1. Mr Shoewash

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Lakewood, CA

Mr Shoewash

4.6 (220 reviews)
Closed • Closed

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Response time

50 minutes

Response rate

100%

Services - Mr Shoewash

Shoe cleaning

Shoe shining

Mr Shoewash Photos

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Recommended Reviews - Mr Shoewash

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Reviews With Photos

Bag after cleaning
Luna M.

I don't enjoy leaving negative reviews, especially for small businesses that are trying to stay afloat--but I paid $48 for a suede cleaning and unfortunately, my bag came back in virtually the same condition. When I dropped it off, John assured me that the bag would come back "like new." I wasn't expecting miracles, but I was expecting a noticeable improvement. Instead, the bag still had the same visible dirt, and now feels stiffer--possibly due to improper drying. I was willing to pay a fair price because I love this bag and can't easily replace it. Sadly, I feel like I wasted my money. Also worth noting: they only accept cash. I do not recommend this business. Very disappointed with the experience.

Naz E.

I've taken multiple pairs of shoes to John and he always does great work. Most recently, I took a pair of vintage Gucci boots to be resoled and have the heel taps replaced. John did a wonderful job with the restoration and even arranged to have them dropped off to me when he needed a few extra hours to finish them after the original pick up time. Great customer service, awesome work, and very reasonable prices!

Corners mended and reinforced.
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This was a complete gamble that paid off. I had some leather repair work I needed on a briefcase and the closest leather-smith with decent ratings was outside of my typical radius of activity. Still, the ratings looked compelling, even though a part of me is always sometimes a little skeptical of something appears too good to be true; so,I figured I'd take the risk and message the company through Yelp. I got a fairly quick response and an invitation to drop it off for an estimate. What I received days later was outstanding work. My briefcase looks like it can last another 10-15 years and I feel completely confident taking my other items to John from now on. And I no longer mind the distance because the quality of work is worth the trip. Believe the ratings.

Signage
James A.

My wife needed to get her boots repaired (the sole was still in good condition, but needed to be stripped, cleaned, and reattached). Mr. Shoewash came up as a good place to get this done. It is located in a strip mall in Lakewood. We dropped off her boots on a Friday and got a quote to get it done by Wednesday (for $25). Everything went according to plan, picked up her boots on Wednesday, and she was satisfied.

After
Charlene S.

Found some UGGs at the thrift store and they needed a good clean. They came back looking brand new. Good value and the owner was so sweet. Will be coming back here.

Ugh. Nice guy but he absolutely destroyed my Birkenstocks. I took them in for a cleaning because after a few years of regular use, they needed a refresh. Well I don't know if he took a metal scrubbing pad to them or what but the leather is completely stripped of oil. Super disappointed.

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Reviews are largely positive. Many highlight quality cleaning and repairs, friendly and helpful staff, and reasonable pricing.

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1 month ago

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11 months ago

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John B.

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6 months ago

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1 year ago

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11 months ago

Fast and good fix. Good price and. Communication from owner. I would def return to this place

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9 months ago

Mr shoe wash is someone you can trust.my family and I have been coming for 23 years .

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1 year ago

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2 years ago

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3 years ago

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1 year ago

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4 years ago

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2 years ago

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John B.

I’m very proud of your review.

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1 year ago

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1 year ago

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10 months ago

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9 months ago

They have cleaned my shoes to perfection and their customer service is very friendly.

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2 years ago

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2 years ago

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1 year ago

The owners are very kind & were able to work on my belt with in seconds on arriving and was ready in 3 minute.

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2 years ago

Amazing service!! Can't say enough good things about Mr Shoewash. Definitely bringing all my leather here!!

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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John B.

So proud of your support

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2 years ago

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2 years ago

Very friendly and efficient. I so recommend, brought in my belt for sizing. He's local and near by.

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2 years ago

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3 years ago

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5 years ago

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2 years ago

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3 years ago

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3 years ago

Awesome service! Came here to get my wife's leather purse strap fixed and it came out great

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8 years ago

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John B.

