I had a tweaked following my truck when I went here to go get breakfast, I told the gentleman at the front desk that I would like a window seat so I could watch my vehicle. Not only did he make sure I got that seat but he also regularly checked on my vehicle through the window for me and made sure i was focused on enjoying my meal while he kept watch so m the tweaked wouldn't steal my tools out of my truck. Literally the best customer service I could've asked for. I would come back to this restaurant just because of him alone read more

Love the service and the 24 hours open, I was served by Antonio at 2 AM and still was great for coming at such an unnatural time. Amazing!

Today we were helped by ino he had great service checked up on us and he brought everything out in a fast manner (refills and napkins as well) we loved our food and presentation of the food was beautiful! Clean table everything seemed easy to get to . It was a nice place to go they asked if where we wanted to be seated (booth or table) and sat us immediately. We were all happy and just a bit cold we used a blanket. Music playing and everything overall quiet you can't hear the kitchen it was a great meal and place to take my family. Even when other were seated very respectful people. read more

Black Bear Diner - Pleasanton - Egg Bacon Avocado Benedict (850 cal) and Mushroom Swiss Burger (900 cal) French Fries (790 cal) - American Near Me - Pleasanton, California

3.5 stars Black Bear Diner used to be known for its gargantuan portion sizes, but shrinkflation has taken its toll. While the menu prices haven't been escalated as much as at other restaurants, the portion sizes seemed noticeably smaller than on my prior visits many years ago. That's not necessarily a bad thing, however, as having reasonable portions prevents food waste. I came in for the diner classics, starting with the Santa Maria Tri-Tip, 10 ounces of marinated tri-tip; the Roasted Turkey, 8 ounces of white meat turkey doused in a salty gravy and served with cranberry sauce; and the Blackened Salmon, a wild Pacific fillet seasoned with Cajun spices. My favorite of these was the tri-tip, cooked to a juicy medium, just as I had requested. The plates were served with salad and a selection of sides, and the broccoli/carrots and homemade biscuits were highlights. I also had the Taco Salad, a mixture of lettuce, tomato, onion, olives, pickled jalapeños, avocado, shredded cheddar and jack cheeses, salsa, and grilled chicken breast, all served in an oversized fried taco shell lined with refried beans. The olives, jalapeños, and salsa gave this salad a flavor punch--a nice south of the border-inspired dish! Overall, the food here was decent though not outstanding, and the diner vibes were quaint and familiar. The service was quick and friendly, and the prices were reasonable--just don't expect the same portion sizes you might have found at Big Bear long ago. read more

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Our waiter was very nice, friendly, and attentive, and I truly appreciated their service. Unfortunately, the food didn't meet my expectations. The fries tasted like they had been refried, and the bacon on my sandwich was so overcooked that it was extremely hard. What really affected our experience, though, was how rushed we felt. Since the restaurant is open 24 hours, I expected to be able to finish our meal comfortably. I completely understand that staff need to clean, but having employees repeatedly walk around our table while cleaning and seeing coworkers nod in our direction, as if signaling someone to bring us the check, made us feel like we were being hurried out. It came across as unwelcoming and a bit rude. Overall, while the service from our waiter was great, the quality of the food and the atmosphere at the end of our visit left a disappointing impression. I don't think I would return. read more

We have been here a few times. Normally the portions are decent. Their steak and eggs breakfast was 'ono. On the other hand when my husband and I both ordered pot roast; it seemed as though they semi split our order. There was hardly any meat which was disappointing. However, their banana cream pie is one of our favorite items. It is so good. I was pleasantly surprised that the caesar salad was good too. Sergio is very friendly and efficient. We like sitting in their booths when we come here. A couple of years ago they sat us on a two top and it was so small. We will definitely be back at Black Bear Diner in Pleasanton. read more

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So after my review was posted I was contacted by Pedro the manager. What a great guy! He profusely apologized, we had a chat. And I was extremely satisfied with his action! A responsive manager means that they're on top of things. And it must have been an off night/morning 2:30am. Thank you Pedro!!! read more

My online order was not ready at the time given. Arrived 25 Minutes after designated time and the order was not ready to pick up, read more

Their food quality has gone down. I was so disappointed. Hubby and I came for dinner and I was looking forward to my meal. It looked great. The meat loaf was good. I was not a fan of the onion strings, so I just pushed them aside. But the mashed potatoes were so watered down. Take a close look. You can clearly see it. It did not taste good. The broccoli was good, but it could have been cooked a bit more. It was not al dente as I'm sure they intended. So disappointed. read more

Black Bear Diner - Pleasanton - Meat loaf with soggy mashed potatoes - American Near Me - Pleasanton, California

This black bear diner location is magnificent. Always being served by the kindest, and most patient people. The food is always cooked to perfection, comes out quick, and we never feel rushed. I've been to the black bear in Oakley and Pleasanton and they are both exceptional quality!! read more

Black Bear Diner - Pleasanton - Hashbrowns & eggs - American Near Me - Pleasanton, California

