The way the restaurant worked was kind of strange with the getting food and ordering part. I got the K-pop sandwich meal which is basically a Korean bbq piece of chicken with these coleslaw adjacent vegetables. The sandwich was pretty good and it had a good combination of sweet and savory. Their fountain drink options were cooler than most other places and the restaurant interior was cute and cozy with an arcade game for kids. Overall it was a nice experience. read more

Birdcall - K-pop sandwich - Chicken Shop Near Me - Richardson, Texas

It looked so cool online but a lot of little things will keep us from returning. You have to place your order on a touch screen by swiping a card. Maybe they don't accept cash, maybe they just don't make it easy to order if you're gonna pay cash. Either way, I swiped a card and placed our orders. Then I did it again because one meal was in the checkout. I tried the coconut drink, but it was awful. Poured it out and the cherry was fine. My wife wanted the hibiscus tea. It was empty so she tried the black tea and it was good. We saw our name and that of two other orders displayed on the big screen tv. If you're a single girl, that seems like it wouldn't be a great thing... We found a seat which was bench-like with deep grooves. You could see a lot of food crumbs and junk in them. Ate our salads with spoons since there were no forks. I had the Southern sandwich and my wife had the one with the onion dressing. Both were good but small. read more

Very expensive and front facing service is meh at best. Not a recommend because the food isn't very good.

The service was phenomenal. This was my first time at the restaurant and Christian was extremely patient, allowing me to fully read the menu and even offering recommendations. The food was hot and flavorful, unlike some chicken spots. Will definitely try it again! read more

I have only tried Birdcall once, and it was for a pick up order placed from their online app. Ordering online: Super simple - we were on the way headed back to our part of town and we wanted to get something to eat. We had seen this place before and decided to give it a try. The ordering process was a breeze and the estimated time was spot on and there was no issue picking it up from the window. Food: We tried the Rancher, and the Deluxe. Both sandwiches were very tasty. The prices range from $6-12 and sides are extra. For the price point - I don't see myself frequenting this place sadly as there other options with food that is on par but less expensive. However, if you love chicken sandwiches, give it a go. read more

A note - we ate for free. We thought they were open but they were having a staff meeting and gave us gift cards. This business is new, and I understand that. The service staff was wildly disorganized and confused though. We spent far too long in the line. I hate to be down on a new business where everyone was so friendly, but there are so many fried chicken sandwich fast food places out here, I have to expect more. The chicken was kind of dry, the seasoning wasn't great, and my wife didn't even finish her meal. She warmed up some leftovers. I can't recommend it. read more

Always good. I love the sandwiches and they taste fresh and crunchy. The flavor combos are unique and the slider lunch box hits the spot. This is a go-to place for me read more

Food was alright, but service was phenomenal! Thank you to Iveth for walking my fiancé and I in how to order and providing recommendations. Iveth is so helpful and kind. My fiancé and I got the original chicken sandwich and it was ok, but he loved his. We also got the tater tots and fries. We prefer the fries. I wasn't a fan of the seasoning on the tater totes. The ambience is chill and thankfully it wasn't packed. I'll comeback and check other items on the menu. read more

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Good option for quick lunch near I75 & Beltline. Large variety of chicken dishes served by friendly people in a nicely decorated setting.

Food was mid (extremely average) if you're a person of culture who's background involves well seasoned food....this place is not for you. Chicken patty was fresh but bland as can be. Nothing is special about this place. read more

Birdcall - The rancher - Chicken Shop Near Me - Richardson, Texas

I ordered the Asian salad and added some chicken tenders. It was delicious!! Tastes good and full of flavor and the chicken was juicy! Hubby got the Nashville chicken sandwich. He enjoyed it very much I think he inhaled it. Service was awesome! Fast and good food. Thank you! read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

Not sure where to begin. If you're going to be ordering from a computer. I guess it says enough about the place. You don't get greeted. The tables aren't clean. The trash cans were full. I'm not sure how I even was convinced to try the chicken. It was salty. And the sauces were mid. The buffalo was franks. The best thing I ate was the Caesar salad. It was a one and done for me. read more

The food was average, but the customer was fantastic. The location was great and atmosphere was relaxed. read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

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Stopped in for late lunch/early dinner, ambiance was fresh and clean. Seating both inside and out. Ordering took place at a kiosk but there was plenty of help nearby to answer questions. My wife and I ordered chicken sandwiches. ( The Rancher & Grilled Chicken Caesar). Both came out quick, hot & fresh. We both got combo meals, Tater tots that were super crispy and well seasoned. Drinks were self-serve for soda/tea, but a big surprise was Margarita's were available. GREAT addition. We'll be back! read more

Not only is the inside decor so nice, their tater tots are super tasty! The workers there are so friendly and helpful. 10/10 for me.

