Clean store, friendly baristas. I got a frozen drink and my husband got an iced coffee. Mine had white chocolate and caramel. OMG delicious!!! read more

Got food poisoning from coffee and a bagel here. Tried to resolve with management over phone and email and they ignored me and refused to refund. Won't be back but have a great day!! read more

I had a summer coffee drink I do not recall the name but the drink was made well! I for sure will be returning and the drive through cashier was a super pleasant young guy! read more

I really enjoyed the coffee, the staff, the "bragles". But all good things come to an end. Unless you go on a day that has a special you end up spending ~$10 for a large coffee with oatmilk. The last few times the coffee tasted burnt - okay, I can give them the benefit of the doubt they were just having a bad day. The bragles started tasting more microwaved, thrown inside a horrible tinfoil wrap so it's soggy and chewy and boiling hot. This last visit sealed the deal - I'll never go back and I hope you consider your options before going. My husband went to pick us up 2 large coffees with oatmilk (I have a dairy intolerance and whole milk KILLS me, I'm also breastfeeding my 2 month old daughter who has a dairy intolerance as well) and a turkey havarti bragle. It was $25!!!! I have 1/4 of my coffee and a few bites of bagel before I can tell something isn't right. The coffee was definitely made with whole milk, but even more than that I was VIOLENTLY ill. My husband calls the store to talk with a manager about the coffee being made wrong. They said "sorry, there's not a manager here, we can't tell if the coffee was made with whole milk or oatmilk because we all collectively make the coffees together so there's no way to tell, come back tomorrow to get a new coffee" I spent the day in the bathroom - again with a newborn and 2 toddlers who need their mom at 100%. I call the next day hoping to speak to a manager, I get the same "there's no manager on duty" I told them I thought I had food poisoning and wanted a refund and to speak with someone. The kid suggested I go to "biggby dot com and fill out a complaint because that would be quicker". I told him I'd prefer he write down my information because I'm a mom of 3 and I have food poisoning - I don't need to hunt down an email to speak to someone about getting a refund. (Hindsight he never shared my information because I never got a call) I ended up going online to fill out a complaint. Got the full run around, the owner reached out and apologized - asking questions about the visit and then radio silence for 5 days. I reached back out appalled it had taken almost a week to hear back. The owner got an attitude - saying they had a family emergency and they would refund me. TLDR: go literally anywhere else for coffee, you'll save money and you won't get the wrong type of milk in your coffee. read more

Biggby Coffee - Daily specials menu - Coffee & Tea Near Me - Pineville, North Carolina

I was in the area & had a jonesing for a Cortado. It wasn't on their on-line menu but I went inside the store and asked the barista. After a brief conversation the young man said he cold do it. It was really quite good! Maybe better than Starbucks! read more

Disappointed with the coffee at the Waffle House, I headed here and spent an hour this morning sipping away at a small coffee that was actually the size of a small oil drum while I wrote a couple Yelp reviews. There's a very comfy single-seat booth in the back that was pretty darned awesome with a power outlet and a nice view of the comings and goings. The coffee was excellent and the space was lovely. [Review 1155 of 2024 - 3646 in North Carolina - 22178 overall] read more

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I've only been to this location a few times, but I have loved it every time! The staff are wonderful, especially Emily who is a delight to talk to! I have tried several different foods and drinks, and have loved everything I tried! I can recommend this location highly! read more

I placed a pickup order through DoorDash this morning, expecting it to be quick and convenient since I had my baby with me. When I got to the drive-thru and told the employee I was there to pick up my order, she told me I had to come inside. I explained I had a baby in the car and asked if they could hand it through the window -- she refused, without even offering an apology for the inconvenience. I had to park, unbuckle my baby from his car seat, and go inside just to pick up an order that was already sitting on the counter. The girl who handed me my order had an attitude on top of it all -- no apology, no sense of customer service, just a bad attitude like I was the problem. I had my baby in one arm while trying to balance a drink tray and a bag of food in the other. It was completely unnecessary and frustrating!! What makes this even worse is that just a few days ago (Friday), my husband picked up our DoorDash order from the drive thru WITH NO issue at all. Clearly, the policy is inconsistent depending on who's working. If you can't pass a prepaid order through the window, you shouldn't offer a pickup option on the DoorDash app. And honestly, what's the point of having a drive thru window at all if you can't accommodate basic situations like this? Make it make sense. Very disappointing experience. read more