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Service was very poor. This restaurant (and apathetic waiter) needs to understand that if they offer all-you-can-eat fish & chips, you can't just drop off the first plate and leave for 20 minutes. You need to tell the customer you're going to get another fish order in pronto! Lost my appetite, and lost the deal. BBD lost a customer. read more

I was here for a presentation. Parking was abundant. Service from the door to the end of the visit was kind and courteous. The lodge feeling was very comforting. Food is diner style in that it features breakfast and dinner plates with various cream pies displayed in the front case as you enter. read more

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Came here for Sunday brunch and figured it was a good time to finally try this spot. Parking was super easy since it is part of a larger complex. When we walked in there was a short line to put our name down, but the wait was only about five minutes at 10 am. The restaurant itself has very cozy diner vibes. Once we were seated we got our menus right away. I ordered the chicken sausage egg white scramble with hash browns and gluten free toast which was a small extra charge. The food was fine but definitely felt more like quantity over quality. Nothing bad, just not very memorable. They bring the check to you and you pay up front. The whole experience felt very quick and in and out. Overall it was an okay spot. Convenient and easy but probably not a place I would go out of my way for again. read more

Black Bear Diner - Pleasanton - Chicken sausage scramble - American Near Me - Pleasanton, California

A great place for comfort food. There is such a variety of breakfast/lunch/dinner options. There's something for everyone. Service is great most of the time, but like anywhere else, when they're busy, they're busy. read more

First time at this location. It's easy to get to since it's close to the freeway, and there's lots of parking available. My husband and I came for a late dinner and ordered the Chicken Avocado Club Sandwich and Tri-Tip Dip Sandwich. For our sides we got French Fries and Mac & Cheese. Our food came out pretty quick and we each enjoyed our food. There was a good amount of flavor and filling in each of our sandwiches. Fries were hot and the Mac & Cheese was nice and thick. Service overall was average. Cleanliness could be better. When taken to our table there were food crumbs on both sides of the booth seats. There was no way that you didn't see the food crumbs on the seating, and the employee didn't take us to another table nor did he have the seating wiped down. So instead I took the napkins from our silverware setting and dusted off the food crumbs myself. read more

Black Bear Diner - Pleasanton - Tri-Tip Dip - American Near Me - Pleasanton, California

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The food here is exactly what you imagine, huge plates, home cooked style. Benedict was perfectly cooked and plates are picture worthy. Well worth the money! Server was delightful and attentive, we loved the feel here, very homey and comfortable. Would absolutely come around again read more

Black Bear Diner - Pleasanton - The GRIZZ (1530-1590 cal) White Cheddar Mac & Cheese (420 cal) Bacon Avocado Benedict (850 cal) Fresh-Squeezed Orange Juice - American Near Me - Pleasanton, California

Delicious, welcoming, and friendly. I stopped in for breakfast on Monday morning, and the place was very calm. I was a bit concerned but within 20 minutes, it got busy. I was taken care of by Emilee and she was fantastic. Along with the guy in the kitchen, they had the restaurant flowing at a great pace and no one was forgotten about. I had the one biscuit and gravy and I added two eggs. Delicious! The gravy had a good flavor, the food was hot, and my stomach was satisfied. My only concern, the bacon wasn't crispy enough, it was a bit wimpy. It had a good flavor so that was good. Sadly, no pictures of it, I was to hungry! read more

Food was good breakfast food. Service could be faster or slightly more attentive. Ambiance was casual and same as every Black Bear Diner I have been to. I wished it could be slightly brighter inside. Parking was easy, with 10 spots of so at both sides of the restaurants. Also at the end sharing some parking spots with a local motel. Will come again. read more

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Our server was Abel. Tri tip was perfect, orange juice was refreshing, bears were adorable. Absolutely enjoyed each moment here, thank you for having us! read more

Black Bear Diner - Pleasanton - American Near Me - Pleasanton, California

Been coming to this restaurant for a long time. Food is always consistent - taste, quantity, and quality. You can always expect that if you have been dining at Black Bear Diner before. Staff are friendly and courteous. They are helpful and all of them greet you with a warm friendly smile. You feel good dining at this restaurant. This visit was having breakfast with my wife. We enjoyed it. read more

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Very classic diner with a relaxed ambiance. Lots of classic breakfast options as well as some house specials. I've never been disappointed the several times I have gone here and the service is excellent. Also a good price point! Would definitely recommend read more

A solid 4 star experience at Black Bear Diner. The food is decent and portions are very generous. The service is always good and the atmosphere is nice - definitely one of my reliable go-to spots read more

Black Bear Diner - Pleasanton - Taco Salad (1120-1440 cal) - American Near Me - Pleasanton, California

Great experience! The menu is extremely vast in it variety, and our waiter Ethan was extremely knowledgable! He was easy to talk to and wanted to make a connection with us. Great service from him! Food quality was amazing, could even see a good amount of marbling in the beef. 10/10 would recommend. read more

