Frank was great to work with and made the process of getting my Hyundai today smooth and…read morestress-free. He was helpful, patient, and made sure I understood everything throughout the process. I really appreciate his professionalism and would definitely recommend working with him.

Auto lenders has always been my go to place for my vehicles. Once again I was in the market for an…read moreall terrain vehicle. Frank Bartholomew and Lew Burcaw made the whole process seamless and painless. Once again I cannot thank them enough for their time and energy to put me in a safe vehicle and to drive away with a smile of confidence that I get when I leave Auto Lenders.

I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

My family has bought all our cars from Royal Motors for 25 years. (20 something cars!) We always…read moreget a good deal and a great car with no issues. We love the staff.

Very good. I accidentally overpaid and they sent me a check for the difference. Very nice car,…read moresuperb business.

I wish I didn't even have to pick a star. This business doesn't deserve a star. They sell you a…read morelousy car and know exactly how to get away with it.

The advertised prices don't match the actual price of the vehicles they publish. By the time they…read moreget finished adding a bunch of bullshit charges, like LoJack on vehicles that have GPS locators built in at the factory, plus all the other added service fees etc., the price is actually over a THOUSAND DOLLARS MORE!! STAY FAR AWAY FROM THESE THIEVES!

The car I previously said they sold right from under my feet, wasn't sold after all. They pulled it…read moreoff the market, sair it was sold and re posted it with a 2.000,00 price increase. Nice job.

I brought a with cash 30 days ago. The young man who took care of through signing the paperwork…read moreand then had to come to our home to get the rest of the paper sign. I informed him that evening that he was to put both of our on the title, which he did not do and then gave me an excuse that because I paid cash. That's the reason the sent it over before he got a chance to do he should've done it that night when I asked him to. . Then we had a 30 day tag. We started to harass them when we didn't get our title or another tag and they kept saying it was Delaware's fault and every time we called them they either wouldn't answer the phone or gave us the runaround now the tag has expired with a car that we were needing to take on a trip for our vacation when we pay cash for.!! I kept trying to speak to the young lady who takes care of the out-of-state tags. Her name apparently was Joey. She was either away from her phone or at lunch, but there was sent to her so that she could call me back, but she never did. We were also dealing with a young man named Malcolm who informed us he will call us back numerous times about what we should do about our tags running out, which never did happen so when I went to the DMV in Delaware, which my cousin works at, they can't find any of the paperwork from Toyota Runnemede so now I had to get a lawyer involved. They also owe us a spare key. I called the young about that. He also did not call back. Terrible terrible customer service after they receive your money.

Absolutely the worst experience! I called 24 in advance set…read moreup an appointment to see a specific truck was told the had it . Drove over 3 hours the next day to see it. Only to get the run around they couldn't find the truck walked two lots looking. When they located it they said it was in getting brakes and rotors. The truck doesn't even have rotors ! I drove and and saw the truck in the lot not in the shop but in a spot that we already looked for it at . Total liars untrustworthy people. The manager never apologized for wasting 8 hours of my day . DO NOT BUY FROM THIS PLACE!

So I am disabled and thought I could trust theses guys never again they took my money for a car…read morethat doesn't run so now I have no money and no car what am I supposed to do

Be careful with these crooks. They hid the extra portion of the down payment at the bottom of the…read morebuyers order. They are holding my registration and tags hostage until I come up with the extra down payment even though I gave them $2500.