Very rude. I arrive and am told it's $18 for tailoring of my 2 year olds pants. We just shortened the pants. Ok, seems steep, but fine, the job is done. I pull out my phone to pay and am told they don't accept tap pay. I'm 8 months pregnant by the way. I go home and get my card. I return, he swiped the card, and then I see I am charged $20 on the receipt. I ask why it wasn't $18 and am told that it was $2 to charge my debit card. Overall pretty rude delivery here. Won't return. I like the tailor on 7th street. read more

Not the friendliest person but took the two suits & got them back to us on the day requested. They were a few dollars cheaper than the cleaners a few blocks away. The suits look clean & came back on a slightly fancier hanger than the typical wire hangers. We will probably use them again for future dry cleaning needs. read more

I went there last week for the first time. I just needed two( 2) 36" runners sewn together. This was on a Wednesday, the lady told me it would be ready on Saturday, I was surprised, this job is less than 10 minutes plus I basted it with sewing pins already. She asked when I needed it, I said "today, if possible". We went back and forth for a bit but she told me to come back at 1:00pm which was about 3 hours later. I told her "thank you so very much." The cost was only $12 but I sincerely appreciated her helping me out. read more

I don't usually leave reviews but the owner was so stubborn to accept his mistake that i am now left with. I wouldn't want this happening to someone else. We had choose this cleaners due to it being the cheapest and quickest option. we mistakenly trusted the man who works here who said he we do the job we wanted and no issue at all. So it was my surprise when i come back to pick up a new coat with damage. When confronted he shook his head and was trying to talk it down. When we repeatedly stated we were unhappy with his work he stated that if you go somewhere else it would be more expensive and that the damage is on the back and no one's going to see it. Although he had a point, i didn't come to the cleaners to pay for my articles to get damaged. He refused to talk to us and took the cash and was walking around pretending to be busy again as if it wasn't his problem. Not only is my real leather coat knicked and will probably start peeling but he somehow made it change texture. When i gave it to him it was more sturdy, it's almost like he used way too much heat and made it lose it's original feel. Please don't make my mistake, go some place else. His prices are lower for a reason. He's sloppy and doesn't care about his customers. read more

Bixby Knolls Cleaners - Disappointed with the level of unprofessionalism. - Dry Cleaning Near Me - Long Beach, California

Oh my gosh , I love this dry cleaners. Husband and wife team who are so nice, work so hard and are so professional. They get stains out that other dry cleaners couldn't, and had actually "set the stain". My husband loves the way they do his work shirts. They don't scorch the shirt or break buttons. They also do alterations and did a great job. Full service. They even help carry my clothes out to the car when I have a big order to pick up. Very happy with this operation! Highly recommend. read more

My family and I have been coming to this cleaners for over 20 years, long before the current owner took over. They've always been kind. Sometimes we needed a last minute rush and they've always been considerate. I had a good conversation with the owner who just happened to be there when I went in a couple months ago. He knows my Dad, how he's hard of hearing. The owner said takes his time to ensure my Dad hears and understands him. I appreciate that. That's beyond great Customer Service. read more

I have been coming here for years. I bring my suits and shirts to get cleaned. They always come out looking nice and clean. I have never had an issue with service and pricing has always been good. read more

Didn't have the best experience.. went in as a new customer with 4 men's dress shirts. Asked if they could launder and press them in 2 days. I explained that I was a new customer. The older lady said it would take 3 days then she walked away started saying something to the older man in another language and I heard her say, he's new customer, then he shakes his head and comes to tell me, no 3 days. So I said I'll just take my business elsewhere. Went down the street to Softone Cleaners and the lady said she'd do it in 48 hours and gave me 10% discount for being new customer. Bixby Knolls Cleaners, take note on how to gain a new customer and treat all customers with the same time turnaround whether they are new or been coming to you for years. read more

I used to take my clothes and uniforms but went there today to have clothes cleaned , was initially ok but service turned rude and I chose to take my cleaning elsewhere, way too many dry cleaners in bixby and area to put up with that. read more

