Oh yea, the pizza was Terrible, we didn't eat it. The "wings" were full size drum sticks, seriously , the bone in wings were the size of small turkey wings , what a joke! So I called the store talked to the manager "Ethan" he responded after I sent him pics that he and the GM "Matt Ross" said the pizza looked fine, F the both of them! They weren't there trying to eat a half burnt pizza they just paid $50 for! read more

Blackjack Pizza - Burnt and obviously not extra cheese , I forgot the pics of the wings.... Because they weren't wings they were full sized drum sticks, lol - Pizza Near Me - Erie, Colorado

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Consistently good service and pizza. We order pizza roughly once a month and this is our go to place since we know it will always be good. The rewards program is nice as well to get discounts on what we order. read more

The online order is flawless. The food from this store is always delivered quickly and it is as advertised.

They left the cheese off of a cheese pizza. How is this acceptable? I cannot believe they would do something like this and not notice. read more

Blackjack Pizza - Cheeseless pizza - Pizza Near Me - Erie, Colorado

Always a good pizza. Always get the old fashioned pepperoni. I wish their website or app told how many slices come in a pie. But inside the building has a sign so I finally took a picture to remind myself basically. Take out only, no inside seating here. read more

Blackjack Pizza - Amount of slices - Pizza Near Me - Erie, Colorado

Every time I order my pizza is fresh and always delicious! The staff is friendly when I come to pick up my food.

Our experience was very slightly below average. First when we called we were talking with an employee who did not know about a coupon we were talking about on their website (Party With Jack for $24.99) and after taking our order he said the price was in the $30s...we told him about the coupon on the website for 2 medium pizzas (1 specialty and 1 one-topping pizza), salad and ice cream and he said he would not honor it...we asked for a manager who did a pretty good job handling it but said he could only honor it for $27.99 (not what was promoted). Seeing how we had little delivery options we obliged. On the delivery the driver did not have any type of branded topper for Blackjack and I would recommend that for safety and branding purposes. Pizza was good, not amazing. A bit pricey for the size of the pizza. read more

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I placed my order online, first time eating there, checked out said delivery 60 minutes, called to verify that received my order and yes they did he said about 45 minutes & he was knocking on the door in 30 minutes. Pizza was good exactly the way I ordered it and was hot. read more

I'm a native New Yorker. When I went to pick up a pie at Blackjack I met two other native New Yorkers. Is Blackjack pizza the same as New York pizza? No, but it's damn good. And people that know good pizza agree. Those who have grown up on Domino's and Pizza Hut probably won't like it because it doesn't use tomato sauce sweetened with corn syrup, and crust that's basically sawdust. Blackjack is very, very good pizza. read more

So good! I'm vegetarian so I can't attest to their wings or other meaty items, but the pizzas are damn good! I first ordered the giant "Straight" pizza, aka plain cheese, and it was awesome! It tasted like real food and not just cheapy greasy junk you would get from a huge chain like Little Ceasars or Dominos. Friends ordered the boneless wings and left no crumbs, they sure looked tasty! When I ordered delivery, the estimated time was 90 minutes which is kinda a while in my opinion (although it WAS a big order). However, it arrived in like 45 minutes! Delivery driver was nice. read more

It's a shame that customer service has gone by the wayside since the pandemic. It's a shame that this Blackjack Pizza shop no longer can handle the business in our town. This used to be a great local place to order from but the long waits and mishandled orders are too many to count anymore. Also, after you are put on hold for more than 10 minutes, which is often the case, their phone system makes you hang up, however, the staff doesn't believe you so they call you a liar. Hmmmm, guess what, there are other pizza places to eat at. read more

The pizza is good but the place is terribly managed. They are rude to their customers. They don't get the pizzas right half the time. They serve the pizza cold. They do t know what they are doing g which is really too bad because the pizza is good. Maybe another location is better managed. They have messed up our simple pizza half sausage half cheese two times in a row. How hard can it be to put sausage on half. But they can't manage it. read more

The pizza is pretty good. Don't get me started about your wings . I brought a 20 piece wing in a box and they were buffalo . They were delicious. Blackjack has been are number one place since we left dominos. read more

Sean, the assistant manager, rocked. Took the time to explain why the dough on the NY Thin crust was different one day from the next. Kind and calm, even though they were slammed with business that night. He suggested that every time I want to order, I can ask for him, and he offered a way that I could get exactly the way I want it, each time. Then he offered me a credit for next time. Manager... please give Sean points for excellent customer service!! (Excellent enough that I am motivated to write this review.) read more

