Whenever I have an appointment at WJ I try to stop in and support small businesses of the WestBank like One Smart Cookie Cafe. The past few times the food has been less then desirable. This morning I went in and ordered a scrambled egg & cheese sandwich on toast and a white mocha blended coffee. The cashier didn't seem to be in the best of moods. She asked if I wanted it dressed? I said no, just buttered thanks. She said aggressively I'm talking about your coffee.. Whip cream and all the toppings? Ummm yes please.. ?? huh? lol. I paid. Put tip money in the jar. Poor lady in front of me, gets her food and asks for the "two shoe soles" she paid for and she gets yelled at "I'M GETTING THEM NOW!" Lawd, let me just get my food and get on my way... she hands me a dark mocha drink with my food and I question her about it not being white mocha and immediately she gets defensive "WE DON'T HAVE WHITE MOCHA!" I'm confused your menu says white chocolate? Yes. You ordered white mocha, we don't have that. I said mocha is chocolate. When ordering if you would've said something we could've clear this up. So she snatched the coffee up and goes into the back (behind the curtain and the open window) I said can you just please bring my drink back so I can leave!?? No answer... then I hear talking and then the blender. After about 5 minutes she comes back with a white blended mocha and hands it to me. I said I wanted you just to bring it back, oh well I couldn't hear you in the back... funny I can hear you but you couldn't hear me!??? I wanted a refund because once she disappeared with my drink and made it herself, there was NO WAY I was going to drink it! LEARN YOUR MENU BEFORE YOU DECIDE TO GET NASTY WITH THE CUSTOMERS! read more