Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our driver was on time and excellent. Highly recommend! read more

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to pay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news. read more

First Class Limousine Service - I'm not lying, this is proof of the time she called to deliver the bad news. When the bus had to be at the pickup location at 6pm - Limos Near Me - Anaheim, California

Found this place on New Year's Day here on yelp, after another limo service canceled. I was able to book and secure my reservation the day before I needed this service. The customer service rep was very personable and professional. The sprinter party bus arrived on time, clean, and stocked. Our driver Ricardo was VERY professional, nice, and helpful while driving 14 TEENAGERS. My daughter was able to enjoy her 15th birthday with her friends. So great greatful I was able to pull this off within 24 hrs and booking. Thanks First Class! I will be recommending and re-booking in the future. read more

Terrible decision, they messed up my daughter birthday schedule. I don't understand how can they have good review

It's the personnel that makes a business. I'd like to recommend the following people when you hire a car or party bus: Yolanda will take care of your reservation needs in a professional manner. You can count on her to get the details right. Greg is polite, respectful, very business like and will keep to himself for the duration of your trip. For those who wish to get some work done, have a private conversation, or just don't want to be bothered by anyone between point A and point B, he's the man you want. He'll see to your needs and get you to your destination safely. George possesses a fun, friendly manner that is perfect for my Disneyland group. I cannot say enough about his personal service. He laughs and jokes with us, and greets us like old friends. George quickly became part of our happy gang. He's a particularly caring person, which is a great help with my intellectually disabled friends. As soon as I announce another vacation, the folks say they can't wait to see George! read more

We rented a 28 passenger party bus for a large group being picked up and shuttled both ways to an event on Sept 7. Our driver was Ana who was very nice and did a fantastic job. I called and spoke to Yolanda after getting prices from many other companies. Best prices and great service too. Our group LOVED riding together in the party bus. Highly recommend and would use again! read more

First Class Limousine Service - Limos Near Me - Anaheim, California

The only place that was able to accommodate us the week before prom. Our driver was really great! He even gave us pose ideas for our kids on prom night. The scheduler was really helpful. Definitely using First Class when our next kid goes to prom. read more

They were very prompt in responding to a quote and any additional questions. Driver was on time and funny. Have a bus full of teenage girls and she knew how much space to give them. The girls had a great time! read more

First Class Limousine Service - Plenty of space! - Limos Near Me - Anaheim, California

Got a party bus for my daughter's quinceañera and her court. The driver (wish I remembered his name) was very professional and polite. He endured they all got to where they needed to be at the right time. Overall, very satisfied with the service! read more

We were looking for a Hummer limousine to take my son and his 19 friends out for his birthday. I spent a lot of time researching different companies using Google and Yelp and received several quotes. First Class was the company we ended up choosing not only because they offered a much better price, but their reviews online were excellent. I take my time to research people that I do business with and even if I have to pay more for better service I will do it. I worked closely with the owner Yolanda via cell phone and she was very responsive and great to work with. They arrived on time and took the kids to Mission Escape Room in Anaheim, followed by dinner at Lazy Dog Restaurant, and capped it off driving by Disneyland to waste some time. Our driver was Francisco and he was excellent. We would highly recommend First Class for anyone looking for a limo or a party bus. The previous company I used was an astonishing $500 more than First Class and the next close was $400 more. Our go-to for big parties or a night out will be First Class moving forward. read more

We've used First Class Limo and spoke with Yolanda twice now and have been very pleased with their service both times! We used their limo service both for the bride's dress shopping extravaganza and for day of the wedding to pick up the bride and bridesmaids and groom and groomsman. The driver that we had was the same driver for both events and was very professional and courteous. She helped everyone in and out of the limo and made sure we were comfortable for the entire experience. What's also worth mentioning is that Yolanda, who helped us book everything, was very reasonable. We actually booked their service one more time prior to the wedding to have us and a bunch of our friends shuttled to a venue however had to cancel their service last minute due to one of us coming down with Covid. Yolanda was extremely understanding and allowed us to use our deposit towards the wedding day which was extremely generous. The service, quality, and pricing you get at First Class Limos is hard to beat. We looked through a lot of different limo services and was happy to have found and settled on First Class Limos. They get a true and honest 5 stars from us. read more

