I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

John is a true professional. Responsive and easy to work with. I Would refer him my friends…read more Thank you.

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

Prompt service and completion of repair all around, it is not cheap and it is to be expected. The…read moretechnician Cordell is a pro and knows what to do and repaired my HVAC, as well as replacing parts. I am relieved. This company is very good.

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Timely and professional fix of a complicated issue with my HVAC motor! Easy to work with and…read moretransparent pricing. Had a technician out to my house the next morning after I called and were able to get a new motor picked up and installed quickly.

What an excellent experience. New homeowner here and the faucet had a drip that wouldn't stop…read more Contractor reported the problem but couldn't fix it because of current project. Found this team on Yelp and booked quickly. Charged a reasonable rate and completed the faucet replacement in 40 minutes. WE LOVE IT HERE! Thank you, Carlos.

Beautiful shower for a great price! Very easy to work with, helped pick out materials and was…read moreflexible. Highly recommend!

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

He is very knowledgeable on his work, he was detecting my thermostat issues…read more Now my AC work back to normal

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.

Copying and pasting my post from Nextdoor because finding good, trustworthy businesses is rare, and…read moreI believe small actions deserve recognition. Not affiliated in any way. As a small business owner myself, I can recognize when someone truly values their craft and their clients. Tony from AW HVAC Services came by last year when I thought our freon/coolant was low. He arrived on time, did a full check, and instead of upselling me on something unnecessary, he uncovered a much bigger issue caused by our home warranty company. Turns out our condenser and compressor were completely mismatched in size, which explained why our AC wasn't cooling properly. What really sealed my respect for him was that he refused to charge for the diagnosis. I booked him again to create a detailed report so we can take the home warranty company to SCC. If I ever need more HVAC work, he's definitely my go-to. Friendly, knowledgeable, with excellent reviews online and even small courtesies like closing doors behind him stand out.

AW Hvac answered my yelp request faster than any other business and we made an appointment that…read morewas sooner than other companies could provide to me. The project looked like a simple fix and Tony got my heat up and running. However, the problem came back and I was a bit worried that it would be difficult to get Tony to come back to fix it again. But he came back quickly and helped me over the phone which helped with a temporary fix. System ended up shutting down a 3rd time and he came out again to fix it promptly! He didn't have the needed part on hand (which i would recommend that he carry in his truck) but it was easy to order on Amazon and had same day shipping so it wasn't a problem. I am very pleased with the service Tony provided and he gave a super detailed report of the work he did on our system. A+

R & M air control came out on Saturday and installed a complete mini split system with three indoor…read moreunit with no problems at all! Everything works great, the indoor units look fantastic and we were super happy with the work and the attitude of Ramesh and his to team members, everybody was respectful and treated our home like their own! The owner, Ramesh, suggested line covers so outdoor tubing would look better, excellent suggestion and it makes everything look neat and clean, Thanks Ramesh! Thanks, Tim & Maria

Was very prompt and pricing was fair! Will definitely use again! Told me what was wrong with my…read morefireplace and how to fix it, Z

I recently used KPK Enterprises 6-28-24. My A/C system went…read morecrazy making extremely loud noises then went out all together and I have severe asthma so it was a MUST to be repaired, I called Dexter to fix it as I was recommended by a former school mate/baking client, he said he had a few other jobs but he we definitely come by that day and before dark since I spoke on my vision issues. After some time Dexter immediately got back to me!! , he arrived before 8pm and fixed my A/C unit!! I was so thankful because I could breathe and not feel like it was 2 ovens on. I would most definitely recommend Dexter and ANY of his team because the quality of customer service, the work all of them put in no matter which person you get! They really are about the Customers!!! & to be blackowned it's rare to find a company about their word and their service(s)!! The quality of work is WORTH the Value its Top tier he and his company is like your favorite rappers rapper!! Doesn't take shortcuts like some I've heard that's black owned, isn't trying to get over on you!! And mostly the customer service is hard to come by even in immediate need or last minute! Well mannered. I'd certainly recommend this company!! For all of your HVAC NEEDS!!! Now it sounds smooth!! & I can sleep

Changing review because even though the cool air functions were working great, apparently they…read morerigged the system some sort of way so we didn't notice until heat was needed. The fan would run continuously but the unit would not produce heat. There were no issues with heat before they "fixed" the air. Still dealing with repercussions and looking for yet another company. Only decreasing to 3 stars instead of 1 because they were prompt and courteous. May be just wolf in sheep's clothing, though.