BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

NEVER again!! E-Bike purchased 4 years ago. The battery died. Epicenter will not replace or do a…read morediagnostic on it. They passed it off to the manufacturer. Passed that off to the battery company that no longer sells that battery. Epicenter tells us it was our fault to let the battery go dead. Wow! You knew about the battery issues, you knew about the battery that can't be replaced any longer. Where is my notification via email, that there is an issue with that battery??? Now I have a piece of equipment that can't be used. It would cost $$ to strip the battery components. They expect me to do research on line to find a used battery or a battery repair service. All these options require almost as much $$ as the original bike.

Bet the amount of time I've spent on a bike all rolled together adds into years worth of time…read more Grew up on them in the city, was an NYC bike messenger before the internet killed them like it killed travel agents, weekend round trips from SF to top of Tam and back again later on which was brutal but perfect. So many hours and days on bikes. And then, after moving to a place where biking wasn't all that anymore and Oakland streetscapes turned into a screen from a super Mario game I gave the last bike away and didn't look back. But a few weekends ago we were all what shall we do why not head to Monterey and rent a bike and ride on that cool trail from downtown along the dunes to who knows where. And thanks to the friendly red asterisk searching tool we picked Workhorse as the provider of our two wheeled adventure and it was an excellent choice. Besides the bicycles themselves, which were tuned with good tires and brakes and perfect for the task, the entire experience was top shelf. Clean shop, many new and used bikes that I now long for again and need to move out of super Mario land so I can ride again. Professional helpful friendly staff. Their workbench in service shop area was so clean! Good mechanics take care of their tools. Price point for four ppl for 2 and a half hours less than a hundred clams and these days that feels like a super bargain. Fun for the entire family.

Had a day trip to Monterey and the weather was so nice we decided to find a bike rental place…read more Although this isn't primarily a bike rental place, the service was top notch, it was quick, easy and affordable! We rented 2 standard bikes for 1 hour and 20 minutes and only paid $32. From here, it is a short walk to the wharf which is where you can hop on the coastal trail ( flat). We cycled to Lover's Point and back and stopped a few times for photos and to admire the gorgeous coast. I recommend walking in the area of Aquarium due to massive lines but otherwise, you just need to enjoy the ride and be mindful of people walking the trail and other folks on bikes. If you want regular bikes, or are into fancy bikes and accessories, this is a great friendly and local business to support!

So much fun with beautiful scenery and wildlife. We saw tons of seals and otters and we caught a…read moreperfect weather day to do it. The staff were friendly and helpful especially when we went to the wrong location to meetup for our kayaking trip. I will definitely go again next time I'm in Monterey

Staff were organized, friendly, and fast! We went straight out across the street and were kayaking…read morewithin 10min of checking in! Advice for a simple trip, bring flip flops/water shoes, a change of clothes (at least pants), and a towel. They have a restroom but more importantly they have dressing rooms and complimentary HEATED towels! Only problem is there really isn't a "secure" place to store your stuff, but it is pretty safe behind their counter! Great adventure!!

While visiting Monterey, CA, my friends suggested we do an electric bike tour of the area. This is…read moretheir number 1 spot to go to for electric bikes when guests are in town. It was so easy to rent a bike on this Friday. A QR code is present at the check in area. You fill out the information and provide your credit card data. You then fill out a simple waiver before you get your bike. The staff here are so friendly and helpful. You select your helmet and the staff provides the bike based on your build. You can then get a phone holder or a saddle bag for additional storage,if needed. It's all included in the price. We chose the $55 for 4 hours of biking. (It's $10 extra per hour over the 4 hours.) We were then provided a quick tutorial of the bike process and its functions to allow for a smooth and carefree ride. It was all so easy! Off we went for nearly 4 hours of exploring the area. I highly recommend this business for your an electric bike experience.

Kyle at pacific grove loc helped us! Initially we were here to use the restroom (Ty!!) & ended up…read morerenting a bike to add a perfect ending for our Monterey trip! Super nice employees, super chill, highly informative & helpful! Ty Kyle!

