Service from Gustavo was amazing. Very friendly & checked on us multiple times Food was good. Protein bowl with chicken read more

We had lunch at BJ's while there was an event happening and despite the restaurant being extremely busy, the service was absolutely outstanding. Our servers were excellent--professional, polite, attentive, and incredibly efficient. Everything was seamless from start to finish. The food was delicious, as usual, and the entire experience was wonderful. We really appreciate the staff for making such a busy day feel effortless. We will definitely be back! read more

This BJ's is at the Stonewood mall in Downey. This is really the best place to eat when shopping here. They have a really large menu with burgers, chicken dishes, salads, and lots of specialty items. We ordered two things. 1. Bacon-avocado burger combo 5/5 2. California chicken club sandwich. 4/5 Iced teas. I always include drinks in my reviews because I always get iced teas at restaurants and compare them. In this case the iced teas were average. 3/5 The waitress was very nice and attentive and helped us pick out our meals. Service was a tad slower than expected but perhaps its because we were both starving :) You can't really go wrong at BJ's Brewhouse. I love their menu options and they have an amazing chocolate chunk cookie desert. Extremely tasty and filling. Overall 4/5. Still the best eatery at the mall. read more

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Our server Leo is always such a positive vibe and very attentive! We've been coming here for a long time and Leo always takes care of us! I highly recommend you request to sit in his area! read more

Our waiter was great. He did his best, but the kitchen let him down. Most of what I'm going to complain about wasn't his fault. My first complaint was the person who went table to table selling candy for a fund raiser. I saw him go to each table in the restaurant and the staff ignored him. Why they allow him to sell candy when the restaurant sells desserts in direct competition with themselves is beyond me? I don't want to be solicited when I'm eating dinner. The food wasn't great. Sliders were way overcooked and tough like leather. Buffalo chicken was overcooked and tough. Tri tip was absolutely flavorless. The only part that was ok were the mozzarella sticks. The kitchen forgot to send out our soups. We had to keep asking for our food as the item came out sporadically and one person didn't get any food at all until we asked. The restroom was out of paper towels Overall, a very poorly trained, staffed, and managed restaurant. read more

BJ's Restaurant & Brewhouse - Sampler - New American Near Me - Downey, California

More than enough parking was available. Cool vibes. They had sports games on all of the TVs. Was able to sit at a booth in the bar area. Great service from our waitress. She was really nice and attentive at her best with being busy with other tables. The Crispy Calamari was really good. Was the main reason for our visit last night lol. It also came out fast. Ordered it soon as we sat down. Spinach and artichoke dip was good too. I ordered 2 orders of the sliders. Both orders were exceptional. I could've swore the last time I ordered sliders from BJ's it was only 3 burgers lol. These came with 4. Get enough from the 1st round so I had to order another. Forgot to take pics of the sliders tho. read more

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Great service at this location. Gustavo was supper attentive and made for such a smooth a seamless dining experience with my family. Resturant was clean. Food was delicious. And drinks were amazing! read more

Service was great! Kind faces and relaxed vibe! Good place to share some apps with friends and chat the night away.

Been coming to Bjs for a long time one of my favorite restaurants, I'd have to say this Downey location has exceeded all former and new expectations! Great atmosphere, great food and our server Gustavo went all out for us , made sure we were well taken care of and tended to . Definitely coming back just because of his hospitality and overall quality service read more

Stopped by last weekend . Was seated quickly. Our server was Chelsea she was nice, attentive and helped with our requests. The food came out fairly quick and it was delicious. It was nice and fresh inside with music and games on the tv. We had a good time. By the time we left the place was full and people waiting to be seated. read more

BJ's Restaurant & Brewhouse - Sampler - New American Near Me - Downey, California

The food was made perfectly. The staff is very pleasant. Will definitely come back. I used the app and got a great promotion.

