We loved it here! Some of the best BBQ we've had in a long time. The staff was very friendly and…read morekeep checking on us to refill water or to see if we needed anything We got the burria egg rolls - delicious! And the 2 meat combo with brisket and ribs. While the ribs were very good it was the super moist brisket that stole the show! I'm still thinking about it . I will be going back!

I stopped by for lunch recently with a group of friends. It was our first time here and it's really…read morecute inside, there is a lot of seating and there is a nice big bar. It was not busy and we didn't have to wait for a table which is a plus. I ordered smoked turkey, with salad and sweet potato fries and a pg13 which was ginger beer, mint and I added a shot of vodka. When our food came out I had to question what was going on with the sweet potato fries because they had a thick coating and looked beer battered, not at all indicated on the menu. I asked the server, Kelsey W., and she paused and said yea I don't know for sure but if you can't have gluten I wouldn't eat them. I was annoyed at the situation and just took them off my plate but I understand this can happen. The server seemed annoyed and goes on to blame me and says I should have told her. Now will say I did have to go through the salad ingredients and pick most of them out, she didn't ask me about allergies either. And it's not common to add a beer batter coating to sweet potato fries without indicating it in the menu. The menu should be updated asap for other guests. Any other server would apologize for the situation and ask how they can make it better and not blame for a customer for a misunderstanding. After that I realized there was an extra sauce on the tray, I asked her to check with the kitchen to see what was in it, is it safe for me to eat? She came back 15 minutes later and said she will check and have an answer soon. It was not busy, this was not acceptable. Again clearly not showing any help for your guest with a food issue. This showed me she had zero concern or care about this or trying to smooth it over. Finally, towards the end of the meal I realized my water was leaking, had thought it was condensation as it was hot out. My glass, water cup had a huge crack in it. You would have hoped that someone would have seen it before serving it to someone. Clearly a safety issue. I hope I didn't ingest glass. I handed it back to our server and told her this glass needed to be tossed in the trash. Her response was another blank look, she didn't really care and just gave me another shallow I'm sorry. The rest of my meal was tasty and it was a large portion. Everyone else at my table had nice looking food and was happy with it. I will personally not come back here. District 37- it wouldn't hurt to update your menu and add what is gluten safe and indicate what kind of coating is on your sweet potato fries because a lot of people who choose these have special dietary needs. You should also train your staff to help bring up allergy issues with your guests and have more empathy if an issue arises. If this is something a server isn't able to work on they might consider an alternate employment opportunity.

This is healthy fast food: A salad bar to remind you to eat more greens, and pies with a great…read morecrust. Parking in a strip mall lot. (Watch for deep pot holes). It's easier to take the food as take out than to eat in, although there are a few tables.

I'm here fairly often these days. They have a nice selection of pizzas and salads which I enjoy…read more Often they have specials, which are always kind of interesting. This is a very large venue if you want to eat in. Tons an easy parking out front as well. Definitely a fan. 1 10

Pictured: Classic Benny with Canadian peameal bacon…read more BuffaliciousBites gives FIGMOR 5 stars!

Delicious food, great service, and an extensive and inventive menu! Everyone from the host,…read morebussers, and server, to the owner were very friendly, attentive, and accommodating. They were very busy (definitely recommend calling ahead to join the waitlist!) but were fully on top of it. The bananas foster waffle was amazing!! The french toast was great, especially with the warm blueberries on it. Especially as a breakfast/brunch lover, it was wonderful to see so many options and was hard to pick what to order! The portions were very nice and there were plenty of bananas and blueberries on the waffle/french toast. The covered patio is so cute, with a nice green roof and thoughtful decor (the flower speakers are adorable!). Even in the rain, the patio was able to stay open air and the rain didn't impact us at all.

We had such an amazing experience here! We went on a Sunday and the parking lot looked completely…read morepacked -- we almost second-guessed going in. I'm so glad we didn't! There were still tables available inside, so don't let a full parking lot scare you away. Do not skip the fried green tomato appetizer- to die for! I ordered the Sunday prime rib special with a loaded baked potato and asparagus, and it was absolutely to die for. Perfectly cooked, flavorful, and such a great portion. My husband had the chicken risotto and loved every bite. We heard regulars talking about how amazing the desserts are. We were too full this time but next time I'm excited to try the bread pudding! The bartender/manager was incredibly kind and knowledgeable, which made the experience even better. The whole place has such a cozy, welcoming vibe. We enjoyed every part of our meal and can't wait to come back!

We enjoyed a nice summer lunch on the covered patio. We had good service and a tasty meal. The…read morechicken sandwich was moist and the roll fresh . The salad and half sandwhich combo.lumch was also good. It was nice to sit in the fresh air and enjoy conversations at the table. We'll be back.

