Decent selection.resonable prices worth looking at depending on what you're looking for

Thanks to Clarissa who really went out of her way to get my order which was large and in the back. Nice of her to be so concerned and keep me from waiting. read more

I usually don't review retailers like this because I'm not expecting quality. But I can't ignore what happened today. I usually stop in here so I can just get in and out with the stuff I need. But today... a lady was viciously beating her kid in the restroom. I literally could hear the slaps, hits and name calling. The baby came out with a bruised and swollen face. I called the Aurora police department number and they said it would take a while before anybody could come. You could literally hear the screams and hits throughout the store. I told the manager and he seriously looked me in the eyes and said "well... that's unfortunate for that baby" with a smile on his face. I get retailers are limited in what they can do, but to allow this to happen with a smile on your face is inexcusable. But I feel like a situation like this also warrants him calling the cops as well. Empathy goes a long way. read more

This location is ok. We were out this way for dinner and needed some planting materials. It's being remodeled/refreshed so things have been moved around and a hit hard to move around. The employees were nice. The outdoor furniture selection was nice and plentiful the evening we were there. I noticed quite more name brand food products than I've ever seen. It should look nicer once everything is in place and stocked . A solid two due to refurbishment going on and maybe 3 star when it's complete. I'll be back. read more

I just got out of major surgery So my wife placed an online order with Big lots for a recliner for me with I desperately need. Fist We pay pay an extra $100 For next day delivery, and don't receive the recliner, when we contact them wondering where it is, the genius on the phone tries to give us the run around right before admitting the order got cancelled for no reason and will do nothing to make it right. Now were 3 days without the item, out the time, and money. I will personally smear big lots for the rest of my life and never think about shopping there again. read more

Yay Big Lots, boo this location! I feel grimy when I come here, the staff is rude and unprofessional , the clientele is sketch and there's a weird smell in the air. However, Big Lots carries an awesome popcorn that I dig plus Olay moisturizer for $4 so I keep coming back for more. As unfortunate as this one is, they do have a huge selection of stuff. I will just keep it to coming here every now and then and never at nighttime. read more

Ahhh... trash stores, oh how i miss you! There is none downtown, so when i was out in suberbia, and was early for a dinner party - we had to stop! Such bargain, such fun, such stuff i don't need! Sometimes you need to watch prices but if you know prices, you can find a deal! read more

I am not sure it is even possible for a Big Lots to get more that three stars. That said, this one has been around for a while and always seems to have a large selection of what one normally finds at a Big Lots. They also feature a separate furniture room, which does allow them to feature more items than you might typically see. So, I guess I would call this average+ as far as this chain goes. read more

They have a lot of random stuff. You will find random items that are run and different and spend a a lot of money. The lines can be long but the will get help. read more

Found some fun things last time I was in - nice to have a selection of cheap, easy decorations for cheering up the office. There are some incredible discounts - like the full-size kitten calendar my friend bought for $0.54! The only thing I couldn't find was a stencil... My kingdom for a stencil to trace letters! read more

Went here and everything is totally different including the 'cashiers' .. was going to buy some Halloween stuff and went to check out - well the 'cashier' was busy talking to someone (not a customer) and just ignored me ... I waited for a while (was the only one in that line) ...finally put my 'stuff' down and left .... will probably never go back ... not worth it ... read more

Idk her name I didn't get but she was a cashier talking straight up about me like if I couldn't hear her. She asked me to back up in the rudest manner I understand we are in a pandemic but I'm sorry if I'm still not used to being 6 ft behind people. read more

I Love a bargain, and IF you're careful, Big Lots can yield lots and lots of bargains. Over the 2 years of shopping here, I've learned the tricks to get the treats. Definitely a game, where the sophisticated shopper wins...but you have to be careful, and I'll tell you why. 1. Know prices...lots of stuff is More expensive, like TP, for example 2. Watch for refurbished/reconditioned. Lots of gray market stuff 3. Old. Look at expiration dates 4. Damaged...no one wants potato chip crumbles ( unless ontop tuna casserole, I guess) Now here's where the bargains really come into play. 1. Food that's new and perfect inside...just the packaging is messed up 2. Name brand who tried a new product that didn't fly ... For example, Campbell's Upscale Organic Soup that for a short time was in grocery stores priced around $4...found in Big Lots for $1. 3. Cleaning products, garbage bags, hangers, etc Definitely hit or miss. I stop here when I have some time to kill vs a real shopping trip. I usually get lucky, and find at least 1 or 2 items I really need-- always lots of impulse silly buys, but I'm getting better!!! read more

A little on the run-down side, but you wouldn't believe some of the deals! We bought the perfect set of Libbery drinking glasses for only $10. Also a few other miscellaneous items we'd needed (along with things we didn't know we needed until we saw them here). Also, the fact that they sell Mexican popsicles in their freezer section is amazing. read more

Management needs to work on how to treat customers. I went in to buy a charger and it was in the wrong spot and the price was wrong. The cashier was awesome and friendly but she called the manager over to explain the issue and he walked up and asked me what my problem was and I nicely explained that my item was miss marked and he was extremely rude and told me he would change the price and he was going to go more be the items because he wasn't going to lose 4 dollars again. I won't go back to this location at all read more

My Big Lots experience at the Aurora location was one of the best I've had in years while dealing with a retail store. I purchased a mattress and was quoted the wrong delivery price. Once the service informed me of the correct price, the Aurora location manager honored the incorrect pricing and paid the difference. It doesn't stop there, the mattress I bought cost me $600 and it was too firm for me and I was stressing about returning the mattress for 2 reasons. One, I misplaced my receipt and prayed they had a record of my purchase. Since I bought the mattress with their credit program they did have a record. The second stressor was because I have 2 brothers but they never help me move things even if I beg them. My younger brother has help before but that was only when I paid him a lot and that's only if he doesn't have to lift or move anything. So for days I worried that I paid $600 for a mattress that hurt my back and shoulder and thought I would have to suffer with it. However, Big Lots was awesome because they sent the delivery service to pick it up at their expense. I was pleasantly surprised and of course the managers at the Aurora location earned my trust and loyalty. Thanks folks, I hope the company appreciates you as much as I do!! read more