I would never suggest buying a car from these people. They sold me a car that they don't even have…read morethe title to and now I'm stuck getting 30 day tags every month until I can get real tags. Mind you it's going on the 4th month of me having this car and still no tags and the owner is no help.

This place is a joke. They put on a good show make you think they care even give you a 30 day…read morewarranty. I just bought a car from these people drove it off the light and from day one the head lights didn't work and had an extensive oil leak. Called and asked about bringing it they said the salesman wasn't there and would be out to call back in a couple weeks needless to say this was the next day. I called back a couple days later as this is when we noticed the oil leak because the light came on. Added oil thinking maybe it was just low couldn't drive it 10 miles with out it coming back on. Called back and they said no one would be available to look at car until the 1st of December and that we had to pay to get it towed to there shop. I didn't have the money to tow it to them and had a long standing friend that owns his own shop and is very reputable he offered to tow it to his shop for free to look at it. We decided to do so to find the head light had a broke wire and the car had an extreme oil leak from the valve over gasket and rear seal. This car had a brand new inspection so to me this seems shady. I've reached out to them and instead of agreeing to pay half like the warranty states they will even though I feel they are responsible for the entire repair being it wasn't drivable when we bought it off the lot they are only willing to give 300 towards a major repair wanting us to bring it to them on our own dime. At this point I don't trust them. This is SHADY dealership I wouldn't buy another vehicle or recommend them to anyone. It's a shame because me and my nephew were really excited while speaking to them they put on one good show upfront. And the lady that answered the phone is very rude and should find a different job. BUYER BE AWARE!!!!

I bought a retired state police sedan cruiser from this dealer. I was concerned about the internal…read morewater pump in this engine as they are known to fail. After the warranty expired I took it back to have he water pump replaced. As it turned out Mike had replaced the pump before i purchased the car. A shady dealer would have taken my money and done nothing. Mike checked the car and his records of it and found that the pump was replaced. They charged nothing for looking into this and informed me of the warranty of the pump should it fair in the future. I can not be more happy about doing business with this dealer.

Exceptional service and unbeatable prices. Find my daughters first car there and we're beyond happy…read morewith it. Go here for all your car and automotive needs!!!

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

They approved me for a 2023 dodge Durango then 30days later told me the bank decided not to go…read morealong with the approval and asked me to bring the vehicle back within 24hrs. Do not go to them for any type of financing when I looked it up this it's called a yo-yo scam. DO NOT deal with the young lady Ty or Mike they are scam artist!!!! I lost out on my vehicle and now have a hard time rebuilding my credit because it took major hits because they tried several different banks to try and get me reapproved without my permission.

Cierra and Mo in sales are great! Had some issues with service! Purchased a vehicle and a trouble…read morelight came on the next day. I got a service ticket to drop the vehicle off on the 10th and never received a courtesy call on the status of the repair for 5 days. I called to inquire and the " service manager" was very rude and dismissive. As a new customer was told "well we are short on mechanics and there's no one here who can fix your car" but no referral to another dealership who could... so on day 7? After my complaint a tech called to say they didn't see my issue after a test drive... But it still hesitate and the lights been constantly popping on and off since I've picked it up.

Best imported car auto body repairs. Timely and excellent service. Honest pricing and good advice!read more

From the owner: With years of experience serving Henrico and surrounding Virginia areas, our car dealership located…read moreat 5016 Williamsburg Road, Henrico, Virginia 23231, is dedicated in providing high-quality, pre-owned vehicles to our customers. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

The team is great! Omar, John, Elmo, Harley and Kevin made me feel so comfortable. They are very…read morehospitable. I was adamant about getting my 5th Lexus, but Elmo put me in a gorgeous Audi Q5 that I couldn't resist. The leasing process was easy and the payments are reasonable. I am a happy camper!

I went in on a Saturday and Jason Mayo assisted me. This guy was awesome. He said from the…read morebeginning he was going to take care of me and ge did. He got my payment alot lower than my budget. This guy really knows his stuff. This is the 2nd car l have purchased from City to City and Omar White and his staff is spectacular. My whole family has purchased vehicles from this company and no problems. They have sold me into being a longtime customer Thank you City to City.

Everyone was so friendly , the service was excellent and the price was awesome! I did mention it…read moreto several friends around the area to check them out! They were fantastic and I will continue to visit them for service again and again!!

Met with a great manager "Jake"and sales representative "Tamara". Both were knowledgeable, helpful…read moreand willing to help. Both provided great customer service.

I had a great experience at Haley. Felt like Austin and KP were real with me from the get go. No…read moreupsell, just a frank, honest conversation. I felt good about the price, they felt good about the sale. There was an item missing from the vehicle and they worked to make it right. I felt like they took my questions seriously. My sale was weird in that I was on travel when a vehicle I was interested in became available with them. They had zero issues working outside the box with me via phone and text, held the vehicle I wanted awaiting my return. The only thing that didn't get fixed was a scratch, small rub/scratch and the rear bumper is popped up "slightly" on my used vehicle purchase. I probably could have pushed for it to be fixed harder but honestly felt like I got a good deal. I would 100 percent buy from Austin and KP again at Haley.

Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.