The atmosphere was great! No wait, good music and sports on the TVs. A few items on the menu they didn't have. The salmon sauce was a bit sweet but I'll be back to try something else.over the area and definitely recommend trying it! read more

BJ's Restaurant & Brewhouse - Salmon was good. Sauce too sweet. Broccoli over cooked. - Pizza Near Me - Gainesville, Virginia

BLUF: it's what you'd expect from a chain restaurant with a large menu. Good but not great Four of us went for dinner before a concert at Jiffy Lube. We ordered the steak dinner, avocado egg roll appetizer, and wings. The steak came out well done even though we'd asked for medium rare. The vegetables that came with it were overcooked and a bit too mushy. The flavor was okay. The avocado appetizer was a bit bland, but it was also very mushy. It needed something inside it texturally to add some element of chewiness to it. The dipping sauce that came with it did help with the flavor quite a bit. The wings were well cooked, not too crispy and not dried out. They actually must have come right out of the fryer because they were incredibly hot when I got them, and the waiter did warn me about that. I had them with the dry rub which was quite flavorful. The service was okay. I think we waited a bit too long for the appetizer to come out and to have water refilled. The server himself was friendly. I would recommend making a reservation if you're going on a weekend. I was very surprised how crowded it was and there was a line waiting to get a table the entire time we were there. read more

BJ's Restaurant & Brewhouse - Wings with dry rub - Pizza Near Me - Gainesville, Virginia

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Great selection of all types of beers. Pizookies come with 2 huge scoops of ice cream. Come on weekdays - great value deals for dinner read more

BJ's Restaurant & Brewhouse - BJ's Oasis Amber - Pizza Near Me - Gainesville, Virginia

We ate here on a Sunday night for dinner. We called ahead and got our name on the list so once we arrived we were seated right away. When we first arrived the music and TVs were very loud. We asked our server to turn them down and he got the TV muted and the music turned down. Very glad about that. We appreciated that they did that for us. Service was a little slow today but it appeared like they weren't expecting to be that busy on a Sunday night. Our server was nice though. The food was great. We ordered 11inch gourmet five pizza and fried macaroni and cheese balls. The food tasted good. read more

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Got take out shrimp scampi was good and fresh , people inside were kind no issue with pick order at all

This place is disgusting. Ordered: Bone-in Buffalo wings: rubbery and too sweet Bone-in Lemon pepper: rubbery and slimy Boneless root beer glaze: fine Boneless hot: didn't even put the sauce on just plain chicken! Spinach and artichoke dip tasted like cream of mushroom soup with burnt spinach. Texture was awful. Worst restaurant I've eaten at in a long time. Not sure how they stay in business. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - Gainesville, Virginia

When I travel for work and I choose places to eat, I try to avoid chains. BJ's is one of those exceptions. They're usually pretty consistent and the food is pretty decent and I know I can count on them. But at this location, the service was horrendous. I'm not sure if this server was training or just too busy chitchatting with colleagues behind the bar, which is where I sat. I sat for 10 minutes before she came up and took the receipt and empty drink away that was left over from the previous customer and said thank you as she walked away. And then informed her that those were not mine and she seemed shocked. I placed my drink order and a soup and salad order and waited patiently. They all came fairly quickly. But to get a refill on a drink or to get any sort of attention from the server was an effort in vain. I had to ask other bartenders to help out. After she took my plate and drink and didn't ask me if I wanted another drink, I sat and waited for another 15 minutes before I had to flagger down to get my check. Don't waste your time at this restaurant. read more

Never again. Food was.... maybe.... mediocre at best. Definitely not worth the price paid. Service was super slow and the food took soooo long to come out. Our server was helpful when she was available, but she was super busy. Do yourself a favor and eat somewhere else or you will be disappointed. read more

BJ's Restaurant & Brewhouse - Pizza Near Me - Gainesville, Virginia

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BJ's is a consistent, tasty place for the family almost anywhere you travel. The place is always friendly, clean, lots of TVs and good service. We celebrated our grandson's birthday and we ordered burgers, Philly and my BJ's bowl with shrimp. All was good and Collin served us well. We'll keep BJ's in mind as we travel. read more

BJ's Restaurant & Brewhouse - BJ's veggie bowl with shrimp - Pizza Near Me - Gainesville, Virginia

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Oh this place. So overpriced. Ambience is nice. But Alfredo tasted like it came out of a can and cost 20$? Why is that even on the menu? Absolutely awful. Chicken sandwich was good but $17? I'd rather go to chic fila. Beers are fine. Good beer selection. Got to try some new things. Sample platter was good. Wings are good but also way too expensive. read more