We stop in here when my BF is craving pancakes. They have a huge menu. I usually get the chicken & waffles which is pretty decent. It's definitely a no frills type of place. It's not too busy during the week so if you're looking for a relatively fast meal, Black Bear Diner might be it. Our meal was just under $40 with tax & tip & no drinks. They also give a veteran discount. read more

We came here for dinner recently, and the results were meh - the hashbrowns tasted like they were leftover from taht mornings service, nothign was cripsy or hot, and we haven't been back since. read more

We got take out from this place and we called it home in for pick up and when we got there 45 minutes later it still wasn't ready Then we got our food and it was cold The turkey was cold the mash potatoes were cold and we had just got it Don't they cook their food so it is hot when picked up? Very disappointing experience Won't eat here again read more

Black bear diner is always fun to go to. Fantastic food, good service, beautiful ambiance and environment, it's that good of a diner to go to. I'm also especially glad they brought back the fried chicken dish that was discontinued during covid. The sandwiches and burgers are amazing, the fries are crispy and delicious and the diner is just a bunch of fun to go to. The main problem is the pricing but that's expected. Otherwise go here for a quick bite or if you can't decide what you're in the mood for and need a variety of everything. Even the desserts are fantastic too. read more

Unfortunately I had a horrible experience today. I usually love Black bear but today there were three servers just staring and standing around as I wait to be sat. A bus jumped out to sit me snd took me to very back of the room. I m my moved to a table I. The main area and waited to get service about 15 min and another 15 min together a cup of coffee. Once was order taken she waited another 10 min to me that what I ordered was not available. Needless to say it ruined the whole experience read more

I have had plenty of Patty Melts in my days but I will not order another one from here. Burger looked store bought, thin and burger only filled the center of the bread. But what I will recommend is the Ruben, had this about a month ago and it was delicious. read more

We came here after our hiking at Little Yosemite in Sonul, California. I came with my wife, my son and his girlfriend. We are celebrating her birthday. We ordered California Omelette, Corned Beef, Bacon Omelette and Sausage Omelette. They are all good and the servings are big so we ended up taking out some. The place is very conducive for dining and the service is very efficient. We gave a 20% tip because we were all satisfied. She always check on us and asking what we need. We are definitely very satisfied with the ambiance, service and the food. We are coming back eventhough its 50 miles from us. read more

Black Bear Diner - Pleasanton - Cup of coffee - American Near Me - Pleasanton, California

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Terrible service here jesus christ. I had abel as my waiter is this dude didn't even want to serve me after sitting down and took 2 groups newly seated first with a big party. Abel then after when trying to leave shoulder bumped me and eyed me down for no reason?! If abel is going through something and struggling mentally please have him talk to someone the way he silently would whisper slurs towards me was not appropriate at all. read more

Me and my friends always come here after work. We are always served by Antonio. Super nice and always make sure we comfortable. Will recommend. read more

Kudos to Black Bear Diner for giving us a great dining experience, wonderful service, great comfort food, a suitable atmosphere, right when we needed it. Our server was attentive, and as always a great time. read more

Black Bear Diner - Pleasanton - My wife's meal. - American Near Me - Pleasanton, California

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We rolled in with a full soccer team and families in tow for brunch. They were super kind and accommodating. The service was fast and friendly with black bear flair. If you need a spot for a large noisy crowd this is it! read more

Love blackbear diner! Absolutely great waffles and eggs, quick and nice staff, rarely a wait to be seated, fun vibe. A great place for breakfast! read more

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The food was outstanding! My kids are picky eaters and they loved their food. I got the chicken Caesar sandwich and thought I would have leftovers but it was so good I didn't leave a crumb. The service was great too; everyone worked together to take care of our table. I'm going to try their breakfast items next time. read more

It was a rainy night and not crowded. We wet before a movie. They have a touch tunes compatible jukebox so you can select songs from the comfort of your seat. I love their thick bacon and they'll make it crispy on request. Waitress was friendly and service was quick. read more

Black Bear Diner - Pleasanton - My friend got the meatloaf. Cute touch with onion rings. Texture wasn't loaf like. - American Near Me - Pleasanton, California

As always the service was quick, the food was delicious and portions generous. Lunch crowd on Sunday was overflowing in spite of which there was no delay in any aspect. read more

I have been to Black Bear diner in the past they had one in Oakland, but I recently visit the one in Pleasanton. The food was spectacular family atmosphere and the prices was good. Service was good too. read more

Black Bear Diner - Pleasanton - Chicken Sausage Scramble - American Near Me - Pleasanton, California

The cooks are lousy. The bacon is half cooked and the egg and county potatoes are cold. The breakfast is not conistant. If you don't complain to the server it is a usually one or the other . Amount of potatoes is inconsistent the eggs are small and when asking for wheat bread they give you brown bread small slices. I have had it . I will go to Danville instead of this Hopyard were they know how to cook! The manager says were out of it , then oh well have some in the freezer. What a line of trap. I am done with this place .​ read more