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    Pawsitively Bay Area

    5.0 (3 reviews)
    Closed • 12:00 pm - 6:00 PM

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    5 months ago

    Helpful 1
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    1 month ago

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    5 months ago

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    Petvet Petfood

    Petvet Petfood

    (279 reviews)

    North Oakland

    The prices are amazing, the staff is kind, and I love supporting my local community. They offer…read moreamazing products and low cost vaccines + vet services on certain days of the week. It can get very packed and you definitely need to arrive way before the store opening to get in queue for vet clinic services but they do their best to be as efficient as possible. I always recommend petvet to my fellow pet parents.

    I took my dogs there for ear infections and flea meds. My female dog had a cyst on her. Initially…read morewhen I asked them about removing the cyst I was told they can't do it and to take her to a surgeon for removal. But the cyst wasn't bothering her, nor was it solid like cancer so I decided to leave it alone. It had been 2 years with the cyst no problem. So I took them in April of this year for the ear infection and flea meds. When they brought her back to me they told me they had drained the cyst. THIS WAS NOT WHAT I BROUGHT HER FOR NOR DID I ASK AT THIS APPOINTMENT!! I asked why they did that and she said the doctor told her it was normal practice which I knew was not! The told me to monitor it and if it got infected to bring her to an emergency clinic. A few days later the cyst was back and larger! It was now hard and filed with blood! I tried to take her to the El Ceritto location and was told they couldn't help her and to call a surgeon. I called and took her around and was getting estimates of about $2800! I couldn't afford that. I called Petvet back and told them and they basically said I'm on my own and wouldn't help me save her. I was deeply devastated. By that time the cyst ruptured and was now a giant hole on her side. Luckily I found Vets In Vans. They quickly put her in antibiotics and got the infection down. Then was able to heal her with meds from the inside out. I spent almost $1000 trying to save my dog. Today I went back simply for a flea med refill and was turned away in the most rudest manor from a white lady with matted hair like a dog, who works there. She yelled at me in front of everyone that they won't see my dogs ever again because of "what I had done before". I was confused because I definitely did complain but was never rude. And in fact I could have complained to the board but chose not to because that was literally the only issue I've ever had with them. But after today's treatment from that lady with the dog matted hair, I am definitely filing! She is the true definition of a Snow Roach and should never be allowed to work with anyone's pet again! I asked for her name, she refused and told me figure it out! Would not give me the manager or owners info to file a complaint. There is also a young African American Woman who was very nice and professional who did take the time to hear me out. But she also denied what had happened saying their clinic doesn't do cysts. I asked her for the paperworkfrom April's appointment and she kindly gave that to me. And that is where I discovered that they actually noted that they drained the cyst I showed it to her and she even looked surprised. So needless to say I'm filing a complaint with the board and a small claims court claim as well!

    Bay Bridge Aquarium and Pet

    Bay Bridge Aquarium and Pet

    (132 reviews)

    West Oakland

    Yes, it's a little damp and cluttered inside. But the fish from this store are very healthy!…read moreMichael is really knowledgeable about aquarium fish health and pathology. I've noticed that the fish I've gotten from here last longer than others of the same species I get from elsewhere.

    Wanted to give this shop a shot despite some of the bad reviews we've seen…read more We came in and this place really is a mess. It's pretty dirty and there's stuff scattered everywhere. It's located in a warehouse in West Oakland, and if you look up at the ceiling, there is insulation hanging out everywhere. There were random buckets of water scattered throughout the ground, and this was honestly probably the dirtiest fish store we've walked into and we've now been to four or five in the Bay Area between El Cerrito and Hayward. We brought our young child with us and were really nervous to even let her walk around given all the water on the ground. But we gave the store the benefit of the doubt and wanted to support a small business so we picked out a few different things. A few days after bringing home two Kuhli loaches, one of them died. A few days later the other one also died. Called to express our concern and unfortunately the person working could not offer any solution, store credit, or refund and simply said once an animal is out the bag it's no longer their problem. Would not recommend, there a way better fish stores in the Bay Area that are clean, take care of their stock and provide much better customer service.

    Pet Food Express

    Pet Food Express

    (220 reviews)

    North Oakland

    Came in just before closing and got some de wormer for this homeless skinny black cat that seems to…read morelike me. Was able to pop in and out just before closing and get exactly what I needed in no time. Lots of efficient help here. I think good prices too - and faster than waiting for shipping in an urgent case. Lots of parking and in a shopping center that is convenient if you do shopping elsewhere. There is this homeless skinny black cat and I had the suspicious feeling he has worms - he is so friendly I was able to put Advantage on him and so I thought after that was taken care of a dewormer would be worthwhile. I like to call him 'The Husband' - he takes care of his wife - a callie cat - and guards the stairs from intruders as she eats. He really isn't interested in eating - I think he might do that elsewhere - but he likes to hang around and sit next to me after his wife eats and runs. He is so skinny and the two of them look sort of pathetic. Globs in their fur, probably diseases and fleas - but I like them. Due to their upper respiratory disease I have to be carful with them and not introduce their problems to my cat - but I still help them out best I can. I give them wet food and dry and Lysine from here to help with allergies or the URI. Probably in the future i will TNR them as Mrs Meow looks worn out from having children with this guy. I like her a lot she reminds me of my Pig Pig.

    Great company. Very very knowledgeable and friendly staff and they always have very high-quality…read moreproduct.

    Pawsitively Bay Area - petstore - Updated September 2026

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