Shoe Village offers impeccable customer service. When I had a question about my order, I received a…read morepersonal response almost immediately. And I am so pleased with the Joya shoes I purchased -- they're the most comfortable walking shoes I've ever owned.

Nice selection. We received excellent customer service from Eric today who helped my mom try many…read morestyles and sizes.

Short and sweet; the store is small so you can find what you want if they have it. The man that…read morehelped me find brown shoes was fantastic. Unfortunately their sizes were a bit too limited considering I'm a giant-footed male but I felt comfortable and well attuned too. Not to mention, the prices are quite reasonable.

Beautiful shoes, great customer service. I'm addicted, can't wait until they put out the new fall…read moreshoes.

I have been a long customer I no longer live in New York but when I come throw I pass by and buy…read moremy daughter sneakers he has been around since flushing was the spot to hang out at.

Very bad service, the worst service I have ever experienced, my friend bought shoes there. The size…read morewas too big , then when he brought it back, and they refuse to exchange, and said it was dirty, but my friend didn't wear, and can't speak English then have to leave, when I went there speaking for my friend, the shop assistant was so rude to me and even said I didn't bought shoes from them, I wasn't their costumer. Finally , I have to call 311 to report this, I really want to warn everybody they are not trustable and they are exaggerating . Let me show you guys the pix that they claimed ' dirty' on the bottom of the shoes. It's unbelievable!

I was SO sad when the DSW at the Queens Place Mall closed. For a year I had to either trek to the…read moreone at Gateway Mall or Union Square. When I saw the sign a few months ago that DSW was coming to Rego Center, I almost did a dance right then and there. Came here for the first time on Sunday. Firstly, its much bigger and sleeker than the DSW that was in Queens Place. So bright and spacious. Spotless and well put together. I hope as time goes on it stays that way. When you go in they have this huge machine that measures your feet to see what size and make suits you best. Everyone was looking at it but no one was trying it. I think I'll try it next time. Just wondering if you need to be barefoot to use it. If so, then I'll pass. The selection at DSW has always been amazing. Any kind of shoe products for men, women and kids. Other non-shoe items like socks, purses, accessories, beauty items, etc. I usually just go straight to the back to browse the clearance section. Not only does DSW normally have good prices for shoes, the clearance section is where its at! I got a pair of Adidas in the clearance sections that was marked as $65. The clearance price was 50% off. That's a steal! Plus, with my DSW member rewards, I had $15 off. I wound up paying $20. Can't go wrong there. The line was pretty long and they only had 2 people working the registers. That made the wait a little long. The shoes I bought were green suede/leather. They have this new machine that sprays protectant on your shoes when they're placed in there.. Keeps dirt off. Protects from water damage, etc. It costs $8.99. I hardly paid anything for my shoes so I decided to try it. Takes about a minute. The shoes are a tad damp afteward, but it dries quickly. So far they are looking good! Thank you, DSW, for reopening so close again. My wallet and feet thank you!

Newly opened not too long ago. First impressions: really spacious and brightly lit. There were…read moredoing a weekend promo so there was 20% off full price items. There were a large selection of brands, shoes and sizes. It was great trying on brands and shoes I always seen online. I ended up buying a shoe in the clearance section, which was surprisingly abundant in styles and sizes. My shoe was marked down more at the register which was great. The staff didn't bother me a lot which was good. I signed up for the loyalty program because she said I would give additional 20%, but it turns out it doesn't apply to clearance. They also had this cool feet measuring tool which measures your ideal size and different data points to help you find the best ergonomic shoe

I brought in my Grandaddy's police leather jacket that is now about 50 years old and was drying out…read moreand cracking. He died last year and the jacket is really special to me. Apollo conditioned and resealed it within a couple of days for a great price and it looks brand new like it does in the pictures I have of him in his 30's standing by the helicopter he flew to help make arrests and air lift injured people. Thank you so much to the staff at Apollo!!

Steve and AnnMarie were personable and instilled trust. I brought in 2 pairs of boots to see if he…read morecould revive them. I was choosing between 2 places and figured try this out and if it is salvaged, I could wear these hopefully for more seasons to come. He was a bit backed up so they were ready after a week since I said I wasn't in a rush given then 75 degree days in Nov!!! Anyways I'll update w how they look or last after the season but first impressions i am thrilled w the craftsmanship. I really wanna support a local shop and it was a positive experience conversing w him and his wife. Ultimately the work, process, price, results and longevity have to make sense such that I would rather spend on fixing my shoes than buying new ones! I hope to bring more to bring life back to my existing collection.