First Class Limousine Service - Ready for wedding dress shopping (she said yes to the dress!) - Limos Near Me - Anaheim, California

Excellent company to work with!! I hired them my daughters wedding and they were great from start to finish!! They were very professional and their limo was gorgeous!!! I highly recommend them! read more

Outstanding and professional from quote to end of the evening! So happy we picked First Class to take 27 high schoolers to Prom. Communication was fantastic. Quote was fast and fair, booking easy, clear emails with expectations and permission slips (I liked that) were sent with link, making it easy for all to print out and bring to the bus. Received two confirmation calls during the week of Prom and the bus arrived exactly on time! The driver was professional and wanted the kids to have fun. The bus was clean and ready to go stocked with soft drinks, water, ice and cups. The lights and sound system were great...kids loved it! Can't wait to use First Class again; actually we are in a couple of weeks for another high school event. We totally trust this company and they will be our go-to for our transportation needs. read more

I used this limo service for my daughter's quinceanera this past Sunday. Excellent service and the driver was friendly, on time and professional. I would recommend this company for your next event. We got the 11 passenger Chrysler limo for 4 hours. read more

I booked for my bachelors party and had the time of my life. All the guys may have enjoyed the ride as much as the actual destinations we were going to. Communication was excellent with the bus driver and worry free. Definitely booking again for my wedding , highly recommended!!! read more

First Class provided incredible service for our transfer from the Norwegian Cruise Line terminal to LAX. Driver Greg was early to pick us up and so nice and helpful since our family had three different departures airlines. The van was immaculate and fun. Overall, great experience and highly recommend! read more

Booked First Class for a Bachelorette Party recently. Super easy to book and less expensive than other quotes I got from services in the area. They offered complimentary water, sodas and champagne, which was great for our party. Our driver, Bea, was so extremely kind and had great communication for when to pick and what time. This made the night run so smoothly. Will definitely use First Class again in the future! read more

We had an amazing time celebrating our friend during her bachelorette party! We had the most amazing and accommodating driver Nelly who went above and beyond to make our experience the best. First Class Limo was safe reliable, and a on outstanding time! read more

First Class Limousine Service - Ready for Kane Brown @ Staples - Limos Near Me - Anaheim, California

I had a great experience with FCL. Starting from booking a day, Yolanda was very easy to work with. There were no fusses or last minute changes they made to our schedule! FCL was very accommodating to my party's needs. We booked a white Passenger Chrysler to go to prom. It was stocked with apple cider, soda, and water. The interior is very nice and comfy. Our only concern was the music not being loud enough when we hooked up our bluetooth, but we managed. With our driver Angie, it was seamless transitioning from the pick up location to our prom venue and back. Our driver was on time and very sweet! For an affordable and great service, I'll definitely be back. read more

First Class Limousine Service - My party in the limo. We all fit well in the Passenger Chrysler Vehicle. - Limos Near Me - Anaheim, California

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First Class Luxury Limousine Service is the Best Limousine Service in California. Why, because on Sunday June 16, 2024 I had the opportunity to be Picked up by one of their Chauffeurs. His name is Jesus. An extraordinary person. First, I was doing my due diligence and shopping for the Best Service, Best Rates, Highest Quality Limousine Service in the area of The San Fernando Valley. I came across several great companies with reviews on Yelp. Then I found the company that I was looking for all the time right in front of me all the time. It was First Class Luxury Limousine Service. A gentleman Norman (Lee) was available to speak with me on the telephone He was a Great person in their dispatch department. I asked Norman if the company had a Stretch Limousines? That's the type of Limousine I was looking for. Norman said Yes he has many types of vehicles I would Love I asked Norman if he would send me some pictures of Different Limousines I could use. He sent me some pictures of the Stretch Limousine that I could get. I received the pictures of the Long Stretch Limousine that I needed. I explained the reservation was for Father's Day Sunday June 16, 2024. That I needed a reservation for myself to pick me up first. Then to drive to pick up my Son and his Mother in a different city. Then we all wanted go "On A Night Out On The Town" The next place was going to be a Restaurant on the Beach in Malibu. Then lastly, after our dinner reservations were up; to drive back to my Son's house and deliver them home safe and sound. Then the last part of my trip was to bring me back to the starting point where I live. Norman was Excellent when it came to quoting me for this evening out on the town. The other limousine companies either said they don't have any Stretch limos Available or their prices were higher than what Norman was offering me. They even said that there was no companies offering any Stretch Limos in Los Angeles and that most other Companies are offering different types of vehicles. But I was determining to find a Stretch Limousine. In summary I went with Norman and the Stretch Limousine that Jesus drove to pick me up and my guests. The cost of the trip was much lower than any other company I found while searching for the Best Service, Best Quality and Best Price in the market. Everything that the company offered me was beyond the expectations I was looking for. We had an excellent time together and received the best service best quality and the Best price I could find. I highly recommend the Services from First Class Luxury Service and their limousine Services. Oh there's more. We received complimentary beverages such as water and even a bottle of Champagne that was what made us Happy Thank You For Your Excellent Service That You Gave Us. We will definitely have to take another Night Out On The Town" again in the near future. read more

