They worked well with my home warranty company and I was pleased with the work they did. They came…read morerecommended by a friend .. they are my new go to plumbers

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.

Birdwell Heating and Cooling is the best! Trusted and…read moredependable always! During this cold cold weather our heat went out! Payton came out and got it going quickly! Great attitude and knowledgeable! Thanks so much!

Tim and Payton came to see me this morning. I was torn up over a situation at my home. I called…read morethem and they immediately came out examined the situation and promptly fixed it and helping me I could never ask for better folks to come to the rescue and they did .thank you so much to Peyton and Tim for the hard work that they showed in the kindness they showed to this old lady lol thank you, Phyllis.. I highly recommend them. thank you, Phyllis.

Great communication, did what they said and extremely punctual. Highly recommend to anyone needing…read moregutters cleaned or roof repairs.

Jamie came out to my property and blew out my gutters and blew off my roof and did a great job, I…read morehave a 2 story house and he was able to access from back of roof and got everything blown out. I highly recommend him, he was prompt and updated me as to when he was coming and what day. SB

After severe storms rolled through my area over the past two months, my roof sustained enough…read moredamage to require a full replacement. I filed a claim with my insurance company, and Jagris, Inc. came highly recommended as a contractor. From the very beginning of the process, they exceeded my expectations. I've only filed two insurance claims in my life, this one and one a few years ago for an AC unit that was damaged by lightning, and navigating the paperwork can be overwhelming. Thankfully, Jagris and, specifically, JT Trousdale, made this experience smooth and worry-free. JT was professional, knowledgeable, and patient. He walked me through the entire insurance process, breaking down the complex jargon in the adjuster's report and helping me understand what to expect at each stage. There was never a moment when I felt unsure or alone in the process. Once the claim was approved, the contract between me and Jagris was clearly written, being simple, transparent, and free of the confusing fine print that is often found in home repair agreements. Next came the selection of shingles and options. I opted for a ridge roof upgrade, and the final result is fantastic. It not only looks great but will also help keep the house cooler. Jagris made the whole planning phase seamless. The day before installation, Jagris placed protective barriers around the house to prevent debris from causing damage and to facilitate easier cleanup. The installation crew arrived promptly at 6:30 AM. They were professional, organized, and experienced. Before starting, they walked the perimeter of the house to move any items that might be in the way, and they even covered the outdoor AC unit to protect it. I let them work, occasionally stepping outside to check in and offer cold drinks. Not that I would have minded, but no one asked to come inside the house. I was amazed by their work ethic and the speed at which they completed the job. By the end of the day, both the main house and the detached garage had brand-new roofs. The cleanup process was just as impressive as the installation itself. While it's nearly impossible to catch every single roofing nail, they did an outstanding job. I found only a few nails in the driveway, which is a testament to their attention to detail. Since then, I've mowed the lawn and done yard work without running into any issues. Jagris, Inc. is a company that delivers on its promises. Their professionalism, efficiency, and genuine care for their customers set them apart. I'll be using Jagris for any future roofing needs, and I recommend them without hesitation. JT, thank you for your dedication and support throughout this process, and Semper Fi, sir. Thank you for your service.

I have a "no soliciting" sign in front of my house. Even so, a representative from your company…read morejust rang my doorbell and claimed he wasn't soliciting because he was offering a free roof inspection done by drone. I don't appreciate you telling your employees that they can ignore my "no soliciting" signs because what they're offering is a "free" promotion. When a business makes me come to the door to listen to a pitch, it's soliciting. I put up my "no soliciting" signs because when I'm having a bad day with my health issues, it's a serious struggle to answer the door. Plus, I never can afford whatever is being pitched anyway. The "no soliciting" sign saves me the physical struggle and saves your business some time. Please tell your employees to respect homes that have posted "no soliciting" signs, even when they're pitching a "free" promotion.

they were prompt, polite and did a good job on roof repairs and so i hired them again to replace…read morefront porch post and they did a good job on that job too. They not the cheapest bid i got but they were available to start immediately and did a good job. Thanks!

This was an all around great experience! We needed some siding work and it was estimated and work…read morecompleted within days. Great prices, great work and I highly reccomend.

Failed to tell us about denied warranty request for a water heater and left us without water and…read morewaiting on them for another 9 days. They had told us a replacement water heater had been ordered when it had not been and ignored our calls for days.

Fantastic service. Highly recommend. We had an old sink and cabinet that had been glued, nailed…read moreand set in place in our bathroom painstakingly replaced. It was a fight for sure, but they took it in stride. They also replaced our old toilet and came back the next day to replace and fix a hose bib. This entailed crawling under the house and even though wasps had built a nest, and yes, the young man was stung, they completed the job. They provided full explanations of everything as they went and even suggested that we buy a water meter key in case we need to shut off the water in the future. They were polite, took time to clean up and haul out stuff and even offered to load it up in our truck or move it around the garage, if needed. They communicated; called before arriving; arrived when they said they would. We will use them again and HIGHLY recommend this company. Very reasonable.

Friendly team at a good price and arrives on time! Did a great job cleaning my system!read more

R&B installed a new unit to our home last summer. We started experiencing some problems as the…read moretemperatures were getting warmer. We requested a service call and Michael immediately found our problem and it was corrected at no charge to us. He also suggested power surges be installed which we decided to do. Michael was very knowledgeable and explained all aspects of the work we needed.

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.