Even better since new ownership. The very berry turkey is always my favorite. They consistently make the sandwiches feel big, which makes up for how expensive sandwiches have gotten in general. The fresh bread is a delight you enjoy the moment you step near the entrance. Service has always been friendly and quick, when I ordered in person or in advance by phone. read more

Had a really great turkey and cranberry sauce sandwich from this place. The bread was freshly baked and had plenty of turkey. They use shredded lettuce and it was a little hard to eat because it was falling apart, but was still delicious. read more

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The inside of the place definitely needs some updating, but service was friendly and we were very pleased with our food. We got the French dip and Americano panini with turkey. Really nice flavor on both sandwiches and, while not piled high, a decent amount of meats and toppings. Don't know why we've never tried it before but we will be back. read more

Big Town Hero - Big Town Hero - (2) Americano with turkey and (12) French Dip - Sandwiches Near Me - Hillsboro, Oregon

If you're picky like me, this is the spot to come to. Great service and food has come out perfect every time. 10/10 -clean restaurant -owner usually overlooks or serves you himself. - food taste is fresh - prep of food is done with care and well put together read more

Big Town Hero - #13 Turkey - Sandwiches Near Me - Hillsboro, Oregon

New owners, new look and great service. We never had bad service or food ppreviously, however the vibe now is definitely more bright and peppy. The menu hasn't changed too much. I miss the small sandwich choice though, bring that back! Everything is still fresh baked and freshly prepared. read more

I just got 2 sandwiches to go and let me tell you something...... Delish!! 10/10 recommend. I've had BTH before but whoever was making the sammies today was on their game! read more

While the pastrami sandwich was good, the meatball sandwich had no marinara sauce, not much meat, and was overall disappointing. We saw their flyer and were excited to order their sandwiches for our Super Bowl day. I am now not so sure I wish to go back. read more

I haven't been here in years. My return was great. I like the fresh bread that's light & fluffy. I also enjoy the 2 cheeses and fresh, cold veggies. Bring alittle patience because its a 1 man show, atleast on this day it was. Decent sandwich for under $10. Try 'em out. read more

Big Town Hero - The One - Regular Turkey on white. - Sandwiches Near Me - Hillsboro, Oregon

I have never been in Big Town Hero but I do think I have had catered sandwiches at meetings in the past. And they were fine. Teen and I are in the middle of a project. Mom! Mom! Mom! MOOOOOOOM! Um ok what? I. AM. HANGRY. Seriously I think the kid is having a growth spurt ( at 17? is this a thing?) because it has been like this for weeks. AND Mom! you can choose! Just FEED ME. Little Shop of Horrors moment there. Anyway. I said " find me a tuna melt." Because some days are tuna melt days. Now I could make one just fine, in fact, an ex of mine said my amazing parmesan crusted albacore tuna melts were his favorite thing that I ever made, but sometimes I want others to make me one. Long story short we ordered panini from here. Delivered. Teen had the " Italian" with pepperoni, salami, ham, provolone, peppers etc on it. Mine had cheddar, tomato, pickles, and a quite decent tuna salad. The bread was like a folded fluffy flatbread, nicely grilled, the cheese was melty. Sometimes places do not nail the melty cheese part which is the whole dang point. Yes I know you're not supposed to eat tuna salad out for safety reasons. I liked this sandwich and I would do it again. I think their offerings are fine. It is probably a 3.5 but our delivery was super fast ( so they were ready fast) and everything was correct. Teen inhaled that Italian quickly so no photo of that one. P.S. You can get a side of fresh avocado for $1 ( small), $1.50 (medium) or $2 ( large). We shared a large and it was just the right amount. read more

Big Town Hero - Tuna melt panini. Nicely done. - Sandwiches Near Me - Hillsboro, Oregon

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Since new ownership took over this shop is sooo much better. The subs were always tasty, but the previous owner was not friendly at all. The new owners are always smiling and welcoming. They also fixed the place up making it a nicer spot to eat if you are going to get your sub there. I've been back several times since it changed hands always with a positive experience, so don't let the low ratings discourage you from getting lunch here it's likely from the grouch that used to run it. read more

First time here & pretty disappointed. We ordered ahead of time (put in an online order at 11:15am for a 1:10pm pick up). Not only was our food not ready when we got there, but no one was at the counter to take orders/inquiries. Then when someone did emerge, all of the in-store orders took priority over the online order we put in well over an hour before hand. We received our sandwiches 35minutes late & the food was very unimpressive. I ordered the 'Avocado Sandwich'--it had hardly any avocado (see photo) & WAY too much mayo. For a nearly $15 sandwich, I would expect the name of the thing to be the main ingredient. The timing mishap could have been forgiven if they seemed very busy and/or the food was amazing, but neither were the case. Ultimately, I am very unhappy with my one & only experience at this location, and would give zero stars, if I could. I will not return & honestly this has probably turned me off from trying other Big Town Hero locations. read more

One of my favorites sandwich shops, very friendly people very fresh vegetables and very fresh sandwich all the time always consistent never fails and always has the spot when you're craving a sub. Only thing is it's a little expensive but again it's worth it I'd say. read more

This place never disappoints always amazing service soft bread and fresh ingredients!!!

