Great food - very homemade tasting! Great service! I had the smothered meatloaf which was good. To top it off I had the lava cake dessert! Oh my! Full was an understatement! read more

First I wish yelp would do a double star system. One for service and one for for food. That said we arrived today, Saturday and expected it to be busy. We were told it would be 5 minutes it actually only took 2 minutes. The server took our order very quickly, that's were the good service stopped. For a garden burger with kettle chips and a taco salad it took 25 minutes. To make matters worse my sandwich when delivered was missing the chips, she said the take longer, really more than 25 minutes. The food as with all the black bear diners we've been too was excellent. We'll keep going to black bear diners. read more

This was one of the worst first experiences I have ever had. It was so bad that I actually downloaded this app for the first time just to write a review. We came into the diner at 6:15, they told us it was a 15 min wait. We waited until 6:45 when I had to go ask the waitress what the hold up was- they forgot we were waiting. Around 7 we finally sat down and we waited an additional 45 min to get our food. It took over and hour and half to get seated and to get food. Absolutely ridiculous. They need to get better time management involved in this place. I will never come back. read more

Our server was great and so sweet but it took us 15 minutes to be seated and it wasn't busy in the lobby. After that our food came out cold about 30 minutes after we ordered. Right after we packed up our food and went back to work after our lunch. read more

We Love their volcano breakfast! Big enough to split between two people. Fluffy pancakes and good service.

Typically I love coming for super quick service and desired portions.... however this new location in Draper is the worst In the state! Out of chicken for most dishes, and our food took 55 minutes and we were still missing a meal! I would definitely avoid this location. Cooks,servers all round have no clue how to run there service. The manager should be fired. read more

Went for breakfast on Monday morning and there was no wait to be seated. Our server, Nicole was on top of things. We got our coffee and drinks really quick. The portions were huge! I ordered the ScramBowl and i loved the spice of the pickled jalapeños. Hubby had the chicken fried steak and eggs, he really enjoyed the steak and the eggs were cooked just the way he wanted. My son had a hot chocolate with his breakfast and it was overflowing with whipped cream and chocolate, yum! Would definitely stop here again on a weekday morning when the crowds are low! read more

Nicole made my morning! Coffee was hot and she even ran the OJ machine to answer my question when I asked how it worked. Nice to see real people out there working so hard! read more

The food was great. The service was fast and friendly. We got everything that we ordered the exact way we ordered it. We will more than likely have breakfast here again if we are ever back in the area. read more

Today, our family took a break from moving to go find a bite to eat. I know, who moves during Christmas?! To our surprise, we found the Black Bear Diner was open. Not only were they open on Christmas, they were PACKED. However, the Manager, Lee, and his team were doing an incredible job coordinating and getting people seated and served as cordially and efficiently as possible. When our party was seated, I was surprised at the outstanding service. Our server, Bryson, was kind, funny, and personable. I could see he had many tables, yet he both kept up, and brought a delightful energy to every table he served. Then we got our food and it was OUTSTANDING! These guys know how to do food right! Our meals were perfectly cooked (a pleasant surprise with a restaurant this busy). Later, we ended up ordering pie to go, and it was fantastic. (Note to fellow pie lovers: Their crust is exceptional). Not only would I highly recommend this restaurant, I would like to thank the staff for taking the time out of their lives to serve others on Christmas Day. You sure made our Christmas Dinner special. read more

This place had plenty of variety - from American, southern, and Mexican - and used good ingredients. The staff were super friendly. Great value. read more

I have eaten at black Bear before but this is my favorite. The food was delicious. But our server Bridgers was the best waiter I have had the pleasure to be served by. I was a waitress for 7 1/2 years. I have never seen or had a server who not only did an awesome job, but no matter how busy it was (and it was busy) he never lost his smile. You could tell he loved were he worked but also the Job itself. He took 4 grumpy travelers and made their day. read more

Mhhhhhh this place was recommended by friends and family when we're down on a recent visit ... I don't think they like us much sending us to this overrated hole .... the service was mediocre and the food was cold and congealed fat ... perhaps the best thing to do would be close the doors and forget about the food industry altogether.. read more

Honestly I understand Saturday morning is busy . We had a party of nine and they sat several parties of five and six before they sat us. We pointed it out and the hostess was rude, indifferent and not accommodating. She didn't apologize and literally refused to put two tables together. We waited more than double the time we were told . When we told her we were leaving our kids heard her say Thank God. Will NEVER come back read more

Incredible food tasted amazing went there twice in a row for breakfast and lunch and it was yummy both times, also service was excellent the waitress actually saved us money on our order and got us more bang for our buck (more food for less cost) super nice and was great on our drinks and with asking how the food was etc. read more

I love this place. It's an excellent option for good quality yet affordable breakfast or lunch.

