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    Big Red Shipping

    1.4 (26 reviews)
    Closed 9:00 am - 5:00 pm

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    10 months ago

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    4 years ago

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    4 years ago

    Scheduled a pickup 2 weeks in advance, no show-up without any notice. Quite disappointing.

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    8 years ago

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    Luke B.

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    8 years ago

    Literally stole my stuff. I have yet to get it back. Wtf. They don't respond at all & skip your delivery date?....

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    Luke B.

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    9 years ago

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    Luke B.

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    Big Strong Back

    Big Strong Back

    (21 reviews)

    Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!

    I would not recommend Big Strong Back for moving. We had multiple items damaged and our…read moreinstructions were not followed. The entire 2 day move was more stressful as a result of the services rendered by BSB. We have had expert movers move us across states so we are aware of what to expect and we communicated our needs clearly to the owner Eric and throughout the move. We even had to help and be a part of the move to get it done. Most of the crew did not follow our instructions or Eric's. Eric himself caused damages. The service was not as promised and definitely not expert, there was less care taken than we have experienced with day movers hired from UHaul. One item that was damaged was partially remedied with a good resolution but when I provided Eric the list of additional damages, including damages to the lawn, large ruts, and tried to work on a resolution to reimburse us for damages he showed up unannounced to our home with an officer. I was never provided the certificate of insurance which I requested prior to the move. I understand our move was complex but we were charged an additional $2,233. The discussion about damages went from civil to no discussion at all. The move was not complete after the 2 days and he promised to finish it on Saturday but he reneged and instead showed up with an officer and was not willing to discuss the damages.

    Zolar Moving

    Zolar Moving

    (8 reviews)

    Do NOT use this company. Their rates change from person to person, they tried to charge me $3,000…read moredollars to pack up a two bedroom ranch home, stated they could move me next week and when I went to book the job, they stated they couldn't move me for another 20 days! They were sexist and treated me like a moron. DO NOT USE!

    These guys got the job done, but with a sour face the whole time. I would not recommend them to my…read morefriends and have no intention of ever using them again if I can possibly avoid it. I hired Zolar Moving to unload my rental truck in Ithaca on a Saturday at noon. By 1pm, I had left several unanswered phone calls at the only phone number I had for Zolar Moving (the one that is listed online) asking where their movers where. By 2pm, I had given up hope of them ever showing up and decided to go for a hike. They called me at 2:30pm saying they had just finished a job and were ready to head over to my apartment. No sign of apology for being 2.5 hours late and failing to return any of my calls. In fact, when I said I had just gone on a hike and might not be able to get back until 4pm, they told me they couldn't do that late and I'd have to wait until Monday. I decided it was better to unload the truck and abandoned my plans to hike. But they never apologized or remotely acted like they cared about me at all. I got back from the hike at the same time the movers showed up. A number of them were smoking cigarettes. The lead mover was particularly rude to me, my family, and the landlord (who happened to be there at the time). The movers punched a big hole in the wall of the entry hallway while trying to get the couch into the house. It was a tight fit, and there might be no way to get it in without damaging the wall somewhat. But the movers never showed any sign of remorse, only barely saying "our owner can fix this no problem". It sounded like this sort of thing happens a lot to Zolar Moving.

    Strong Hands - We offer commercial and residential services

    Strong Hands

    (5 reviews)

    I am a Cornell PhD Candidate and a Dartmouth College undergraduate. Please be made aware that I…read moreappreciate good service as I can pay for good service and as a result I expect good service. Unfortunately, this company does not work. My experience with Monica at Strong Hands LLC as well as Justin and Danielle from The Clean Team--has been a garish, Aligherian nightmare one that I imagine even Dante would've rejected. In the beginning, I was told that Strong Hands LLC's subsidiary, The Clean Team, would assist me with my move in three parts. Given my moving needs, I was told my move would require a "pre-clean" day, scheduled for Saturday February 11th, a "pack + move" scheduled for Monday, February 13th, and a "post move-out deep cleaning day" scheduled for Tuesday February 14th, 2023. We all reviewed the images of my studio and agreed to carry out the move over those three days. The contract was written by Strong Hands LLC and agreed to by me, the one who hired them. Nothing promised was delivered. Danielle did call me to let me know she was happy I had found another company to do the move so, should you also choose to look, elsewhere, your business will not be missed. I've attached photos of the apartment, the contract and communication indicating that there were no issues in moving forward with the move until it was time to actually do the job. Shame on you Strong Hands LLC and The Clean Team for refusing to do your job in the eleventh hour, inconveniencing me simply because you did not want to work and imbuing what has otherwise been a lovely moving journey with unprofessionalism, poor value service, unresponsiveness, incompetence, neglect, disrespect and blatantly wanton ableist disregard. Shame on you.

    Absolutely the worst moving experience I have ever had. Unprofessional is the kindest comment I can…read moremake. It took this crew almost an entire day just to load the truck (the truck was too small, as well). I moved from Cortland to Ithaca if half the time with the same household goods by the EJ Fish (a very professional company that I highly recommend) for far less money. We had them pack for us, which was another mistake. Over half the boxes they packed were unlabeled, boxes were mixed, the contents just dumped into boxes seemingly randomly. I could go on, but my advice is to avoid this company

    Big Red Shipping - movers - Updated May 2026

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