will an equally large inventory. The store is well-organized and quite clean. Staff…read moreare polite and knowledgeable about where various items are located. I've found Macy's to offer high quality goods.

I went to Macy's Willowbrook on September 23 to buy a watch. The transaction failed, and I never…read morereceived the watch, but my gift-card balances were drained and my American Express was still charged seventy two dollars and eighty eight cents. I was told the gift card money would come back within twenty four to fourty eight hours. When I checked afterward, a card still showed a zero balance. I received the manager's business card, Zach Leslie, and mentioned it was all still missing and followed up by text, email, and customer service chat, including speaking with a supervisor. I still don't have a clear answer about when this will be fixed. This has been frustrating and taken far more time than it should. The transaction failed at their register, but I'm the one chasing down my money. I just want Macy's to restore the missing gift card balances and refund the Amex charge on a failed transaction.

If your sole purpose for going to target is to check out their dollar spot (bc for some folks it…read moreis..), then the Fairfield location is not for you. Sadly, it is consistently picked thru /messy /and just empty. In the last few years I've seen it stocked maybe twice. However if you're shopping for clothing, home supplies, groceries, or decor then this store will do. Shelves are generally stocked, there are some good staffers you just have to search them out. The toy section is especially good.. they've got some stuff here that isn't at the Riverdale or Parsippany locations. Parking can be a bit treacherous as cars go thru like they are still on the highway.. so just be on alert. There is also a huge flood zone in the parking lot when you exit to rt 46. Another thing to be cautious of if it's raining. Overall this isn't the worst Target around and i stop by often-ish on my way home. but it's definitely not the best.. and I'd recommend driving a little farther to one of the other stores in the area.

Target advertising for Black Friday that they have 100 bags that are reserved, and handing the…read morecustomers numbered tickets, out r numbers were 13 of 100 and 14 of 100, when they got to our numbers they claimed that they ran out of bags and handed us some stupid $10 gift cards after waiting hours in the cold since 3 am by the door. Target had no respect to people of any age nor medical conditions. Target False advised for something doesn't even exist just to drag people to their store and makes bigger sales built on false advertisement. Target brings the price way higher on Black Friday and the rn gives discount that is still higher than the original price before Black Friday. People should chick the prices ahead of time for the product that they want to buy on black Friday , then go on Black Friday and see what target does and how the scam goes.

I'm not a "shopper" per se but this place has a huge selection of shoes, shirts, pants, etc…read more Fairly well organized and while check out lines are always long they move quickly. Staff are friendly and efficient. Stopped here to get shoes and shirts and selection was large and varied.

Not as great merchandise as before plus constantly new training staff. Shoes are not in original…read moreboxes . Less variety of products and no European merchandise how it used to be at our store

One cashier!!!!! Waiting on line 15 minutes with 3 people…read moreahead of me 40,000 employees and they cannot spare 2 more cashiers?

What a mess this store is!! When I went to the purse section, I liked how many rows there were, but…read morethen I saw how unorganized it was! Oh my gosh, I wanted to walk out then and there. Items thrown all over the floor, purses, handbags, wallets, etc being cluttered around. It's basically not even worth to shop here when there's just bags and wallets thrown all over the floor and on top of each other. My friend did enjoy looking through the men's clothes, however I did not enjoy the selection of women's items and some just seemed too expensive for the quality of this store and how unorganized it is. It seems like there are too many people working for loss prevention here rather than anyone working on organizing the store and making it able to be shopped in. You guys got these loss prevention people lined up like cops, but why would anyone even want to shoplift in such a rundown store? Makes you not even want to shop here when these guys are just getting paid to follow you around and nag you as you exit the store. The checkout line was also extremely slow. Overall, just a poorly run store with the potential to improve, but will not get better if it stays in this condition.

This is a very solid HG. Typically very well stocked and the staff keeps it all pretty organized…read moreand clean. It does feel a little smaller than other stores so it makes navigating with a shopping cart or stroller a bit challenging on a crowded afternoon but everything you want / need is there: - seasonal decor.. displayed nicely as soon as you walk in. - pillows & blankets. - all things kitchen / dining. - baskets - picture frames - lamps & mirrors - all things bathroom - furniture* The line to check out is sometiiiiimes long. Of all the HGs in the area this is the one where I stand in the longest lines ::shrugs:: all good tho bc the inventory is usually worth it. :-) *although this section feels a little smaller its still got plenty of food pieces.

This is a great Homegoods. Conveniently by the mall and tons of parking. It's located in a great…read morestrip mall. I went in looking for a small piece of furniture and found it right away. This store has a nice layout. I also strolled around and looked at some artwork. They had tons to choose from. It was busy but they always handle it well. The lines moved quickly, the staff is friendly and they're always wiping down the shopping carts for you. I love checking the clearance aisles to find some goodies. I'll always come to Homegoods for house decor. This is a great location.

They do a horrible job maintaining property. Driving my car through their lot to Chipotle and…read morecracked my bumper. Fix your potholes...

For starters this has nothing at all to do with the employees. They do their best to meet the…read moredemands of all the Karen's they have to deal with day in and day out . However , the issue is the line . Every time I go here there are normally only 2-3 people who are at the registers . On top of that it seems that these transactions move at a glacial speed. This to me says they are under staffed ... That being said why is this location understaffed ? -Bad Management ? -Bad Company Culture ? -Insultingly Low Wages ? -All of the above When it takes 40 minutes waiting in line to buy socks ... it usually means 1 of the 3. But seriously , higher management needs to figure out a solution for the unreasonably long lines.

The cashier name sam is very rude every time I come here she never places the receipt in my hand. I…read moresay hello she never speaks back and I notice she doesn't do this with other customers (different ethnicities ) . You guys really need to look into this You never who's watching or she's treating rudely!!!