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2 years ago

Asked if they punch belt holes and they do. They also did it for free, no charge. I appreciate it really! Thank you Mr Shoewash :)

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3 years ago

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Page 1 of 6

Ask the Community - Mr Shoewash

Can you remove stains from an snapback hats?

Yes. $7.00-$10.00 ** Notice ** Open only on Monday, Wednesday, Friday, 10:00 AM – 6:00 PM. Walk-ins… 

Need to fix a leather handle on my purse?

Please send your pictures first to John Bae at (562) 833-2544 or email at shoewash@gmail.com. Walk-ins welcome on Mon, Wed and Fri 10 am - 6 pm. 3 days only. Directions at www.mrshoewash.com

Hi, do you guys work on bags? I have a vintage bag I'd like to be dyed and conditioned

Yes we do. Please send your pictures first to John Bae at (562) 833-2544 or email at shoewash@gmail.com. Walk-ins welcome on Mon, Wed and Fri 10 am - 6 pm. 3 days only. Directions at www.mrshoewash.com

Are you able to replace the wheels on roller bags (luggage)?

Sorry but no. Please contact the company first.

I have a tall instep and need my canvas shoes (Vans) stretched. Would you be able to provide this service?

Do they offer same day service?

Sorry no for most sneakers but shoe shining will be fine. 3 days OPEN 10 am - 6 pm on Monday,… 

Are you able to replace the sole of shoe?

Yes we do. 3 days OPEN 10 am - 6 pm on Monday, Wednesday and Friday … Text John Bae (562) 833-2544… 

Can you repair leather bags?

Yes. Please send your pictures first to John Bae at (562) 833-2544 or email at shoewash@gmail.com. Walk-ins welcome on Mon, Wed and Fri 10 am - 6 pm. 3 days only. Directions at www.mrshoewash.com

Can you sew weighted blanket to even out the blanket?

Do you wash white converse?

Yes. View our normal prices and business hours at www.mrshoewash.com

How much ffor my adidas nmd white to be cleaned?

http://price.shoewash.com for special wash prices

View All 15 Questions

Review Highlights - Mr Shoewash

“The owners, John and Lucia, who are both so nice and kind, made sure that I am always happy and satisfied with their job.”

Mentioned in 19 reviews

Read more highlights

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NS Cleaners & Alterations

NS Cleaners & Alterations

(19 reviews)

$$

I needed to get some pants hemmed. I had two pairs of pants and for some reason the seams got…read moreundone for one of the legs. And for some reason it was the left leg for both pairs of pants. I came in and asked them to hem. It cost $12 for both pairs. Maybe because it was only one leg on each pair of pants. They were pretty fast. It got done in two days. When I went to pick it up, I couldn't find the slip. They still let me pick up but asked that I have the slip next time.

WE ARE BEGGING YOU!!! FOR THE LOVE OF GOD DO NOT COME HERE!!! THIS PLACE IS AWFUL AND THE OWNER…read moreAND LADY IS AWFUL! This was one of the worst experiences I have ever had with any business. They completely ruined not one, but TWO dresses for my future mother-in-law right before my wedding. One dress was literally cut open with scissors from the front where the mesh is, leaving a huge hole in the fabric because of their carelessness. Instead of properly fixing their mistake, they covered it with beads that look absolutely ridiculous. The dress is ruined. The beads don't go there and ruined the effect of my mother in law's dress. The second disaster? Both dresses were hemmed way too short. We specifically explained that these were gowns for a BLACK-TIE wedding and needed to touch the floor. Somehow they still managed to cut them so short that the shoes show. How do you ruin the most basic alteration request? A hem? We're talking about dresses worth hundreds of dollars that can never be restored to their original condition. One was $800 and the other was around $550. We trusted them with important dresses for a once-in-a-lifetime event, and they destroyed them. What makes it even worse is the attitude. No accountability. No professionalism. No concern whatsoever for the damage they caused. So many excuses and pulling down the dress when clearly that's doing NOTHING. Just rude, dismissive behavior while we stood there looking at dresses they ruined and trying to fix it in a cheap and unprofessional way. Now we're one week away from my wedding, scrambling to figure out what to do because of their incompetence. The stress, frustration, and money they've cost us is unbelievable. If you value your clothing, your money, or your sanity, go somewhere else. There are plenty of alteration shops out there. This is NOT A PROFESSIONAL OR A GOOD ONE. SAVE YOUR MONEY AND SANITY. We want our money back, we paid for professional alterations and instead received damaged, poorly altered dresses that can never be returned to their original condition. You had one job: alter the dresses correctly. Instead, you cut a hole into one gown, covered your mistake with mismatched beading, and hemmed both dresses far too short despite being told they were for a black-tie wedding. The result is hundreds of dollars in damage, unnecessary stress, and a ruined experience for our family right before one of the most important days of our lives. I genuinely wish we had read a review like this before trusting them. We trusted them with dresses worth over $1,000 combined, and you ruined both of them. No customer should have to pay for that. We expect a full refund and would strongly encourage anyone considering this business to take their clothing elsewhere before they end up in the same situation.

