We hired Senco Home Services for our roof replacement. Unfortunately, the experience has been…read moreextremely frustrating and unprofessional. Our project remains uncompleted with a mudroom without a roof, despite us having paid the full amount of $13,000 for the project. What is most unacceptable is the complete breakdown of communication. Over the past few months, we have placed numerous calls and sent multiple emails; however, they have become entirely unresponsive, only occasionally replying to give us false completion dates. We were promised a timely and professional service, and instead, we are left with an unfinished job and a vendor who has essentially abandoned the project. This lack of accountability and disregard for a paying client is alarming. I cannot recommend Senco Home Services to anyone who values clear communication and project completion. Avoid the stress and look elsewhere.

In January 2023 I signed a contract for a new roof and in April paid the $4,900 deposit, but I…read morenever heard back about the install date despite repeated attempts to contact them. On May 27, 2023, I notified them that I had filed a Fraud Claim with my Bank to recoup the deposit, and that got their attention and they scheduled the installation for early July. There was minor damage done to an attic fan and a gutter issue they were supposed to fix during the installation. In October 2023 there was a (new) significant leak that caused over $1,000 in interior damage. They finally sent someone to fix the roofing issue but never sent the electrician to fix the fan. In February 2024, Chris showed up and explained what else he was going to do to fix the leak issue including re-routing a gutter and making a downspout larger. Between July 5, 2023 and May 15, 2024, I sent dozens of emails and texts and made multiple phone calls to three people at SENCO. In May 2024 I threatened to file claims here, with the Better Business Bureau, and the Tewksbury Chamber of Commerce. Within days they called me to say they would be by within the week to make things right. I haven't heard from them since. If you hire SENCO, expect to pay out of pocket for any damages.

We just had our 3rd major project completed by J and R Fine Landscaping. It extended our usable…read morespace and it looks great. We also had a large patio and firepit installed a few years ago which turned out to be more difficult than planned due to a large amount of concrete underground. This also included a redo of our front yard. The project was still finished on time and still looks wonderful. Last year we had another patio completed and our yard leveled out which gives us another place to sit and enjoy yard games. It also looks great. We found J and R Fine Landscaping to be very responsive on all of our projects including smaller short notice needed yard maintenance projects. Jim Goddard always provided great advice on what we should do and what would look great but he would always work with what we wanted. We also found his estimates and pricing to be very competitive with real value.

We live on a slope we wanted to put a swing set for our kids. Our backyard was uneven, it was…read moredifficult to mow the lawn and keep up with the uneven slope. Went sliding down the backyard many times during the winter while walking our pup. Few landscaping companies we approached gave us crazy design and ideas that didn't make sense at a ransom price. When we approached Jim, he was very knowledgeable he understood what is the best and efficient way to utilize the area. He gave us a quote, he itemized and gave us a high level project plan. Once the project kicked off his team was always on time and they worked tirelessly to complete the project. We will be working with Jim on all our landscaping projects. I recommend him!

DO NOT HIRE - Ryan's work is half @ssed at best. Doesn't know who his own workers name's. Leaves a…read moremess for tenants to clean up and blames us for the bad weather and complete lack of respect. His plows caused more damage than snow plowed. Has little knowledge about how to run the equipment. Not insured and doesn't get permits for the work. Dig safe is a joke to him.

Very responsive company and provided a great pricing for my project - I would recommend using this…read morecompany

Brand new roof installed..by a crew who really was not prepared to deal with a very complicated…read moreVictorian Roof..with many valleys and a square teritt..it leaked from day 1.. came back over a dozen times over the course of 4 months trying to fix..had to strip the entire valley to add a rubber roof under up 3 ft of valley.. it seemed to work..now 1 yr later another valley is leaking bad..and have plaster wall damage inside house....I don't feel confident that they are capable of this repair as it took the 6-7 attempts at the other one..I have contacted them..they were supposed to go up and look today..and didn't..

From the very start, I could tell that Rick, the owner of Tallbot Roofing, was meticulous,…read moretrustworthy, and reliable. I got several quotes, and Rick was the ONLY roofer who actually took the time to give my entire roof a very close inspection, upon which he pointed out several issues (some of which I had previously noticed, but hadn't yet mentioned). I had a lot of anxiety about the job, due to some other structural issues with my house - but he essentially held my hand throughout the process, and made me feel very comfortable, and well taken care of from start to finish. When I was ready to have the work done, he fit me into his busy schedule, and got the job done in a very timely manner. I really can't recommend him highly enough!

wasn't too thrilled about spending money for asphalt on an already large new garage project but…read morethis went really well. John called back quickly and was available to meet the next day, gave me a quote on the spot that wasn't the lowest but right in the ballpark. He had some great ideas for the drainage and I like a contractor that gives me the solutions and not all the problems he may face with the job. He did the job about 7 days later as promised and showed up a day later to make sure I was happy with the work. The best news after the recent deluge thunderstorms I've not had a drop of water in my low lying garage.... excellent job !!

The worse !! My driveway was falling apart after 8 months . I call the owner he said he would fix…read moreit them he gosh me .

We needed some interior wood work done in a hurry. Matt came right away and did a terrific job…read more His prices are fair and he finished the job quickly, neatly and just as we asked for. It is hard to find good tradesmen these days, so I am glad to know I can always count on Matt Garabedian.

Matt was prompt in coming to my house and in providing an oral estimate and a written one upon…read morerequest.. However, I thought the materials estimate for the post to be replaced in the porch was too high. Home Depot's price was $100 less. Matt checked it out and agreed to get the post at Home Depot and pass on the savings to me. Then, when I told him I only needed 3 window trims replaced instead of 4, he abruptly stopped returning my calls. The morning he had agreed to do the job, I called him again. He then told me he was no longer interested in doing the job because I had beat him up on the price???? I find this behavior very unprofessional. I wasted precious days waiting and now I need to start the process again!

Fantastic job, exceeded my expectations. They did my entire roof, replaced 3 skylights, and…read morereplaced an old, rusting part of my chimney. I can't say enough about the communications throughout the process, from the initial visit, help with color selection, the plans for the day of the work, and a follow-up, I was always being updated with what was going on. And the cleanup was fantastic, not one piece of old material, trash or debris was left behind, you would have never known they were there. And of course it looks great, and my neighbors are complimenting the looks of the new roof. Highly recommended.

Absolutely amazing experience! Troy and his whole crew were so fast and efficient. I appreciate…read moretheir help and expertise. Thank you so much Lane!! We will be telling everyone we know!!

Buyer beware, horrible fence install! One day job turned…read moreinto 4-5 days. Two workers quit during my install. Owner, Bill never came back to fix his mistakes, as promised and was paid in full. Owner never responded to my texts and email. Shop around before hiring this company!

Great job repairing my pool fence and gate. They were on time, said what they'd do at a fair price…read moreand did it quickly. I highly recommend calling them if you have a fencing need.