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The service was horrid. There's one female working there. I cLled several times to book a limo and was given a low price. When i called back price wasnt honored. One time i was placed on hold for 20 minutes. One time annoyed the woman said I'll call you back and never did. I asked if she needed my number and was told she had it. It was the worst experience ever. read more

Such a great time and service provided by the company and staff. I had a very good experience, with the initial call for just a price quote, to the deposit and reservation. I rented the Chrysler 300M for 2 celebration's back to back on the days. Complimentary drink's Bluetooth Accessible all in all good time. The driver Nelly was amazing wonderful attitude always getting the door, and a wonderful driver. Thank you again I would definitely say this service is well worth the money we spent. We will definitely be requesting there services again in the future. read more

First Class Limousine Service - Our daughter's 6th grade promotion. - Limos Near Me - Anaheim, California

We reserved this Limo for my daughter's prom last year 2023. Beautiful limo. Safe driver and amazing customer service! Just reserved a limo for this year 2024 Prom. Thank you Yolanda! read more

After doing some extensive research I came across First Class Limo Service. Contacting them was quick, easy, professional. The event was for my daughter and her friends Halloween Night! Their selection of vehicles was the reason I chose them. Due to my daughter and her friends being underage of drinking First Class made sure there was no alcohol in the bar and was loaded with non alcoholic drinks. Pricing was pretty fair and reasonable. Day of the event First Class confirmed the time and pick up location. Driver showed up early at our request. Driver was appropriately dressed and professional. In discussions I confirmed the driver had lots of experience driving in the transportation sector. Limousine was long, clean, beautiful and on point. Car was exactly as shown in photos. But I can tell you the pics do not do it justice in person. We chose the black Chrysler 300 with the side door flipping up. Driver gave me his cell phone number. My daughter took off into the wind with her 8 friends. In spite of girl drama that night, the driver got my daughter and her friends home safe and on time. I will use this company going forward for shuttles to the airport and other social events. Mid your looking for a small reliable company that knows this business look no further! read more

We surprised my Grampa for his 90th with a party bus. First Class is truly a first class business. Yolanda went above and beyond to help with everything. She answerd all texts and phone calls quickly, even the after business hour texts. She made sure there were special accommodations for the OGs of the family . Our driver, Johnny, took very good care of all of us. Johnny was very kind and gentle with my aunts and uncles and Grampa , who needed help getting in and out of the bus. It truly was a great experience from beginning to end. I highly recommend First Class read more

Yolanda and her limo company helped make our daughter's 16th a very memorable experience! From the first text I sent to Yolanda, to her confirming the schedule the night before, everything for this surprise evening went great! Our driver, Ricardo, was very professional, and we're sorry if he couldn't hear very well the next day, as I know those teens were blasting music from 5-11pm. Ricardo took us around LA/Hollywood and was so easy to work with. We can't thank you enough! read more

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Very easy to work with. Good communication I would use them again. Booked them during the busy season for prom. I was able to pay the deposit over the phone. I promptly received the emailed receipt, the invoice for the balance, very clear details about the limo rules, and the permission slips for transportation of minors. They use Venmo as well which I used for final payment due at pickup. read more

