Copying and pasting my post from Nextdoor because finding good, trustworthy businesses is rare, and…read moreI believe small actions deserve recognition. Not affiliated in any way. As a small business owner myself, I can recognize when someone truly values their craft and their clients. Tony from AW HVAC Services came by last year when I thought our freon/coolant was low. He arrived on time, did a full check, and instead of upselling me on something unnecessary, he uncovered a much bigger issue caused by our home warranty company. Turns out our condenser and compressor were completely mismatched in size, which explained why our AC wasn't cooling properly. What really sealed my respect for him was that he refused to charge for the diagnosis. I booked him again to create a detailed report so we can take the home warranty company to SCC. If I ever need more HVAC work, he's definitely my go-to. Friendly, knowledgeable, with excellent reviews online and even small courtesies like closing doors behind him stand out.

AW Hvac answered my yelp request faster than any other business and we made an appointment that…read morewas sooner than other companies could provide to me. The project looked like a simple fix and Tony got my heat up and running. However, the problem came back and I was a bit worried that it would be difficult to get Tony to come back to fix it again. But he came back quickly and helped me over the phone which helped with a temporary fix. System ended up shutting down a 3rd time and he came out again to fix it promptly! He didn't have the needed part on hand (which i would recommend that he carry in his truck) but it was easy to order on Amazon and had same day shipping so it wasn't a problem. I am very pleased with the service Tony provided and he gave a super detailed report of the work he did on our system. A+

Excellent and thorough service. Responds in a time manner always and consistently offers…read morecompetitive pricing. Thank you Jerry.

My furnace was down! So HQMS came to my rescue. They replaced my HVAC system. Jerry and his crew…read moreknew what they were doing. The quality of work was excellent. The value was competitive.

Took a while to schedule our plumbing repair, because they prioritize broken A/C calls during the…read moresweltering DC summer, which I can appreciate. Jake was our plumbing technician and he did a thorough job replacing copper pipes with color-coordinated tubing in the upstairs bathroom. Installed new shut-off valves to the vanity, toilet and tub faucets and even vacuumed before he left. We had a water pressure problem after he left, and Jimmy Gusky had another tech at the house the next day to resolve it - the solution was really simple and had to do with sediment settlement near a valve when the water main was off for repairs. It was a bit embarrassing, frankly, to have a plumber open the valve when we could have done so ourselves to clear the sediment and restore water pressure. Both plumbers were great about explaining their work and the rationale behind it while they were in our home. I recommend this company for the thorough repairs and friendliness, professionalism of their techs.

If you're unlucky enough to come across Jimmy, run! My home warranty company selected the lowest…read morebidder and yours truly had the pleasure of paying this company $2K just to find out that my HVAC was still not working. He came back and blamed it on my filter (which rather than replacing it for me after paying him 2K, made me go to Home Depot to buy and replace myself). He then proceeded to tell my wife to let it unfreeze over night and the problem will be solved, just for us to find out that nothing had changed. All the while, my wife, myself, and our 3 small children remained living without air in 90 plus degree weather going on 4 weeks. When my wife called to tell him it still wasn't working, he told her he'd be back in another week. I called him and texted him to let him know how untenable that would be for my family and I, especially after paying him 2K with no fix, to see if he could come out sooner, but gentlemen Jimmy decided that it was not worth responding to or even acknowledging my reach out or respectful request for service. Don't use this company. You're much better served using a company that provides quality customer service, responsiveness, and has the technical capability to troubleshoot problems. This post received a 1 star rating because it wouldn't allow me to post a 0....

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

We had a 2nd floor bathroom exhaust fan where the flexible exhaust pipe had come loose from the…read morevent outlet. B & E Heating technicians re-attached the pipe in a matter of minutes, in an attic that had no floor and was covered in blown-in insulation. I would absolutely use their services again and recommend them without hesitation.

Had my first routine HVAC maintenance with D&A Heating and Cooling this past Friday, and overall,…read moreit was a great experience. My technician was friendly, professional, and clearly communicated his arrival time within the scheduled window, which I really appreciated. He walked me through everything he was doing and explained his recommendations thoroughly. my After he left, I did notice that my AC wasn't cooling and was just blowing room temperature air. I gave them a call, and it turned out the unit hadn't been fully reconnected. The technician gave me a clear window for his return, came back promptly, and fixed the issue quickly. Mistakes happen, but what really matters is how they're handled and I was REALLY impressed with the communication and resolution. Great service overall, and they definitely have my business moving forward!!

