Stopped in at Biggby Coffee on my way to an event. First time in the coffee shop. They were quick to take my order and I ordered a Red Velvet Latte. I could have my latte iced or hot and I chose hot. I did not have to wait long for them to get my drink made. The Red Velvet Latte was definitely a jolt of sugar for my early morning but it did taste like red velvet cake so that was a plus. I don't buy coffee out often because of the cost but on this day I just needed a little something. It was clean inside and had a brightly colored wall and white chairs. I got my order to go and was on my way. I will have to stop in again sometime and try something different. read more

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I don't get to go to this place to often But today I decided to treat myself And I tried something new I was going between the salted mocha caramel Frozen coffee Or the raspberry one I feel like I may have had something similar to Boca caramel coffee in the past So I decided to try the raspberry Pretty tasty At first the raspberry can be a bit much But you get used to it What I get it again maybe. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Hebron, Kentucky

I am from the area but had never stopped in Biggby Coffee until I made a trip home. The drinks are completely oversaturated with sugar and the staff was not pleasant when I asked questions about the items. The item I got I even requested half the "pumps" of flavoring as she noted it would be sweeter with the full recipe. The drink was not even drinkable, even with the modifications. read more

Great customer service! Made my order quickly and efficiently. Inside was a bit small but restaurant looked clean. Food tasted great. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Hebron, Kentucky

I hadn't been here in a long while but I've had friendly experiences in the past. This time was no different; extremely friendly and welcoming staff. My breve latte was creamy and delicious. It's a smaller business, they don't have a huge variety as far as food, pastries and drink but I'll be back. read more

Nice coffee. Not burnt. Pretty busy, but fairly quick. They are training new folks today, so right now they are a bit slower. read more

BIGGBY COFFEE - a group of people in a coffee shop - Coffee & Tea Near Me - Hebron, Kentucky

Finally it's open!!! We need a coffee place in the Hebron area. It's a great location right off the highway. The place is beautiful. The walls are bright yellow so welcoming. The employees are learning but very nice and attentive. I ordered the salted caramel latte and it was so yummy and very needed on this cold winter day. They have mochas creme freezes and so much more. read more

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Enjoyed the coffee and convenience. We got iced mochas. They were very rich but good.

Friendly staff and good coffee! Their specialty drinks are great and their "normal" coffee blends are really good too. The Hebron location is typically quick with service and I have never had an issue with an order! read more

BIGGBY COFFEE - Kids chocolate milk - Coffee & Tea Near Me - Hebron, Kentucky

This was the best place for my husband and me. Espresso and nitrogen ice cream. I had a latte which was perfectly made and not at all bitter. My husband got the vanilla ice cream with chocolate chips. It tasted like homemade and you could see the yummy specks of vanilla. The place was quite, clean and simple decor. The young lady working the counter was friendly and helpful. We would absolutely come again the next time we are in town. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Hebron, Kentucky

Cute place to have a cup of sweet latte. The flavors are very good and are best suited as a dessert (hot or cold). They also have some really awesome breakfast sandwiches. Service is always friendly. read more

You all already know this place rocks, I always get some chai drink ‍ and a breakfast bagel and I'm smiling way earlier than I usually would haha. Enjoy(: read more

My iced Americano was basically undrinkable. I thought at first it was just strong espresso or the "barista" burnt the shot. I eventually realized at the bottom of my cup was a thick layer of ground espresso beans that had settled. I understand sometimes you get some rogue bean dust in a drink but this was A LOT. I don't know how it went unseen by the people making it. Also, strangely enough, my muffin was practically thrown onto the counter. read more

Great coffee, great people! I love iced coffee and they have some of the very best you can find! What's more they're relatively cheap (I mean you can make it at home cheaper but that takes like... effort and time.) the staff is amazing and kind as well. They seem happy too, no one walks around looking dead inside and they seem staffed adequately with little attrition that I can see after years of going there. It looks like the people who work there are happy and that makes a world of difference compared to other places you can get coffee where the baristas look like they would rather be anywhere but there. Between the good coffee and the happy staff I can't recommend this place enough! read more

Everything here is hit or miss. Though I only come in the mornings, every person seems to hate working there. I try to be nice and smile and ask questions but the reaction I get is I am wasting their time and they can't wait for me to leave the store. I stopped ordering from door dash because they would forget something every time and now I will only go here if it's the only place open. This isn't based off of one interaction, it's after about a dozen in-person and about 6 door dash orders. I wish I had the experiences others seem to have, maybe it's just me lol read more

I love Biggby coffee!!! They are really accommodating for me, I have a dairy allergy. Great addition to Hebron.