The wait here was incredibly long, I don't understand why the staff bothers to give you an estimate or number of parties ahead you when it's not even remotely accurate. We put our names on the waitlist around 6pm and were not seated till WELL after 7pm (we were told there were only 5 ahead of us. Meanwhile there were customers who walked in and took seats not at the booth or bar but what appeared to be regular seating. The food is fine but simply not worth the wait here on nights that are even remotely busy. Furthermore there were people with reservations we witnessed wait 20-30mins past their reservation time based on the complaints we heard, several others waiting were getting understandably frustrated. We've lived in the area for 8 years and have seen the management here just deteriorate over time, it's a shame cause we bring our child here since it's loud enough and family friendly but we will take out business elsewhere. read more

I've been to this restaurant several times as it's right across from the hotel I stay at for business. I usually hit the bar when I'm solo but have sat in the dinning area as well. This is a chain so I'm using my "Chain Restaurant Scale" The staff has always been way beyond exceptional every time I've been here. I mean bend over backwards and super friendly. I ordered sliders and I think it was the cook that brought them to and made sure I had what I needed. I think she was genuinely interested and not just acting. Their house beers a very good with a good selection and they have gobs of the beers. Talk about a well stocked bar! Here's the kicker--prices here are way below the backwater town where I live and this the DC metro area The decor, background music and general background din of conversation is just right for this old curmudgeon. This is a restaurant done right by people who care apparently. Very impressive! read more

No matter what other reviews state, I've been here by myself, I've been with a party of 8 and BJ's has never let me down. Then......then one day they offered nachos. Aww yeah! read more

BJ's Restaurant & Brewhouse - Pizza Near Me - Gainesville, Virginia

The food and service here are absolutely incredible. We came here on a Monday just to have dinner and we couldn't have been more pleased with the service we received. Gina helped us and she was incredible! Talk about attentive, charismatic, and well prepared- she anticipated our needs before we even stated them and made our time here a blast. The food was incredible and the ambiance was lovely but not too loud so if you're looking for a great place for your next dinner you should absolutely check out this place! Highly recommended trying the pizookie trio as you end your meal. :) read more

BJ's Restaurant & Brewhouse - Pizookie Trio - Pizza Near Me - Gainesville, Virginia

I eat at BJs fairly often. First time at this one. It was BAD. I travel for work and eat in restaurants 3 times a week. The steak was unidentifiable. I don't know what it was but it wasn't sirloin. Service was so slow. I won't return and my hotel is next door. read more

BJ's Restaurant & Brewhouse - Steak? - Pizza Near Me - Gainesville, Virginia

Took seats at the bar while waiting for a table to open up. Bella the bartender was fantastic! Service was quick and friendly. Actually the highlight of the evening. Once seated the wheels just fell off. While the waiter had a good personality, he was largely inattentive. When the meals did come out, both were cold. We don't really like sending food back, but it was just way to cold to eat. The second round of entrees were better. One was hot, one was lukewarm. Making matters worse the meals were pretty bland. Don't think either of us really plan on going back. read more

This restaurant has gone down hill. I say this as a former employee. I actually opened this location. Service is terrible. Management doesn't care. Food quality has gone to the gutter. When I opened this place, the training was extensive. There was steps of service required to be taken to ensure a smooth experience. It's obvious they have let that go. The booth we were sat at was filthy. The host had to wipe my seat down bc it had food all over it. Took us 10 minutes to be greeted. The server did not even apologize for the long wait for us to be greeted. We were fully ready to order when he arrived. He was not helpful when we asked questions and seemed annoyed that I asked for a recommendation. It took 6 minutes for me to get my root beer , that was served with no ice. I ordered the salad and pizza combo. The first cesar salad came on a dirty plate. With sticky sauce on the outer edges so I had to request a new salad. The pizza taste like it was microwaved. No crunch to it. It's soft and soggy. Also / when guests order pizza it used to be a step of service to automatically drop parm and pepper to avoid the guest having a hot pizza waiting on topping. I of course had to request these toppings. salad was underwhelming, didn't taste like a cesar and was over dressed. I'm severely under impressed and disappointed Also, I made eye contact multiple times with the manger visibly unhappy shaking my head and he's too busy goofing off with staff. Will not return. read more

I just had to comment here. I was getting ready to go check out this restaurant, but after reading these reviews I'm not in any hurry. I think the most awful thing is that every single response from the restaurant not only comes from a generic business address instead of a person, the restaurant's responses to the various comments and complaints from customers are so canned and formulaic, it's ridiculous! If it were me and I got a response like that, it would make me 10 times more mad and guarantee I would never go to this restaurant. My favorite is where repeatedly they would say "please send us an email and tell us what problems you have had" when the customer just told them exactly what was wrong!! WTH?! Yeah, they really need to get their customer service act together, because at least from what I've read here, it's terrible. read more

