Guys were honest. I thought my brakes needed to be replaced but they said no and sent me on my way! Love it.

I love this place so much. The staff is always friendly and just fun people to be around. They are a trusted place and have great skills across the board. I highly recommend them for anything to be honest. read more

Big shout-out to Jay for his help and attention today to get me the right tire and get me on my way quickly after an emergency. He made all the difference with his excellent customer service! read more

Was told I needed an alignment and new shocks and tires from another shop, went to big O because the alignment was cheaper. They informed me my shocks were fine, one was just missing a bolt (which the fixed for free). Saved me hundreds. Amazing customer service. Friendly, polite and easy to talk too. A+ service read more

Years ago, I helped pay my way through college by working at a number of tire stores. So I've seen what it takes to run a customer-oriented tire business, and to make sure the customer's needs are met. Big-O Tire in Redding has all the bases covered. With a friendly, knowledgeable staff, courteous employees and first rate equipment, you will be surprised how quickly your car is rolling again- on some excellent tires. You can have complete confidence in this store. I've been taking my car there and recommending them to all my friends for twenty years. When I walk in- (even with a mask on in these Covid-19 days) they call me by name. They remember you and treat you like a friend. When I think of Big-O Tires in Redding, it simply brings a smile to my face. read more

American tire was too busy to help me. I was driving my kids car from LA to PDX and older tires started splitting. Big Os guy David listened to my dumb dad story and empathized with my predicament. He got me the tires on special. I was expecting major front end work but his team fixed it all for under $700. In two hours I was back on I-5. read more

I needed some tires for my 2015 Acura so I shopped around....looking for some American made tires....Goodyear tires made in Ohio!! Called and spoke to John , very helpful!! John assured me he would price match and get me the tires by the next day!! By getting a Big O credit card and with the Goodyear rebate, I qualified for a $150 rebate!!! I was in the next day at appointed time 10:00 and was in and out within the hour------during that hour I was observant of all the employees at Big O moving at a brisk pace----actually hustling , and with great attitudes and friendly smiles!! I will have Big O not only rotate my tires in the future, but have them change my oil...in all 3 cars! Thanks to everyone at Big O to step up during the current Covid19 concerns and provide a safe, friendly atmosphere for their customers! Great location, easy on, easy off I-5.. plenty of parking and clean restrooms!! read more

Very friendly staff got brakes and helped with some other stuff would highly recommend very knowledgeable

This was my second time coming to this tire store, first time was to repair a flat, this time was to purchase 4 new tires. I had done my research and found the best priced and longest mileage warranty on a new set of tires for my car at this Big O location. When I called in advance to see if they had a set in my cars size in stock I was surprised to hear that they did and they could fit me in for an appointment the same afternoon! The customer service here was astonishing! From speaking on the phone with Jay, on my first call and all my interactions while inside the business, it's just hard to get this great of customer service now-a-days! I will recommend this business to everyone I know! read more

Let's make this easy. Do you want the best service, best quality, best knowledge and most trust worthy company? Go BIG O. You're welcome.

I've been in to Big O Tires a handful of times and hands down, every single experience I have with the staff has been overwhelmingly positive. Somebody in there knows how to hire great people because wether I talk to the front desk guy or the guy in the shop, my experience ends up being 10/10. They foster a very prompt and attentive atmosphere, are consistently more helpful than I expect, respectful, kind and fair. Thank you guys for your amazing service! read more

I was on a long drive up the coast and had a sudden tire problem. They were very efficient and helpful and they replaced the set of tires while I waited, and did an alignment. Car rides like a dream now, and the trip continues. read more

Great guys all around .. customer service was great and they gave me a really good deal on my tires. They have free wifi and a Kerig coffee maker for your use during your wait. read more

Big O Tires - Tires Near Me - Redding, California

About a year ago, someone sabotaged one of my tires, and Big O was able to get a tire and shave the tread down so it matched my other tires, and saved me from having to purchase all new tires. This week my tire pressure light came on, and we checked the tire pressure and everything seemed fine. I called John and we scheduled an appointment. I was taken to work in their shuttle, and picked up promptly when I needed to be which was really awesome. John fixed the issue and was so kind and accommodating, and went above and beyond! All of the staff there was so friendly, and ready to help. You do not find this type of attitude in many businesses anymore, so kudos to the management! read more

Customer Service is alive and well at this location !!! I was blown away by the friendly, speedy, helpful, knowledgeable staff !!!! It was 114 degrees (in the shade) we had 4 car loads of family following us in route to lake shasta for a family vaca ... they fixed our tires got us in an out ... quick !!!! I'm not from the area, but travel thru there often ... and when I need tires again ... I know where I'm going !! Big O in Redding !!!! Thanks guys ... you rock !!! PS: hit up the java detour for an awesome iced mocha on the way out of town !!! read more

