I really appreciate the customer service at this Nordstrom Rack. Jineya and Leslie helped me with…read morefinding an item that was out of stock everywhere. When I called Leslie said she was going to call me back and she did promptly. Jineya was very helpful. Excellent customer service. Thank you very much Jineya and Leslie.

It can be hit or miss but I have found some real winners here. Sometimes they have great stuff at…read moredecent prices and other times, there is very little to choose from.

My son bought me a Tommy Bahama shirt for Christmas and I had one... So I took it back today (Jan…read more20) - it still had all the tags on it and wasn't even unfolded or ever out of the package. It was listed at $119.00 and they offered me $19. I was livid... the manager said since I didn't have the actual receipt (it was a gift) it probably went on sale for a day and that was the price they would give me - a little over 1 tenth of the list price. After spending tens of thousands of dollars there over the years (I have 3 children who helped) this was the treatment they give their solid customers. What gall! They probably do that with everything - day after Christmas they put everything on sale for 25% of the price for a morning so they can screw all their customers with returns. After this blatant rip off, I would never go back to Macy's - ever.

The jewelry department needs to be better managed. It is four days before Christmas, they have one…read moreperson at each "island" and absolutely zero direction on where to go to check out. I understand having the sales person work the entire island but they are being set up for failure when you have the volume of customers you get four days before Christmas, walking up to both sides of the counter and demanding immediate service. We waited 40 minutes as two people we watched walk up to the other side of the counter (while we were already in line) demanded that they were next and made the poor sales woman ring them up for several transactions- all the while the line on our side was growing past the three people who had already been in line. Macy's- I know you are a failing company at this point. But please do both your sales people and customers a favor and get some organization going. Literally all you needed was a sign on one side saying to go to the other side for service while there is only one person working the counter.

I've never left a Walmart review, but Gabe, the associate who helped me, was exceptionally helpful,…read morekind, and polite. He made my day better and my pickup much easier (especially in the rain), and I greatly appreciated it! Shoutout to Gabe for the kind and friendly help. You're appreciated!

I live closer to a different Walmart that I'm not particularly a fan of so years ago I started…read morecoming here and I absolutely loved it but over the years, it has really gone down. The quality of their produce, the selection in the deli and they're not Stocked well. This is a really busy store The parking lot is always full. if you need a one of those little carts to ride around the store, Be aware, you may not get one or if you try to wait for one you'll be waiting for the size of this store, they should have plenty more of those carts available. They have mostly self check out kiosk and not many cashiers so a anytime the cashier is available the lines are long. Overall, this is the best one in my area so again I'm stuck coming here.

Willow Grove for me is complicated. I can't exactly tell you where it's supposed to fall in the…read morePhiladelphia metro area mall hierarchy. It's only a half hour from King of Prussia, which does not help. There is a large amount of parking, but on a busy day you might have to walk a little bit further. The mall is three stories and anchored by Macy's and Bloomingdale's, along with various other stores in two re-developed anchors. The interior is very nice and clean. The available stores, for being in what is considered an upper tier mall, are just ok with a lot of stores you can find in most other malls. There's also more vacancies, local stores, and temporary stores then you would expect, to the point they would add up to about a whole floor. Tilted 10 as an arcade is just ok, but not as impressive as a Round1, with both being expensive. Primark's not bad as a clothing option. Willow Grove does have an outstanding food court that was very busy during my visit. You basically couldn't get near Chick-fil-A with the line they had. They also have The Cheesecake Factory in one of the re-developed anchors. If this mall were in another place, like Harrisburg, it would be an outstanding regional mall that would attract shoppers from hours away. Can I tell you that Willow Grove with worth going out of your way for a visit? Not really, not right now at least.

It's...a mall. Many stores that used to be here when I was a kid are no longer, including the…read moredepartment stores. This mall used to be busy, busy, busy, filled with shoppers and people everywhere. Now, there are still some people, but it isn't like it used to be thanks to online shopping. You can still get some good people watching in during peak seasons, though. The food court has some decent eating options.

I was excited to see that this location moved to a bigger place…read more I was disappointed in their shoe section. It's very small and not a good selection of shoes. Actually all the departments were small. The store was junky. The line went fast. I doubt if I go back.

Over all pleasant experience. Found some really cute sneakers despite a limited selection candles…read moreare always wonderful here some nice clothes fragrance is also limited however I found three I really liked. Covid-19 requirements met. Wait time fair our cashier was very sweet she was super helpful. I'd certainly recommend.

I went to buy some patio furniture. It would not fit in the cart and I did not know they had…read moreflatbeds. So as I am dragging the furniture to the front of the store, the man standing in the front said he can get me a flatbed if I wanted. He pointed to where they were and said next time come here and get one. I checked out and went to walk outside with the flatbed of furniture and the same man said "Miss?". I assumed he was going to offer to help me. I turned around and he said " if you plan on taking that flatbed outside, make sure you bring it back." WOW- such great customer service- haha!! I'm pretty sure he was the store manager too. So rude- although the young lady that helped me with prices was very nice.

I'm in the process of decorating my backyard and rooftop and although I am about 70% done, I…read morereceived a couple of recommendations to check this place out. While I have never heard of At Home, I didn't know what to expect. Now I can say it is a homegoods on steroids with tons of options in a huge store! I arrived during their slow hours so it was fairly quiet. The shelves seemed to be fully stocked with tons of things to check out. I was focused on the outdoor area specifically string lights and an umbrella. I was satisfied with the vast options and was able to select what I was looking for. The outdoor rugs were okay, I didn't find what I was exactly looking for in that department but I was still glad there were plenty options. All in all, I now have this place in my back pocket for my home decorating needs!