BJ's is becoming my new favorite restaurant to dine in. They have a huge selection of food to choose from and I like sitting at the bar and they have a huge beer and mixed drinks selection as well. I like sitting at the bar because the service is way faster than sitting at a table. The bartenders usually take care of you quick so every time my beer is almost done they ask me and fill me up quick. read more

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BJ's Downey is our spot , the atmosphere here is alway on point. The happy hour menu here can't be beat , the sliders are my go to item. Mark and Nicole are very knowledgeable on their menu items and Henry the Restaurant Mgr. is alway there to greet us . read more

Took about 15mins to bring just waters and no alcohol drinks... Short staffed but the servers that were there seemed to just like to hangout by the bar standing around or chit chatting and not taking care of the tables. Definitely not coming back here unless they have plenty servers to take care of the customers. read more

BJ's Restaurant & Brewhouse - New American Near Me - Downey, California

Katelyn, was an AMAZING hostess! Great eye contact, sweet personality, wonderful thoughtfulness, quick, well trained and response time while service. I applaud all her efforts. She definitely needs a raise!! read more

Stopped by for my fiancée's birthday with her parents and loved it per usual. I've been coming to this BJ's location since years and it's always consistent. Servers are great. Parking is great. Food is great. Love of TVs to watch good sports and our specific server this day was kind enough to even offer to take a pic of our table! Only strange thing was why was the scientology channel on tv? lol Can't wait to come back and get more pizookies! read more

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For my birthday party, I DoorDashed two pizookies for my friends with dietary restrictions; one gluten free cookie and strawberry shortcake -- in which both came raw. When calling to address the rawness of our cookies, general customer service like takeout and transfers was smooth but the manager, who I believe who's name was Greg, became a slight issue. In the phone call, he offered to either have it remade but we go pick it up, or we reorder through DoorDash. We choose the former option after getting a DoorDash refund, but upon getting the second order in person, they BOTH ALSO came raw. We went back inside to dispute it after checking, so the manager tried saying that "that's just how gluten free items are" when a.) thats simply not the case & b.) the problem was that BOTH came raw, and the strawberry shortcake one isn't gluten free. The second order was taken back and fixed to be cooked fully. I imagine it was rather busy that this would happen twice and that part I really understand, but I just really wanted to feed my friends their pizookies Overall the manager was helpful, but I just wish there was less passive aggressiveness when he gave us our corrected food for the third time by saying snide remarks about checking the food. read more

BJ's Restaurant & Brewhouse - New American Near Me - Downey, California

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Great food and service was amazing. Waiter was very tentative and treated us well. Definitely would want to come back again. Gustavo was great read more

Excellent Service!!! 15 Minute Wait Time!!! Almost all the time!!! Food was excellent & service was above average! The waiters checked in at least twice times within our visit. We were also greeted by the manager as they made their rounds, very polite & friendly. We had gone to the Cerritos BJs but they had a wait time of over 90 minutes, then I called Downey and they had no wait time. We walked in and were sat down in less than 15 minutes. Restaurant was full but they were on point which made the restaurant run very smooth. read more

BJ's Restaurant & Brewhouse - Delicious California Chicken Club Sandwich - New American Near Me - Downey, California

I love BJ's is because Monday through Friday. They have a deal where I can get a burger with any side as a lettuce wrap or with gluten-free bread. I also get a gluten-free Pazooki with vanilla ice cream for $13. The burger had perfect flavor and wasn't too salty! I always add buffalo wings sauce with ranch, which makes it delicious! The Pazooki is gluten-free, but it does not taste gluten-free! It's the best gluten-free chocolate chip warm cookie I have ever had! If you are sensitive to salt like me they accommodate, and don't add salt to the burger. My waitress Laura was very sweet and patient with me. The ambience is really chill so you could go with a friend or even a date! read more

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Had a very good time at Bjs Oktoberfest Beer dinner. Natalia, Jen, Anthony, Jimmy, and Natalie were great! read more

BJ's Restaurant & Brewhouse - Good food, good beer, and good service! - New American Near Me - Downey, California

I had such an amazing experience with Cinthia Álvarez! Her service was absolutely prestigious from start to finish. She was professional, attentive, welcoming, and truly went above and beyond to make sure I had the best experience possible. Her attention to detail and level of care really stood out. Exceptional customer service all around -- I highly recommend Cinthia and will definitely be coming back! read more

I came in on a Monday evening, and it was the perfect casual way to kick off the week. What really made the experience stand out was my server, Gustavo. He was attentive, polite, and made sure everything came out exactly as ordered without any long delays. read more