Awesome service filled with smiling employees...u like the typical coffee shops. The Teddy Bear rocks...White Chocolate latte. Yes, my teen is too shy to be on camera. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Hebron, Kentucky

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Such a great coffee shop, and so needed in Hebron. The staff is also great! Corporate BIGGBY, PLEASE add a mobile pre-order option, like your large competitor! That would be the ultimate customer service! read more

The store is without a doubt the friendliest place I have work with in years Let the shenanigans begin. Not only are they helpful, but their coffee and food are first rate. read more

I really liked this coffee shop! They have a big menu that has a lot more than just coffee and the people working there were really nice! They have random discount days on products, like today was latte discount day! I ordered the Teddy Bear latte and it was delicious and super sweet. I'll be back here! read more

BIGGBY COFFEE - Teddy Bear Latte - Coffee & Tea Near Me - Hebron, Kentucky

Passed by and looked convenient compared to where I'm staying.they did have alt milk but I added syrup and that might have ruined it. The staff was nice but seemed like dunkin. read more

It is unfortunate but I think others should know. I have been a consistent client at this Biggby's for over 2 years. Often getting my morning latte 2/3 times a week if not more. But I've decided to drive the extra 20 minutes to their Florence location. This location burns the milk in the lattes 50% of the time and today I received a half-full 24oz Latte. There is room for improvement. read more

Staff was super friendly and accommodating. Coffee was very smooth and tasted wonderful. Definitely hit the spot.

A bit on the expensive side. Bagels were pretty flavorless. Employees were too busy talking to each other to be bothered with customers. Expected more from a small local coffee shop. read more

Love the coffee and friendly service. It filled a GREAT need here in Hebron. I love all the "deal days." Can't wait to try the ice cream soon! read more

I have to admit, I never really get coffee anywhere else but the big competitor... however, we just moved to this area and I wanted to try this place. I went on their website and signed up for their rewards program and got a free coffee email the next day, which was awesome. I went in early in the morning on a weekday. The inside was really cute and welcoming. The ladies working were very nice and even remade my drink for me with no problem when my morning brain didn't correctly give my order. I thought their iced chai tea latte was very good. It was not too heavy on any of the ingredients. I also had their sausage, egg and cheese bagel. I liked that I could pick what type of bagel I wanted. At first I thought it was a little pricey, but the sandwich was huge - the size of a full bagel and a lot bigger than your typical breakfast sandwich. It was tasty. I also liked that they wrapped it up to keep it warm instead of just putting it directly in the bag. Overall, great experience and I will definitely come back! read more

Customer service goes a long way! The drinks are great too! :)

This place has TERRIBLE customer service! Theres a sign inside that says "Dont be mean to the Barista", but it should be behind the counter and say "Dont be rude to the customers"! read more

I'm not a regular here. I come in about once a month when I have a little bit of time in the mornings between my commute to work. Today it was rather crowded so ended up giving a little bit of space between the line and the door to allow people to flow in and out naturally without obstructing the way. A gentleman came in and heated up standing right in front of me so I inquired about whether or not he had ordered online?. He said no and he said go ahead. In which I obliged in the communication was very simple. The challenge was that the workers decided to take his order in advance. Mind you he probably comes in every day and I understand that. However, it is deeply frustrating when I have a communication with a fellow customer about the process of checkout and the customer service decides that regardless of that interaction that they are going to place another customer in front of the other regardless of the chain. It's deeply frustrating and I value my time just as much as anybody else's. It would be nice in the future that maybe the customer service considers all individuals who come through their door in the chain of order. It felt dismissive and ostracizing at the same time. And I understand that I'm not a regular, but I don't think I ever will be at this point now read more

For my first time ever at Biggby, it was awesome! There was some trouble with my card and I didn't get approved but it wasn't realized until after I left. I was worried about how I would pay for it because I was on my way out of town when I stopped in. Emma, who was working at the time, sent me a message and told me it was all covered and not to worry about it! This place is full of people who truly care about the customer's experience. 10/10 would go again for the great people and service!!! read more

Friendly service EVERY TIME I go in. It's a bit pricey but since it's in a convenient location and their food/drinks are always good- I frequent there. Keep up the good work!! read more