BEST Limo service ever! I can not express my happiness enough with this limo company. The driver was amazing his name was Suki ask for him if you can! The limo was so so sweet. Best part was the SOuNd system I made a playlist of all the best tunes and plugged in my phone and we jammed out the entire time as loud as we wanted. I had the best time and so did the other 8 ladies! It was off the chain amazing!!!! read more

First Class Limousine Service - Limos Near Me - Anaheim, California

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Thank you First Class Limousine for making my daughter's Prom night special. First Class Limousine was the only company left with a vehicle available. Everyone I spoke to was helpful and polite. The kids had an Awesome driver named Angie who kept me informed of all the events throughout the evening! Thank you Angie and First Class Limousine. My experience was definitely first class read more

First time using First Class limousine and the customer service provided by Yolanda truly went above and beyond. Our driver Sukie also displayed great customer service to make the trip as comfortable as possible for our family. read more

Wow what a great party bus service! I did a lot of research and so lucky we decided to go with them. Yolanda was so accommodating, helpful and honest with the booking and planning for our party bus ride. I'm so glad we got referred to her. Secondly, Angie our driver I couldn't ask for a better driver. I totally felt we were in good hands and she really made our ride an enjoyable memorable experience. She was so kind, helpful and patient. I plan on keeping them for future events and will refer them to all my family and friends. If you can book a ride with them I would lock it up before going anywhere else. read more

I have used First Class Limo Service twice. Once for my husbands funeral and once for my daughters 10th birthday. Both time the drivers were on time and the limo's were amazing. It was very easy to book and communicate with the company. I would for sure use them again. read more

Best limo service!! They had the best rates after calling different companies. Yolanda was super helpful & very professional. She always picks up the phone or will call you right back. Also texts back promptly. I got an email confirmation and calls/texts prior to the event to confirm. Limo arrived on time, we had the best driver, and everything went super smooth. We will definitely use them again in the future. Super reliable, professional & safe. The Limo was perfect inside & out. Thank you for making our event amazing! read more

Our driver Ricardo was great - what a gorgeous first class white LIMO ! Our event was about 30 minutes away but us gals wanted to stay in the limo the whole night ! What a special treat, thank you Yolanda and Ricky (Ricardo...) read more

I used first class limo service twice and on both occasions they did an amazing job. Drivers and customer service are professional and punctual. Prices are very reasonable too. I will definitely use them again in future occasions. read more

First Class Limousine Service - Limos Near Me - Anaheim, California

Where do I start. Our only son and my daughter in law gave me and my wife the most precious gift, our first granddaughter. I wanted to do something special. I got approval and arranged with the Hospital (St. Joseph, Orange) to be able to have my "Baby Mia" picked up and serenade her. I hired a Limo company (Pilot Limousine Service, Riverside) and had everything arrange for 1 Pm arrival at hospital. At 1205 Hours I received a call and was told by Eric, that he could not provide the service (I will be Yelping his business). I called First Class limousine Service and "Yolanda" answered the phone (Not all companies actually answer phones now-days). I told her, "I hope you are my angel today". I related the above. She immediately made some changes and within 45 minutes she sent a driver (Zukky) with a Beautiful White Stretch Limo! You are truly an awesome person! all she asked for was a Pic of the baby.....wow..a company with heart! Little "Mia" took her first classy ride with FIRST CLASS LIMOUSINE SERVICE! you guys ROCK!!!!! read more

First Class Limousine Service - Baby "Mia" - Limos Near Me - Anaheim, California

I am very happy with America's customer service she is great and love her personality. I will recommend your services in the future thank you! read more

I had the driver, America, and she was awesome. She honestly made my night! The ease of booking and the overall experience was great! Can't wait to use you guys again :) read more

Smooth booking process, communication, and execution. Booked a round trip from OC to LA for a dinner for my mom and her friends to celebrate one of their birthdays. I wasn't there personally but it seemed to go well. Would use again. read more

Addendum to 8/19/2022 review. After receiving an apologetic call from one of the owners, I am adding this note to the original review. As they make the promised changes, I feel they have the potential of being a company that exceeds customer expectations. Hoping these changes will lead to great success in the future. read more