My boiler's pilot was out so I scheduled an appointment with D&A. I used their service back in 2018…read moreand had a great experience. Well, this time it is the same awesome experience. Daniel was great and very professional. He showed up my house and did an excellent job. He also taught me how to relight the pilot just in case the pilot is out again. I would highly recommend this company to anyone. Thank you Daniel!

I highly recommend Nero Heating & Air. They did an amazing job on my home and truly went above and…read morebeyond what I expected. What really impressed me was that they didn't just come in and install a new system. They actually took the time to look at my entire existing HVAC setup and figure out why I wasn't getting the airflow I should have been getting. They found several issues, corrected them, opened up the system, improved the ductwork, made my returns larger, and massively improved the airflow in my home. They also installed a completely separate system for my upstairs, and I can already tell what a difference having the right setup is going to make. A special shoutout has to go to Rusaan. This guy is top tier. He was professional, knowledgeable, extremely thorough, and clearly takes pride in his work. He didn't rush through the job--he made sure things were done correctly and addressed issues with my existing system that weren't even the main reason they were there. That's what separates Nero from a lot of companies. I didn't feel like they were just trying to sell me equipment. They looked at my house as a whole and figured out what needed to be done to make my HVAC system actually work better. The difference in airflow is night and day. If you're looking for an HVAC company that will actually take the time to diagnose the problem, explain what's going on, and do the job right, I absolutely recommend Nero Heating & Air. Five stars from me. And if you get Rusaan as your installer, you're in excellent hands.

TL;DR: Avoid this company and its owner, Julian, at all costs. His professionalism ends the moment…read morehe gets paid and he tries to charge you for a work that he did not do. If I could give zero stars, I would. Julian at Nero Heating and Air Conditioning gave us one of the worst customer service experiences I've ever had. Before we signed the contract and paid for our new furnace in 2022, he was responsive, attentive, and gave every impression that he cared about earning our business. The moment the payment cleared, it felt like we no longer mattered. Messages went unanswered, conversations became cold and dismissive. 4 years later in 2026, when we called about an issue with blower he had installed, I expected at least a genuine attempt to help. Instead, he arrived with an attitude, spent very little time looking at the system, offered no meaningful diagnosis, fixed nothing, and left. We ended up hiring another HVAC company that quickly found and resolved the problem. Then came the final insult: despite providing no solution and no value, he still wanted to charge us a $75 service fee. We will never use this company again even though they are supposed to provide service under warranty for 10 years, and I would absolutely not recommend them to anyone looking for an HVAC contractor they can rely on after the check has been cashed.

Driver SAFETY. 4/24/26 License plate: 1GK1695…read more I encountered this driver today who was driving recklessly, aggressively & dangerously. I don't care how good the company is, if the driver is unsafe, they'rere not only unprofessional, they're liable to kill someone! Cars are weapons, whether they're used that way or not!!! This driver s/b fired, and the company needs to put road safety ahead of saving 3 minutes. If the driver kills someone , gets in an accident or gets ticket they'll be later than if they had been safer on the road: This driver had the audacity to nearly hit me and then honk at me. What an a***e! He's lucky I didn't call the police!

They are liars. The owner as well as one of his employees tried to convince me I needed a new ac…read moreunit which I could purchase from him at a cool $11k. Because they were sent through my home owners warranty (HOW) I thought they could be trusted and had ethics. Boy, was I wrong. I went out on my own and contacted someone I knew I could trust, but not listed on my HOW and all I needed was a new starter switch.

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

My first experience with Logan Mechanical was stellar. However, after a recent visit from Tony, I'm…read moremore hesitant to use their services again. I scheduled a service appointment because my heat wasn't working. When Tony arrived, I asked if the issue could be related to work done on my system in August. I went upstairs to turn on the heat for troubleshooting, and before I even made it back downstairs, the heat came back on. When I told Tony I could hear it running, I asked if he had done anything to the system he said "no". I asked more than once, and instead of explaining what might have happened, he tried to sell me a routine maintenance plan, which I declined. I was still charged an $85 service fee. The next morning, I read the service report and saw that Tony had written he "I found that the gas valve was in the off position after place gas valve in the on position system engaged properly and began heating home." He never mentioned the gas valve being off or that he turned it on during the visit. I'm confident the valve was turned off during Logan's previous visit in August when a coil was replaced and welding was done in the HVAC closet. I reached out to Tristan to discuss the report and request a refund. I haven't received a call back from him or anyone else at Logan. Instead, Tony called me. After this experience, I feel less confident in Logan Mechanical's transparency and customer service. I appreciated my first experience, but this recent interaction left me questioning their communication and integrity.