I can't say enough great things about Mahoganie at the Alameda Petco! My big guy has pretty serious…read moreseparation anxiety, so drop-offs at the groomer are never easy -- but Mahoganie has such a calm, confident way with him that I always leave knowing he's in good hands. Every single time I pick him up, he looks healthy, happy, and well cared for. You can tell she genuinely loves what she does and takes the time to make even the most anxious pups feel comfortable. If your dog is big, nervous, or a little dramatic at drop-off (no judgment!), Mahoganie is your person. We're so lucky to have found her!

They were out of color matched collars and leashes…read more Hodgepodge of colors that had no matching pair. 9 people in line. One checker. Nice though. Not a very fulfilling experience. Now there's 12 in line one checker.

I take my dog in for a bath & every time I've been in, the employees are either on their…read morephones...or not very helpful. Until today... AUDREY Was VERY Helpful, very polite & Nice !

Dog wash is $20 they provide shampoo and conditioner and towels…read moreThe blower dryer is a bit wild and only one of two has an ability to connect your dog via collar Overall not bad but I would also say not ideal for little dogs If possible bring a collar or harness to be in the bath and at the drying station

We used to buy our dog's food here when he was a puppy, but then I switched his food because he…read morestarted having some digestive issues. Now that we are feeding him a different brand of food, he's doing really well. We also cook different things for him in addition and now come by to this store to pick up some treats and toys whenever we have time. Friendly service. Located on Geary and Arguello.

Friendly person working there. They have nice toys and goodies for rabbits as well as a community…read moreboard to post fliers for pet services or needs.

We boarded our bearded dragon here while we were away for three weeks and could not have been…read morehappier with the experience. The pricing was reasonable, the staff were friendly and helpful, and most importantly, our little dinosaur was well taken care of. We are pretty sure he enjoyed his vacation almost as much as we enjoyed ours. We would definitely use them again in the future!

I swung by to buy timothy hay for the guinea pigs I'm fostering for a local rescue and I was so…read morethrilled to see that The Animal Connection also had rescued guinea pigs (as opposed to guinea pig from a breeder/breeding mill like the ones at Petco/Petsmart). The person working there was very nice and I think they care about animals... but they still buy some animals from breeders/breeding mills to resell them... It's really sad that some pet stores still do this, while so many rescued animals need homes. I hope The Animal Connection with do the right thing by transition to rescue-only and partner with local rescues to help get animals adopted who needs homes, and stop buying/selling any animals from breeders/breeding mills. Please do the right thing! Myself and soooo many other animal guardians really want to support businesses like yours, but not animal exploitation.

This review is for Sam. Sam solved my challenging issue and was completely focused on how…read morecreatively she could provide what I needed. I never was made to feel like a bother. Instead, I was made to feel like a valued customer. I go out of my way geographically to come to this store because they always greet me in such a warm caring manner.

We were in the area for the day and had our dog with us, as we walked around we decided to stop in…read moreand take a look. The store was clean, well organized and had a lot of services available. There was the standard treats, toys, food and accessories, but there was also a self serve pet washing area, and a pet play area/ training area. Unfortunately, someone was training while we were there, but from what it looks like, when there isn't a training session you can let your dog into the area for a but. We ended up buying some treats and toys for our dog after walking around the store a couple times and letting him sniff around. The staff was friendly and it was a nice way to kill some time while we waited for an appointment.

So happy with her first big haircut. We got the full groom and she looks wonderful. No more Grinch…read moretoes or bushy buns! Everyone was so friendly and approachable. I can't wait to go back and shop the store. I saw such an amazing selection of treats and chews. Thanks Bogie's y'all are my current favorite!

Selections are great. The staff is friendly. And they have so many great products to help keep your…read morepups happy and fed!

I took my dog to day camp and she had a blast. There are webcams so pet parents can check on their…read morefurbabies while at camp. The pet hotel staff were great - super knowledgeable and friendly. All staff seemed to be well trained in how to approach dogs and make even the most skittish/anxious ones feel comforted. The cost is also very affordable. I only wish the camp area/rooms were a bit bigger so the dogs could run around more. Needless to say, we'll be coming back.

