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    Unleashed by Petco

    3.3 (43 reviews)

    Services - Unleashed by Petco

    Bath and groom only

    Full grooming

    Pet haircut

    2 More Services

    Pets

    Private dog training

    Unleashed by Petco Photos

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    Carol C.

    Date: 2/23/2015 Time: 3:45 PM. Weather: 65° Sunny and clear Today is the first day of business for Unleashed by Petco in Alameda Landing. There will be grand opening events starting next week. According to the gentleman (manager?) assisting me, the difference between Petco and Unleashed is Petco sells pets (kittens, birds, fish) and Unleashed does not. He also gave me a tour of the store, showing me the types of products they carry. Ambiance: Spacious, well lit store with pet supplies (food, snacks/treats, shampoos, toys, frozen items, dog beds, etc.) for cats and dogs. Upon entrance through double glass door, cat products are to the left and dog products to the right. There is a machine to make a pet ID tag. They have an area in the back of the store for pet wash. Cost is $10. Store will provide customer with cleaning and grooming supplies, apron and towels in a basket. Customer service: Excellent! Manager and Cynthia acknowledged me immediately and they also acknowledged other customers in the same manner. Both were friendly, gracious, helpful and personable. Purchases: two bags of Merrick doggie treats - wingalings (applewood bacon flavor) and Grammy's pot pie (oven-baked with real chicken, potatoes, peas and carrots). Products made in the USA. Cost (tax included): $15.24. Husband was wondering why I was in store for more than 1/2 hour. He came in and spent money, too...lol. His purchases: Zenpet ProCone, which is a soft recovery collar, and a container of healing cream for hot spots and wound care for our dog, Teddy. These products also made in USA. Cost (tax included): $46.85. Final thoughts: Unleashed will be our go-to store for pet supplies and pet wash. No more traveling across town for our pet needs. Welcome, Unleashed to a neighborhood that's closer to my home.

    Sonoma after her bath :) -cane corso-
    Rachel R.

    Thank you Celena for the great customer service and the other lady working on Labor day about 2pm. My cane corso and I had a great time in your store and her bath was just what she needed. Great Job! Sonoma and I will be back :)

    The piggy wagon express

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    5 months ago

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    1 year ago

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    7 months ago

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    3 years ago

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    1 year ago

    Terrible customer service every time I come. Employees seem unhappy and are rude/uninterested.

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    2 years ago

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    2 years ago

    Rude cashier, no etiquette, doesn't know how to say thank you, and you're welcome to the customer.

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    3 years ago

    Looked like they do not want my business.Boarder line rude employees to say the least. Be nice even if you hate your job.

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    9 years ago

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    10 years ago

    You'll have better luck finding another place and will probably have a more enjoyable experience.