Long wait on a Saturday morning. Even longer wait for our food! The food was mediocre, not good but not terrible. I will not be coming back, it's not worth it. read more

We love this diner, comfort food. We want to acknowledge Makayla our waitress on 10-17-17. She was PERFECT. Everything was perfect and delicious. We will return Trish n Al read more

Great food! Our waiter was excellent as well. He was very nice and helpful in suggesting different things. The manager wasn't hidden away in some office, he was a part of the team and came over to see us just out of being courteous. read more

This location just opened the week I was there and I was stunned how friendly, cheerful and professional the staff was. I saw the owners there and EVERYONE worked as a flawless team. It was actually impressive to watch. The food was very good and I would definately go back. read more

We ordered a Ruben sandwich & soup and I had a turkey pesto sandwich with slaw. His Ruben was burnt to the point where you couldn't tell it was a marble rye bread on top, and the bottom so soggy that is almost fell apart. For my sandwich, I had requested no lettuce and to add cucumbers. The sandwich came without lettuce, but also without pesto, cucumbers, or tomatoes. They did bring out a bowl of cucumbers that I could put on the sandwich myself after. This all took a little over 40 minutes. The waitress Dean, was very pushy and rude. She would ask a question and begin to walk away before she herself, had even finished asking it let alone us being able to respond. Over priced for us having to wait for terrible service and terrible food. Will never return. read more

Went here tonight and was extremely annoyed and disappointed. The service here is TERRIBLE. We showed up around 6:30 and there were at least 10 empty tables that just needed to be cleaned. We were the only ones waiting to be seated and it took at least 40-45 min to even be seated!! During that time no one else came in and the tables sat there dirty. It was not at all busy in the back either so I'm not sure what was going on. And our orange juice was warm. I would've given one star but gave it an additional star because the food was great. My husband and I are huge black bear fans and normally go to the one in sandy which is a lot busier and the service is way better. Will not be returning to this location!! read more

Good breakfast. Mediocre dinner & desert, though. They did an excellent huevos rancheros, and even left off the chorizo when I asked, and the country potatoes were unusually good. Returning for fried fish and pie later was overly optimistic. But stick to breakfasts and you're in good hands. read more

Worst Customer Service EVER! Better not come here if you have more than 4 people. We have eaten at several other locations and had wonderful experiences. This locations manager is the worst! We came with a party of 6 with 9 empty tables. We asked for a time quote and were told let me take a look and I'll get you a quote, she looked around and came back, no estimate. She then proceeded to seat 5 other parties that came in after us, with no explanation to is. When we asked if they could put 2 tables together we were told yes we can but ...she never gave us a clear answer why she wasn't doing it. read more

This was our first visit to this location. Food and service was awesome. There wasn't a wait for a table, we got our drinks and our orders taken promptly. Our server's name was Bryson, and he was on it! Very personable, and kept our drinks filled, and asking our food was etc. We'll definitely ask for him in the future, if he's working! read more

Well for starters I've definitely been to better Black Bear DIner's. I recently tried this location and was far from impressed. The wait for a table alone was horrific and not because there was a long line; but because there was not enough staff to seat us. We had to wait over an hour just to sit down, other customers who came got tired of the wait and left. The food was edible however, it wasn't worth the money I paid for it. It was a waste of money and time for me and my family. While this location wasn't at all a pleasant experience, other locations I've been to have been a lot better. If you're going to try the Black Bear Diner try going to one in Nevada, it's much better! read more

Food took forever to come and when it finally came it was not Evan close to what we ordered. Quality was not good. First time at a black bear dinner and did not have a good experience. read more

The service was very good and the food never disappoints. Brought my son who just loved the bacon!