I ordered Door Dash from here. I also paid for direct delivery (4.8miles away). I ordered the Sliders with sweet potato fries and a soda. Soda was good. The entire meal was ice cold. One of the sliders was not cooked properly. I got like 5 sweet potato fries, again, ice cold. Who wants cold fries? There were no napkins, straw, or condiments in the bag either. I ordered from here because i usually like BJs. Not this location. read more

BJ's Restaurant & Brewhouse - Sweet potato fries I paid extra for - Pizza Near Me - Gainesville, Virginia

I ordered a Pizookie takeout and it was completely burnt to a crisp. Inedible. Even letting the ice cream melt on top of it didn't soften it up enough to eat. read more

We came in on 1/20 to celebrate my birthday. it was about 16 of us. I already had a bad feeling for the server (he had a man bun & shaved sides) cannot remember his name because I don't even think he gave us one. To start off he seemed annoyed that he had us as a table. He was inattentive to us only checked on us about 3 times during our 3 1/2 hour experience. He was irritated about the check splitting & we were trying to make it easier on him but he disregarded all of that. It took 20mins to bring our drinks, his excuse was "I'm waiting on the bar" - no one order bar drinks only soda and sweat tea and lemonade. We asked if he could bring out the kids items first once we ordered (an hour & half in mind you) because the kids were starving he said that was impossible. he catered to the other tables he had more & he even split their checks (6 of them) without compliant! he made us write on a paper what we ordered so then he could go separate (our check was only split 5 ways). He dropped a glass of lemons to which the glass broke on the floor (it was not cleaned up) that was a concern as there was a lot of children. the manager was seen checking on all other tables and walked right passed ours without even a greeting. I hate to make it about race but it felt like we were discriminated against during this whole encounter as other tables with the opposite skin as ours received outstanding service. I will never dine in again. Which sucks because the food is great! read more

Stopped into today for Lupper (Lunch and Supper, could be Linner but you get it...). We were seated fairly quickly but waited a few minutes before a server came to us, seemed to be some confusion over whose table we were. The food was delivered in a decent timeframe and was hot with decent portion sizes. The deep fish ziti hit the spot. Cheesy and with just the right amount of Italian meats. The garlic bread was tasty too. The blacked salmon was very good, seasoned well and cooked well. The rice and broccoli accompaniment left us with no complaints. We didn't order any appetizers or desserts this trip. The restaurant was not overly busy and appeared clean and orderly. We have no complaints... Go grab a bite!! read more

we had the best service ever today at the Promenade Bjs in Gainesville, VA served by a wonderful, courteous and professional host Kloe. read more

We paid $272 for subpar food and overpriced drinks, and a sarcastic, unprofessional server! The ribeye was paper thin and over cooked, we sent it back, the broccoli cheese soup bread bowl was cold, and the cheese not even melted. The pazookis were hard as a rock and cold, we could barely cut into them. The waitress told my daughter she was loud and shushed her at the start of the meal and the service was extremely slow. I think the server was trying to be funny or something but she came off unprofessional. I will never go back. read more

I looked dumb trying to order a pie-zookie lol. Apparently it's pronounced like pizza but pizookie We wanted a dessert after eating elsewhere, and we wanted to try the pizookie. We decided on ordering a Pizookie Trio; you get an option to get 3 mini pizookies with a scoop of ice cream each. We ended up getting the chocolate chunk, triple chocolate (Ghirardelli), and hot fudge brownie. The cookies themselves were nothing special but they did the job. read more

Been here before. Nice. Thought they had Honor Brewing. Boo. Not anymore. Prime Rib Sliced sammy? Yep. Shannon..., ON IT! GF!! Drinks ready, no waiting! So great. Played along with my stupid jokes. It's a staff test! Passed AAAAA+++!!! Will recommend and tell about it to all! THANKS!!! read more

Service was good, food was what you'd expect - not bad, but nothing to rave about. Music is too loud making having a conversation a vocal strengthening and lip reading exercise. Probably won't go back because of this. I don't want to try to spend time with the family only to battle with the too loud and poor music selection. read more

I like their food. That's pretty much it. Service is ok, ambiance is loud, floor is slippery. But I do like the food and the drinks. Pizooki is worth getting read more

Came here last month before a Sammy Hagar concert in Bristol, VA. While the restaurant was beautiful and very clean, the food was nothing to right home about at all. My wife and I shared a pasta dish and wings. Literally, the food was tasteless. I really wish the management paid attention more to the quality of food they serve. Still gotta give 3 stars because of the great service by the bartenders! Service is definitely a bright spot here. read more

Great Food. Good service. The teamwork and the presentation is amazing. Bj is a must go restaurant. Service is amazing. Managers are visible, touching tables, helping out the servers. The leadership of managers are talking to customers and making sure everything is ok. The servers are knowledgeable and helpful. Food is hot and taste-full. Pizza us serve with plenty of meats and cheese. Overall hot, Good food 4/5 , drinks and priced 5/5. Ambiance 5:5 thank you BJ's. read more