I've been to Eric's shoes several times with a friend and this time I'm coming to purchase. I…read moreneeded boots , why? Lol, because of the snow and slush and I was late buying this year. This is an expensive place to shop but there are prices on n the low end. it's a comfort shoe place and if you want comfortable shoes, well you know, this is the place for it. I love to engage sales associate to see what level they are on. There's levels to sales and there's a developed skill for persuasion for closing a sales/getting a customer to buy or walk out empty handed or to make an actual purchase, one or more shoes. Sometimes it's the customer that knows whether they are buying or walking. Let me explain, briefly! A cordial greeting and offering assistance is key. You have to break the ice. I used to work for Bostonian/ Clark and Bakers Shoes. They had beautiful boots for women. Anyway- I greeted and broke the ice. The person said that they didn't have money to buy. Reading the potential customer - they were staring at the boots for about 5 minutes. I told her, it doesn't cost money to try on a pair of boots. Conclusion, she waked out, boots in hand. Commission sales mind you! On today 1/28/26 one sales rep greeted and broke the ice but did a relay to his associate. So I picked out the shoes that wanted to try. Levels - the customer comes in with one shoe in mind the sales rep should bring other styles close to desired shoe or another color. So I picked the shoes and made his job easy, very easy. One thing he did that I loved, he serviced me giving undivided attention and assisted me with putting on casual socks and help me put on the shoes. I had dress socks on and it gives a different fit. CONCLUSIONS-I walked out with multiple boots in hand. I basically sold myself the boots and scored $10 percent off. There are areas of improvements - if you greet the customer, seat the customer don't pass them off to someone else. Pro tip- aleays ask if there's a promotional sale. In my case. The promo was advertised. I'm a happy camper today willing to.... Inspire more, Yelp more!

This place is the best! They answered my call on a Monday when they were closed. They helped me…read morecancel my original online order and place the order again so that it could be expedited overnight. They walked me through the process. They called me back to make sure I was able to place the order appropriately. And they made the overnight delivery, all on their day off. Rarely see service like that anymore. They were so understanding and accommodating. I live in Texas and wasn't able to get these shoes delivered to my rural area from anywhere else without it taking 7 to 10 business days. But this New York store came through for this Texas girl. So impressed!

I stopped by this store in a whim after some online orders with another retailer were lost. The…read moreyoung woman (from Brazil but I regret not remembering her name) was so incredibly helpful. I went looking for a small purse, but ended up inquiring about at least 15 pair of shoes. She was pleasant, patient, attentive, and very personable. I spent more than intended, but I will absolutely be back after such a lovely experience. I also love both pairs or shoes I bought and so happy to take them on vacation with me.

I've been coming here for long time always best shoes and good service!…read more Good quality! Thanks Tsakiris Mallas for beautiful shoes !

This Nike Clearance Store is a worthwhile stop if you're in the neighborhood. Lot of clothing and…read moreshoes! Tons of people in here. I did not find anything today but I'll be back!

Customer service is terrible. Same item exchanges not allowed for the same item just a bigger size…read morethat you bought the day before.

DSW is great for certain sizes of shoes. My daughter has small feet and really makes out great…read morebuying shoes here. She also has the rewards program discounts. Yes folks she buys a lot of shoes!! As for me I've gotten lucky a few times. My size shoe is very common so frequently sold out. I've given up and just go elsewhere paying full price. If you love shoes I recommend you shop DSW and definitely join the rewards program!!

This is one of my favorite DSWs and the first location I have ever been to apart from the one in…read moreUnion Square. This one has many levels with escalators and elevators for the handicapped. I love how they carry many different brands of sneakers, sandals, flats, and boots. I have been a DSW Elite member as long as I can remember. Shoes are at a discounted price compared to the original retailer, which is what is so good about coming to DSW! They also have many perks and offers almost every day! I know they always have good perks like a free canvas tote bag or book bag if you buy a certain amount of shoes. Many discounts when holidays are near and a 2X points accumulator offer on certain days. The shoes are self serve and have many sizes stocked up for you to grab and try. You don't need to ask for a stores associate to get you a pair and they have many stools with mirrors for you to check how the shoes go on your feet. They also have those used once socks if you don't have socks. I recently bought a pair of 408 new balance sneakers in white and blue and they look amazing. Thankfully I bought them in the store because they were sold out online! They also got some cool adidas styles that in fashion. Many different types of flats they carry that are geared towards business casual. I could never stop coming here and will come here for the rest of my life!

Made a stop at famous footwear in flushing mostly to browse while cuz was doing some biz a few…read morestores down but eventually the browsing turned into buying 2 pairs of sneakers , one casual and one sporty for a combined total of 140 bucks including discount. Good selection of name brands and some brands I am not too familiar with .Sales gal was helpful and let me roam and browse freely till I needed her and the place is well stocked and organized with footwear for ladies , gents and kiddies along with accessories and sports apparel.. plenty of variety to choose from and they carry all the latest styles that the tik tok experts who dwell in there parents basement advise you to buy . I have been to more then a few famous footwear store since they started out and I never been disappointed by their products and this flushing location continues the trend .4 stars on my yelp meter .

Good selection of popular brands like Converse, Nike, Adidas, Underarmour but these were not really…read morediscounted. Other lesser known brands were Associates were friendly! Asked me multiple times if I needed help with anything. Take advantage of their bogo half off sale right now! Their competition Payless is u fortunately going out of business...