I went in two days ago for a basic oil change and rock chip repair. The tech, who was also the…read moremanager, insisted that I needed to have $1,000 worth of work performed on my car...which is a lot for a Subaru Outback that's only three years old. I said yes to some of the repairs, but when I tried to say no to others (a new battery, for example), the tech pressured me into it, saying that my car was most likely going to break down and leave me stranded if I didn't replace the battery ASAP. Feeling uncomfortable and stuck, I paid for it all. Now, two days later, my air bag light is on. I called the shop to ask about it, finding the timeline to be a little funny (since they'd just worked on my car two days prior and made no mention of an airbag issue). I spoke to the same tech/manager, who claimed it couldn't have possibly been related to the services they performed. Fine. It is what it is. But, since I had him on the phone, I told him how I felt frustrated, overcharged and taken advantage of two days prior. He condescendingly told me that I "was a big girl" and "should learn how to say no." Even though I'd told him "no" just the other day! He then had the audacity to backtrack and tell me how he respects women and treats every customer equally. But, if the tech/manager truly respected women, he would've listened to my concerns and not told me to be a "big girl" and learn how to say "no." True respect would've been to accept my initial "no" and move on. He apologized, but it was more of a "sorry you feel that way" apology, not a genuine "how can we make this right" or "how can we do better next time" apology. The airbag isn't even why I'm upset--I'm appalled by the tech's sexist remarks and the fact that I was pressured to buy a battery I didn't want--after I'd said no. Update: I spoke to a gentleman at the Jiffy Lube's corporate office. He expressed genuine concern and stated that he will personally visit this Jiffy Lube location to offer training/guidance to this tech/manager. While I am still dissatisfied with how I was treated at this particular location, I do feel that Jiffy Lube corporate did their best to make this situation right.

Killian was amazing a until power tripping Brooke started talking down to him and the other techs…read more She tried to over charge for an oil change and continued to yell across the bay at the other employees. SHE is bar far the worst customer service employee I have ever acknowledged in my life to this day. If you see her run and go back when she isn't there.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

I requested an oil change and to top off my tires. The service was very quick and the staff were…read morevery friendly. They changed the oil, checked my wiper blades, checked the filters, and put air in my tires. The only thing I wish I knew was they did not have as many options for oil for my vehicle. Overall, great service, great value, and quick turn around. I would definitely go again.

Last week I brought my 2009 Buick Enclave to Take 5 for a simple fluid top-off. While I was there,…read moreI was explicitly told by their staff that they accidentally put windshield wiper fluid into my radiator. Immediately after leaving, my vehicle began having serious issues. It would not shift into higher gears, the RPMs were extremely high, and the car began shuddering as if it was about to break down. I parked the vehicle to avoid further damage. A few days later, when my husband started the car, it began blowing white smoke, and the same shifting and shuddering issues occurred again -- symptoms that clearly indicate a major mechanical problem that did not exist prior to this visit. When we called Take 5, the manager said he would review the video footage and call us back. He later claimed that they had only added a quart of oil and did nothing else. When I called back, the employee who originally helped me repeated the same statement and denied remembering the incident -- despite the fact that their staff were the ones who originally told me about the windshield washer fluid mistake. When my husband went in person to review the footage, Take 5 admitted they had watched the wrong video and then finally acknowledged that windshield wiper fluid was, in fact, put into the radiator. Despite this admission, they refused to take any responsibility whatsoever -- no repair assistance, no remediation, nothing. We were not asking for anything unreasonable -- only help getting the vehicle back into running condition after their acknowledged mistake. Instead, we were met with denial, misinformation, and ultimately a complete refusal to help. This experience has left us with a vehicle that is potentially severely damaged due to negligence, and a company that chose to avoid accountability rather than do the right thing. I would strongly caution anyone considering Take 5 to think twice before trusting them with their vehicle.