Oh. My. Word! First, I'll start with the one, single…read moredisappointing thing... The day we visited, they did not have any baked goods (they said they only have them on the weekend), so we couldn't try the peras de coco (coconut rolls). But, perhaps it was kind of a blessing because our picada was plentiful. The dining area isn't huge, but they also do take out. There are about 5 or so tables to dine in. The service was a tad slow, but very friendly; I believe there was only one person waiting, cooking & serving AND the food was more than worth the wait! We ordered the picada for 4 and my brother tried a Colombiana cola. He liked it a lot; it was lighter than a "normal" cola, non-carbonated and less sweet than cola around here. I don't drink pop and even when I did, I always hated colas. I can't say I'd drink a whole Colombiana, but I didn't find it disgusting & that's saying something. Now on to the star of the show, the picada! It was loaded with several different meats, plantains fixed in different ways, yuca & baby potatoes and 4 sauces. We were so excited when it was set down on our table, we dug in before we even got our silverware haha. The platter had chicken, steak, chicharron, chorizo, blood sausage, sausage, sweet plantain, fried plantain, fried yuca and Colombian potatoes. The sauces were: avocado sauce, mayo/ketchup, pico de gallo & a garlicky one. Everything was so, so flavorful and cooked perfectly! There was not one thing that any of us didn't like. If I had to pick my top contender of a meat and a non-meat item, I would choose the chicharron & sweet plantain.... But I hope to never have to make that choice! The chicharron were thick and crunchy. The sweet plantain were perfection. When we left we were each given a dulce de leche caramel. They also have a variety of Colombian snacks and candies for sale. They recently opened an additional, larger location at 951 Niagara Falls Blvd (it used to be El Palenque). We were told they will be keeping both locations open, but the new location will have some additional items that they don't serve at the Oliver St location. I cannot wait to visit again!!!

Buyers beware: I did a 2good2go order from them which was $6.99+tax for what was supposed to be $21…read moreworth of food. What I got? A pint of some kind of soup and a container with a scoop of white rice. To put into perspective: they have a daily deal that is an entree, soup, salad, rice, beans and plantains for $22. The soup was just not good, I'm not sure what was in it but everything was fibrous and the soup was pretty bland. I guess in fairness the rice was good, but it's white rice...not worth even $1. Do not order from them for 2good2go. The pastries looked good but I didn't order any so I don't know how they taste.

Artichokes are one of my favorite foods, but not all restaurants offer them. What a delight these…read morewere! My husband and I went on Good Friday and there was a line out the door!

Large portions and delicious food! We felt there could have been a few more pizza logs included in…read morethe order for the price but they were delicious all the same. Anthony did a great job taking care of our large party.

Great food and great service. I especially enjoyed the prime rib on Weck. One of the best I've…read moreever had!

We visited to celebrate my birthday, and unfortunately the evening got off to a less-than-stellar…read morestart. Our server checked my ID when I ordered a drink, which was perfectly fine, but didn't even acknowledge that it was my birthday. Not a huge issue, but it would have been a nice touch. Service was also inconsistent. My mom's Diet Pepsi was forgotten when our drinks were brought out, although the server did bring water for the table, which I appreciated. The appetizer was delicious and was honestly the highlight of the meal. Unfortunately, my entrée was where things went downhill. I ordered the twin filets cooked medium, but both arrived very well done. I mentioned it to our server, who took them back for a remake. When the replacement came out, it was served on a piece of lettuce for presentation, but the steaks were still not cooked correctly. One was medium rare, which I was willing to accept at that point, but the other was once again well done. I brought it to the server's attention a second time, and I was told a manager would be stopping by our table. That never happened. Instead, the entrée was simply removed from the bill. While I appreciate not being charged for a meal that wasn't prepared correctly, I was disappointed that no one came to speak with me or offered an alternative entrée so I could actually have dinner. The impression I was left with was, "We'll take it off the bill and move on," rather than making an effort to fix the situation. It's unfortunate because the two guests dining with me thoroughly enjoyed their meals. Sadly, I ended up leaving hungry on my own birthday. That's not the experience I was hoping for, and it's why I can't recommend Dockside Bar & Grill based on this visit. To make matters worse, after sharing my experience in a comment on the restaurant's Facebook page, my comment was deleted and I was blocked from their business page. Rather than addressing customer concerns or attempting to resolve issues, they chose to silence feedback. In my opinion, that's not good business practice and only added to my disappointment with the overall experience. Constructive criticism should be an opportunity to improve, not something to hide from potential customers. EDIT TO ADD AFTER MANAGEMENT RESPONSE: If you truly wanted to take full ownership of the situation, then either you or a member of your management team would have come to my table last night to speak with me, as our server advised would happen. Simply removing an item from the bill does not constitute fully taking ownership of what you referred to as a "human mistake." As for being blocked from your Facebook page, that's fine. Based on both my experience at your restaurant and your response afterward, I have no intention of returning. What is particularly disappointing is that after I posted my initial comment about my experience, no one from management attempted to contact me privately. You could have easily sent a Facebook message to discuss what happened and address my concerns. Instead, my comment was deleted and I was blocked from your business page. Your handling of customer feedback demonstrates a lack of hospitality and professionalism. Had there been better communication when the issue occurred, I likely would not have felt compelled to leave a negative review in the first place. The problem was never just the food or the mistake itself--it was how the situation was handled afterward. I can now better understand why other reviewers have commented on management's reactions to criticism. Word-of-mouth remains one of the most powerful forms of advertising. Unfortunately, negative experiences and poor customer service tend to spread much faster than positive ones. Since you chose to remove my feedback, block me from your page, fail to follow up after I had already attempted to address the issue while still in your establishment, and suggest that simply taking an item off the bill was "taking ownership," I will be sharing my experience with others and recommending that they think twice before choosing your "on the water" dining experience. You asked why I wouldn't call you to discuss making things right. The answer is simple: you had the opportunity to do that last night. I was already there, willing to discuss the issue, and was told that management would speak with me. That conversation never happened.

Another takeout from Submaster's. Fish fry and an assorted sub. Good food, reasonably priced.read more

Never a disappointment absolutely delicious everytime we go!! Great food, great employees, a…read morewonderful atmosphere