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No ice in the flats root beer. Food was cold and took 45+ minutes to get here. Server was getting annoyed after she walks away fast thinking we finished order. Never brought out the tomatos lettuce after that being the first thing I asked. $13 for a disk size chicken and the pasta portion was as small as the salt bottle on the table... don't get the pizookie lunch meal deal. 8 boneless wings....TRY 7 they already messed up forgetting the order and making it wrong the second time now it came out another 30 minutes later with only 7 wings. This whole bill was definitely worth $2.75. Can I also state this place wasn't even crowded so the service shouldn't have been this bad. pizookies probably going to take another 30 minutes... read more

We walked in on Saturday as a party of 2. The ambiance was fairly casual. We were greeted and seated promptly. We ordered a flat bread, Asian salad, and the prime steak weekend special that comes with a salad, pazookie and 2 sides. We got the caesar salad and for sides we got the veggies and upgraded one of our sides to sweet potatoe fries for an upcharge. Our steak and fries came out cold. The side veggies,Asian salad, and chocolate chip pazookie were good, the rest I'd probably never order again. Service started off good, but our waiter was nowhere in sight the last half of our meal. read more

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Food was great... wait staff were amazing! Restaurant was super clean can't wait to return soon.

My family and I were on the way back from a nearby Regal cinema and wanted some food and drinks. I've never personally have had a good experience at a BJ's Brewhouse, but today was surprisingly pleasant. There was no line whatsoever and our waiter, David, was absolutely amazing. He put a lot of effort into making sure our experience dining here was the best. He made great suggestions on food and drink choices, I ordered the baby back ribs with a wedge salad, and steak fries. The ambiance was also very nice with some colorful music in the background, not too loud, not too quiet. This is hands-down the best experience I've ever had a BJ's, maybe even a restaurant in general. Thank you, David! read more

BJ's Restaurant & Brewhouse - Baby Back Pork Ribs - Half With Fries* - Pizza Near Me - Gainesville, Virginia

I was very highly disappointed in our food. I got a steak that had no flavor and had a huge fat strip through the whole middle of the steak to where I cut around it. There was barely any steak left to eat, so I took very few bites and was done eating my meal. My boyfriend got a burger that also didn't have any flavor. It just tasted like meat with barbecue sauce smeared on it. Our bill was 97 dollars for very disappointing food that we didn't even eat. It was a complete waste of money. The service was good, but we were very, very disappointed in our food and will not be coming back. This place is very overrated read more

Ordered a steak salad. Steak was tough, but that was expected. It did have great flavor though. Salad was large and filling. Good service and nice building. Felt clean. read more

BJ's Restaurant & Brewhouse - Tri-Tip Wedge* - Pizza Near Me - Gainesville, Virginia

Visited after a basketball tournament. Food was ok. Drinks were not good. Desserts were really good. Server was inattentive and forgetful. We still like the chain and will keep going. Maybe just not to this one. read more

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Ugh. We just ordered pick up and were sorely disappointed. I ordered a Sante fe salad and my husband ordered the deep dish ziti. Got home and my salad looked more like a side salad with literally a few pieces of lettuce one small piece of an avocado and no tortilla strips. It was so skimpy it was laughable. The chicken was cold old and dry. As for my husband's ziti it also looked as if it was premade and reheated in the tin it came in. The dish literally said "with parmesan garlic knots" on the cite and on the sticker of his container but there were no garlic knots. This place was the worst. Steer clear. Quality was trash food was trash. So disappointed. read more

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Have recently gone here 3 times. the pizzas are fairly good, but a bit overpriced, and over oiled on the bottom. the Beer is cold, is poured well, but selection of Sours is lacking. I stuck with a middle Lager- Lightswitch, which was fair, but nothing to drive out for. I did really enjoy the Salmon with the Cherry-Chipotle glaze, sweet, fruity and well paired for the fish. My wife was pleasantly pleased with thier take on Jambalaya, i diverse selection of proteins and green pepper, onion and tomato. Not overly seasoned. Both were served hot. The hand-crafted sodas were a hit with the non-beer types at our table with the cream soda taking first over the Root Beer. Service is the story here, the servers are all attentive and interactive, except during the most packed periods, and I have found an early lunch is a great way to get exceptional service. Side note, my wife walks with a cane rather slowly and the hosts have all been patient and never a glance of impatience. sets the stage for a great meal. read more

Ordered curbside and waited patiently for my text message and nothing. Finally after calling 2xs pizza comes out to my car and pizza was cold. Spoke to Howe the manager and he could care less. Pizza came back out with little to NO cheese. Jose comes back over and says "ah just take it" Jose I'll tell you what you can do with your cheeseless pizza! Shut the doors and invest in some Customer Service and Hospitality training. read more