Bike & coffee review!!…read more Let's start with the coffee. By far the best I had my whole trip to Carmel/Monterey. Absolute perfection. We actually all got drinks from their seasonal menu. Highly recommend using the pistachio milk! Presentation was gorgeous and service was SO good. Friendliest people fr. The space is so clean and so trendy, welcoming, and smells amazing. Don't forget a pup cup for your pup! DO THE BIKE RENTALS! Absolute highlight of our trip. BUT the team at this location recommended we actually rent from their Monterey location based on what we wanted to experience (literally biking on the coast / 17 mile drive route- hello!!!). They were also able to recommend what bikes we should book, etc. Only thing that wasn't cute was the prices on the flyer at the bike shop are inaccurate. Said $50 all day ride from Monterey but in fact it was $75. They said the flyer was out of date. Regardless, Mad Dog is so fab

Super cute spot with fun decor…read more No line to order midday on a weekday. Employees weren't the friendliest, unfortunately. We asked what flavors they offered for lattes and they just pointed to the sign on the other side of the counter... Then once our coffees were made, we asked which one is which and we were met with annoyance and additionally were told the wrong drinks so we started drinking the other person's coffee. It was a bummer to feel like a burden and not a welcomed customer. The velvet noir latte was delicious, the vanilla cardamom was just ok.

Got a quick response and appointment. Izzy was very knowledgeable and very reasonable.read more

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

Always a great experience dealing with Tony! Occasionally I'll run into an issue with my Santa Cruz…read more5010 so I'll drop it off at Cyclepath. He's very experienced and knowledgeable and gets the job done in a timely manner for a good price. looking forward to doing business in the future!

Top-tier service and top-notch bikes--highly recommend!…read more We rented mountain bikes here for a day of riding, and from start to finish, Tony (the owner) went above and beyond. He shuttled us to the top of the trail and gave us a ton of helpful guidance and insider tips that made our day safer, smoother, and way more fun. The bikes we rented were high quality and super comfortable--full suspension made a big difference on the trails. Helmets were included too, which was a nice plus. If you're looking for a mountain biking adventure in the area, this is the place to go. The gear is solid, and the service is even better.

Tony really knows his bikes! And is very personable. What else would one want in a business?…read more We dropped by just to check out his shop and say hello, and Tony gave us a kind, top notch tour of his shop and the bikes in there, from amazing older ones to modern ones. And of his other interesting antiques and cars. His shop is neat and well organized, has a great area for a band and a coffee bar. His passion for bikes old and new shows through. I'd definitely return here for my biking needs and would highly recommend Tony and his shop.

Tony Z. is a fantastic mountain bike guide with an encyclopedic knowledge of the trails around…read moreSanta Cruz. I asked for a bike rental and shuttle up Nisene Marks SP. Cyclepath Outfitters took me on a 20-mile ride that I'll never forget. They over-delivered the fun. Anyone looking for a mountain bike tour near Santa Cruz should enlist Tony Z. & Cyclepath Outfitters as their source for information, gear and guidance.

We had a easy breezy time with renting from here . Such kind people great customer service!read more

Have rented bikes in past here, but the attention to detail on the bikes upkeep / maintenance has…read morediminished.

Such a fun and beautiful day in Marina, CA to experience being in an Electric Rail Bike. My husband…read moredid most of the pedaling! The Crew, Jake, Wes and Sarah were amazing and very knowledgeable and cheerful individuals. They really added to the experience! The views of the landscapes were very scenic and when you get to the top of the loop, you see a beautiful view of the coast! This adventure is about an hour long and definitely worth it! You get to enjoy the beautiful outdoors and get in some not too strenuous exercise too. Sadly, this business will be closed permanently at the end of August 2025. This is a must before then and you'll definitely enjoy every minute!

First time Everything was pro, friendly and organized…read moreMore of a workout than I thought Overall was great Will come back