The burger itself isn't the issue, the service however is enough for me to not go there. On this…read morelast visit, myself and a friend spent $70 on two burgers and milkshakes and this girl at the till wanted to refuse TO TAKE CASH for payment, I laughed and asked her if she wanted me to pay with goats? Like wtf

My experience at Fatburger Maple Ridge was one of the most humiliating and discriminatory…read moreencounters I have ever had in a public business. I am a disabled woman with a legitimate service dog, clearly identifiable and fully protected under British Columbia human rights law. Instead of being served like any other customer, I was treated with suspicion, stared at, interrogated, and made to feel as though I needed to justify my disability and medical accommodation to staff. That conduct is unlawful. Staff refused service, questioned me in an invasive and humiliating manner, and behaved as though my presence was a problem that needed to be examined or "verified." I was made to feel criminalized simply for existing as a disabled person. There was no professionalism, no apology, and no understanding of the law--only hostility and exclusion. This was not a misunderstanding or momentary confusion. It was a complete failure of training, management, and basic human decency. Under BC law, businesses do not get to decide whether a service dog is "real enough," nor are they permitted to interrogate disabled patrons or impose arbitrary standards. The duty is clear: you accommodate, or you discriminate. What occurred here meets the definition of prima facie discrimination. It is deeply disturbing that in 2025, a paying customer was subjected to this treatment. If this is how disabled patrons are handled, then this location is not safe, not inclusive, and not legally compliant. I will never return, and I strongly caution anyone with a disability or service animal to avoid this location. Corporate leadership should take this complaint seriously, as this conduct exposes the franchise to significant reputational and legal consequences. Do better. Train your staff. Learn the law. Disabled people are not criminals--and our service dogs are not up for debate.

Burgers were great! They even had gluten free buns! Milkshake was tasty but a little runny…read more Standard fast food decor that's good for a quick meal. I'd definitely go back except for a slightly upsetting experience when we were done with our lunch. My 12 year old niece came back from the bathroom - no tp. And when she tried to wash her hands, she turned on both faucets and only hot water came out - hot enough that when she came out of the bathroom, her hands were red and burned. Now I know that can happen, but when we mentioned it to the owner, and suggested that he reduce the temperature of the hot water, he refused to acknowledge that there might be a problem. He finally grudgingly went to check. My niece was left with red, sore hands, and feeling guilty for having said anything, and I was left feeling angry that the man was so dismissive!

Was passing by this area during lunch and decided to try this place out, we've never been here…read morebefore. Not impressed. For two burgers, one regular potato fries and a bottle of water, they told us it about $60. I told them the price didn't look right and I wasn't going to pay for that. The guy at the counter said he was customizing my order because it would be cheaper. All I wanted was to switch a beef pattie for a lamb pattie, that's all. One of the burgers already had lamb, the other one didn't so I wanted to switch it. Based on my calculation, it would be about $39 at the most with tax. How is $60 cheaper than $39? We didn't appreciate their staff looking at us every few minutes. Made us feel uncomfortable. There was nothing special about the burgers or the fries. Pattie was crumbly and the bun was soggy and couldn't hold the meat. We were glad to try it but it's not for us. Lesson learned from this dining experience: always question your bill when it doesn't look right. Even better, calculate it yourself and in advance is possible, that way you know exactly what you're paying for. And don't feel pressured to pay for anything until you're satisfied with your bill.

Vera's Burger Shack has become our go to place for a fairly priced burger. I just don't believe…read moreburgers should be in the $25 or higher price range. I ordered their Tuna-Up burger and it was cooked perfectly with all the right flavours. I use to order the tuna burger all the time when it was available at Brown's Social House. Although it wasn't on the menu.....I was able to order it and the kitchen would just cook it up but not anymore. For me, the tuna burger is what I enjoy since I find it as a healthier option. If you're like me and really enjoy tuna........you have to try the Tuna-Up at Vera's. Its fairly priced like their burgers. Onion rings at Vera's are well made...perfect amount of batter. The only thing I don't like about onion rings in the amount of oils that drips from them.....hey, you only live once and its well worth it. GO and try their Tuna-Up burger with onion rings! I'm hoping it's a permanent option on their menu.

