I bumped our outside faucet mowing grass and the pipe broke. Our house was spewing water. I guess…read morethat's what I get for working on Sunday haha. I called and spoke with Beverly. Greg came out next day and fixed us right up. He even secured the faucet better and used a frost-proof one. They are wonderful people, did an awesome job, and have amazing rates!

Great company! After waiting a week with no water for another company to come out, they came out on…read morethe weekend and worked me in for emergency services, got my water back on, later rerouted my water line. Great people, reasonable rates, considerate, kind and will go that extra step to help you out!!

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

Failed to tell us about denied warranty request for a water heater and left us without water and…read morewaiting on them for another 9 days. They had told us a replacement water heater had been ordered when it had not been and ignored our calls for days.

Fantastic service. Highly recommend. We had an old sink and cabinet that had been glued, nailed…read moreand set in place in our bathroom painstakingly replaced. It was a fight for sure, but they took it in stride. They also replaced our old toilet and came back the next day to replace and fix a hose bib. This entailed crawling under the house and even though wasps had built a nest, and yes, the young man was stung, they completed the job. They provided full explanations of everything as they went and even suggested that we buy a water meter key in case we need to shut off the water in the future. They were polite, took time to clean up and haul out stuff and even offered to load it up in our truck or move it around the garage, if needed. They communicated; called before arriving; arrived when they said they would. We will use them again and HIGHLY recommend this company. Very reasonable.

We called for a clogged sink and they came out the same day and got it fixed! Super friendly staff!…read moreHighly recommend!!

They damage over $1000 in my house and duck work under the house had to be replaced, the owner said…read morethe was a disgruntled employee,why he damaged my house

Thank you, Joel for the quick response and for coming out on such short notice. The leaks were…read morefixed efficiently, and the service was excellent. I will definitely use these guys again!

We hadn't finished moving into our new home when we discovered a water leak. We called Pro Plumbing…read moreand they were here the same day. Bradley and Adam were very thorough, professional, and communicated very well. We scheduled to have the repair done and Bradley communicated well with arrival times and any issues he found. They went above and beyond to ease my worries and make sure they had thoroughly explained everything and all my questions were answered. They turned a super stressful situation into a good day and had my leak fixed quickly, and at a great price. This company will be my go to for any issues that I may have in the future!

If you're looking for an honest, reliable, family-owned electrician, I highly recommend Mega…read moreElectric. Dusty, Will, and Corey recently installed a 50-amp circuit, 50-amp inlet, and interlock for my home's battery backup system, and I couldn't be happier with the results. The entire project was completed on time and within the quoted budget, but what really stood out was their attention to detail. They didn't just complete the installation: they took the time to walk me through the operating instructions, made sure all of the required signage and labels were in place, and even organized and cleaned up my electrical panel so everything was easy to understand and use. Their professionalism, quality of work, and pride in what they do really showed throughout the entire job. It's refreshing to work with a local family-owned company that genuinely cares about doing things the right way. We appreciate Dusty, Will, and Corey making the trip out to our home in Huntsville, and we'll definitely be using Mega Electric again for future electrical projects.

They were very responsive and accommodating. I needed the work completed urgently, and they went…read moreabove and beyond by working extra hours to meet my timeline. The project was not an easy one, but they handled it professionally, and I was very pleased with the quality of the final result. Josh was also very helpful and introduced me to an app that allows me to make convenient monthly payments. Overall, I had a very positive experience with their service and the quality of their work.

Can't brag enough on the plumbing job these guys did! Fast to get there got there when they said…read morethey would! price was fair. My only complaint was I dont think pvc was the only pipe getting laid. Think service man Will Lane was throwing that 3/4 pipe to my ole lady! But plumbing works toilet flushes so I guess it's alright!

Jason and his staff are knowledgeable and considerate when performing their services on our HVAC…read moreequipment. I have full faith in all work they perform.

Shelton has always been immediately responsive, courteous, professional, clean and polite. On the…read more4th of July my AC stopped working. I called Shelton at 7:30 am, expecting to leave a voice message. Jason Shelton answered the phone, and came right over! He was here by 8:00. Problem solved and at a very reasonable cost. Most service providers charge double for a service call on a holiday. I have recommended Shelton to my neighbors, and they always have thanked me for the recommendation.