This company accepted my home warranty claim and agreed to service my hot water heater issue. I…read morepaid a service fee to them per my home warranty plan. After two visits and not being able to fix the problem, they decided to "decline the work order due to availability." I called the office to get an explanation as to why this has occurred - with any other company they would just schedule out a future date when a technician is available - simple. The is a very shady and dishonest practice. Reading between the lines, they no longer find this work order profitable for them since they had to make 2 visits and needed to make a 3rd (or more) so they declined to do any more work. Throughout this process, their technician never called me, never sent me a report, and the only communication was to message me to pay the fee.

I would not recommend this company to anyone very inexperienced possibly not licensed plumbers that…read morethey use. The two gentleman they sent out did more damage than they did good and then lied about it to my warranty company. If you See this name company come up. I'll advise you to avoid them

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Had leaky faucets in bathroom and kitchen. Was easy to schedule plumbers to repair two faucets in…read morebathroom and to replace kitchen faucet with a new one that they ordered for me. Their work was very good and satisfactory - No more leaks!

While G.A. Eberly did not necessarily do any substantial work on my home, I am giving them 5 stars…read morefor their customer service, promptness, knowledgeable staff, and fair prices. I had a tankless water heater go out in the coldest stretch of winter. My thermostat (we have radiator heating) was reading 41 degrees. When calling companies on 12/28, I was being told by many they couldn't see me until early January. G.A. Eberly took my call and checked with their maintenance team to see how they could fit me in on the same day. They had a lead technician (Steven) hop on the phone and get information about what I was experiencing, before finding a way to slot me in. Steven even called back about 30 minutes later to offer a quick fix solution to see if we could get our heat back on. Excellent service! Chris was the technician dispatched. He came on time and quickly diagnosed the issue. He was friendly, helped get a fix in place, and was out the door in no time. I was happy with the price paid for what essentially amounted to a service call, even though he helped fix my issue. Excellent experience working with them. They seemed very comfortabe with my tankless system. I will be calling them again if I need any additional work done...I hate having to call the "big guys" and roll the dice with their questionable service. Never again. Thanks G.A. Eberly.

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Beware: Overpriced, Misleading, and Unhelpful…read more I called A&F Plumbing for a $59 service visit to find out why my water heater was not heating -- seemed reasonable. The tech was polite. That's where the positives ended. He relit the pilot light and THEN told me it was $250 just to relight the pilot light -- something most plumbers include in the basic fee. After paying that ridiculous charge, my water still never got hot. He didn't check, wait to see - - just said he relit it. He did make sure he had a sales pitch though. Without fully diagnosing the problem, he jumped straight to recommending a $875 burner assembly or a $5,250 replacement water heater, (complete with estimates) claiming mine was 11 years old, but my house is only 9 years old. Either the math was off, or they were hoping I wouldn't question it. I paid $250 for nothing -- no fix, no follow-up, just out the window, whoever recommended them should be ashamed of themselves. Definitely a bait-and-switch. If you're looking for real solutions and honest pricing, I strongly suggest calling someone else.

I hired A&F to repair an under bathroom counter. A&F came out and said it would cost $250 to fix…read morethe leaks. After I approved it the plumber said it would cost $785. I feel they were dishonest and used the lower cost to get the initial approval so they could then Jackup the price. I will not trust them to do another job since this was a complete rioo

He got my AC working again! And he was Very knowledgeable and customer oriented with reasonable…read morepricing. He got the job done in record time and provided me with useful recommendations going forward. I definitely will use him again!

Exceptional service will be using Moe again for my other properties…read more Moe came to my home on an emergency visit and fix the problem right away and did not charge me an arm and a leg.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more