Biggby Coffee has been an outstanding community partner with Meck South Rotary and Pineville Elementary for several years. The products are delicious and the service outstanding! I had a pick up order for a community event on Thursday, and as soon as I entered the shop I was greeted quickly and warmly by several employees. My order was ready to go! Highly recommend Biggby for personal coffee experiences or community events! Thank you Melissa! read more

New coffee shop in town. Very nice and helpful staff greeted us and welcomed us in. The shop is super clean on the inside and they have plenty of places to sit and hang out or work. WiFi is free. There isn't a front patio but there are two comfy orange rocking chairs out front that are nice to sit in. They also have a drive-thru which is super convenient if you're on the go. The menu is huge. They have plenty of offerings on the board but there is also a paper list with 100's of options. On Monday's you can add a muffin for $1.99. I didn't try one but might have to come back for the lemon muffin another time. They warm they up for you if you'd like. I tried a chai latte with oat milk. It was very good. Super sweet. I only drank half. My only knock is that a small (16oz) iced chai with oat milk was $7! That pricing isn't something I would run back here for. I know SB's is a major corporation but to compare a venti iced caramel oat milk chai there is $7.25. I snagged a free loyalty card which is always a plus. I think you get something free after every 12th visit. Double check that. Anyways, it's always nice to have options and here there are tons. I don't drink coffee so maybe the true coffee drinkers will review in the future and tell you more about their experiences. read more

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The staff are incredible, every time I walk in I feel welcome into this biggby's home. Even after I was indecisive, the staff were patient and made sure they got my order right even though I assured them it'd be okay with the original order. The bragels are amazing, I love the maple waffle, the only complaint would be its out of season right now I think. I also love the overall vibe of the place, its clean, its modern, and the music makes it comfortable. If you have time to stop by its a great experience. read more

The customer service was great as it was my first time! Yes they have coconut milk and lemonade although I did not see it listed on the drive thru menu they sell it so just ask. I got a seasonal cookie drink. It was at a warm temp which I like since I hate drinking hot coffee that burns my tongue. lol either way judgement free they took good care of me! I'll be back! read more

Friendly staff and yummy drinks. I don't make it this way often but enjoy it when I do :)

I was so excited to see that a Biggby to this area b/c I visited the one in Raleigh and loved it! Krystal helped me decide on what to get and shared with me to sign up on the app which I did. She was very helpful & friendly. I ordered the pumpkin cream cheese muffin, which she offered to warm up, and an iced cinnamon latte w/marshmallow syrup, oat milk & cold foam. I felt the muffin could have tasted fresher but other than that I was happy. They have a drive thru which is convenient and ample amount of seating. read more

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Was not greeted when entering. Waiting at the counter for at least 11 minutes before my order was taken. Hard bagels.Horse playing around food while in service, Very unprofessional. read more

Excited to try a new coffee spot in this area, sad to say it was so disappointing. I will not be back. Upon entering the establishment, staff was not friendly. The coffee is disgusting, burnt espresso tastes similar to that burnt taste you get occasionally at Starbucks. The bagels were horrible, the cream cheese comes on it and they heat up the bagels with the cream cheese so it's extra hot when you eat it. Not worth the money, McDonald's iced lattes would have been better. I'm not sure how they afford to pay 3+ people behind the counter because the place was dead inside, which was the first red flag walking in.. I've never seen an empty coffee shop, especially in the morning time. Avoid this place and don't add to your coffee list! read more

The coffee is excellent; I tried several different types and they were all excellent! However, when it is busy, it is small, slow and hard to find seating for a chat. Large work table helps. And there is a grassy area nearby if the weather is good. They have a nice selection of non-dairy milks, but I sometimes drink regular milk, and the staff told me they are not allowed to carry whole milk, only 2% read more

The boy and girl working today were so helpful and kind. My first time at a Bigby. Give them a raise! Coffee good too.