I had a very disappointing experience at this restaurant. I sat at the bar and waited over 10 minutes without anyone acknowledging me--not even to take a drink order. During that time, multiple servers were actively running food and taking orders from other guests in the bar area, so it wasn't as though the restaurant had come to a standstill. When I asked to speak with a manager, it seemed the hostess alerted the server first, and only then did the server come over to assist me. By that point, I had already decided to speak with the manager because the lack of service was unacceptable. When the manager came over, instead of addressing my concerns, he tried to explain the situation away by saying the server had been helping a customer on the phone. However, I had been watching the bar area, and she was assisting other guests as well as several other servers continued serving customers around me. I ultimately left without ordering because I didn't feel my concerns were taken seriously. Good customer service starts with acknowledging guests, even if it's just to say someone will be with them shortly. Unfortunately, that didn't happen here, and the manager's response made the experience even more disappointing. read more

Came in and got sat right away I love that so much. Our server was Ashley and was super fast and efficient and made us feel welcomed. Along with their staff delivering and picking up was a very nice touch. Would most definitely be returning! Loved the open space. Food came out so perfect. read more

BJ's Restaurant & Brewhouse - Had to try the s'mores pazookie was so delicious! - New American Near Me - Downey, California

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Written: Definitely recommend checking this place out if you're looking out for a well rounded dining experience. Customer service is great, workers are very nice and always looking where they can be helpful. Food is great and ambiance isn't half bad, just the California air that messes the joint up a bit. Just about everyone cleared their plates, and we had a big group! Number rating: Food: 8/10 Customer service: 9.5/10 Ambiance: 7/10 Overall: 8.5-9/10 read more

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I honestly don't know why this restaurant was chosen for us to eat at. From the moment we walked in, the experience was disappointing. The girl at the front desk had a very rude attitude and acted as if customers were bothering her. Every time someone walked in, she would roll her eyes and seem annoyed to even do her job. Customer service sets the tone for a restaurant, and unfortunately this was not welcoming at all. There was also another lady next to her, possibly a manager, and instead of staying professional they were openly talking badly about situations while customers were around. It just created an uncomfortable environment overall. As for the food, it was just okay. We waited about an hour for our meals, and when the food finally came out, it was cold and had to be taken back. Between the poor service, long wait, and cold food, the experience was not worth it. Unfortunately, I wouldn't come back. read more

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Worst experience ever. After being seated, we waited about 15 minutes before receiving any service. Our appetizer arrived before our drinks--and we had only ordered water. We then waited nearly an hour and a half for one mini pizza, one salad, and a Pizookie. Throughout the entire visit, there was barely any service or communication from the staff. The restaurant was extremely dirty, and the bathrooms were even worse. The manager, an older gentleman with short, curly grayish hair, appeared to be texting at the back podium instead of checking on guests or helping the team. It also looked like interviews were being conducted, with applicants left waiting for a long time. This was honestly one of the worst restaurant experiences I have ever had. I would never return to this location. read more

Pizza sauce couldn't be any blander #fact. They dont take tap-to-pay (contactless payments) so it is pretty safe to say that I won't be back. Note: Service was excellent.. we had Mark D., the soda master, who shared that it takes 3 days to make root beer. read more

BJ's Restaurant & Brewhouse - Pretzel and beer cheese - New American Near Me - Downey, California

Just like most BJ's, they have awesome service. Had my fav Nutty Brewnette and one of my fav Happy Hour appetizers, the chicken Pot Stickers. Consistently delicious. The service was great. I typically have my Happy Hour specials at the bar and the staff is always friendly and enjoy the atmosphere. read more

BJ's Restaurant & Brewhouse - Happy Hour favs, Chicken Pot Stickers & Brunette - New American Near Me - Downey, California

Best service ever !! Mark the bartender is amazing and so nice !!the food was so good and I love there blonde beer !! Able to catch a game and enjoy good food !! read more

Saturday July 11th 2026 stopped by after walking the Stonewood mall. Arrived around 1pm. Plenty of seating and was greeted right away. Got seated and placed our drink order immediately. This spot has Dos XX lager on draft! Amazing. Ordered the jambalaya which was cooked perfectly chicken was not over cooked and dry like most places. Now right before leaving the soccer match was begging so this place got full rather quickly. It's a very good spot for great food and awesome service. Our server Debbie checked up on us frequently as well. Would definitely recommend and will be coming back soon. I'll add restrooms kept tidy and clean. read more