I will spare the details, but we attempted to use BKC for alterations to our son's suit for his wedding and our daughter's bridesmaid's dress. They promised completion the following week. They did not honor their word and I had to demand they return the items with literally 2 business days left before the wedding. Be forewarned they do not do in house alterations, are dishonest, not pleasant and gracious to their customers. read more

I brought items in to have 1 button sewn on, 1 per short, 4 in total. I was charged $6 first time, same shorts she had sewn button on before and they now were being fixed by her again. I go in to pick up shorts and am being priced gouged at $32 for same exact order. Use caution and get that price in writing before leaving your stuff there. I would never go back to this place again nor do I recommend them. Sorry Bixby knolls your business's do shady stuff too. read more

Folks the reviews are true: Bixby Knolls is the BEST cleaners! They saved my skin by taking my cleaning late and having it ready early. What really stuck with me is how my clothes came back in better condition than at my regular cleaners! (Stain gone, collars cleaner, and no "scent".) And no surcharge. I was blown away! The least I could do is report to the world: Bixby Knolls Cleaner is the best! read more

Bixby Knolls Cleaners - Dry Cleaning Near Me - Long Beach, California

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I only just started using this cleaners 4 or 5 months ago (I had been using Sang Q Cleaners on Orange and Carson across from the 99 cent store). I thought I would switch because they are closer to home ( a quick walk. They have been a decent cleaner but today I picked up a Red and white dress that was now a red and pink dress! The owner refused to acknowledge he had made a mistake and tried to say it was that way when I dropped it off. Decades ago when I went to Fosberg on Wardlow they lost a scarf and reimbursed me and another time they shredded the lining on my coat and immediately offered to replace it. I switched to Sang Q Cleaners when Fosberg changed owners. Sang Q Cleaners did lose one of my husbands shirts and gave him $50.00 credit in dry cleaning. Bixby Cleaners refused to even acknowledge their mistake! I refused to pay and I will not return. My advise to you is steer clear, they are without integrity. I would give them a negative star if it was an option. read more

I have been using these guys for almost 3 yrs. now & they have been nothing but kind to me & always took care of all my needs and when they said they would finish by this day and time they were always finish. For me they been honest & took care of everything I needed them to take care of so far, thats why its hard for me to believe sum of the stuff I been reading. Thats why I felt like i should put down my experiences with this company. Great Job & see you on Friday read more

Don't come here! They will ruin your clothes and expect you to still pay! It's a couple that works together and it's their word against yours. Horrible customer service and the owner is very condescending. Unless you want your clothes ruined and alterations made for a 5 year old, don't bring your clothes here. There are plenty of other cleaners/alterations locations in the area that are far better than this one! read more

Glad to see you back open. Dont wsnt to send my clothes anywhere else. Cant wait until hours Increase

BEST dry cleaners in Long Beach/Bixby Knolls area. Family owned by married older couple. NEVER had any problems with clothes smelling, delayed service, etc. Always a positive experience here. I go through a lot of dry cleaning because of dress clothes, so I'm in here 1-2 times a week. And, the prices are dirt cheap. Can't ask for more, right?? Oh wait, I hope they would get delivery/pick-up service to my doorstep. I would pay extra for that. read more

My suit was dropped off Thursday morning (12/18) per the person I spoke to on the phone. I called to confirm that they could clean n press my suit, which I needed to wear the next day (12/19) to my mothers memorial service. I made arrangements to have the suit delivered per their instructions. When I arrived home the suit had been pressed but not clean. When I called to inquire the owner argued back at me and then hung up the phone. We had dropped off other items to be cleaned, so I stopped in this morning (12/19) to retrieve my remaining items. When I arrived I was told I could not have them back because they were in the machine, when the situation escalated to ME CALLING THE POLICE the owner suddenly found all my clothing in the laundry bin under the front counter. Shameful n ridiculous. I give them a - 20 stars if I could. Bixby knolls cleaners is an epic fail. read more

Bixby Knolls Cleaners - Worst, worst business in Long Beach - Dry Cleaning Near Me - Long Beach, California