Nice strong coffee! Can make drinks hot and cold with many off menu options to choose from. Very mint food options a few muffins and a cherry danish. Some Indoor seating . Very polite employees! read more

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Awful - no cream, no drip coffee, clueless staff who can't explain coffee basics - we ended up leaving because the ordering process was so frustrating read more

I have been living in Pineville for 17 years and it's so good to see the growth that is happening outside of my doorstep. Today I wanted iced coffee but not from the usual suspects. I devised to give Biggby a try and I'm glad I did. Friendly staff, quick and efficient. It is a welcoming place to stop in for a coffee or the best yet is a drive thru. I have found another great gem in Pineville read more

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Coffee is good and so are the bagels but my cream cheese was moldy and I couldn't enjoy the bagel. No hate just check the dates. read more

I did not actually purchase anything, because as I was waiting on a friend to order, I did not like the way the MANAGER was talking about one of her employees behind her back, she stated the "new employee is so stupid". Then I witnessed her call the same (I assume) employee "Stupid" for not knowing how to make a certain drink. If the employee is "new", how is she to know how to make a certain coffee? Is that not the purpose of TRAINING? I will spend my money elsewhere. And folks wonder why no one wants to work. I suggest that whoever is the owner of this establishment look into retraining their manager, to treat their employees better. Happy employees work better, and provide excellent customer service. They can make the difference between a business growing or closing. read more

Great coffee, small simple selection. Cashier was friendly. Cute/clean-and small cafe. Their merchandise is very affordable! (They do have drive-thru) read more

Biggby Coffee - Teddy Bear Latte, Honey, Cinnamon Vanilla Latte & CoffeeCake - Coffee & Tea Near Me - Pineville, North Carolina

employees messed up my drink, refused to remake it and tried to tell me they didn't mess it up.

The Cinnabuzz Matcha Latte was a tasty twist to traditional Matcha! Yum!! The staff was delightful and service was quick! read more

Biggby Coffee - Tuxedo Muffin & Cinnabuzz Matcha Latte Iced - Coffee & Tea Near Me - Pineville, North Carolina

Great customer service and delicious coffee and coupons! Very clean inside. Great customer service and delicious coffee and coupons! Very clean inside. read more

Great food and drinks, I always get the chorizo breakfast sandwich, service and staff are amazing, I visit every time I'm in town.

Wonderful staff! Great coffee! Friendly owners! We love stopping in. Definitely worth a try if you haven't yet!

The team at Biggby is awesome! Everyone's friendly, service is fast, and the coffee is great.

Awesome coffee and a ton of choices. The owners and staff are amazing too. Highly recommend trying them it will not disappoint.

Great coffee and espresso. I am a purest coffee snob; this coffee was smooth, not bitter, and delicious! It is a great location, and it is easy to get in and out fast. The staff is super nice with a neighborhood-friendly vibe. There are lots of drink options, and the bagels are really good, too. read more

Visited this Biggby on vacation and the service was great! Friendly staff and quick. Definitely will visit again!

Great staff and lovely atmosphere!!! Would definitely come back again, loved the matcha!!!

Everything we had was ok. Typical chain coffee with lots of sweet flavor addition options but little coffee flavor. Bagel was Dunkin' Donuts level with plain cream cheese the only flavor available. The maple waffle "bagel" recommended by the cashier was tasty and very sweet but not a bagel. It was the waffles that they are using to make breakfast sandwiches. So if you like sweet flavored breakfast drink options you will like Biggby. read more

This is some of my favorite coffee in the area. Good prices, good drinks and top notch service.

We love the drive thru option at Biggby to get our favorite iced drinks. The baristas are always friendly and cheerful.

Amazing and fun coffee shop in Pineville. My barista was so sweet and the service was excellent. I had a sausage, egg and cheese bragel and it was delicious. Looking forward to visiting again! read more

What a fun little coffee shop! This is a chain that is based out of Michigan, and it is your go-to for fun lattes, sweet beverages, bagel sandwiches, and warm cookies. The employees are very nice and eager to serve. This location has the best owners, and it is starting to become a great meeting location for those in the nearby communities. I always love to stop by when I am in the area!! read more

Biggby is my favorite spot in Pineville to grab a cup of coffee! the service is excellent, and the drinks never disappoint. Going to Biggby always makes my mornings better. I also love that they host events throughout the month to help create community. i love Biggby! read more