So on any normal occasion I might not have given this place a 4. The food wasn't all that great (don't get anything with the white country gravy, yuck). The potatoes were boring and the meat products average. Though the service was excellent, fast, and friendly. But after hiking to the top of South Sister and back down, I'd have a hard time giving any food establishment a bad review, whether it was a rancid hot dog stand or even a McMenimans. Especially a food establishment that didn't mind catering to a couple of smelly, dusty, yucky hikers. One thing that did actually impress me were their pancakes. Those were surprisingly fluffy and sweet. I really wanted to get a dessert but I stuffed myself silly with buttery pancake goodness. Moral of the story: if you're not smellin so great and you are hungry for ridiculously big portion sizes and want some fast friendly service, this is the place. read more

This place was just okay. Their onion rings were really good, but the rest of our food - not really sure what happened. The kitchen staff sure wasn't on their game the night we went. Our orders were wrong, the waitress was harried, and acted like we were bothering her. After all was done, though she seemed to come around - guess pressure isn't her thing. I will probably go back when I visit, just because it's clean, the food is okay, and it's comfortable. The lunch we had the next day was much better, and the pies are really good! I really recommend the sugar-free peach pie! read more

Awesome vibe, good food. Really nice people, and a great stop for the passing traveler. read more

I had the California Omelet with hash browns and sourdough toast, as I am from the San Francisco Bay Area. It was delicious! :) We will be coming back! Professional service with a smile along with a joyful setting that just makes you feel good all over! Check this little slice of heaven out....you will fall in love with The Black Bear Diner in Bend! Line outside the door today..gee I wonder why? Hee hee ;) read more

Great friendly and attentive service. But only 3 stars because they forgot the beans on the Taco Salad. Ground beef was placed on top of the salad as if they almost forgot that too. Other BB locations layer it so that the avocados, olives, peppers and cheese are on top, making for a nicer presentation. Also, the taco shell bowl was almost too burnt to eat. Disappointing overall. read more

Love this place! Extensive menu! Breakfast, Lunch and Dinner anytime of the day! Greeted right away. Friendly and accommodating! I'm on a special diet so chose their Taco Salad for breakfast . Their portions are huge, so ate less than half. We will be back. Maybe for dinner next time! read more

Standard chain food. Our waitress was kind of rude, and very slow. Oh well, we just needed some breakfast on our way out of town and had grandparents who wanted something simple (if it were me, I would have scouted out a nice local establishment). Not bad, not great. A step up from someplace like Shari's or Denny's. read more

Maybe it's because we just climbed south sister, but we loved our pit stop here. Almost everyone got burgers and loved them. Great huckleberry shakes and diner atmosphere. Banana cream pie was pretty good, but not a fan of the whipped cream on top. read more

Friendly and competent staff....the food leaves something to be desired. I ordered a cheeseburger and sweet potato fries to go. No huge portions for me- in fact, I think the server must have ordered me a kids meal- but charged for regular. 21$ later- I was sad I didn't go to Carl's Jr. read more

I just wanna stay the server that came to the rescue is the only reason I gave two stars. She was a sweetheart and is the only reason that I don't give a worse review. Well, to start off our busser took our drink Oder and was quite frankly rude and unprofessional about the whole thing. We never got waters even after asking for them. After getting our coffees and ojs it took an addition 25 minutes to get our mimosas we ordered even tho we ordered them with the coffees. Our red head server walked past us numerous times without saying a word. She checked out IDs and still took a while to receive our mimosas. Never got the mini bottle that the flute should've came with. It was basically straight OJ with a splash of champagne. After my family questioning what was going on with the whole experience and watching tables next to us getting served before us even though we had been waiting much longer than them for service. We had to ask for forks when our food came out. My nephews pancake was undercooked and had to be sent back. My California benny didn't have bacon- which is a main ingredient to a cali benny When it was sent back to be fixed - It was like they threw bacon on and smothered extra hollandaise sauce to try to make it ok; but my "poached eggs" were over cooked. Still never got our waters. Overall a poor experience. Especially because I've worked both front and back of the house and hate leaving bad reviews but this was definitely the worse dine in experience I've had. The only thing good that came from this experience was our server Toni that tried her best to turn our experience around after the A named red head server pretty much left is hanging in there waiting to be served on but walked by is countless times. read more

Nothing to rave about. Just your basic American style family restaurant with large portions for a decent price.