Zion Alterations & Dry Cleaning

Zion Alterations & Dry Cleaning

(132 reviews)

$$

I truly cannot recommend Kate enough…read more After a terrible experience with another seamstress, I showed up to Kate's shop in tears with my wedding dress literally in two pieces. I was completely overwhelmed and only had two and a half weeks before my wedding to have my dress reconstructed and hemmed. I felt like my dream dress--and my wedding day--were falling apart. Even though she was understandably hesitant to take on such a massive project with such a tight timeline, Kate saw how devastated I was and chose to help. From the moment I walked in, she made me feel calmer and gave me hope when I felt like there wasn't any left. Not only did she expertly put my dress back together, but she also hemmed it beautifully. Her craftsmanship, attention to detail, and genuine kindness are something I'll never forget. She didn't just alter a dress--she saved my wedding day. I am beyond grateful for Kate and everything she did for me. If you're looking for someone who is incredibly talented, compassionate, and truly cares about her clients, look no further. Thank you, Kate, for turning one of the most stressful moments of my wedding planning into a story with the happiest ending.

Zion Alterations and Dry Cleaning is my local spot for alterations and dry-cleaning services. I…read morecan never buy pants off the rack, so I can count on them to help me have a perfect fit. I wouldn't say that they're inexpensive, but I also don't have a strong frame of reference regarding how much alterations should cost. The thing is this: when I need clothes to fit properly for a special occasion, then I know that I can trust them to do things the way I need it to be done. This is a great local, family-owned business and we should support it!

Shoe Wiz - Repaired heel

Shoe Wiz

(260 reviews)

This is my go-to place for any shoe repair issues! I didn't get the pleasure of catching the…read moreowner's name, but I overheard that he's been in the business for over three decades--and all the folks I had a chance to speak to while I was there had nothing but wonderful things about this work. And I can attest that his experience definitely shows. The price here is very much worth every penny, and more cost-efficient if you pay in cash. I've asked for two different services here: 1) my shoe was slightly big, and so the owner offered a cushion pad that I can easily slide inside to create a more secure fit; 2) I needed a bigger readjustment, so the owner used his sewing machine to cut and reattach the straps, along with some padding. All times, I was very satisfied with the service, friendly encounter, and how the shoes fit. He's a true craftsman who really knows his trade and always has a solution or just about any issue you bring him, whether it involves shoes, leather, or a repair you thought might not even be possible.

Took a few shoes in for repairs. (New buckle, new heel) it was pricey and the man comes off rude…read more It seems to be his personality, but I didn't care for it. He told me I came in on a Sunday when they're closed, but he's there so he helped me. I stopped by as a new customer, saw the door wide open and people inside. I approached the counter with my shoes and he offered service. He only said he was closed once I had paid for the repairs he was going to do. He is good about making recommendations to not repair if he doesn't deem it worth the cost. It wasn't my favorite spot and I won't return, but maybe you'll have better luck.

Mr Shoewash - shoerepair - Updated October 2026

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