I'm updating a previous one star review. The pharmacy has upped their game. When there's a line, it…read moremoves much faster. In early 2024 I had two discouraging experiences where they were out of a common medications. One time that meant enduring kidney stone pain until they could unpack their shipment later that day. It is now also possible to get through on the phone.

You have to show up at the pharmacy to see if your prescription is ready in this case. It was…read morecalled in on Thursday, and I can't go online and do it via the phone because it just puts me back to the main menu. I even complained to corporate last week about this, and they said it would be fixed, but clearly it's not because today I just tried it again and my only compromise is to go down there which when you're sick, you do not feel like doing

Rude little girl at the photo counter doesn't seem to want to do her job. Waited five minutes when…read moreI can hear her right behind the half wall of order bins, I finally said hello and she sulks out a minute later to just look at me. I tell her I have a pickup and she just says what size. I tell her my name and that it's an online order, thinking she'll look it up, and she just asks what size again--more rudely this time. I tell her I have two 5X7 items and she asks my name again, guess she couldn't focus on anything until she knew the size. She hands me the photo envelop, saying nothing, and I notice there is no printed label and the handwritten price is wrong from what my online total was. I let her know and she just says the printer isn't working. Okay so she couldn't look up the order and get the correct price??? I show her the email confirmation and she writes a new price, again seeming annoyed at having to do her job. When I go to the counter to check out, the nicer lady there says, oh no, there's no label. I let her know the situation relayed by the other gal and this lady says something like, she should know better and I reply, well she's not very helpful. The lady just says, yeah she needs to work on her customer service. So this is a known issue? I know it's hard to find help these days, I guess you can't expect it to be good help. This Walgreens is decent 2 out of 5 times I go, thus the two stars. It's not the first time I've gotten lackluster service, but there are some good customer service associates there at times.

Wish I didn't have to give the one star Won't be going back customer service sucks and I don't…read moreunderstand why you would need an ID to return something that you have the receipt for showing that you purchased the item yeah sure if you don't have the receipt I can see or understand but if I have the receipt showing that I purchased the item you guys should return the item

We went to Fred Meyer to pick up a few things and ended up buying almost $100.00, because…read moreeverything is so reasonable compared to the prices in Hawaii. Frozen Dungeness crab they had on sale for $ 6.99 lbs in Hawaii on sale is $17.99 per pound. Banana's .55 per pound and they carry a wide variety of produce items and Fresh and Frozen Seafoods. Even the meat department the prices are very good and the grocery items also. They also have a Department store & Electronic and Jewelry department inside. The restrooms located in the middle front of the store which are very clean. Large parking lots.

Today's interaction made me think, "Yep... I'm at this store enough that it's time to write a…read morereview." I've been coming to this Fred Meyer in Redmond at all hours of the day (and night) for years because it's close to home, but I keep coming back because the staff are consistently helpful, patient, and kind. Whether I'm asking where something is, looking for a substitute, or doing the classic "I know this was here yesterday" aisle stare, someone is always willing to help. The produce is generally fresh, and while the occasional item is out of stock, that feels pretty normal--especially around busy times. I also want to give a shout-out to a front-end manager named Gio. Just this week, I made a totally my-fault mistake at checkout involving cash back, and Gio handled it immediately with calm, professional kindness. It was a small moment that really captured the level of customer service I've come to expect here. Solid groceries, genuinely good people, and customer service that keeps a Redmond regular coming back. Rock on, Freddy's

Always helpful and understanding have been here over 10 years wouldn't go anywhere else. Love the…read morestaff. I'm thankful for all there help when I need information and help. Thank you

Pharmacy staff needs to learn customer service. Do not want to help with issues with insurance…read moredenying meds. Will push you away because they have a line. They don't tell you the whole truth or will not provide a solution. Can be rude. Store manager is nice but protects his employees. This is the second time in a week that I have not been able to get my med because of them. Didn't even ask if I a wanted to pay full price. No sense of urgency or concern. If I could rate this place a zero I would.

I went in to get my fishing license and I got sucked into a big TV section that was playing lord of…read morethe rings. Ended up staying for the full 2 and a half hours. Overall great store and good tvs.

Speaking for the Redmond store it is clean, the employees…read moreare great, never saw anyone there in a bad mood in over 30 years.

This Yelp listing makes me so sad. The photos are from pre-lockdown times when Sisters Drug was a…read morelovely gift shop as well as a pharmacy. Clearly they don't have the resources nowadays to comment on mean reviews or to modernize their computer system. I am so grateful that they are still in business if only a shadow of what they once were. They are the only pharmacy left in town and they TRY. I have driven the 20 miles to the next closest pharmacy and had the same experience there that Andie C had in Sisters, except that I was left with the choice of driving 40 miles home and back or hanging out in another town with nothing to do but wait for the pharmacists to catch up.

Ineptitude at its finest. My doctor sent two prescriptions first thing this morning (around 9:30…read moream). It's 3:06 pm and they STILL don't have one of them ready. They claim they never received it from the doctor. I drove back to the doctor's office and got a hard copy only to have the doctor show me the confirmation that BOTH were sent this morning. I came back to Sisters Drug and handed the copy directly to them. After waiting in line yet again, the lady behind the counter tells me "they still haven't sent it in." Ummm...I handed it directly to you a few minutes ago!! For the love of Pete?! I know they're busy with a lot going on but how inept are they? You don't remember me handing up a piece of paper literally moments ago?! I asked if they could please rush it as I was supposed to start taking them this morning. I was told it would be at least 30+ minutes. I asked to speak with the pharmacist, a manager, someone who could actually assist me. The pharmacist comes to the counter and says he can put it to the front of the line & the receptionist says it already is. I ask, "the front of the line is still going to be 30+ minutes?" What a joke of an organization. If I had any other choice I'd run there now. Unfortunately, I don't have the means to drive to Redmond or Bend. SISTERS DRUG IS SUBPAR AT BEST. I'd give ZERO stars if I could.

The cupboards are BARE..... seriously, the shelves are totally enpty; even entire rows are empty…read more Are they closing or what??

The pharmacy refuses to answer the phone and I am housebound and cannot drive. Very frustrating…read morewhen I have a question or need to know why my prescriptions aren't ready on time. And when I did ask in person, a pharmacy worker nearly bit my head off with her attitude and answer.

First I had to call and ask a question of the pharmacist. After 20 minutes nobody picked up the…read morephone. Then I called the Walgreens manager to get a hold of a pharmacist for me. I waited for 15 minutes, they never picked up the phone. Once I got there one of my prescriptions was transferred to another store by the pharmacist. He said it would be ready that night. He said it would be a 20 minute drive. That was OK. I needed it. The next day I drove to get my medicine it had not been transferred. All they had for me after all this driving and waiting is a simple "sorry". Well, sorry doesn't cut it. I like Walgreens, but this one has terrible customer service. What a waste of an hour and a half of my life.

Really nice staff. They were very helpful in getting us what we were looking for. And we were outta…read morethere in no time. Thanks!

Salt of the earth folks, one of the last locally owned pharmacies in Central Oregon. Everyone is…read morefriendly and helpful, and the business does a lot for the community. Both the address and map are wrong, it's on Oak Street, right above McDonalds on the north end of town. Please consider shopping here rather than send your money out of town!