This was our first visit and we were very pleased! Food was great for everyone in our party of 7. Pot roast had a ton of meat, but wished it had more veggies. When we were walking out someone ordered chicken pot pie...and it looked amazing. Only complaint was the price of soda. $3.50??? read more

I had the vegetarian omelet and it was delicious. However, I purchased a piece of coconut cream pie and I am sorry to say that it was about the worst I have ever had. You ought to go check out Shari's coconut cream and take your cues from them. Again very disappointed. Paid $5.99 for something that was bad. Sorry read more

This is second time this has happened at BBDiner. I ordered a breakfast that included toast. The toast came burned.....black!!! I sent it back and got back white toast...heated just enough to make it hard. This has happened before and is maddening. No other restaurant does this. The service was very slow....took ten minutes to ask what we wanted to drink. read more

Traveling from out of state and chose to eat at the Bend location since it was close to our hotel. One waitress was so loud and obnoxious we couldn't even enjoy our meal!!! Was picking incessantly on our waitress Taylor who provided excellent service to us. When we went to pay our tab the obnoxious hostess/waitress was on the phone with her boss complaining up a storm about Taylor and left us standing at the register. Very unprofessional behavior. We will not be returning and would highly recommend management check into the behavior displayed. read more

Not bad for chained place. Steak was good, salmon was great. And yes. Service was excellent ! read more

We loved it, it was close to our Hotel, so we gave it a try. They had a prime rib, Saturday special. It was perfect. I've payed a lot more prime rib that wasn't as good as this! Lots of options for sides also! read more

Came here for breakast on my birthday. I ordered the Bear Claw French Toast.. came out cold and didn't taste very good.

The lunch is usually pretty decent and good prices help that out. Today, however, we tried breakfast... I must start by saying my kid's chocolate chip pancakes were great. But my Corned Beef Hash w/biscuits and gravy meal was very unplesant. Corned Beef was just very dry and cold shreeded beef, and the hash browns were litterally cooked for a minute to get crispy on the outside, but the 1in layer of potatoes on the inside were quite litterally raw. I mean they were hard to stab with a fork, just like a raw potatoe. My biscuits were old and stale, i know because the gravy didnt seep into them and i could have used them as a hockey puck. My fried eggs came out scrambled, and my wifes side of fries came out as another biscuit and gravy. After fixing the egg/fries situation, my wife found a foot long piece of hair in her meal. That was the tipping point. 2 stars for the kids meal, and also having good food the last visit. Probably going to steer clear of this place from now on... read more

I came here to eat lunch and I must say it was good. My half soup and sandwich combo really hit the spot! The service was on point and their pie selection looked appealing, even though I wasn't in the mood for dessert. The lodge-themed decor was kinda cool, with the stuffed toy bears placed at the bar area and their array of table-side hot sauces labeled after the 3 bears (baby for original pepper, mama for chipotle, and papa for habanero) was also a nice touch. I would recommend this place for anyone, especially families with children. read more

I've eaten at quite a few black bear diners and this location sticks out and not in a good way. First it was a Friday at 6pm and there was maybe 4 tables occupied. There was one server working and one cook and one busser. This should have been a warning sign to me but I didn't pay attention at the time. Honestly I'm a fan of black bear and this location let me down big time. My burger the bottom bun was soggy and mushy and couldn't even be picked up. We also had the gobbler turkey sandwich, It was extremely small and tasted off. read more

The service was good waitress was really nice, the food was brutal. Had a California omelette, the avocado was old the mushrooms were brown the produce in general looked like crap and there was no bacon. My meal cost me $12.95 I only had water to drink, not only was breakfast over price but the quality was extremely poor. read more

Wow! Not only when I arrived could they not give me an estimated wait time but then once we were sat down & got our food they forgot some main ingredients and tried hiding it with other food on the plate. And THEN! I was charged for food that I didn't order and instead of correcting the ticket the waitress handed me a few dollars from her other tables tip and gave it to me to "pocket" because she didn't have time to change the ticket. Not too thrilled. Go to The breakfast club instead. read more

This is one of our favorite places to visit when we are in town! Every experience we've had has been pleasant with our servers being on top of it, and food taking little time to be cooked and tasting delicious. read more

We ordered a meal to go, two burgers. Both were cold, one was undercooked and the other was missing bacon. The online ordering process was easy, just walk up and grab your food once it's ready. read more

Great little diner. Food was superb, little above a small town diner type of food. Just a little pricey in my opinion but it is a touristy type of place so it is what it is. Cute and well done theme. read more

Average at best. Food was pretty good but customer service was lacking. Our server didn't have straws when we asked, got our food with no silverware, never came by to refill drinks and missing part of our order at the end. And then didn't even offer to take some off our bill for the missing food. Just to give it in a togo box. At least they have breakfast all day. Maybe she was new. Food was good though. read more

Black Bear Diner - Diners Near Me - Bend, Oregon

Service in our station was not good but another server realized we had not been helped and asked hostess to take care of us. Food was ok

We had a reasonable meal with good service here. I don't recommend any type of steak, but that's also a good general rule for diners.