This review is based on oil changes only. I've been coming…read morehere for probably 5 years now based on a recommendation from a relative. I haven't had any issues with my cars after my oil changes. I can feel the difference in how my car drives afterwards and the information they provide after completing is also helpful. I don't ever feel like they try to sell me everything under the sun but do offer their specials and advise what may be a good idea for the next visit without badgering new to hand them more money. The customer service has been good every time as well, no matter who I'm speaking with. They have a good size waiting area indoors with a couple toys for children, magazines, TV and a water dispenser. This is handicapped accessible as well and easy for a person in a wheelchair to maneuver around.

DO NOT COME HERE. I was quoted ~$400 to get my brakes and rotors changed because I brought my own…read moreparts. Then the service tech was 45 minutes late. Once the job was done, I was charged $600. I asked the front desk lady (who was the one who quoted me at $400) about it, and she gave some excuse that didn't make any sense. I tried pushing her on it, and she wouldn't budge. This location upcharges women and has predatory/dishonest business practices. I've also had issues with the cabin filter they replaced. Wouldn't recommend this location.

I been coming to the mechanic for service on my vehicles for over 20 years. The here are and…read morethe prices are more than fair. They will tell you it's gonna cost and I have never been high bald with this company. I always do my research when it comes to parts and they are always below and all your fine folks that work for

I have always had a great experience with The Mechanic Man. Scott has been honest about the…read moreservices needed and given me prices that are competitive with other companies. I have been grateful to have a mechanic shop that I can trust. I drive out of my way to go here.

I went to Take 5 for my yearly emissions testing. They were fast, friendly and efficient. I…read morepulled into the parking lot and was geeted with a cold bottle of water and some gummies. I was told that I could stay in my car during the testing and to pull around to Bay3. There was a car ahead of me and all the other bays were full, so I had to wait about 15-20 minutes for my service. The technician apoligized for the wait and offered me another bottle of water. He did the emissions test quickly, checked my air filter, topped off the fluids and checked the pressure in the tires. All very efficently and always informing me as to what he was doing and the results. He gave me my emissions report, and asked me if I wanted another bottle of water. I also paid for my yearly registration, they printed out my registration and they applied the stickers to my car. A one stop shop. At the end, the manager came by to check if everything was ok. Then they washed the windshield. I only wish they had this service in California! I'll definitely be back next year.

Jay came to me to my workplace and did my oil change in less than 45 minutes in the parking lot all…read morehe needed was my keys he made it very convenient for me! He also did a quick inspection! Was very efficient! Well worth the service!

From the owner: Welcome to Jay's Mobile Oil Services! I’ve been a technician for over 4 years! I will come to you…read moreanywhere in the Salt Lake County! My labor is only $45 on most vehicles if you provide oil and filter! If you would like me to provide the oil and filter for your vehicle it will be that cost plus the $45 labor! Call or text me!

Wow! What service! AARON IS THE MAN!!!…read more They were able to squeeze us on on a Friday, right before Labor Day weekend and the guys are so nice and speedy! We had gone to Midas, in KC, because they had better service than our car dealerships, so we thought we'd try it out here too! So glad we did and the prices are reasonable! They're great about explaining the price differences and what would be best for your vehicle. This location is literally across from Fashion Place Mall, so you won't get bored waiting. We're definitely coming back for other work! Thanks!

My wife went in to get her rear break pads replaced and they claimed her rotors were pitted and…read moredamaged. They quoted $1800 for this service which is steep compared to a local shop which said $900. I took a look at the rotors myself and they were in perfectly fine shape. No damage or issues on the surface. I replaced the brakes for 36$ myself. Your upsell and scare tactics are absolutely insane and you should be ashamed of these type of business tactics. I'll NEVER use your shop.

In Murray while I had my tire pressure checked the tech Mark wanted to ensure the tire that read 21…read morewas going to hold air so Mark had me moved forward while he checked the tire. He found the item that cause my loss of pressure. Thanks Mark

Called the store on our way home from a Wyoming trip in the motorhome. We noticed our trailer tires…read morewere not going to make the trip home. Gave the guys only 30 mins heads up. They got us in and out in an hour. Definitely shout out to great customer service!