At first I was skeptical about trying this place because of how cheap the prices were. Thinking to myself "No way can a place charge a cheap price for great service." I WAS WRONG. Not only did the elderly couple do an amazing job, they were very accommodating with my specific instructions. I needed to hem my work pants as well as alter a few other delicate pieces and she did an outstanding job. I was very pleased with their work and do plan on returning when needed. read more

Hours say they are open before 8 but they aren't, pretty ridiculous that a laundry place is closed before 8

I went to this cleaners based on everyone's reviews. I did not get the same service as everyone else. My suit was pressed and cleaned but my sweater had some issues. The sweater has some flowers made out of the same sweater material. I've taken this sweater several times to other cleaners and without any conversation they have been able to return the sweater with pressed flowers. This cleaners did not press the flowers so I mentioned it and he says "No, can't do." and waved his hand up while walking away. Since I just paid, there wasn't much I could do. He walked to the back and I didn't see him to even have a conversation about it. Additionally, the price was about $4 more than I have typically paid. read more

I recently found this cleaners and I am extra happy. My clothes come back spotless and nicely pressed. The staff here is really accommodating and professional. The lady that does the alternations is on another level. She was able to alter my dress to perfection. read more

Friendly service, consistent results, fair prices and a FABULOUS tailor on-site. I could not be happier with this place. I would recommend it to anyone. read more

I've been going to this cleaners for a couple years now and I am always happy with their services. I think they have good prices, I can get my clothes back within a reasonable time, and the family that owns it is very nice! read more

They charge me double in order the have clothes the same day. There prices are high for alterations as well. The only reason i let them dry clean and alter my clothes i was in a hurry. I would not be coming here again. I think they sensed my urgency and charged me double read more

After reading positive reviews, I decided to go in and get three of my work pants/trousers hem altered. The guy was friendly enough and listened to my needs. We were able to find a length despite me not bringing in the proper shoes (D'Oh!). He charged $8.00 for one of my pants however he charged $12.00 for the other two because they had an inner lining. I thought this was fine since he basically had to alter the hem of two parts per pant. He was also very accommodating with pick up time. I got them back and they fit great! I'll go back there and see if he take in one of my shirts too. read more

DO NOT GO TO THIS PLACE!!!!! Omg they burnt and ruined a dress trying to take a stain out & when I picked it up they didn't even bother to tell me that the item was damaged, I just happened to lift up the bag to look at it and that's when I realized that it was ruined!! While I am discussing with the owner if he has a policy for items that they ruin, his wife is charging my card & I realize that they even charged me for it!!!!! I couldn't believe it. First how do you not make my aware that my dress is ruined? I was just supposed to go home and notice it then?? AND you're going to charge me for it??? He tried to come up with a hundred excuses which I couldn't rvfn understand because he was making no sense!!! He didn't pay me for my ruined item!! I come to this place at least once a week of not more because I have to dry clean many uniforms. Never ever going back here again & I will tell everyone I know about my experience read more

Bixby Knolls Cleaners - Dry Cleaning Near Me - Long Beach, California

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I love this place. I wrote a review for this place but I don't know why it didn't show so I writing it again because the services here are superb and fast. The workers there truly care about their customer satisfaction and I was never disappointed by the quality of their services. I have been going here for 2 years now and I don't think I am going anywhere else. Lastly, the alteration service is fantastic. read more

kevin owns this place and his service is second to none. there are some limits as to what he can do time wise, but as far as a community shop goes, i will never take my clothes elsewhere. read more

Been going here for years and am satisfied every single time. Never had any problems with my clothes. It is a family owned business. Most of the time I see the Asian couple and sometimes their children come and help. Best service around, hands down!! read more

Great services. They were able to get all the stains out. I used to go to another cheaper dry cleaner near my church but some of my dress shirts would still have stains and spots left. They also have a fantastic tailor on site. read more

This is a wonderful cleaners...friendly and professional. I have been going here for years, not one issue. Clothes ready to go and perfect! Shop Local# read more

This place is super!!! Great prices and fantastic services. I would have to agree that the tailor is amazing. She can fix anything and is fast as well. Highly recommended. read more