Oh my god, i have never seen this bad of attention to details. On my trip to Oregon i have to stop at this place (my bad luck) to get the wheel balancing. They were so fast in getting it fixed that they never realized that 2 of my wheel spacers are missing. How they got missing is a different story (Don tires of Berkeley) in short. I don't want to give them 1 star as missing spacers is not their fault but for not noticing it shows their inexperience and lack of attention to details. read more

I have one tire that keeps losing air. Turns out it's an issue with the seal between the tire and the rim. The rim is corroded. Not my fault. Not Big O's fault. They just sold us the tires. So the associate said he could fix it for me if I wanted to hang out for a little while. Okay, I'm tired of coming in here every 2 weeks to have that tire filled up anyhow. Well, truthfully, that took longer than it should have. Then he he says, hey, it's been a while since your tires were rotated. Let's do that too. So I, in my infinite stupidity, say, okay! Three hours later, I'm crying because I'm in so much pain from my arthritis and my pills are at home, and my car still isn't done. Well, I guess the next time I need tires, I know where I'm NOT buying them! And if I need new rims, I know where I'm NOT buying them! I would rather pay someone the little bit it costs to rotate my tires, than sit there and suffer for 3 hours! That was totally ridiculous and uncalled for! I will never do business with Big O again! read more

I have had several great experiences here. The staff is knowledgable and friendly. The only thing they could work on is timeliness, sometimes I've had to wait for a long time to get my work done (maybe an hour or two, so really not that long). I enjoy coming here because I know my car will be taken care of and I will leave happy. read more

Big O Tires - Nice area to sit and wait with free wifi! - Tires Near Me - Redding, California

I called to confirm that they could fit a specific tire on to a specific rim, the kid obviously knew nothing of tire sizes and immediately said oh yea no problem. I went down to get said work done, confirmed with a older employee that theyd be able to manage that. After giving them my car and keys and waiting for 2 hours, they came back to tell me they cant and will not put the tire on for me. About a hour after getting my car out of their shop with "no work" done to it... My entire wheel, and axle flew out of my car... i skidded on the ground about 150 feet... Luckily im safe, but i cant help but think it was something their shop did to my vehicle.. I do not reccomend these joke of wheel tires guys to anyone. They lack experience and knowledge.. That being said... my car is destroyed and nothing i can do about it.. they may have or may have not tampered with it.. although it was the side i needed replaced.... 0 stars... read more

Big O Tires has my business for life and I don't even live in Redding anymore. The guys that work here are so unbelievably polite and respectful and unlike the vibe that you get from a lot of auto shops, they seem genuine and not like they are trying to rip you off. I get my oil changed and tires rotated regularly here and even drive up from Sacramento just so I can take my car here when I'm having an issue. They always remember my name and are friendly and the service is usually very fast. One great thing I noticed at my last visit is that they have free wifi for while you're waiting, which was nice. I brought my mom here for the first time and have made a new customer out of her as well. Very happy to give my money to and entrust the care of my vehicle in Big O. Thank you! read more

I'm very disappointed in the service offered by Dusty. I called to see the waiting time on an oil change as I'm in town visiting family and they needed help paying for the service and I'm leaving at 5 AM. It was 3:00 and Dusty said because they close at 5:00 they wouldn't do it today and that "most of our services are don by appointment only". read more

Just visited them again. they were absolutely just as helpful this time as they were the last time! Great customer service they're so nice and quick. Definitely recommend everyone to bring their car here with any tire issues they might have. read more

Came in for a oil change n it took me about an hour n a half and to tell me they don't have the oil filter while I need it for work.

There is no where like this business... so honest, so kind, such excellence and so timely! Been coming here for all our car needs that they service for years! Thank you each! read more

My tire pressure light came on and I went straight to Big O Tires here in Redding. They were so kind and quickly assessed all my tires and made sure the pressure was correct in all 4 tires and I was able to get back to work. What a great shop to deal with...Thank You Big O!! read more

I came out of my hotel on a road trip and had a flat. I drove the truck over to Big-O tires which was right around the corner. I got there at 6:00 am and unfortunately they did not open until 8:00 so I decided to throw on my spare and head on down the road. I had a big problem with the OEM jack in my truck and was unable to get the axle high enough to put the spare on. At about 7:30 Ken the mechanic showed up and asked how I was doing. After explaining my predicament, He graciously offered a floor jack and a few blocks of wood for me to use. After 5 minutes I had the spare on and was heading down the road. Very generous of Ken to offer me the use of their jack. I offered to pay and they refused. Thanks Big-O Tires!! read more

I was passing by Redding on my way to Seattle when I punctured my tires. I called around the area and no one had my tires available. When I contacted Big O Tires, Jay stepped in and provided a White Glove service from start to finish. He managed to overnight my tires. He was pleasant to deal with and trustable. Highly recommended! read more

Customer service is consistently high and prices are competitive. Worth doing business that can do tires, oil changes, breaks, and alignment. read more