My favorite place to go out to eat while on vacation visiting relatives. I have to visit at least once or twice while on vacation. Thanks for a great meal. read more

Worst service ever!! After being seated and given no water, we sat for 15 minutes waiting for a server. None came and we walked out. On the upside? We went to The Blue Plate Diner instead to try something new and had a fabulous experience! read more

Holy terrible service. We didn't even get to the point where we were seated & ordering. They quoted us 20 minutes for our party of 13 to be seated & the whole restaurant was less than 1/2 full. We said we'd be happy to split up our party between tables (as it was very obvious that would work best & there was an 8 top and 2 four tops next to each other, again they told us to wait. 40 minutes later after watching diners be seated, eat and leave we asked (for the 4th time) if we could just be split up & eat near each other. They said hold on a second and then the host completely disappeared. We left. Sadly, we will not be back. Ever. read more

Absolutely horrid experience. Disgusting food. My daughter ordered a kids mac and cheese and apple slices. The apple looked like it had been cut the day before, and the lukewarm kraft mac and cheese was all stuck together. I ordered soup, which was watery and flavorless. My husband ordered a burger which was a massive slab of flavorless chewy meat. So incredibly disappointed and frankly shocked. read more

Everything about this place is amazing. The menu has a wide selection of different foods, the service is always prompt and they have the best chocolate lava cake. I come here every year for my birthday because the environment is great for family and they're always welcoming to groups of any size. Definitely recommend. read more

The best pancakes, super fast service. Very friendly staff, especially Bridger! The orange juice is a favorite of my 11 year old. So that's what she asks for often. Black Bear Orange Juice. Try it! read more

Sad experience today. We walked in with no obvious customers waiting so I figured it would be a short wait to be seated. My companion went to the restroom while I would get us seated. No one came to greet me or even say welcome until my companion was coming back to the front. When I was approached nothing was said except "how many" and when she started to lead us to the booth, a coworker stopped her and told her no booths Nothing was said to us and already having waited longer than normal to even be greeted, we walked out. Even as we left, nothing was said. No apologies nothing. We won't be going back to this location ever. Sometimes you get one chance to make a good impression This was their second and now they have blown it for us! read more

My friend and I went to Black Bear Diner, as we were looking at our menus we were like lost puppies the a forest. Connie our serve was a ray of sunlight, she helped us know what to get and she made us laugh to get our tummies ready for a hardy brunch. God Bless people like Connie. The world NEEDS more Connie's! read more

Laura at the Draper location is a GEM! By far what's going to make this our go to! Good service is somewhat easy to come by. But excellent service that makes you actually enjoy going somewhere is hard. The food is great. But since having Laura serve us, made our daughter at ease and actually talk to her. She never talks to waitresses. Thank you black bear diner and Laura. We'll see you more often for sure! read more

The place looks very nice the decor is fine. The staff is very nice and fast for how busy it was. I ordered french toast sausage and eggs. The saysage was one if the best sausages I have had in a while. The eggs were not the best. The french toast was just not good. It would have been good if I was eating it cooked but I was really just eating the french taost batter. I would recommend their pancakes if you decide to go. read more

Black Bear Diner down in Draper was such a great lunch experience that I had to log in and leave a review! I had above and beyond service from a really friendly server named Bridger who not only took care of me but I noticed he made every other diner in his section feel like his only customers. I take service seriously and the staff here did not disappoint. Would leave 12/5 stars if I could and a special shoutout to Bridger, you da real MVP! I'm from out of town but may be moving to SLC soon and definitely found my new favorite local brekky spot! read more

Unlike many of the other reviews we did not have a very long wait. Came here at about 10:30am on a Saturday and waited maybe 10-15 minutes for a party of four. The issue wasn't the wait time but instead the quality of service and quality of food. The waitress was new (which she stated about four times) and we were very understanding, but even for being new did not know anything about the menu or what came with what. Once the struggle to order our food was over it came out pretty quickly, we'll most of it did. The waitress forgot the biscuits and gravy and when I stopped her to ask she responded with, "I was wondering whose those were". Once the biscuits and gravy came to the table they were cold. Overall the food was IHOP quality food with much higher prices, I am not impressed and will not be going back anytime in the near future. Also one glass of orange juice cost $4.50, that seems to be the real way they make money during breakfast time, everything else is normal prices. read more