My dryer kicked the bucket a few days ago. R.I.P Whirlpool circa 2010. The possibility of a…read moreresurrection is in the hands of Amazon primes unfortunate shipping delay; of both parts & a questionable "dryer cleaning kit." The chronicle of whirlpool 2010 is to be continued; while I await for the revival of my beloved dryer, I discovered the Drop N Go Laundromat. Believe it or not, this is the first time I'm in need of this service, & of course I forget the detergent & fabric softener. Luckily this place has it all! A vending machine with both liquid and powder detergents. There's also fabric softener sheets and liquid. There's a few TV's, free wifi, & vending machines with snacks. Also there's a 711 next door, if you feel they don't have what you're seeking. Everything is paid by charge card. I appreciate the owners thinking ahead of time and having this place stocked with the necessities. The facility is very clean, and they also offer services to dry and fold. I spoke with a staff member today and she's also very nice. And so, the saga continues. Stay tuned for the resurgence of whirlpool 2010; if & when she returns she will be given a name, farewell & goodnight. Update: I conversed with the staff, tonight's employee Miriam. 5 stars to Miriam, she is very passionate about her job. I told her how my dryer went out and that I would be back in, until I purchase a new one. She walked me through all her preventative cleaning procedures and recommend I come back for heavy duty items so I don't exhaust my washer or dryer. I loved all her pointers. Miriam is very welcoming and kind; & because of her excellent customer service, I will be back as a consistent customer.

I've been a customer of Drop N Go Laundry since 2022, and for the longest time, I truly loved their…read moreservice. I've actually been hesitant to write this review because I used to enjoy coming here so much, but unfortunately, my recent experiences have been very disappointing. The only bright spot lately has been Miriam, who is consistently kind and helpful. Outside of her, the level of service has declined significantly. During my last two visits, I picked up my laundry only to find ink stains all over my scrubs and my children's clothes. What's worse is that nobody mentioned the incident to me when I picked them up; I had to discover the damage myself. Most recently, I tried to drop off my clothes on Friday, April 24th, around 8:45 PM. I was met with a very rude staff member telling me they were closed, even though I was just dropping off. After some back-and-forth, she finally took the bags and told me they would be ready on Saturday. I waited for a text all day Saturday, but never heard anything. Not wanting to be a bother, I waited until Sunday to follow up. I called multiple times Sunday morning starting at 10:21 AM, 10:23 AM and 12:01 PM but every call went straight to voicemail. When I finally reached someone at 2:26 PM, it was Miriam. She informed me that she had just started her shift and discovered that the person responsible for my laundry had completely skipped over my order. I am so grateful that Miriam stepped in to take care of my clothes since they were long overdue, but I'm honestly hurt by the treatment from the rest of that staff. After being a dedicated customer for years, I don't understand why the service has become so unprofessional and dismissive. I really hope they can get back to the quality they used to provide.

first off let me just say the posted sign states last wash is at 830 in orange. and they close at…read more10 pm i just moved here and this laundromat is pretty close to where i live,that being said the woman who works there in the evenings monday thru friday is extremely rude!!! im seperating my clothes at 805 and she comes and harrass me every 5min that my load is suppose to be in already that im slow! 10 min before 10 she keeps harrassing telling me shes closed but a female friend of hers is there drying past 10 she kicks me out before closing time then tells me that the owner gave her permission to not let me in if i came a lil past 8 like wow!!!!!unbelievable ! if my load is in before 830 what is the problem ?take off the posted sign so the incompetent female can go home!!!! she also locks the door by 8pm which is so rude and just not right . i dont understand how this business is still standing customer service is paramount something this business knows nothing about. save yourself the disappointment and dont come here!!! there is better laundromat establishments elsewhere!!!!!

New employees is rude and disrespectful keep putting the cart back to front when still used by the…read morecustomer

Love this place. Good pricing. Timely completion. I would keep going here if I didn't just get my…read moreown washer and dryer.