What a delightful surprise with Birdcall! I had never been to a Birdcall and wasn't expecting much beyond what I hoped would be a new take on the average drive-thru chicken sandwich... boy did I underestimate Birdcall! I'm pumped that we have this fast-food gem in our neighborhood, and I'm even more excited that it completely exceeded my expectations! Fun atmosphere... From the moment I pulled up to the drive-thru, I felt like this had the potential to be something special, everyone driving by can see the fun building colors but it's only when you get closer that you can hear the fun music playing not just for the patio, but also for the drive-thru. The food, Birdcall is here to win... I'm just going to say it, Birdcall is about to redefine fast food chicken sandwiches with its "sit-down restaurant" quality chicken sandwiches that are available in a drive-thru. The chicken was juicy, flavorful, and perfectly crispy - a true masterpiece sandwiched between soft, fresh buns (call me extra but, I like friend chicken and am still coming off this unexpected high). But to to try and put it in perspective for those who know chicken sandwiches, I had "The Rancher" and wouldn't have questioned it if a friend picked it up and told me that they stopped and got it from Whistle Britches. And I'd be remiss if I didn't talk about the fries because they deserve their own moment of glory. They were the perfect combination of crispy on the outside and soft on the inside, seasoned to perfection. It's rare to find fries that nail this balance so well, but apparently Birdcall has the secret. Customer service... What really set Birdcall apart for me, though, was the exceptional service. The employees at the drive-thru were incredibly friendly and kind, reminiscent of the warm personalities you'd expect at a coffee shop drive-thru. Their smiles and genuine hospitality made my day better and showed that Birdcall values not just the quality of their food, but also how they treat their customers. So overall, I'd say... In an era where fast food often means cutting corners, Birdcall stands out by offering high-quality, delicious food with a side of genuine, friendly service. It's a winning combination that has quickly made it a new favorite of mine. Whether you're in a rush or simply craving some top-notch chicken sandwiches and fries, Birdcall should be on your list of places to go. I've already decided what I'll try on my next visit! read more

Food was great service was fast the place it self looks very well kept up Nice and clean and very nice workers My name is Michael Ward and I give this place 5 stars read more

What a great surprise to find a high quality chicken restaurant and dining experience. Super food and service. Nice use of technology to track your order time and fantastic food. A special note on the service which was outstanding! read more

Stopped in at breakfast time today and YUM! such a visually appealing restaurant with bar, standard and outdoor seating. Not just a tender or sandwich joint. Salads, bowls, beer and wine!Dont love the kiosk order system. Luckily the morning I went wasn't busy so I was able to speak with and order with a human. He was very friendly and helpful. I think people would be more connected to a business with a personal touch. Have a kiosk or two but keep a human connection with your patrons if you want them to keep coming back. Oh ya, chicken is delicious!! read more

What a pathetic portion inconsistency... happens more often than not! And the order took 10+ minutes to prepare! No wonder they closed the other location in Texas...there is never anyone in it. read more

Birdcall - What a pathetic portion inconsistency... happens more often than not!!! - Chicken Shop Near Me - Richardson, Texas

Worst customer service ever. Always missing items from the menu. My order was missing tater tots that I ordered and when I noticed and asked about it, the rude girl told me they ran out and refunded me. Makes no sense to not tell the customer , I should not need to ask. Will never be coming back. Stay away from here read more

The sandwiches were hot and fresh. They were a hit with all of our staff and invited guests. It was a nice switch from the regular order of one of their competitors. Our take out order was ready on time for pickup. The restaurant was clean, the staff friendly and we plan on using them in the future. read more

I ordered through DoorDash, everything was perfectly included. The sauces were absolutely fantastic, the ranch with dill was amazing. Their gluten free bun was delicious and I was blown away by the gluten free nuggets! They were so tender and juicy my husband thought they were fresh. Brussels salad had a nice kick. I'll have to go here more often. Thank god for businesses that have delicious food and gluten free options! read more

This is an average chicken sandwich with an above average price. I guess I could go back and try it again, but why?