Great deli! I had the Italian panini and it is full of flavor and could easily be split by 2 adults . Ordered a couple of items on the side. Service was fast and my order was ready when promised! Would definitely come back again. I found them here on Yelp as the are a bit tucked in off the road by Fred Meyers. read more

Great sandwiches, fresh bread, etc. Our closest location was closed, we sure miss them!

Tuesday, Thursday, and Friday they offer Cheesy Garlic bread which is hands down the best bread for a sandwich place in town! It's fresh baked daily and always delish. They have hot and cold sandwiches, paninis, soup, and salad. They serve Pepsi products, which is great for this Mt. Dew loving gal. My fav, pictured, is the turkey bacon avocado, subbing lettuce and mayo for cucumber. All of that and an olive on top! I'd eat here every week if I could! read more

Big Town Hero - Sandwiches Near Me - Hillsboro, Oregon

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New owner was great. However the sandwich I ordered wasn't. I ordered a cranberry turkey sandwich. No turkey or cranberry. Sandwich was definitely lacking. I didn't see the sandwich prepared otherwise I would have said something. I called the number listed online and n/a. Yes first world problems. So if this is the worst part of my day I'll take it (lol). But hopefully this is a one off situation. read more

I like Big Town Hero, not the best in the world but it's good. We used to go to the Tualatin one and come to this one now that we live out here. It's good, at least the turkey sub I normally get. Way prefer this over subway, but I feel like it's often closed. Before the Corona shut down. Not regular hours you could count on and service wasn't always the quickest. Definitely not in a great location either, would go after shopping at Fred Meyers. But I do like their turkey sub and bread. read more

Love love love the sandwiches......but the owner/manager is a complete dough-bag. Rude, impatient, swears non-stop while working in the back. Maybe it's time to retire? Oh read more

The owner of this place is a total jerk, went to order a reuben he seemed surprised that I wanted rye bread, like it was a big shock to him "We've never had rye bread" Well that's weird considering most reubens come on it. The service was so remarkably bad, and the food so basic that I will never return, I have no idea how they get any customers with this owners crappy attitude, I'm guessing he's the owner because there's no way he could ever get a job in service. read more

The french dip sub does not come with cheese. Other than that it was okay, nothing great. The place does not have wifi. It was not a very inviting place and I doubt that I will ever return. read more

Bah. There are so many places to get a good sandwich in Portland, so why bother with Big Town Hero unless you are desperate? My big annoyance relates to their bread....it's just not that great. And their paninis aren't real, they just take their regular old bread and "squish" it. That's not a panini.... read more

You should pay more attention to what the client orders. When they order a sandwich w/o tomatoes, pickles and cheddar cheese the sandwich SHOULD NOT have tomatoes, pickles or cheddar cheese. Having to pick off said items from my sandwich should not be part of the experience. read more

After reading the other reviews here, I guess I was lucky on my visit here. I did not experience any of the issues that some of the other reviewers reported. I ordered the Italiano Panini, which was pretty good.It's basically an Italian sub but in panani form and topped with creamy italian dressing. Tested great and was warm and gooey when it landed in front of me. The staff was friendly and the service was pretty fast. I went here because I was looking for something simple that was close to work and different than Subway. For me, it was a good experience - I would come back here again. read more

Big Town Hero - Italiano Panini - good stuff! - Sandwiches Near Me - Hillsboro, Oregon

Loved going here for lunch. Then I got a $10 sandwich with black lettuce sticking out the side. Not sure how they didn't see it, but luckily I did. Now I have to drive a little farther for safeties sake. Can't risk other ingredients being bad without showing signs that I can visibly see. read more

I think this location recently changed ownership. Looks kinda run down BUT the sandwiches are good! My husband gets the Italian and I typically stick with one of the veggie items. Bread is soft and delicious, sandwiches have great flavor. Fountain machine has been down for a while so only can soda and bottled water options for drinks. Not a great chip selection however I can't complain because my favorite (Doritos) are always in stock. Overall I really enjoy this hole in the wall spot! read more

How exactly does a hero sandwich shop "run out" of the medium bread by 1215pm....In addition since "the county shut down their fountain drinks" they tried to charge me 1.65 for a 12 oz can of soda. Thanks but no thanks. Never going here again. read more

Decent sandwich, nothing special, but apparently my work boots were too dirty for his establishment. He said "watch out for my carpet don't get mud on it from your boots" AFTER I hit the tip button lol wow. The other reviews from people about the owner is pretty spot on. Dude is a douche bag. I left the table and surrounding carpet spotless but I won't be coming back. read more