Great customer service and good food. Food is made to order…read moreand fresh off the grill. I really like that Veras is in Port Moody, I like that they support the LGBT community and the pride parade and I like that offer so many toppings and specials. I like the decor. I really like that Veras uses good quality meat and fresh ingredients/toppings, the soda machine is very flavourful and bubbly, I like the craft beer and alcohol selection. The portions are good too. They have many different specials for the day or different sports events. I really like the veggie burger, I would recommend it with two patty's since it's very light compared to the beef burgers. I like ordering my burger with "the works". The bathrooms are not gender neutral at this location but they are clean. Ordering ahead is very easy and stress-free/simple.

This place is an anomaly in the Fast Food Universe. I found out…read more You walk in. The place is spotless. You walk up. Smiles Greet you. You order. Professional. Quick. Precise. You sit. Everything You Need On the Table. You're Served. Politely Beautifully Presented Hot Fresh Food. Let me put it to you this way.... I've been to Gastropubs with their higher prices and expensive interior and their Burger & Fries weren't nearly as good as this place. The Swiss Mushroom Burger. - The beef so tender, juicy and perfectly seasoned served right off the grill. - The Mushrooms were sauteed al dente. Not raw. Not floppy. Perfect. - The Bun and the melted Swiss cheese were at it like a perfect Tango. ..............The aroma of all this had me smiling before I even had my first bite. The Curly Garlic Fries. - You could feel and taste the crisp ridges of the cut of the fry gently but justly coated in fresh garlic....finishing off with the taste of moist potato flakes inside. Their service was impressively good. Their genuine approach to serving you, follow up table checkups and friendly demeanor from all staff was...frankly...beautiful to see. I've tried all the Fatburgers in Vancouver. How do I feel about this place? Let's just say....I'll be driving to Coquitlam from now on to quench my Burger & Fries craving. Yup. Worth it.

Always great service and great food! It's a nice vibe in there and food is always made quickly, but…read moretastes far better than any other fast food place.

Service was so so, they do the bare minimum but still expect a tip. It never seems to be that busy…read morein here so if you want to dine in, there's plenty of seating. Their mushroom swiss burger satisfied my cravings. The patty was juicy and it was loaded with grilled mushrooms.

They have a great breakfast meal, it's reasonably priced. Comes out pretty fast and really tasty…read more The service was good and they are always striving for input for improvement. The burgers are pricier than I would like, but it's definitely not a mcD's or A&W or any of the other big chain burger joints. If your in the area it's worth checking out

Too expensive, not with the price ,not happy with the food either. Won't be going there again.read more

Dissatisfied, expensive, and incorrect cooking. Ordered two burgers with a sunny side up egg as…read morepictured and egg came completely broken on two burgers. Staff said that is how they always make it and I asked why the picture isn't of a broken egg then? Fries weren't hot, and special said bottomless fries and drink even though it's apparently just the drink. Disappointed because Vera's use to be great but has gone downhill ( a lot) Atmosphere used to be up beat and lively, prices are whites out and it's dark and sad.

Tasty amazing chicken!! Love it. Can't go wrong with this fast food choice. Better than KFC!!…read more Family run and they are always very polite and friendly. Don't judge the place by it's lack of decor the food is amazing. I love the food and you will too.

Sometimes you find gems in these hole in the wall establishments. I stopped by on a sunny weekday…read moreafternoon. I was the only customer. I ended up buying a two piece chicken lunch special ($6.99) which included crinkle cut fries and a side of gravy. I picked spicy chicken and it actually tasted mildly spicy. Meat was juicy. Batter was light and crispy. The fries were fried well and brought back nostalgic memories of childhood. I ate a lot of crinkle cut fries as a kid. The gravy was okay. I did not eat much of the gravy as I prefer ketchup with my fries.

Church's Texas Chicken Food is always maintained in good…read morequality. I use both the pick up and drive through service The chicken pieces size are larger than the KFC I have been ordering Church's chicken for snacks since I was a student

So, our United flight from Houston to San Francisco was cancelled and we were rerouted to…read moreVancouver. Mom and dad were tired and hungry. Travelling for 24 hours just to get from Florida to Vancouver will do that to you. So, off to the food court for some late, late night food. Dad wanted a chicken sandwich and fries. Ironic that we flew from Houston to Vancouver to get a Texas Church's Fried Chicken Sandwich. (Too bad that they gave out the flight delay food compensation vouchers 45 minutes after we went to the food court.) Nice that we got a fresh batch of chicken and fries. Biscuits were okay as well. Good for a late night food court meal.