Was on a search for a happy hour menu. Came to the Downey location and I had 100% good service on an afternoon with happy hour. The food is great, the drinks are cold and just a good spot for a quick bite connected to the mall. Happy hour I'll be back! read more

BJ's Restaurant & Brewhouse - New American Near Me - Downey, California

I went here for lunch with my wife. As usual, this place was packed, but we were lucky enough to get a booth in the bar area. The waitress was overwhelmed with tables, but managed to get us our menus and drinks. Before ordering our food, we saw another couple across from us receive theirs, and it looked really good. The woman had ordered the Strawberry Fields Chicken Salad, and the man had ordered the All-American Smash Burger with fries. Both of these items were on their $13 lunch special. The salad had a large amount of chicken and looked amazing. When the waitress asked for our orders, we told her that we would like the exact same thing as they had. Our orders arrived, and for some reason, my salad had half as much chicken as the woman across from us and looked more like a side salad. I asked the waitress why my salad seemed to have much less chicken than the woman's, and she did have an answer. Moments later, the restaurant manager showed up at our table and asked if everything was fine. I addressed the lack of chicken on my salad, and the manager agreed and had the chef cook an extra chicken breast for my salad. I really appreciated the manager recognizing the mishap with my salad and ordering the extra chicken at no charge. Overall, our experience was good. The waitress was very attentive, the food was good, and the manager was very attentive to her customers. I would recommend this restaurant. read more

BJ's Restaurant & Brewhouse - Strawberry Fields Chicken Salad - New American Near Me - Downey, California

Hey locals, anyone else tired of the same wet rags used the clean the tables that leave a nasty smell? Well, me too. Food is good, service is good. But I'm tired of sitting at a table that smell like throw up. Anyone else besides me ?? Please fix hygiene -locals This one specifically smells like throw up. read more

We had a reservation for 9. It was a Friday and super busy, they sat us right away, even though the greeter said to wait for 10 mins since we were early. My father ordered prime rib and it's a shame that the cooks and servers were so busy it probably sat for too long. They brought the steak before the salad. Needless to say my father didn't eat the steak and the server picked upon it and sent the manager over. Who did a great job saying he would make a new one, get him something else or take it off the bill. It was excellent customer service, and although I understand it being busy, isn't that what keeps them in business? Dessert also took another 15 mins even though it was ordered with the food. read more

Leslie was super great and attentive. She really took care of my friends and I. It was a busy Friday night and she was patient with us as we were ordering. my friends and I weren't planning on staying long but Leslie made us stay longer as she kept suggesting other drinks & food items. food was good and drinks were amazing! Thank you Leslie!! (: we'll be back! read more

BJ's Restaurant & Brewhouse - New American Near Me - Downey, California

This was okay for dinner. Couple things that made it not so great. They allowed someone to walk in and go table to table selling candy. Just uncomfortable. They need to fix their michelada recipe, it was missing a lot of flavor. AND as I was packing my food in to go containers the busboy came and snatched my plate and it still had food I was going to pack. Would normally not be a big deal, but I'm 8 months pregnant and I ordered that to take home for later... I swear I cried on my drive home. ‍ read more

The food was yummy. We tried the new pepperoni and ham pizza with hot honey drizzle and it was good. Went for the $5 pizookies and they did not disappoint. The service was bit slow, where we didn't get refills or really checked on during the meal. Ambiance was just busy at that time but was friendly environment. read more

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We came here on a Friday and it had been a while that I had been to BJ's. Went mid day and we were sat promptly. The front desk girls were great and friendly. That's the only reason they got a star. The rest was pretty terrible. We ordered their special steak they have with a salad and a pizookie. The salad was decent. I ordered a medium cooked steak. When I tell you this thing they served me was RAW. I usually get medium rare but because it's a bigger piece I asked for medium. This thing wasn't even blue. It somehow came out before the appetizer and wings. That's how uncooked it was. The waitress was not good. Came by seldomly. The wings came with a rotten piece of celery. The worst part was the restroom. They were filthy. No toilet paper on ANY stall. There were cooks who were in there too and didn't alert management. People were using the toilet seat covers. I really hope this was a one off because this has been the WORST experience I've had at any BJ's. read more