I usually don't leave bad reviews, but today I will lol I came in for seven piece spicy tender with a drink and tot. I ate three piece at the restaurant and save the rest for Work when I got into work. I have to use the restroom so many times that I got upset. The rest of the chicken I threw it away if I had to eating all of it, I might have gotten really sick. read more

Edit: updated my review to 3 stars for good customer service response. When I reached out regarding these issues they were quick to respond, gave a refund & a discount code for our next order. I have been here 3 times and every single time they have either forgotten something or messed up our order. They are very slow and this last time we placed the order online thinking it would be less likely to get messed up..they forgot to give us an entire meal we ordered! I don't typically get upset when a restaurant forgets something- things happen & people make mistakes but I can't understand how a place can screw it up every single time. And the food itself is nothing to rave about anyway read more

Cool curb appeal. I walked in on Monday a week after opening at 11:10am. Greeted and feel right at home to order off a kiosk. I had a To Go order. Rancher combo with fries and organic Arnold Palmer to drink. I also got a three piece chicken tender with several dips. The sandwich was good and crispy with a tasty bacon onion jam. The chicken was thin on this one for the cost. The fries were mostly short which made difficult to dip, messy fingers. Nice clean location with good chicken. I will be back :) read more

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Well this new restaurant in Richardson has not been slow since it opened on February 19th. How do I know that I pass by here daily. I love the inside/ outside dining areas. The garage doors ass a different flare to the decor. Let's see how it does in the Texas heat. As you walk in they have 4 kiosk available for you to order. Personnel is available if you get stuck at the kiosk. Now on to the good part the chicken. The chicken was definitely breaded well and the chicken was moist and tender, but left me a little flat on flavor. I also longed for just a little bit of heat, which they do offer those items. The tots were good especially when dipped in the birdcall sauce. I have to try again with something else next time. read more

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Wow ... this place is very cool, clean and deserves people know about it.. food is delicious and neatly prepared... i love the interior design and the set up very much and open early in the morning ... good job read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

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Didn't care for the taste of the chicken: The chicken is seasoned with cayenne pepper even their "regular" chicken. It's unfortunate that those of us with spice sensitivities are often overlooked. Not everyone likes spicy food. I I spent $14 on a salad with NO CHICKEN bc your company INSISTS on putting cayenne pepper in your pre made seasoning. Definitely not worth the price for the taste. I will say the margaritas are great and Chris was absolutely amazing in helping me and I would go back for drinks and tots based on my interaction with Chris alone. He has great customer rapport and is an absolute asset to the team! read more

Jonathan Guzman had very great customer service, and the food was fresh and very good

First time eating in at birdcall and it was great! The vibe is fun yet chill. Christian and Ishmael were working tonight and they were very welcoming and attentive! My background is in hotels and I was very impressed by their genuine customer service. They seemed excited we were there and you can tell they really wanted us to have a positive experience! Which we did so mission accomplished gentleman. The rancher and the tater tots are my go to! The tater tots almost seem like they have a bbq seasoning on them and it's delicious! read more

A really good chicken sandwich. Tots were good too. A surprise that was just what we needed on our drive.

Ordered the Nashville Hot with fries and a drink. The sandwich was delicious and fries perfectly fried. In all honesty, this reminds me of Howling Rays or Dave's Hot Chicken; very compatible and competes with them. read more

The Birdcall in Richardson was great , Very calm and relaxing atmosphere one of the employees Layla was very kind up front also very helpful when i was not sure what to choose. Highly recommend this Birdcall read more

I recently tried, tried the southern chicken sandwich from Bird call and was very pleased. The chicken was moist and had an ice crunchy coating. I particularly enjoyed the combination of the pimento cheese and coleslaw. This was a combination that I had never had before.. As a social a pick up order by another person, I cannot comment on service or ambience. But my dinner companion and I both agreed that Birdcall will definitely receive a return visit in the future read more

Excited this place opened close by our neighborhood. We usually are chick fil a people but always looking to try new spots. We have been here about five times over the past few months. The inside is nice and definitely more upscale than a regular fast food spot, they also have a full bar. The service has been pretty good for the most part. The three stars go mainly to the food quality. I've ordered nuggets for my daughter on a couple of occasions and they are pretty terrible. The chicken has been a little tough, flavorless, and dry. The sandwiches are better but still lacking in flavor. I would recommend doing a quality check on several items because the chicken just doesn't seem all that great. Will try again in a month or so. read more

Michael had great customer service. Very clean and fast. Friendly staff. Will be back again!

A great experience! Solid food, incredibly caring employees, the safest/brightest parking lot at night you will ever experience, and a really good value. Welcome to the neighborhood! See you again soon. read more

Went in trying to catch breakfast, but was a few minutes too late. Glad we were though... we ended up ordering the classic chicken sandwiches which were amazing. We ordered the fries to split and I'm glad we did, the portion size is great for the price. read more