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    Page 1 of 2

    Ask the Community - Unleashed by Petco

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    I'm really sad to rank this place so low. I've taken three of my cats here for the past three…read moreyears. Two of my cats were seniors who past from chronic kidney disease and one from cancer. They really took care of my girl in oncology but she didn't make it. They provided clear expectations on the quality of life for my two elders girls and helped me make the right decisions to put them to rest. My youngest cat, who we only had for less than two years, has shown sign of chronic gastrointestinal issues and every time we've take him in, they weren't as compassionate. Within his less than two years of life, he's been to the ER for the same symptoms four times. Three were at PETs. We chose to bring him here because of our past experience with our girls. For his care here, the vets were evasive and push incredible expensive diagnostic that didn't actually solve the issue. Every single time they just gave him pain meds after blood work and radiology showed nothing wrong. We didn't want to say anything, but Dr. Peterson seemed to be on a stimulant or some kind of meds while she spoke to us. She kept repeating the same questions over and over after we answered them and was talking a mile a minute and continously interrupting us. It was jarring. She wouldn't refer us to a specialist or internal medicine unless we wanted to pay even more. This is very predatory. Thankfully, we brought him to another facility for the same situation when we couldn't make it to PETs. After gathering records from that office and PETS, this facility called me and sent me a list of internal medicine practices I could take my cat to. They did this without forcing us to come in or saying they couldn't do it unless we did more procedures. They got back to me the same day with his records. This is a stark difference from how we were treated at PETs. PETs didn't send his records for several days. They spelled my name wrong several times after asking me multiple times how to spell it and continued to say they could help us further unless we wanted to pay more. They have become a money-grabbing predatory practice. And I can only say this with confidence because of the stark difference on how we were treated at PETs vs the other facility. We have enough evidence to take him to internal endoscopy ourselves without dealing with PETs anymore I'm really sad to rank this place so low. I've taken three of my cats here for the past three years. Two of my cats were seniors who past from chronic kidney disease and one from cancer. They really took care of my girl in oncology but she didn't make it. They provided clear expectations on the quality of life for my two elders girls and helped me make the right decisions to put them to rest. My youngest cat, who we only had for less than two years, has shown sign of chronic gastrointestinal issues and every time we've take him in, they weren't as compassionate. Within his less than two years of time? He's been to the ER for the same symptoms four times? Three were at PETs. We chose to bring him here because if our past experience with our girls. For his care here, the vets were evasive and push incredible expensive diagnostic that didn't actually solve the issue. Every single time they just gave him pain meds after blood work and radiology showed nothing wrong. We didn't want to say anything, but Dr. Peterson seemed to be on a stimulant or some kind of meds while she spike to us. She kept repeating the same questions over and over after we answered them and was taking a mile a minute and continously interrupting us. It was jarring. She wouldn't refer us to a specialist or internal medicine unless we wanted to pay even more. This is very predatory. Thankfully, we brought him to another facility for the same situation when we couldn't make it to PETs. After gathering records from that office and PETS, this facility called me and sent me a list of internal medicine I could take my cat to. They did this without forcing us to come in or saying they couldn't do it unless we did more procedures. They got back to me the same day with his records. This is a stark difference from how we were treated at PETs. PETs didn't send his records for several days. They spelled my name wrong several times after asking me multiple times how to spell it and continued to say they could help us further unless we wanted to pay more. They have become a money-grabbing predatory practice. And I can only say this with confidence because of the stark difference on how we were treated at PETs vs the other facility. We have enough evidence to take him to internal ourselves without dealing with PETs anymore and hopefully can get him proper treatment instead of a bandaidand hopefully can get him proper treatment instead of a bandaid.

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    Back to update my review about 6 months later - we still absolutely love Marina Village Veterinary…read moreand our vet, Dr Ashley. The team here are all super nice, friendly, and accommodating. Every interaction feels super easy and quick, and the staff is both knowledgeable and compassionate. The staff are clearly well trained and every vaccination, sample collection, and conversation is handled with expertise. The front desk staff are really friendly and It is really easy to communicate with their team to make appointments, ask for refills, etc, which is absolutely not the case with every vet. We are so grateful to have found this wonderful vet and I seriously recommend them to everyone I know because everyone deserves to have a vet this awesome. Also, the area is super nice and quiet, perfect for a nice walk before or after your appointment. There are some good human food options nearby too!

    I've held off on writing this review for many months, because I greatly dislike the corporatization…read moreof healthcare and MVV is a small business, but we can't support them any longer. 1. Dr Ashley is amazing. If you must go here, don't settle for another vet. No exceptions. We've had average to terrible experiences with two other vets at this practice. One came across as if she didn't know what she was doing and the other was proficient but lacked bedside manner and piled cost on top of cost to our bill. Which leads me to... 2. It's unaffordable. They will present a ludicrously expensive estimate and stand there are you awkwardly ask for items to be removed because you need to pay your rent. If you take a sneezing cat in here that they deem mature age (about 6+ yrs) and you will basically be required to pay $500+ for a sr blood test and that's only the start. Expect to be presented with something upwards of $1,500 for a non-emergency checkup. And I can verify these costs are exorbitant because we moved our cat to another highly reputable, privately owned vet within a 5 mile radius and had our kitten neutered. Total cost, $335 out the door. No upsell and the vet even voluntarily took things off the initial estimate. I know it's not 1:1 comparison but... Also we noticed on their schedule while waiting that some patients have a "$" next to their name (literally). I won't speculate what that means... 3. The supporting staff is underwhelming. Expect conflicting communications (we would receive brochures and updates for dogs, after bringing in a cat). Don't expect someone to answer the phone, or reply back from their text messaging system. I don't know if it's broken, but sometimes they get the text and sometimes when you call after they don't respond to the text they say they never got it. But then you'll get a text from them at the same number they didn't respond to... so I don't know. Also picking up medication is a pain. We've called to verify prescriptions were ready only to get there and have to wait 20 minutes while they prepare it. And don't expect them to remember or think about your pet's preferences or personality. We have a picky eater and they prescribed an extremely bitter pill without even mentioning it. When we called they said crush it up in food... like, do you know our cat that will never work. Obviously they don't. 4. The parking is convenient. In conclusion. Dr. Ashley is an amazing. I wish we could support Marina Village Vet but our patience and our wallet can't.

    Unleashed by Petco - petstore - Updated May 2026

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