I'm new to the area and wanted to try out this place since the reviews said it was clean. It was…read morenot. The attendant was nice and helpful. However, it definitely needed to be swept and mopped, the machine looked new, but looked like they don't get wiped down. There was dust bunnies everywhere. Since every big load is more than 6 bucks, this place should be cleaner.

Always clean, safe and plenty availability…read more Note, price increase with temperature. The app for paying is easy to use and track how much time is left on each wash and dry cycle. They also have a fluff and fold service if you need assistance or short on time. Such a lifesaver in a pinch.

This review is solely for the laundromat part of the business. The fluff and fold part is stellar…read morewith great customer service and what looks like satisfied repeat customers. However, the self-service laundry aspect has gone down hill. Prices have gone up (again), and to justify it, more machines are out of order?! I've been standing next to a locked washer now for a half hour waiting for the machine to unlock with my clothes drained of water, but it just keeps spinning on wash mode. The attendant (who are all usually on their game and present) has seemingly disappeared. I've now spent $15.75 for one load of wash and it's STILL IN THE WASHER. The machine will not unlock and allow me to get my clothes. I'm sorry Ocean, but this lack of service made me lower my review to two stars.

THE +'s: super-quick service. super-quick turnaround. the facilities are huge, well-lit, and clean…read more THE -'s: parking may not always be easily available. SUM: Karen is awesome. i dropped by with a last minute request for rugs to be ready by tomorrow (yes, totally my bad). she gave it to me straight about the late drop-off but said that she and the crew will do their best to have it ready on time. and guess what? THEY CAME THROUGH. my rugs were pristine and ready at the time i originally requested. that's proof that this crew is a well-oiled machine.

Today May 30, 2026, I visited the site in Long Beach to wash one load. When I was greeted with…read moreattitude by the men who claimed to be the owner and the employee who also informed me he was the owner. My son asked to borrow the key to the restroom as I was adding my load into the washers. I over here'd the man with the salt and pepper bearded facial hair, glasses and hate and the big and tall heavy set women tell my son the key is over there the tone was aggressive as they seemed to have gotten upset with him asking for they key. They laughed as they told him it's right there and I walked towards the recipient where I told them both employees they were being rude. I went back to adding soap to my clothes and when I went towards the trash that was by the exit of the front door. I look up and the men sitting at the reception desk is look directly at me with an aggressive and angry face. I then told him what happened? He started raising his tone and said I can look where ever I want I'm the owner. I told him I understood but you're looking at me very aggressive. I then asked the big and tall women that was at the reception with him if I can have the owners number or corporate and the older men with salt and paper facial hair engaged and wanted escalate the situation more then what it needed to be. I told him you don't need to yell, I'm not yelling and you are very rude. he said that's my name. I had to remove myself from talking with him as he continued to become aggressive.

I used to love coming here because of the discounts they have and the convenience of not needing…read morecoins. I was going for my weekly laundry load when I was approached by the worker and told I could no longer wash laundry here because I owned dogs. And if I chose to continue washing clothes here, I would have to wash my clothes in the "dog beds & blankets" washer. Last time I checked, I wasn't a f-ing dog. I'm not washing anything belonging to my dog. I'm washing MY clothes. And to tell me I have to wash my stuff in the dogs only washer is ridiculous. It feels like they're just discriminating at this point. Oh and I was told I'm bringing down their yelp and google ratings by coming in with my "dog clothes"

Love it here. Staff is kind, it's clean and reasonably priced. Gets a little humid but I take a…read morewalk for a breeze. It's nice

They do a great job .but hours could be alil better 8:30-5 is like prime work hours so it be hard…read moreto drop and pick clothes up then half day Saturday and closed on Sundays.. other then that great job they do

I've been getting my suit dry cleaned here--excellent job. Also customer service--very courteous…read moreboth over the phone and in person, nice and clean establishment, and most importantly, very reasonably priced.