Outstanding service! I took my vehicle in when I heard my breaks squeaking as it made me nervous with all the crazy weather we've been having in Redding. I had then look at my breaks and tires. Michael helped me out throughout the day and we determined that I needed new tires. I told him what I wanted in a tire and he gave me the choice of two brands. He thoroughly explained the choose to me and the discounts. I felt confident in my choice. My new tires are great and I truly appreciate the outstanding service I was provided by Michael and everyone at Big O tires! read more

Outstanding customer service! Repairs are always done well and very fast. I love that I never have to wait long to get my car in for repair and they have it back to me very quickly. I really appreciate that Micheal and John remember me and my cars. It makes me feel valued as a customer. read more

I always get my tires and oil changes done there. They are always very friendly and professional. They are great about looking out for other things that could be wrong with my vehicle and give me heads up if I'm going to need new brakes etc. Micheal is our favorite but we love everyone there. read more

My son lived in the area for several years and found Big O. Mike and Chris were great helping me long distance over the phone to get his vehicles serviced. They were always straight up on what needed to be done and were fair with the pricing. They were both great in communicating with I us. I would highly recommend them for your auto repair needs. Michael Jacobson Tuscaloosa, Al Roll Tide Roll read more

You've lost a long time customer over just a few bucks. But you were solid for many years. Good service, friendly staff. Helpful. But I just bought my new tires at schwabs on market and think I'll keep going back there...you gotta do better on repeat customers. read more

7 months ago I went to get my steering aligned and it was worse a few days later. They fixed it though when I brought it back. 7 months later (today) it turns out my tires were misaligned and wearing unevenly so I had to buy new front tires. I was 1 month over the limit where Big O would align them for free cause I didn't want to spend hundreds of dollars for the 1-3 year alignment packages. I took my car in to Big O to get the alignment checked today and it was "slightly" misaligned. After pulling off the lot I swear my alignment got worse, now it pulls way to the left. It's like they intentionally made it worse so I'd have to pay for another alignment from them. I could be wrong but I definitely want to go somewhere else, there's been too many weird things that happen after I go to this place. If this is their fault then they're costing me read more

The guy who helped us was great. We had asked for the same kind of tires thinking we would save money, but he informed us the size (I can't remember but it was three digits) were more expensive and then I remembered the tires were over 5 year old, so we went with his cost savings suggestion. So glad we did. The tires he recommended are perfect. Our car can corner better than it ever has. Better tires and cheaper; we owe it all to the the guy who helped us! read more

Went in tonight after work (5:15pm)because my tire pressure light came on and was within 200 miles of my free tire rotation. I was out the door within an hour! I am always treated with respect at Big O Tires! Thanks Redding crew! read more

Today I visited Big O tire, Redding to price out new wheels and tires for my truck. When I arrived in the office, I saw 3 sales employees working with customers. Not being in a hurry, I viewed the displayed wheels and tires. I spent approximately 20 minutes looking. I was never contacted or did any sales person greet me, tell me it will be a few to serve me. After 30 minutes, I left. Probably the right decision. If I had purchased wheels and tires, how would their follow up service would be like. read more

If I could give this place 0 stars, I would. Let me preface by saying I am knowledgeable about a lot of things, but auto mechanics is not one of them. I know how to change my oil and change a tire, but that's about it. I've gone to various Big O tires occasionally over the years because my father recommended them to me as generally being trustworthy and helpful, aka not likely to take advantage of a female who clearly knows very little about cars. I went to this Big O tire about a month ago because my check engine light came on and my car was occasionally making a kind of chugging sensation when I drove. When I walked in, I noticed the board behind the counter said nothing about any real engine work. So I asked the guy that was helping me, "Do you guys do engine work?" "Well, yea." "My check engine light is on and my car is making a kind of chugging feeling when I drive. Do you guys deal with that kind of thing?" "Yea, no problem." Thus, I handed the guy the keys and left. Later that day, they called me back to tell me that the check engine light was on because of one of my valves, and they couldn't do anything about it. I would need to take it to a smog shop. Um, I thought you said you guys could handle this sort of thing? But okay, whatever. So I go to pick up my car from Big O Tire, and they charged me FIFTY BUCKS! Fifty bucks to run a code scan and tell me they can't fix it! At the time, I thought this was weird because I've had a similar experience at a different Big O in the bay area, and I wasn't charged. But I was in a major hurry to get my rental car turned in on time, and I was exhausted from a major bout with food poisoning that morning (it was a great day), so I didn't say anything about it. After calling around to a few other mechanics, I've been told repeatedly that what they did is bull and that I should make a fuss and ask for my money back. Living an hour away, I just let it go and haven't been back. And I promise, I won't ever be! read more

We were trying to get back to Utah (home) and ran over a nail. We were in and out with a patch job on them and I couldn't be more grateful. Very kind people work there, would recommend! read more

I have been to Big O a few times, and had reasonable service. I decided to never go back when one time they told me my brakes were worn and should soon be replaced. My boyfriend's dad's automotive shop agreed. I went back a second time, still having not fixed my breaks, and this time they told me my brakes were just fine. I know that they were not fine and find this to be a major safety concern to tell me that they were just fine. read more