I was really on edge walking in this morning to get a tire changed. I've had a lot of bad…read moreexperiences with Discount Tire. But they did a great job today and I just wanted to send a good review because this location deserves it. Friendly staff!

Amazing service, friendly, helpful & great warrenty protection benefits…read more Overall experience of getting a tire replaced under warrenty was excellent. While you should expect a small wait when you're coming in, they really work hard to keep it at a minimum. Plus I don't think I've ever come across a friendlier automotive staff! Highly recommend!

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Best service, nicest people, efficient, fast, reasonable pricing, and honest (most honest mechanic…read moreI have ever been to). What more could you want from a mechanic? Highly recommend.

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.

Amazing service! Quick in and out. I can't say enough good things about the service. Thank you!read more

I went with a low tire. Found a nail patched the hole and was on my way in no time! Thanks for fast…read moreefficient service!!!

Put my new black lug nuts on for free and didn't scratch anything. I didn't ask, they offered…read more Great attitude...

Oil change price does NOT include filter. Compared to Firestone, which does include filter…read more I paid nearly $110 for an oil change with a $20 off coupon. I did get a "free" tire rotation, but the price is not competitive. Staff was pleasant enough, but I won't be back. NOTE: Price quote from Firestone for same oil change and tire rotation is $95. So even with the $20 off coupon, I was overcharged.

I came here for replacement tires but they didn't have the right brand and it took a long time to…read morefind my fleet account in the system. They were patient and friendly though. The facility is clean and near a lot of shops and restaurants. They substituted another brand and I got what I needed.

I love this place! Customer service is great from everyone and they get you in and out. Very honest…read moreand helpful, I trust them with my vehicle needs and will continue to recommend them to others.

I recent moved to Charlotte and took my car to plenty of other mechanics, they all gave me the run…read morearound. So I have to take my car back home to my personal mechanic. I had a problem with my car after a road trip and I was nervous about talking my car back to Florida again for repairs, so on Apple maps I searched auto repairs and Luis garage came up and it had 5 stars and I read the reviews, and I was like let's give it a shot. Customer service was absolutely amazing Luis and the other mechanic they did not let me leave until they figure out the problem with my car they did everything they could and it did not even fix the problem but still they did not give up but I could tell they were on the right track. Car was riding better but still did not fix the problem, Luis was honest he did not even want to take my money from everything he already did, I was like what no not right, I had to give him something so I decided to just get the parts and let them fix the car just cause he was honest and was very reasonable, after the work was done car drive like a brand new car absolutely amazed. All the mechanics I been too he cared to help me figure out the problem. A lot of mechanics just take your money and no resolutions or temp fix. No not Luis he made sure he told me what needs to be done and what needs to be replaced. More mechanics need to learn from him. I glad I'm found him he is my new mechanic. Thanks for the reviews I read on Apple maps, y'all were right!!! Luis is the best mechanic hands down. Thank you I will see y'all soon. Support his business good mechanics are hard to find. Thank you thank you thank you

I have been here a couple of times, the first time was for a tire and got great service and great…read moreprice. The second time was for my 2nd car to get the state inspection. Great service will definitely make this my only place to service my car

I took my vehicle here for a state inspection and won't be back. My vehicle was failed on the…read moresafety inspection on the steering mechanism. The specific cause of the failure was a worn serpentine belt which the tech told me effects the steering mechanism. The NC laws state the following (only the regulation concerning my vehicles case is included): -183.3. Scope of safety inspection and emissions inspection. (a) Safety. - A safety inspection of a motor vehicle consists of an inspection of the following equipment to determine if the vehicle has the equipment required by Part 9 of Article 3 of this Chapter and if the equipment is in a safe operating condition: (4) Steering mechanism, as required by G.S. 20-123.1. If you refer to GS 20-123.1 it reads, "Steering mechanism. The steering mechanism of every self-propelled motor vehicle operated on the highway shall be maintained in good working order, sufficient to enable the operator to control the vehicle's movements and to maneuver it safely. (1957, c. 1038, s. 3.)". I will admit the belt was worn, but not yet unsafe and I feel that it met The requirement of GS 20-123.1 as it was in working order and allowed me to maneuver the vehicle safely. I really feel that I was failed on the belt in hopes that I would get the repair work done there. The out the door price I was quoted to replace the serpentine belt was $226.27 (see price breakdown below) Belt: $78.99 Remove and replace power steering pump: 39.60 A/C interfered add $26.40 A/P interferes add $26.40 Alternator interferes add $26.40 ........ Total parts: 85.24 Labor $118.80 Subtotal $204.04 Shop supplies: $8.32 Tax: $13.91 Total: $226.27 I went to autozone and bought a belt for $33.62 and installed it in around 20 minutes. Nothing had to be removed to replace the belt so I'm not sure why they were going to charge me labor on removing and replacing the power steering pump. After completing the repair and taking it back up there the same afternoon, the vehicle passed inspection. To sum up, I don't feel that they should have failed me and only did so in hopes that I would pay a ridiculous price to get the belt changed there. Also, I am not completely sure that they can fail you for a worn serpentine belt (I will be looking into this further). Just be careful here, it may be worth getting a price quote here and check other shops as well if your vehicle should require any type of repair. I will end this review by saying that everyone I interacted with was very nice and polite.

Terrible customer service. They managed to lose a return customer of 3+ years over a simple…read moreinspection "infraction" which they could've flagged, allowing correction thereby avoiding losing business. Instead they submitted the "infraction" and now lose $$$. Not smart, boys!