Like so many others, the food is good but the service is beyond terrible. We waited for our food to show up late and when it arrived, it was only half of our order. SO, they said they'd deliver it later or credit us back. We opted for credit because dinner was already pushed back so far. Anyhow, they show up once we are done eating with the missing half of our order. We tell them we don't want it, we just want the credit. They said the food would just be thrown out, so take it and they will still credit us. Well, no credit ever showed up and we are definitely not going to use them again. Too bad because it could be such a great business if it was run by professionals. read more

I ordered Pizza from here just because they were running free delivery on Uber eats and it was ok-ish! Firstly, I had requested for thin crust but ended up with a regular thick crust. And second, the Pizza was not well cut and the centre part of the pizza was very soggy, which made it difficult to pick a slice off the box. But the Pizza itself tasted ok, although nothing extraordinary. I probably shouldn't have ordered the BBQ sauce as base and stuck to regular Marinara! read more

The square pan pizza is tasty. Delivery is quick. $4 pints of ice cream. I wish they would add ricotta cheese as a topping.

First of all the staff, sooo polite both on the phone for ordering and in person. I asked the young lady on the phone for a pizza with out because of dairy allergies in our family, and she briskly told me to also get the olive oil sauce instead of the marinara as it has Parmesan cheese in it! I'm so glad she told me that small but important detail. Pizza is always fresh and delicious and my husband loves their wings! Thanks Erie BlackJack! read more

Had a pie delivered to the house. The delivery person was very nice, on time - dare I say a little ahead of schedule. The dog gave her the seal of approval. The pizza was good. Not the best I've had but a solid ZA.. there was a familiarity about it that I liked. The crust is good and the sauce is classic, I think that's what was so enjoyable. If you're in Erie and need a quick delivery, try this out read more

Well just how awful can it be????? Well as awful as you can imagine. Ordered three pizzas order arrived and they got two pizzas wrong we went ahead and kept one but requested a replacement pizza the after 45 minutes the replacement pizza arrived and it was wrong again. I called they said they could send another pizza in 45 minutes????? I said forget it, I'll never buy from you ever again?! The Greek salad we ordered was bad and nearly inedible the pizzas were greasy, and with cooked too much or not enough! WHEN YOU COOK FOOD FOR A LIVING WE ALL BELIEVE YOU CAN COOK??????!!!!!AND WE BELIEVE YOU HAVE THE INTELLIGENCE TO TAKE AN ORDER, clearly you can do neither. So why are you in business when you can even do the only two things required to be in business. Close your doors PLEASE so no one else has to endure your incompetence. You can't do this you don't have the skills required to do it. read more

Pizza is typically good. Delivery from this location is not good at all. Last order from the web said pizza should be delivered in 45 minutes. After an hour and a half I decided to call and they said the pizza should be there in 10 minutes. So after nearly an hour and 45 minutes, the young lady delivering our pizza arrived. When we asked if she knew it took an hour and 45 minutes to get the pizza, she was rude and said "well they should have told you it was a two hour wait when you ordered it." When we asked if anything could be done about that... that a discount or would be nice she snarked "that isn't my job, give 'em a call and find out." I went with the location in Erie because they are a mile closer than the one in Firestone. However, with the ridiculous wait time and the rude delivery person, I'll go back to the one in Firestone instead. They are almost always here in 45 minutes and never take longer than an hour, and we've never had rude drivers from there either. It'll be win-win... we'll get our pizza delivered faster with a smile, and the Erie location will get a much needed break because they apparently aren't staffed enough in the delivery department. read more

We love their food, but delivery is consistently over an hour, with no way to track your order or what is going on. It is really hard to plan anything when the online delivery time says 45 minutes and in reality it is over an hour and a half. This has happened more than once. read more

First, the service over the phone was pretty good. Friendly and attentive...the delivery was fast too. Pizza is my son's favorite food and when the weather isn't great..Blackjack is a good option. Now the pizza, is a half step above Little Caesars...it's not bad and it's not great but good enough to satisfy most pizza cravings or at least keep my son happy. I'll order from them because of the right combination of price, speed of delivery, good customer service, and convenience. When you order for delivery, they already add it to the price but lots of times the teen delivering my pizza is drenched from the bad weather, I give a little extra. read more

I'm new to the area and decided to try this place. Glad I did because this pizza is great! I especially love their square pizza. Also, I have always had kind and courteous customer service. Please keep up the good work! read more

Our small town is very lucky to have a great pizza place like blackjack pizza. Consistently great and hot on delivery. Love this place! Our oldest likes the sausage and my husband and I love the pepperoni and the cheese bread is a huge hit with our toddler. read more

