Had a few questions about pricing for a holiday event we will be hosting. Ryan and his team were extremely helpful and very responsive. I will be using them in the future. read more

This company is a complete SCAM. If you want someone to take your money and then never return your calls or emails, then hire these guys. Jose has given awful customer service and completely left me and the venue with no contact the day of the event. No one showed up, no one answered our calls, and there were cars parked in the lot that we paid $500 for. I called and texted 10 times on the day of the event and they sent me straight to voicemail every time. BEWARE. Even the venue across the street has said that they have had this happen multiple times, where they ghosted their clients and took their money. I do not recommend. I would give 0 stars if I could. I'm extremely disappointed. read more

Planning an event overall can be quite strenuous, and therefore finding the perfect valet was very crucial to ease my anxiety and my guests when finding parking. I contacted Black diamond about my expectations and means to hire them after not having much luck with other companies, and what their services would look like. The service was fast to ensure that their quality of the valet services is nothing but professional and suitable for my event. The valet drivers were kind and timely when parking and returning the cars in their same and safe condition. The equipment as a part of their service screamed nothing but their value in professionalism and overall values for their community. 10/10 would use again! read more

Writing this review to offer feedback on my experience with Ryan Hernandez who is a very professional young man representing this firm. It is uncommon nowadays to find such a professional and responsive individual able to answer specific questions and exceed my expectations while providing enormous value to me as a consumer. As a result of my experience with Mr Hernandez, I would definitely recommend this firm to others interested in enjoying and equally professional experience. read more

Absolutely professional and provided excellent service. Very happy with this company and the communication is really great. Paying the balance was easy too as they did mobile payment vs check/cash. Will definitely use them again for future events. Thank you. read more

Black Diamond provided service to my sisters wedding this past weekend and exceeded all expectations. All employees were in professional attire and very attentive to all guests when arriving and leaving. The lead, Chris, was very respectful and kind to myself and my guest s. Will definitely be using black diamond again in future. read more

Waited for 20 mins and attendant never showed up! Called and spoke with a Jose and he said he's on his way. Y have hours if you're gonna show up whenever u want 2? Updated to 4 stars as I appreciate the apology from the owner! read more

My company recently used Black Diamond valet services and they were great, we originally hired another company and they canceled on us last minute. Black Diamond came to the rescue, they had no problem catering to our big event in such a short notice. If you're considering valet service for your event, don't think twice. Hire them! read more

Friendly, fast, and reliable service. Felt secure using Black Diamond Valet Services.

Greatest expert auto detailing & Valet. The service was exmplaray. Joey was Superior in his handling from start to completion. Truly a great experience. I would Highly recommend this detail service for the best handling of a cars paint!!!! read more

Black Diamond provided valet services for our wedding earlier this month. They were responsive, prompt, and professional. All the valets were attentive and reliable, and our guests were very happy. read more

Amazing service extremely professional, they took great care of the car.. It's good to see good well trained valet service

We recently used black diamond valet for one of our company events and we had such an amazing experience. Can't recommend them enough. They were very responsive to all my questions and very professional staff. Thank you read more

We used Black Diamond Valet for a private event at a home in Orange County. They did an excellent job and were very responsive and communicative during the booking and set-up process, and well-prepared and professional during the event, which is very important to us. We would not hesitate to use them again should the need arise. They were great! read more

Great company. Takes great care of clients and staff is extremely professional. Highly recommend.

I recently attended a function out in the Temecula wineries and Black Diamond valet service was the vendor for the event for valet services. The crew was dressed appropriately and professionally. We'll mannered and most of all I felt comfortable handing over my vehicle to the staff and not having to worry while I enjoyed the event. Thank you Jose and black Diamond valet for making my evening a pleasurable experience. read more

Amazing experience with this team. My client had an event at their home and expected a lot of cars and needed a team with a proper valet system and good valet experience. They did an awesome job at directing guests to the right place, as well as parking their cars for them and retrieving them. They stayed in touch with us from the beginning to the end. I highly recommend them and our team will be hiring them for all of our clients. read more

Professional staff and excellent service. As a large venue we had over 400 guests and the valet workers did an amazing job at managing the large crowd as they arrived. Thank you Jose and staff for the amazing service! read more

First time I used the Valet service was at the Tyler mall. And I have to say it was very convenient and worth it. When there's crowds of people and your swirling around the parking lot for 30 min trying to find parking .It's heaven sent . I'll definitely utilize this service again. read more

Went to an awards dinner at the Fox Theatre in Redlands and Black Diamond was the contracted valet service - they damaged my car and after repeated attempts to get my car repaired - Jose, the owner has failed to repair the damage or even return messages. I would not trust this company to provide any type of service if they won't fix their mistakes. Very poor customer service - read more

First time I used the Valet service yesterday at the mall. And I have to say it was very convenient and worth it, especially with a baby. I'll definitely utilize this service again. read more

If I could give them 0 stars I would. We had informed them our event time is at 7 pm and they had promised to set up ahead of time. However they showed up with us at 7 pm and began to set up then. We continuously received calls from our guests asking us where to park. We still ended up getting charged full balance although majority of the guests had to park themselves. Our wedding planner and us kept calling them and there was no response . So unprofessional. I would never recommend them. read more

I used this service for the first time last night at the Galleria at Tyler location. I went to pick up my vehicle at 9pm. No valet to be found. I live in Redondo Beach, and was eager to get on the road home. A post it note on my windshield gave me a number to call. The guy that answered said he was on a break & could be there in 15-20 minutes. Fast forward 30 minutes later, I finally get my key, and the guy said the valet stand sometimes closes when things are slow. Hmm, two different stories??? I don't know what was going on, but I won't be using this service ever again. Ugh. read more

I've been using these guys for years! As a General Manager at a busy restaurant (Sevilla). They are always polite and courteous to all of our guest. Great with high volume. I definitely recommend this company. read more

Black diamond mobile is the best car wash in Riverside. If you want a fresh wax that actually lasts, this is the place to get it. No swirls, like looking in a mirror. Great prices! read more

My mom waited 10 minutes before one of the valets who were busy talking to each other finally noticed her. Then, he approaches her and assumes that since she is brown that she must speak Spanish so he fires rapid Spanish at her. She speaks no spanish, whatsoever. The only good experience we had was when the valet, different from the ones who parked our car, retrieved our car quickly and was polite at the end. read more

We procured the services of Black Diamond Valet for a donor event at the home of a member of the university leadership team for our college and we were not disappointed! Jose and his team were very professional and communicated efficiently with our university purchasing and risk management department to ensure BDV had all of the insurance qualifications needed to host an event as an approved vendor for our campus. Jose's team arrived early, set-up quickly and even helped tear down our event for us. This was worth every penny and we will absolutely consider procuring their services should we require valet in the future. Our guests were delighted with this upscale service that helped to elevate the profile of our event. Thanks so much, Black Diamond Valet. read more

great company - easy to work with - I recommend them to other nonprofits and companies that I work with. They know downtown Riverside very well. And offer fair rates to nonprofits. read more

Black diamond mobile is the best car wash in Riverside. The customer service is excellent there and they treat you great when you go and If you want your car waxed and buffed this is the place to go honestly. My car had so many scratches before I took it to them and once they finished it was spotless clean and had no scratches left on it I was amazed and recommend more people to go. read more

Hired them for a party at our home. When they were 20 mins late I called and was told they were having car trouble and they would call back to let me know status. They NEVER showed up and never called back. No apology -- no explanation. We spent 2 hours of our party outside helping guests find parking. read more