Nothing positive to say about this place. There were a group of about 10 of us. Nobody's food was fully cooked! The steak was raw---not rare but raw. My friends' eggs were not done. I mean, the "whites" were still clear. The bacon was raw. The eggs benedict could not even be considered eggs benedict. I mean, the ham was lunchmeat ham! The "hollandaise" sauce was bland and uneventful--tasted packaged. Actually, Knorr's is better! The worst part of it was that it made my friend vomit, and the rest of us had severe stomach aches. Do not eat here! read more

Good-enough but unremarkable food. The service at this particular location in the weekday mornings is terrible. We ate there maybe 6 times over 2 or 3 weeks (it was the only thing open that early close to our hotel), and nearly every time the place was almost empty (2 or 3 tables max) and the waitress took many minutes to do anything-I in fact have had to walk up to where she's BSing with the cook and ask for water on THREE separate occasions. I feel like a jackass tipping her anything more than 10%. read more

My kids and I went for Mother's Day dinner. I had the T-bone steak with mashed potatoes and gravy. My daughter had the french dip sandwich and my other two kids shared the bbq ribs. My steak was tough and the potatoes were swimming in nasty beef gravy. Bleh! The ribs my kids had were really fatty and not a lot of meat on them. My daughter's french dip, she said tasted good, but again the meat was really tough and came out of the sandwich in big chunks. The sodas, salads and fries were decent though. This is probably a better place to go to for breakfast. Will not recommend as a good dinner place to anyone. read more

The food was not as good as it used to be. Our waitress did a fantastic job, but the cooks kept getting the orders wrong and she was constantly apologizing to us as well as those around us. The manager was also refunding many peoples tickets because these issues. Things like only being given 2 eggs instead of 3, cold bacon, overcooked breakfast items, etc. Very disappointed. read more

Heard many things about this place, all good of course, but was extremely devastated at the personal experience I had here with my family. First off, it took a long time for a waitress to attend to us, and when she did, poorly done, she just went and to told us what we wanted and even made facial gestures as if questioning our choices, and to top it off, didn't ask if we wanted any drinks at all. Secondly, when she came and brought us our waters, while i was drinking mine, I couldn't help but notice food crumbs or soaked leftover specs of food inside of my cup of water, truly disgusting! (maybe re-evaluate your dishwasher?) Thirdly, the food took longer than we expected (we did expect it to take a while, but took way longer). and to make matters worse, two of our plates had over 50% of the food overcooked (or burnt). And one of those plates was an omelette, yep it was not an omelette, just steamed vegetables with an egg on top of it. I was excited to see what this restaurant had in store for us but was disappointed with the outcome. Would definitely recommend if the manager or owners were to re-evaluate waitresses and cooks to see how they do their jobs and which areas they could improve! read more

I try really hard not to leave negative reviews because I also have a job where reviews are written and I know how that feels to read negative stuff about where you work. But man, this was by far one of the worst meals I've had. I ordered the thanksgiving dinner: green beans were obviously canned, turkey was DRY and it had NO flavor. My boyfriend ordered the vegetarian omelette and he said it was soggy, mushrooms also tasted like they were from a can and overall not very tasty. When we told the waitress (who was really sweet and I could tell she felt bad) only offered to take $5 off our bill. Our meals were $11-$13/each. While we were in line to pay our bill the couple ahead of us were also talking about their meal being pretty bad: food wasn't cooked all the way and they served it with an ingredient the gentleman was allergic tonight. They also were only offered $5 off the bill. It was unfortunate but our experience was less than average. read more

we are locals and we wont be back. *waited 20 minutes to get water and our order *waited another 45 to get our food, service was the worst iveexperienced in a looooong time. *only the partial order was served- the home fries were raw, the eggs on both orders of benedict were hard, not poached, and the holandaise was a mix and the muffins not toasted. *after 2 of us approached the supivisor, they reluctantly comp'd two of the horrible benedicts, but we left very unsatisfied with a hungry child. cowboy up Black Bear. read more

No vegetarian options and out of garden burgers. Breakfast is better than dinner by far. Took the pineapple upside down pancake off the menu, not worth going in now. read more

First time, and last time. Well, to begin I was there yesterday, Memorial Day, and we were seated within 5 minutes. The restaurant was not packed and there were quite a few open tables when we came in. Finally the hostess came over and said our waitress was running behind and so she took our drink order. She came back pretty promptly with our drinks and our waitress had still not been to our table. About 10 minutes later, the waitress came by and quickly took our order. We sat and visited at our table and finally began to wonder when our food would be coming as it had been quite awhile. Three tables that had order at the same time or after us had all received their food, then proceeded to finish and leave. The waitress never came by to check on us and never even walked by our table so we could ask about our food, or request more water. She finally came by and said somehow the kitchen did not get our ticket and our food was just now being made. Our food finally arrived after we had already been there waiting for an hour, and it was not even our waitress who brought the food to us. No we did not get any water and no one checked on us again. Our ketchup bottle on the table was empty so I finally went up to the counter and asked for a new one and the waitress took the bottle from the guests she was taking their order and handed it to me. Another waitress finally brought us our check. I handed her my credit card and she proceeded to take it to the hostess. The hostess brought it to me five minutes later and I discover she had charged me for another table's food. Took another 15 minutes to get that straightened out, so needless to say I will never be dining there again. read more

Went there this morning for breakfast and it was very good. Timely service and great food. I had the smaller chicken fried steak and eggs. One of the best CFS that I have ever had. Tender and juicy. read more

Worst customer service ever. Waited for 15 minutes after we were seated to have someone take our order. Our waitress was MIA, had to ask for help twice. Finally served after an hour, the place was not busy. read more