We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

Egor is the best! Absolutely would use them again. We needed to have our refrigerator, under…read morecounter ice maker and wine cooler serviced. Egor arrived on time and quickly diagnosed the problem with all 3 appliances. He gave us the options and have resolved the issues.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

asked salesman to make sure it properly said not to worry if it doesn't work, he would send…read moresomeone out to fix it was less than thirty days and stop working. Call owner and would not honor what the salesman Said. so think twice not a man of his word

bought used machine took home did not work brought it back to the store switched out for another…read more They said if it didn't work. Would come fix it on site lasted 30 days stopped working asked them to come fix it and said they would not that I had to bring them. their word means nothing. Think twice.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

I had lights that I thought needed replacing and intermittently my fridge would stop cooling, so…read morewas pretty sure I needed a new board or something expensive and lights. Micheal came out after 6pm, because of my schedule. Fixed everything and explained what was going on and was very affordable and could have quite easily taken advantage of the situation. I recommend this company.

I've used Appliance Mart over the years for all kinds of repair jobs, from washers and dryers to my…read moreold dishwasher. Tom tells it like it is. If he can fix something the easy way, he does. He's not trying to upsell you on expensive parts when you don't need them. Their prices seem about what you'd expect. Most importantly, they fix it right and are trustworthy. A side note: I wish people on both Yelp and Angies List would quit leaving 1-star reviews for a business they never used. Especially when they only tried to call them once. This skews the ratings for the rest of us, who are trying to made an objective decision, like an adult.

Needed a replacement ice maker for refrigerator. Home Depot and Lowe's were not able to help…read more Appliance Mart researched the item, found a replacement item under a different model number that worked! Thanks for going the extra mile.

Thanks to Kelly Sobol I have a brand new cook top. Unfortunately,my current top suffered a crack in…read morethe glass at only 2 years old. Past warranty, the manufacturer would do nothing. So,ive suffered for several years as the crack grows. Recently a piece broke off dictating I get a replacement. My new MO is buy from Mom and pop locals if possible. I want to have a resource available to walk into and look,feel,smell the offering. Also,I believe small operators in general want to protect their business and reputation and are inclined to be a better resource. So,as of next Wednesday my American made cook top will be installed and ready for action. Thanks Rodenbaughs and Kelly. Go!

I've had a great experience with Rodenbaugh's! My parents referred me to the company for new…read morecarpet! Sandee was great to work with to find the right carpet a style and price! Kevin followed up on my appointment day for install and the guys were fast aim install day!

Today, I have completed another frictionless purchase. This time for a new refrigerator. I shopped…read more online and determined that Fisher & Paykel would be the best refrigerator for me. I found a model that worked for my home for $2,400 on other retailers. Made Appliance Outlet had it listed for just $1,700. I purchased the refrigerator on Friday and had it delivered today (Monday) in my downtown condo. The delivery cost $150 and was well worth it. The drivers found my condo (which is not easy to do), parked on their own, made it up to my door on their own, hauled off my old refrigerator, and installed this new one. It's beautiful. Thank you!

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

This place deserve a zero rating! I'm glad that you guys are out of business. Charging a little…read moreover $4,000 for two queen mattress is absolutely ridiculous! My family and I regret coming here. Constantly calling customers about their past due balance is harassment! A lot of people are STRUGGLING financially and they cannot pay their bill on time. Y'all are too damn expensive! The high interest rates is stupid! Please DO NOT waste your money, time, and energy here! Always get your furniture from Nebraska Furniture Mart, Ashley, Rooms to go, Living spaces or Home Zone.

Overpriced no wonder they are going bankrupt. Tried to buy a pillow and sales guy took 20 mins to…read moretry to find sales price and then asked to save my information for spam list. I don't know if he was just an idiot or trolling me but I had to leave.

Someone from this store needs to call me TODAY…read more Back in April, I bought an iPad Air. It wasn't a good fit for me so I took it back. It took forever for the return to happen. I get it. I thought nothing of it. Now here we are 4 months later and I am still paying the device payment plan for it, and the monthly service fee for it. I've had both AT&T and Best Buy on the line together no fewer than 2 times to resolve the issue. I spent hours on the phone with AT&T. The conclusion? As part of the refund process, it is on Best Buy to cancel out the Device Payment Plan that is linked to the device. They didn't. AT&T has nothing on their records showing that this process has taken place. Now I'm on the phone with AT&T. Kevin and Imrant at Best Buy, who is a specialist for things regarding issues with communication between Best Buy and AT&T is stalling me to talk to someone to get this resolved. This has been 4 months. My only recommendation is that if you have to do ANYTHING with a carrier avoid Best Buy I hear horror stories all the time and figured "It's an iPad, surely they can ring it up" then "Surely they can handle a return.".

itle: Unprofessional, Deceitful, and Mocking Customer Service - Losing a 15-Year Loyal Customer…read more​I have been a loyal Best Buy customer for over 15 years, and I have always loved shopping here. However, after the toxic, unprofessional customer service I experienced two days ago regarding my delivery, I am ready to completely cancel my membership and take my business elsewhere. ​I called to request assistance with an upcoming delivery, and instead of help, I was subjected to a coordinated game of customer harassment. The initial representative was incredibly aggressive, refusing a simple callback and forcing me to wait on hold. When a man finally picked up claiming to be from "delivery," it became obvious he and the first agent were wrking together to waste my time. I was repeatedly put on hold for 5-minute increments for no reason. While waiting on the line, I actually caught them laughing together at my expense. It was deeply disrespectful and humiliating. ​To make matters worse, they flat-out lied to me. They claimed Best Buy only offers a 12-hour delivery window (7 AM to 7 PM), which is false. They then mocked me with a ridiculous "solution," claiming they would deliver my item on Monday but wouldn't haul away the old one or install the new one until Tuesday. Sure enough, my Best Buy app updated to show a standard 3 PM to 7 PM window for today, proving everything they told me was a fabricated lie just to mess with me. ​It is heartbreaking that 15 years of loyalty means nothing to this team. They played games with my time, lied about company policy, and literally laughed at a customer on the phone. A corporate supervisor needs to investigate who was on the phones immediately. Until this is resolved, I am taking a complete break from shopping at Best Buy.

Service: In store was fine. and yes, selection is massive…read more Bought an oven on a sunday in May. Was told it would be delivered that thursday. Never got the phone call the night before to give us delivery window. Contacted sales person and was told 'you're scheduled for June 1st" (not asking if this date was ok. It wasn't. Then were given June 8th as delivery date. No phone call night before, no contact june 8th as of 1pm. At 2 pm, email stating delivery would be june 9. then told 10:30-1:30 window. morning of the 9th, time change. Oven finally did arrive, the gentlemen that delivered and installed were professional and friendly. Installation was done in about 15 minutes.

God help you if you need to use the customer service window…read more Wednesday after Memorial Day. 11 windows and when I showed up... 1 person helping people. There are now 5 people, but 3 of them are all one window. The customers aren't acting unreasonable. But if I have to hear about the broken sofa one more time. Just regretting this entire experience. It's a $34.99 clock that needs to be exchanged. 60 minutes driving here and back.... Now approaching 30 minutes and still in line.