Truly fast and accommodating service. They were able to find what I was looking for, and it was the…read moreperfect fit.

Large selection of quality kurtas sherwani saree and other garbs…read more Very friendly staff with fair pricing You may need to take shoes off when entering the store

Terrible Customer Service. I purchased three pairs of shoes…read morefrom LUGZ.com and was a loyal customer. All the shoes were the same model and color. One of the shoes was defective I requested a replacement pair. Sent the shoes back for inspection and was told sorry too bad. Not only did they not replace the defective shoes, the original pair was never returned. 06/27/2015 Still waiting for my shoes to be returned. (The pair I paid for) If you are smart you will shop somewhere else.

I have recieve two order 2 Pair from Jack Swartz Shoe thru Mason Easy Pay. I have to say there…read morewonderful shoes Love them , but the best thing of All is the delivery time ,u recieve in 2 To 3/Days Amazing . will. Continue to purchase from this company. Thank you. Hecho jackson heights ny

Jacob was so knowledgeable and helpful with my boyfriends search for a specific pair of pants!…read moreGreat experience in this store. Glad we stopped in would highly recommend

I came here to shop for formal clothing with my boyfriend and had a great experience! The sales…read moreassociate, Jacob S, was extremely knowledgeable and helped us style the perfect outfit for my boyfriend. He was very attentive and thoughtful with his choices. Would definitely recommend coming from here if you want a great experience with a more reasonable price!

Are you looking for great clothes, great service, great prices? Then Franky fashion is the place…read moreto go to. Franky fashion really understands what fashion is all about; style elegance, trend, price, Ect... I was store hopping in the area to find some dress shirts, came across this unique store, where I found quality shirts at a reasonable price! This store sells just about everything you need from head to toe! Everything I pointed my finger on, spelled QUALITY! Which something you rarely see these days, since most of the stuff is cheaply made due to cheap labor which is in the air for big business. I.e Asian counties. The staff in this store is super friendly, knowledgeable, and helpful! Not only I ended up buying shirts. But I got myself jeans, blazers and ties. I came back months later because I needed something fancy to wear. Get this guys.... I got a tuxedo here which cost me less than I would cost me to rent it!!! The store didn't have my size in stock, wasn't a problem for them. I paid for the tux and they ended up shipping it to my house. Superb!!! Would definitely recommend these guys because they Understand fashion!

I really like this place but unfortunately I will not be spending my money here again. I bought to…read morepairs of vixen jeans and they were to the small. When I went to exchange they said I owed 3 dollars because the jeans were different prices based on color. I didn't expect that so i returned one of the jeans and kept one. Upon my refund the jeans was 1699. They gave me back 13 dollars saying I still owed the 3 dollars. They are crooks. I'm not pressed I foresee this place going out of business in 2 years or less.

Nice place to shop. The clothing stylish, sneakers are good price. The location is great. The staff…read morefriendly and place clean

As others have said: Do not order online. Thom Browne claims to offer "complimentary returns" but…read morerefuses to follow its own policy. They promise to refund your money within 1-2 days of receipt of the package. This did not happen in my case. It took them 15 days and three emails, and they still would not issue the refund. I had to do a chargeback through my credit card company. This was after I provided UPS proof of delivery showing that the package had been received at TB's return facility. They claimed to have "technical difficulties" and promised to investigate, but they held the refund hostage during this process. In other words, they punished me for their own ineptitude. Many similar complaints on Google Reviews and the Better Business Bureau show that this was not a one-time occurrence. Thom Browne has a history of dragging their feet when it comes to issuing refunds. It's a deceptive business practice to advertise a policy and then refuse to follow it. I have never experienced such poor customer service from a luxury brand; most of them go out of their way to accommodate customers because they want repeat business. But I'll never buy from Thom Browne again. I will be donating my only other Thom Browne shirt to the thrift store.

Online shopping experience was absolutely disappointing. Their return policy is clear stated in…read morethe website but they do not implement their own policy. Very stressful experience!

Foot Action is owned by the same company along with Foot Locker. Why they don't just chose one name…read morefor their company is beyond me. So maybe one has slightly more clothing than the other, but it doesn't much matter. This location is in Cross County (along with Foot Locker and a Kid's Foot Locker/Action). I only came in to return/exchange a pair of boots, but they didn't have my size. The lady who helped me was friendly. Another employee was ok. Pricing is generally on the higher end - but "brand" names for sneakers/boots are also pricey. If forced to even go to Cross County in the first place and forced to go into one of the "Foot" stores, this would be the better choice over it's nasty Foot Locker location. They may not have the exact same selections in some cases, but chances are you'll have a better experience in this location.

I went to three separate stores looking for a pair of sneakers for my niece for her 10th birthday…read more I wentthree locations told me that they had them in stock I was went to the store and was then turned away because they no longer have them. Matt, the manager at this location went above and beyond to try to find a pair for me. I am happy with the service

Great clothes...truly the finest non-custom made suitings produced in the United States. The…read moredesign, level of handwork and detail are second to none. A higher level of customization is available through their Made-To-Measure Program. Staff is first-class in every respect. They are very much focused on service and getting it right; whatever it takes. In-house tailoring is also excellent. Beautiful new store in NYC....well worth a visit!

While the suits are excellent, the service is awful. After waiting 2+ months for an alteration with…read moreno phone call, the manager said they were too busy. No apology. The letting out of the jacket shoulders did not happen; the jacket is just as tight as before. More recently, the manager was to email me the fall catalogue so that I could view sale items. I have waiting ten days and have talked to both the NY store ("We don't email catalogues and I don't know how use a computer.") and Chicago headquarters (no one there can deal with NY store issues). I suggest you buy on eBay, save 90%, and pass on the attitude-laden bad service.