I come here for lunch on a regular basis and order the same thing, every single time. The regular lady working during the day knows who I am and what I get. Today, new lady behind the counter, her attitude made it clear she didn't want to be there, and it was super off putting. I ordered my sandwich, asking if they could do it in a mini, instead of the medium. She rolled her eyes, gave a big sigh and said, yeahhhhh I guess we can do that...., made me feel like I was really causing a huge inconvenience. I even said, I'll just take the medium if it's that big of an issue. I then had to ask for her to punch my stamp card, after I'd placed it out when I paid. She then hurried into the back without a word, so she didn't have to be bothered any longer. My sandwich comes out quickly, as there was no one in front of me. I get back to work and open it up 15 minutes later, and only half the meat is on my sandwich. I ordered a turkey and ham, there's no ham... I debated if it's even worth calling the store, what are they gonna do, over a $6 sandwich. Apparently my intuition was right, because they couldn't have cared less. I called anyway, because my entire experience was negative and ruined, for a place I've been frequenting since high school. Same lady answered the phone and I explained that I was just there and my sandwich isn't right. She offered to make me a replacement if I wanted to drive down there right then, which wasn't happening, as my lunch break was already about over. She let me know there wasn't anything she could do to remedy the situation, to make up for the money I wasted on food they made incorrectly, nor did she care to make an effort to, as she left the phone call in awkward silence after I said I wasn't wasting another 30+ minutes to come back to the store, right this second. Now, under normal circumstances, I would never post this. If it was any other time I've been in, and this happened, no biggie, shit happens. The horrible customer service, compounded with the bitchy attitude from the get-go, and incorrect order, I don't want other people to waste their hard earned money and time either. I really do enjoy their food, so maybe I'll be back, or maybe I won't go out of my way again... we'll see. ‍‍ read more

I use to love this place but today I was completely grossed out. I went in and ordered a sandwich. The lady who helped me had nasty long nails. After taking my order she went into the back, grabbed bread and started making my sandwich. She didn't wash her hands and she didn't put gloves on, she used her bare hands. I was so extremely grossed out that I ended up tossing my sandwich because I couldn't even think about eating it. I'm looking to complain to the food handlers because this is horrible. read more

The worst service I've ever had. The sandwich was just OK but the guy behind the counter was just a total A hole.

I used to live this place, but it seems like they decided to only have one person on staff during lunch now. The guy takes orders then goes into the back to make the sandwiches, which means if there's a line, don't expect to get your sandwich anytime soon. Not sure if it's a new owner or what, but it has gone downhill. read more

Carson and Sonya took really good care of me. I always love the sandwiches and the service here. Flavors at the soda fountain are a nice extra. read more

I like BTH - I like BTH a lot. I get myself the pastrami and salami sandwich on white bread without the lettuce, tomato and pickles. I don't need a lot of extras - just give me the food. I lied, sometimes I get the BBQ chips and smoosh them on the sandwhich for an extra OOMPH of flavor. I've been to a few BTH's in the area and this one stands out. Each time, the sandwich is perfect. The owner recognizes his regulars. The bread is fresh, as is the heart of the sandwich (in my case the meat). It typically only takes a few minutes to get the food after the order & they go as fast as possible. The biggest downer of this location is that it's closed on Sundays always! read more

First things first the man behind the counter is a miserable rude jerk whom I watched yell or get snippy at almost every patron who asked a question about the menu... Food was blah and overpriced. I will never return. I was double charged and given attitude when I pointed it out the the grumpy scumbag behind the counter. Save your money and head on over to subway or literally anywhere but here read more

I live right above the Gresham Big Town Hero. I don't eat there often, but when I do, I get the same sandwich which is very good. Today I called to order and the guy who answered said I could not order that sandwich. So, I won't again. read more

Great sandwiches. Bread is always fresh. I actually go out of my way to eat there. Service is fast; custom orders no problem. Highly recommended. read more

Pretty decent for a sandwich chain. Great if you need a quick bite on the go. I usually just stick to the smoked chicken and turkey on cheesy garlic bread, which makes it not the healthiest option but my tastebuds appreciate it. There are usually just 2 people working here so it can be a bit slow during the middle of lunch rush. If you are looking for a gourmet sandwich look elsewhere. If you are looking for a quick sandwich and want something different and a bit netter than subway then come check out this place. read more

Got the French dip, the bread wasn't what you would use for this and the sauce was just colored water. Not feeling it.

I really like these sandwiches. They're much better than Subway (blah). I like the bread, soft, and fluffy. It's usually the predominant smell when you walk into any Big Town Hero. I usually enjoy the pastrami sandwich with everything on it. The prices are pretty inexpensive and it's usually really fast. This one's located in a Fred Meyer mall, so parking isn't going to be a problem. It's clean, but small. read more