This dick's sporting goods has been in willow grove for over 10 years, and it is located in a…read moreperipheral strip of the willow grove mall. At one time, Dicks had been pretty great. They sold guns and had a hunting lodge. There were compound, recurve and crossbows. The hunting lodge has now been filled with fishing equipment, kayaks, and safes. It has lost its glory. However, you can still buy a hunting or fishing license here. There is a fair selection of fishing stuff. Most kayaks are pelican brand. There is a golf section which I've never seen anyone in. There are bikes in the back, and exercise equipment which kids play on. There has been an increase in sporting apparel offerings, as well as shoes. Prices are retail. You might not get a bargain on anything unless you have a coupon in the mail, for which you need to hand over some personal information.

Well I went into Dick's and purchased sneakers for $170. This purchase ended up costing me $260…read morebecause of two factors. First, (dummy me) I accepted a credit card offer while checking out, and secondly, because I assumed my purchase was not on the yet to be received card, but the card I presented at the register. I traveled, got sick, and when home I got back Sychrony Bank I saw the purchase was on the Synchrony Bank credit card. Interest was charged from my day of purchase, no bill for the first month was ever received (according to those taking in my mail),and I was also billed twice for late payments on the only bill I received. Is Dick's so hard up for money they need to present customers with such cheezy offers? Suppose so, but they lost me as a customer with this cheezy offer of "future savings" with the Synchrony card. Beware. Be careful.

I have mixed feelings about this store. I will still come here obviously to buy things from time to…read moretime, but that's because it's my neighborhood store and it's for convenience purposes only. I get annoyed by the number of registers that aren't operational. 8 self checkouts and maybe one person working at a register and there's a dozen empty ones. They have a fairly decent selection of hair and beauty products, but not enough of the salon quality. If you're looking for a large selection of salon quality hair products then you may want to shop online. Their home goods section is relatively decent but still not as many options as Walmart or Macys. Every location is different though, so just word of advice to those New around here that this is pretty basic stuff. If you want different shop online or go elsewhere. It almost never fails that the shopping cart escalator gets jammed up every time I come, so that's a deterrent. I've used the drive up option a few times and that's always been good. I would definitely use them for drive up to save yourself time waiting in line and dealing with the craziness inside.

I visited this location for a late evening shopping, it is located inside the shopping strip mall…read moreand also has a Starbucks on-site. The parking is done at multiple levels. From the lower level, you can take an elevator and get to the target store. The store was well maintained and stocked well. Lof of seasonal selections are available. The prices are on moderate to high. The collection is typical of a target location. There are a lot of checkout counters and staff is friendly!!

Willow Grove Shopping Center is a shopping center located on Welsh Road across from the Willow…read moreGrove Mall. It has many great stores including a Homegoods, Marshalls, Famous Footwear, Five Below, Subway, A.C. Moore, and a Barnes and Noble all in the main stripmall and a nice Panera Bread in the other smaller stripmall on the other side of the lot, in addition to many smaller and decent sized businesses. I found it was a bit of a pain to navigate and find my way around for my first visit, but I'm sure it'll be fine the second time around and the stores are awesome!

Fairly good selection very nice cashiers floor security could do a better job as to not reveal what…read morethey are actually doing lol prices are great

I love this store so much my family goes here a lot since they have dressing rooms and they give…read moreyou refunds. It also have a good selection of clothe at affordable price, a bit mad though that they started charging for bags.

On 12/27/25 around 1:30pm my 4 years old son and I were shopping at the Primark in Willow Grove…read moreMall in Willow Grove PA. I picked up a few items from the men clothing section and made my way to the children section on the second floor. I placed all of my selected items my reusable shopping bag that I entered into the store with. As my son and I made our way down the escalator to the first floor I was approached by a man asking me to step to the side so he could speak with me. I stepped to side of the escalator and the man said "we observed you stuffing things in your bag and if you just give me the things I won't arrest you." I was floored by this accusation. I explained to him I am using a reusable shopping bag and I am still shopping. Once done I will pay for my items. He replied "this is what management is saying and we do not use those bags we have the carts or our shopping bags." I replied I was not aware that I could not use my own bag to hold my items and transferred my items to a Primark bag. After this unpleasant encounter I made my way to the register. As I placed my items on the counter I asked the cashier if I could speak with a manager. The cashier asked for the reason of my request and I informed him I had just been accused of stealing. The cashier called for a manager and apologized to me. The cashier inquired as to who accused me of stealing. As I look up I see the guy who accused me of stealing standing at the end of area leading to registers. He quickly ducked out of sight when he noticed me pointing at him. The manager Bryan arrived and I shared with him what happened. He apologized and claimed it was a misunderstanding. I also shared I was visiting from NC. I expressed how this was embarrassing and I never left the store to be accused of stealing. For the man who approached me to assume I was stealing because I was using my own shopping bag was unacceptable and low. There are two sets of register in store however only set of registers was open and this was on the first floor. There is an entrance/exit on the second floor in the children section where I was shopping before being approached on the escalator. Again I never left the store or passed any point of purchase area before being approached. This was not a misunderstanding it was profiling situation. I was threatened with being arrested and embarrassed