I like Big Lots stores, especially their ceramicware. The staff is always courteous and cheery. However, minus one star for that obnoxious and noxious "scent" wafting through the air. Luckily, today, I was masked up, but I could still smell this cheap odor that smelled like dollar store laundry detergent. By the time I got home, I had a headache and my clothing and hair reeked of this odor. I feel sorry for the staff who has to breathe this all day...cannot be healthy. read more

Like to come in here every now and then and check out what they have. They have furniture, kitchen thing I ask, grocery items, and all kinds of toys and extras for everybody. People are super nice and the store is clean. Always find something here, but I didn't know I needed. read more

Good people, management and product. Most employees go out of their way to make customers happy read more

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We saw the signs on the road today ! 20% off ! we we're heading toward target for a dining table but thought hey let's check out Big Lots first!!! We found not only our dining table but we found a sofa & ottoman!!! Everyone was super nice and most of all the manager David was awesome!!!! I would defiantly go back because of him!! He helped us extremely !!!!! Go to BiG LoTs!!!! read more

I became a member yesterday and today I took advantage of the 20% off all day sale, I needed Patio Furniture and found what i wanted and the discount was great, very nice looking 6 o'clock patio set. I found the checkout staff and floor staff extremely helpful. I will for sure be back Henri read more

Discount stores are neat. I found some pretty awesome holiday decorations here for a great price. I also utilized the rare unicorn of a 20% off your whole purchase coupon. Makes a great deal even better! read more

Love this place, I have NO idea why it took me so long to come here. They have name brand items at a fraction of the cost! I get my body wash here, my skin is super sensitive so I have to use Dial and can only use certain kinds and in the stores it's like $7, but I found it here for $2.50!!! I bought like 5 just to stock up! They have everything!! I absolutely love this place! Now, yes you have to watch some things but like cleaning products that are expensive at Safeway, Walmart, etc, why pay more? When you can get them here for cheaper and they are exactly the SAME BRAND?? I did a comparison on my dial body and face wash because I wanted to make sure and it was the same, I have been using the products I got here and my skin has not broken out! I tried getting the generic brand at the $store but that stuff made me break out, I'm telling you I can only use certain products! Now you can also get membership card, (same thing as all the stores have, no cost) with this card your savings DOUBLE!! And every week they send you AWESOME deals for their sales! I got an amazing out door lounge chair that I was looking for. (I have several autoimmune diseases, and I'm sick a lot so I have been looking for something really comfortable, but didn't want to pay an arm and a leg!) Big Lots had a Spring sale and the chair I got was originally $30, but with all the savings and my membership it came out to be $7!! And it's PINK!! And SUPER COMFY!! So yes I recommend Big Lots, like I said, why pay all this money for name brand products when you can get the SAME THING FOR CHEAPER?? Maybe it's me, but when you lose everything, I guess you learn that money doesn't grow on trees!! read more

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Very cool store with eclectic items. If you have time to just look around and buy stuff you never knew you needed (or knew existed) this is the store for you. read more

New to Vancouver from Los Angeles. Got an email saying 20% off. Shopped at this Fisher Landing Big Lots. Not happy! I get to the cash register, show my email. The manager disregarding says" it states selected stores". The young cashier apologize and was very helpful about the situation. But the guy manager wasn't friendly at all. Matter of fact, he didn't even look at me. Not happy with this Big lots, like California. Not coming back for a while. read more

Poor customer service. Does not honor hold policy on furniture items. Gives customers run around when staying in contact over 6 month hold period to ensure product will be in the store when scheduled. When calling managers, managers have the minimize the consumers feelings and value to the store. I ordered a New Castle rocker recliner in May and put down payments on it. I called every few months to check up on status. I was reassured time and time again that my chair would be in the store two weeks before my last payment. Apparently the item was discontinued and store managers never contacted me to give me the option to pick mine up earlier to ensure its availability. However even after the item was discontinued the store manager Wyatt reassured me there was 3 in the Gresham store and mine would be delivered. I am very disappointed in the way this store handled me as a customer and would not recommend any one do business with them because they are very dishonest to customers in person and over the telephone. Ms. Powell read more

Big Lots is a good place to scout for deals, especially for furniture. We bought a really nice queen bed here for way less than the normal sleep shops and mattress places. This location can be a bit crowded and messy but they have more selection than some of the other locations that I've been to. The staff are friendly and helpful as well. read more

Customer service is a big thing to me! I came into this locations to purchase a couch, Judy and Matt were so helpful and kind in the midst of helping multiple customers with issues. (Patience does help)They had to looked up my couch and work with a slow computer. Even with multiple customers and lots of voices coming at them all at once, they held their customer service! They made sure I'll be back to this location! read more

I bought a recliner couch in Oct 2016 after 3 short months the recliner release on the left side snapped and we hardly use that side. I phoned Big lots they said they could exchange it I would just have to bring it in. I couldnt bring in the couch right away due to no truck or funds for uhaul. I brought it in in Jan 2017 after phoning two more times to make sure it was ok to still bring in the couch and to get it refunded back to the credit card I purchsed it with (big lots credit card) I was assured 3 times we could. 4 times if you count when we actually brought it in. In the process of the whole ordeal the employee returned the couch as "no receipt" I had my receipt and apparently gave me in store credit. I thought it was being credited back to the card so then we could purchase a different couch in which we did. She did not refund me back my tax money which she should have done. We ended up purchases a couch and recliner that were on sale and it was less than the money we paid for the original couch. So I am thinking we don't owe anymore on the credit card until they sent me a bill. I emailed them. They tell me to contact Big Lots. Big lots local manager wanted me to repurchase the items I got then the would refund me and apply it to the card. Which would be the same thing as me just paying off the $430 on the card which I dont believe I owe since I don't have the couch cuz it BROKE. I spoke to customer care she even said that was wrong and something didn't add up right so it was sent to a higher up deparment. I was told that I do owe the remaining balance because they could have only given me in store credit after 30 days. So now they are saying I pay the remaining 430 on the couch I no longer have and basically paying more money for the new furniture that isnt even valued as much!! Dont ever buy anything from here!! read more