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    Big City Optical

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Big City Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

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    Recommended Reviews - Big City Optical

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    2 years ago

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    Rasa T.

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    1 year ago

    Marguerite is very kind and helpful. My opticals were too large and were slicing down my face, she made some helpful adjustments.

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    Rasa T.

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    1 year ago

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    Rasa T.

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    Northwestern Medicine LASIK Center

    Northwestern Medicine LASIK Center

    3.7(13 reviews)
    0.5 miNear North Side, River East

    I did not receive Lasik's surgery here, however, I did go for a consult…read more I showed up for my appointment on time and was taken directly by a tech and she performed various tests on me which lasted around 15 minutes. I was then told the Dr. would be in to discuss if I could be a candidate for Lasiks or a similar procedure. I sat in the exam room for over 45 minutes. No one came in to tell me that the Dr. was running behind, in surgery or having a issue with a previous appointment. I walked out of the exam room after an hour meaning to leave. I ran into the tech, questioned her asking if I was going to see the Dr. She said, 'yes' and that she would go check. The tech came back to say the Dr. would be in in 'just a minute.' She was finishing up an appointment. I waited 6 more minutes and then left. I was in that office from 11:30am to 1pm and was seen for 15 minutes of that time. As this was a consultation for an elective surgery on a very necessary part of my anatomy and paying out of pocket for this delicate procedure, my intuition told me to bail. If a practice is overbooking their physicians that they cannot stay on time and do not have staff to update patients and potential patients on a physicians eta. If a Dr. is running behind on consults for over an hour and the practice is double/triple booking consults and patients, odds are that physician is WAY overworked and probably has no stamina, focus and wakefulness to be touching your eyes with a laser or scalpel. Go elsewhere. Definitely.

    Do NOT go here for any eye surgery!! Damaged my eye during cataract surgery and upsold me a…read more"premium" lens promising I wouldn't need to wear glasses after surgery. Lies. Lens is horrible and not sharp and cost an extra $3200 over what Medicare would have handled freely! Damaged my upper eyelid with the instrument used to hold eye open. Permanent droop. Complained formally but their legal department blew me off.

    Eye Physicians & Surgeons

    Eye Physicians & Surgeons

    3.3(33 reviews)
    2.5 miLakeview

    I came to town with a worsening eye infection that I got visiting a fancy spa a week before I flew…read moreout. My friend credits Dr. Joseph Garber with saving her vision when she came back from vacation with a detatched retina, so she called to see if I could get in for an emergency appointment. Thank God they got me in within a few hours, to see Dr. Gina Rogers. When I arrived, reception was warm, & I was called back to a room quickly. Nora numbed my affected eye to gently measure my eye pressure, gave me a vision test, and then documented my detailed optical history, symptoms, and pharmacy to call in prescriptions. Dr. Rogers came in shortly after. She was warm & compassionate as she thoroughly looked in both eyes. She prescribed me 3 different things, to be thorough. By the next day, I was feeling much better. I am so grateful to the very warm team who got me in so quickly! I am so grateful to Dr. Rogers for letting me squeeze into her schedule when I was so miserable. My friend has recommended this practice to others for years. After my emergency visit, I saw why. I highly recommend too!

    I've only had one visit, but the experience was terrific. The staff and doc with whom I interacted…read morewere professional, friendly, and thorough. It was refreshing compared to the all-too-often assembly line environment at some of the big hospital systems, and it gave me a lot of confidence in their ability to serve me well with my eye procedure.

    Vision One Lasik Center

    Vision One Lasik Center

    4.2(26 reviews)
    1.0 miThe Loop

    I went in for a consultation, and the doctor spent part of the time telling me what would happen…read moreduring the procedure and the rest of the time putting down a competitor, which is very unprofessional. He then told me I would receive a call the following week with a quote. The following week, I received a call from a pushy saleswoman named Kendall and was asked if I'd like to schedule surgery and which days were available. This all happened before she even gave me a quote. The whole experience turned me off, so I ended up going elsewhere for my surgery, and I would recommend you do as well.

    I've been thinking about a lasik procedure for the past couple years now because my eyes have…read morestabilized, so I visited a few places in the Chicago area to get a consultation and see who I would move forward with come Jan-16 to leverage my FSA funds. I stumbled upon Vision One via Groupon, but there's just something about discount services that makes me uneasy when it comes to something as important as your eyes. I still wanted to see how the consultations would vary, so I decided to make an appointment. I've had a prior consultation with another venue downtown, and they were very extensive in the tests conducted, and made me feel very comfortable. The surgeon himself even came in and told me how the process would work pre and post surgery. The consultation with Vision One was certainly different, to say the least. They don't have the main equpiment at the consultation office downtown, so the main problem was that they couldn't verify if I'd actually be eligible for lasik or PRK surgery and that I would find out the day of surgery (if moving forward with them). The surgery also takes place at a different office in the west suburbs and not the downtown location. The lasik process at Vision One also uses the older method, using a blade to make the flap on your eye, as opposed to new technology that uses lasers to make the flap; hence the cheap groupon price. I didn't feel comfortable at all coming out of this consultation and there was a night and day difference coming out of this one vs. the other two places I went to. Word of advice, if you're trying to save a few bucks, find it in other ways like eating out or other things in your budget that you can cut back on. When it comes to your eyes, it's worth dishing out the extra dollars to get a more safe and precise procedure. This is just a suggestion, you're in charge of your own decisions. Hope this is helpful! Best, Charlie

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    Vision One Lasik Center
    Vision One Lasik Center
    Vision One Lasik Center

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    Big City Optical - opticians - Updated May 2026

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