Dropped in to this Petsmart when I was visiting HomeGoods next door a few months ago. I came in to…read morepick up a few items for the fur child and got him some treats. This Petsmart is a lot bigger than the one in the City with a pet hotel and grooming area. I haven't used either service here at this location but I like the option. Located on Gellert Blvd, part of the Serramonte mall shops.

This review is describing my experience with everything pet bird related at this store: cage, food,…read moretoy selection; cleanliness and organization; and the worst part--that they sell birds. Not only do they sell birds, but they house the birds in a tiny, cramped, windowless room in tiny cages, with one fluorescent ceiling light and what appears to be no human interaction or fresh air or appropriate light. The room is about the size of my bedroom, and there are cages stacked to the ceiling full of birds, but the cages are tiny. Back when I didn't know any better in the '90s, I purchased two parrots from pet stores, as "hand-raised babies," but those stores had all the birds in appropriately sized cages with sunlight and lots of toys and out time with visitors if you sanitized your hands. They felt out the potential owners and didn't sell birds to just anyone. Now I know better, as I volunteer with a local parrot rescue that has to turn away hundreds of unwanted pet birds a year on top of the hundreds they take in. One of those volunteer duties is doing home visits for the adoption applicants, and one took me this week to near this store, and the applicant told me about it and showed me this terrible-looking seed mix they purchased there for pets. So I stopped by this store to see what/why they were selling, and the sad and crowded windowless bird-commodity room made me cry. I left in tears. I had first browsed the shelves for toys and food, and I found the shelves unorganized, out of stock on several items, and the floors dirty. Plus a cat running around. And the cages they were selling were all tiny as well. Here's something significant and equally emotional. Under "pets" on the front page of their website, they strongly encourage adopting from shelters for dogs and cats. SO WHY NOT BIRDS? Birds live longer, are more complicated, are often more intelligent and with more complex needs, and our rescues are overrun! WHY?!?! (Profit! And it's terrible.) This is their own words--why don't they believe this for birds??!! They should contact every rescue on the West Coast and find out how overrun we are. "We have in stock a selection of small pets which include birds, fish, rodents, reptiles, amphibians, and arachnids. If you are looking for a pet kitty or pooch, we HIGHLY urge you to check out the local shelter where there are great animals looking for loving homes. Mike's Feed & Pets does not sell dogs or cats but we do have a complete line of products to help you care for them"

I love this place --…read more - HUGE selection of pet supplies - Knowledgable staff - Punch card for my dog food, get 10 bags, get 1 free - Parking right next door - One stop shop kind of place (:

Been a customer of Andy's pet shop since they were on the Alameda, then Norte Dame, and now off…read moreBascom Ave. They're been a great resource for my birds, dogs and Guinea pigs. They offer healthier options than the big box stores for your beloved pets. They have bugs for your reptiles too!

Great place with, less commercial items like bulk hay or custom wood pet houses. I love that they…read moreused to have pet sitting services- sadly no more...

I genuinely had to leave a review for Sarah and Rylie (i think that's how it's spelled) because…read morethey were genuinely so kind to me today. I brought in a tiny kitten I found that was absolutely covered in fleas, and I was honestly overwhelmed, but they immediately jumped in to help without hesitation. They helped me bathe the kitten, brought me supplies and tools, gave the baby treats, and even helped me call someone while I was trying to wash the cat hahaha. They were both so patient and sweet the entire time and made a really stressful situation feel manageable. You can tell they truly care about animals and people. I seriously appreciated them so much and I'll definitely be coming back because of how amazing they were.

I appreciated the warm welcome of the associates in this Campbell store. Priscilla was very…read morehelpful, offerred suggestions and recommendations and answered some of the questions I have. My overall experience all the way to check out was pleasant. Very friendly crew!