We always go with the square pan pizzas and they are a big hit with the family. This is our go to place since we aren't big fans of dominos or papa Johns anymore. They are reasonable priced and we've always had great customer service. Great to support our local businesses during these times too! read more

Delivery guys are always nice and apologetic, but in the 2 years of ordering from this store, have had over 10 orders messed up, items missing, ie sides of ranch. Salads w no dressing, halves of pizzas w no cheese. Not sure what's going on operationally with this store but something's obviously wrong. Looks like our Friday night pizza delivery cravings will have to get re-directed. read more

My family really likes this pizza, they deliver always within the given time frame, often even earlier than the original ETA. The staff has always been courteous and efficient. Food is always hot and fresh, we also love their salads. read more

I work and live in Erie and have always had a great experience with blackjack. There is usually a good take out deal and the delivery is always fast. read more

Very pleased with the customer service I receive at Blackjack in Erie. Friendly faces, great service and above average pizza makes for a great experience. read more

Got some good pizza here tonight, they were very busy, most likely cuz everyone is cooking tomorrow for thanksgiving. So they want some 'ZA for the dinner before. Took a bit to pick it up but that's cool, your busy I get that. Pizza was fresh and hot, my moms salad looked killer (she loved it) and the ranch for the 'ZA was great like always. Friendly staff hooked us up as the do every time. read more

I'm so grateful there's a place like this in our little town. Here you will find the best tasting, most reasonably priced pizza among similar chains advertising quality pies and lower prices. I don't mean to sound cliché, yet this is the simple truth! Simple place, simple food, simple town. Perfect for when you've got that craving and have no desire to pay for more than what you get, nor drive further than you'd like. I'm from the east coast, my wife from Chicago; Together we've found the perfect compromise in Blackjack's pan-style pizza. Highly recommended. read more

Either decide to be carry out only or improve your dining experience. Food is good, people are friendly but the place is just not equipped for in the store dining. read more

Black Jack's pizza has decent customer service. The pizza isn't great, but it's decent. It's close to any person who lives in Erie. Once again, the pizza isn't great but it's close and VERY affordable. This pizza is great for big groups. It's a party pizza! read more

The pizza is mediocre at best. Also, they never have change in their till for any bill larger then a 20. They've lost my business 2 times because of their lack of change. Seems like it's being ran by teenagers who could care less. read more

Poor customer service! I am new to Erie, and I love pizza, so I thought I would give blackjack a try. I went in and ordered a large square (pan) pizza with extra sauce, feta cheese, ham, green peppers, and mushrooms. I liked the price, $9 and some change. When I got the pizza back to my car I took a look and it looked like every thing was good, but when I got back home, upon closer inspection, it was without ham. So I called and got the person who took my order. He remembered me, but denied that I had ordered ham. He carried on, saying that he had no use for the pizza and could not re-sell it, which I knew...obviously. I am not an angry person, nor one to argue with a worker. If I'm not impressed I simply will not return. So I told the guy that it was up to him, that I had the whole pizza left, I had not eaten any of it. I was obviously not one of those people who eats most of what they get and try return if for something free. He kept saying that it wasn't his fault, and I kept saying that it was up to him. He told me that he would make a new one and to bring the other one in. When I got back there I was waiting for a while with the old pizza at the one table there is. When the new one was ready, a female worker came out and dumped it on the table, snatched the old one, and left without saying a word to me. Unfortunately for me, the first pizza clearly had extra sauce while the second one did not. The whole experience was weird and uncomfortable, and I will not be returning. It is sad because the pizza wasn't that bad, I would have been a regular for that price. read more

They have delicious pizza every time I've ordered from them and it's also very quick delivery. They are always my go to for great consistent pizza. Also, the cinnamon sticks were so yummy. read more

I got a white pizza from there today on an off hour between lunch and dinner. It was slow in there but the staff took great care of me. The young woman who took my order and prepared my food was great from start to finish. She had great customer service at the counter and was courteous while taking my order(s). She then told me 10 minutes and was right on with the timing, the pizza was in my hands in 10 mins. In addition, the pizza came out just as the wings were getting boxed up so everything came out pipping hot. The pizza was great, it had the right amount crunch and flavor to it. I'd definitely recommend it for anyone in Lafayette, Erie and Dacono area. Very happy customer! read more

As long as you don't need gluten free, it is a great bargain. I hope that they can figure out a way to offer gluten free pizza that tastes good (not great, we all know better), but at a more reasonable price. Paying double for a pizza that is so-so is hard to do, but I do appreciate that they offer it. read more

I don't know whether the management changed recently, or what... but this place got a lot better recently! Service with a smile, fast delivery, good dependable pizza, and great prices. read more